# Springbrook Suite Software Reviews, Demo & Pricing - 2026 > Review of Springbrook Suite Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/accounting/springbrook-suite-profile --- [Home](https://www.softwareadvice.com/) / [Billing and Invoicing Software](https://www.softwareadvice.com/accounting/billing-invoicing-software-comparison/) / Springbrook Suite Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/accounting/springbrook-suite-profile/reviews/)[Alternatives](https://www.softwareadvice.com/accounting/springbrook-suite-profile/alternatives/) # Springbrook Suite 2026: Benefits, Features & Pricing Wondering if Springbrook Suite is right for your organization? Our Billing and Invoicing Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview Springbrook Suite 4.5 [(12)](https://www.softwareadvice.com/accounting/springbrook-suite-profile/reviews/) Pricing Pricing available upon request ### About Springbrook Suite Springbrook Software develops ERP solutions for local government agencies, water agencies, special, sewer & fire districts seeking to increase performance by at least 25% & improve citizen experiences. Springbrook Software's Cirrus delivers secure, modern & intuitive cloud based ERP financial solutions specifically for local governments, with industry leading finance, payroll, utility billing, cashless payments, cash receipting, asset management, tax and municipal fee collection solutions are in use by over 1100 agencies nationwide. Wondering if Springbrook Suite is right for your organization? Our Billing and Invoicing Software selection experts can help you in 15 minutes or less. ## Springbrook Suite User Interface ## Popular Springbrook Suite Alternatives Main Product Springbrook Suite 4.5 [(12)](https://www.softwareadvice.com/accounting/springbrook-suite-profile/reviews/) Ratings Breakdown - 4.17Ease of use - 4.0Value for money - 4.18Customer support - 4.08Functionality Pricing Available upon request Get Price Alternative Product [Submeter Billing](https://www.softwareadvice.com/utility-billing/submeter-billing-profile/) 4.6 [(54)](https://www.softwareadvice.com/utility-billing/submeter-billing-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.51Value for money - 4.78Customer support - 4.46Functionality Pricing Starting at $100.00 per month Get Price Alternative Product [Heartland Payments+](https://www.softwareadvice.com/accounting/heartland-payment-processing-profile/) 4.3 [(132)](https://www.softwareadvice.com/accounting/heartland-payment-processing-profile/reviews/) Ratings Breakdown - 4.36Ease of use - 3.97Value for money - 4.14Customer support - 4.30Functionality Pricing Available upon request Get Price Alternative Product [Rural Billing](https://www.softwareadvice.com/utility-billing/rural-billing-profile/) 4.9 [(60)](https://www.softwareadvice.com/utility-billing/rural-billing-profile/reviews/) Ratings Breakdown - 4.85Ease of use - 4.79Value for money - 4.95Customer support - 4.69Functionality Pricing Starting at $2850.00 one time Get Price Alternative Product [ExpenseLogic](https://www.softwareadvice.com/product/456026-ExpenseLogic/) 4.8 [(31)](https://www.softwareadvice.com/product/456026-ExpenseLogic/#reviews) Ratings Breakdown - 4.68Ease of use - 4.58Value for money - 4.69Customer support - 4.57Functionality Pricing Available upon request Get Price Alternative Product [Zego](https://www.softwareadvice.com/property/zego-profile/) 4.5 [(88)](https://www.softwareadvice.com/property/zego-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.55Value for money - 4.38Customer support - 4.56Functionality Pricing Available upon request Get Price ## Springbrook Suite Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Springbrook Suite Features - Popular features found in Billing and Invoicing Billing Portal Contact Database Customizable Invoices Invoice Processing Mobile Payments Multi-Currency Payment Processing Quotes/Estimates Reporting & Statistics Tax Calculation Time & Expense Tracking - More features of Springbrook Suite Accounting Accounting Integration ACH Payment Processing Activity Dashboard Alerts/Notifications API Automatic Backup Billing & Invoicing Budgeting/Forecasting Compliance Management Contract/License Management Credit Card Processing Customer Management Customizable Reports Customizable Templates Data Visualization Document Management Electronic Payments Fixed Asset Management For Water General Ledger Historical Reporting Inventory Management Meter Data Management Metered Billing Mobile Access Non-Metered Billing Online Payments Payment Collection Performance Metrics Projections Purchasing & Receiving Rate Management Real-Time Data Real-Time Reporting Real-Time Updates Records Management Recurring/Subscription Billing Reminders Self Service Portal Task Management Taxation & Assessment Third-Party Integrations Transaction History Usage Tracking/Analytics User Management Utility Billing Workflow Management Work Order Management ## Springbrook Suite User Reviews Overall Rating 4.5 Ratings Breakdown 5 50% 4 50% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.2 Value for money 4.0 Customer support 4.2 Functionality 4.1 JP Jenny P. Verified reviewer Utilities 11-50 employees Used daily for more than 2 years Reviewed November 2021 Springbrook User Since 2015 4 The biggest benefit to using Springbrook has been the flow of information. Having Payroll, Utilitiy Billing, Accounts Payable and Cash Receipts all in the same software has made my job so much easier by eliminating the need for multiple journal entries each month. The support has greatly improved in recent months and issues that I call about are resolved fairly quickly. Ratings Breakdown 3 Ease of use 5 Customer support 3 Functionality Pros: The integration process from our 2 legacy systems to Springbrook was very smooth. This was in no small part due to the Representatives who came onsite to train us. While alot different than the previous AP and UB systems I was using, Springbrook was fairly easy to learn. The nice thing is that all the processes are very similar making it easier to go from AP to UP. The other really nice feature that I did not have before was that when a utility bill is generated or an invoice is paid, the transactions go straight to the General Ledger. In our legacy systems, a journal entry had to be done to enter water billing, payroll and invoices to the correct GL Accounts. This makes year end balancing so much easier. Cons: Having to import and export the meter readings each month is very time consuming. It would be so much easier if there was a simpler way to input monthly readings. We use several different water rates based on the amount of water consumed. Once the usage reaches the allowed amount, the rate changes. Its very cumbersome to have to go into the actual rate and change the consumption and then have to go back after the billing is done and adjust the consumption. This has caused billing issues when the user forgets to go back in and re-adjusted the consumption. When doing billing, uncommitted payments do not show on the bill and there is no option to include them. This results in customers calling with concerns that their payments were not received. We bill in Acre Feet and the billing shows the gallons consumption on meters that read in cubic feet or gallons. (For Acre Foot meters, the use shows correctly on the billing.) Customers don't always know how to convert the use to AF; it would be beneficial to have the consumption on the billing reflect how the charge is calculated. We have to invoice customers outside of Springbrook. Being able to create and invoice within the software would eliminate the process of having to do an additional journal entry to put it in the General Ledger. Reasons for switching to Springbrook Suite The biggest reason was the one mentioned previously. Having everything in one system eliminates the need for multiple journal entries and makes the year end process much more streamlined Read More JK Jan K. Verified reviewer Government Administration 51-200 employees Used daily for more than 2 years Reviewed November 2021 Excellent Choice for Mid-Size Local Governments 5 Overall experience is outstanding. This is an essential tool for our Finance Department and all of our Department Heads Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Honestly, the thing I like the most is the responsiveness of customer support. We don't have too many issues with the software, but we always get a prompt response when we run into a problem. Cons: Our number one request is that it be accessible on a mobile phone. We use electronic workflows daily and some of the approvers are out of the office frequently, thus holding up the approval process. If they could approve on their phone, this would solve the problem. Reasons for choosing Springbrook Suite Overall Springbrook offered more of the options we were looking for at a reasonable price Reasons for switching to Springbrook Suite Cloud based option was not available at the time, customer support was not good, software was difficult to use Read More TT Tracey T. Verified reviewer Law Enforcement 51-200 employees Used daily for more than 2 years Review source Reviewed May 2023 Springbrook Suite | An Okay Government Financial System 4 Springbrook Suite | An Okay Government Financial System Ratings Breakdown 3 Ease of use 2 Value for money 1 Customer support 3 Functionality Read More BS Beth S. Verified reviewer Government Administration 51-200 employees Used daily for more than 2 years Reviewed February 2023 Springbrook 5 We switched to Springbrook in 2015, I was not here when it occured. But started after and it was not hard to learn, again very user freindly Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It is very user friendly. but when there is a problem, support is very helpful Cons: I really haven't found anything not to like about it Reasons for choosing Springbrook Suite I was not here at the time, so I can not say Reasons for switching to Springbrook Suite I was not here at the time, so I can not say Vendor Response Thank you for your continued support and trust in our products! Replied February 2023 Read More RS Romy S. Verified reviewer Government Administration 201-500 employees Used daily for more than 2 years Reviewed March 2023 Meets our needs 4 I started using Springbrook about 2 little more than two years ago when I started this position. Overall, the experience has been positive. There are a few things I would change to make it a tad more user friendly, however to be honest; it does for the most part what we need. Ratings Breakdown 3 Ease of use 3 Value for money 4 Customer support 4 Functionality Pros: Springbrook provides the accounting, utility billing and payroll functionality we need for our municipality. In my opinion, it is easy to use. The customer support is very helpful. Cons: It could be modernized a tad, especially in the requisition to PO process. Reasons for choosing Springbrook Suite Na Read More AK Amy K. Verified reviewer Government Administration 51-200 employees Used daily for more than 2 years Reviewed December 2021 UB Billing Made Easy! 4 Easy to use and customer support is always very helpful. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: We are loving the new option for pay by phone that intergrates with our billing software. We have been using the webpayments and electronic billing for some time but just recently added the pay by phone option. We have many customers taking advantage of this and giving us time in the office for more detailed approach in watching for unusual water usage. Cons: Some of the software updates didn't allow for our meter project data to be dumped in. We had to hand key each new meter. Reasons for choosing Springbrook Suite Ease of use and support Read More CB Cheryl B. Verified reviewer Government Administration 201-500 employees Used daily for more than 2 years Reviewed December 2021 The complete package all in one software. 5 Readily accessible information is the key benefit for me. Annual Audit process is much smoother. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Springbrook is a module based software. This allows you to pick and choose which modules your organization needs. You also have the ability to add modules later if needed. Everything is all in one place. Converting to Springbrook from a hodge-podge of custom, in-house, and can programs has been a welcome change. Cons: There are growing pains with any software conversion. Would I want to go through it again....no! But I am thankful everyday we persevered. It is so nice not to have to dig through boxes of paper to find the back up or support for transactions. They are scanned and attached as you do the work. We stopped using one module; we felt like we were having to make it fit our process and it was double work. Read More LE Lori E. Verified reviewer Government Administration 51-200 employees Used daily for more than 2 years Reviewed December 2021 Springbrook Suite 4 Overall, the product is decent and serves it's purpose. You can tell that some of the coding was done by non-finance people and certain features are unavailable that used to be available in prior versions. Ratings Breakdown 4 Ease of use 4 Value for money 3 Customer support 3 Functionality Pros: It is nice to have one source for all of our finance needs. Cons: The customizable reports are difficult to use/set up. The individual modules get expensive for a small municipality to afford. Read More CO Carma O. Verified reviewer Government Administration 51-200 employees Used daily for more than 2 years Reviewed February 2023 Financial Software for Municipalities 4 Great customer support, great online help guides, weekly updates Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: Ease of use, help guides, fast and efficient Cons: I need to learn more about it- but there just isn't a lot of spare time. Sometimes there are things that happen (errors) and the help staff ar uncertain how it happens... It gets fixed, but sometimes it's a mystery.... Read More CP Cheryl P. Verified reviewer Utilities 11-50 employees Used daily for more than 2 years Reviewed November 2021 Springbroook Software 5 We are happy we selected Springbrook to replace the software we were previously using. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: With the help of Springbrook's friendly and knowledgeable implementation team, the implementation process went very smoothly. The training our staff received adequately prepared them to use the software. The software is fairly intuitive. Cons: The bank reconciliation process doesn't work as well as we'd like, so we perform the bank reconciliation outside of Springbrook. Reasons for switching to Springbrook Suite The developers of the custom software we were using were retiring/closing the business, and they did the research to find the best product for their customers -- they recommended Springbrook. Read More Showing 1 - 10 of 12 Reviews [See All Reviews](https://www.softwareadvice.com/accounting/springbrook-suite-profile/reviews/) ## Other Top Recommended Billing and Invoicing Software [Sage Intacct](https://www.softwareadvice.com/accounting/intacct-accounting-profile/) **4.3** (687) Recently recommended **510** times [Sage 50 Accounting](https://www.softwareadvice.com/accounting/sage-50cloud-profile/) **3.9** (473) Recently recommended **240** times [NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/) **4.2** (2045) Recently recommended **183** times [Rippling](https://www.softwareadvice.com/hr/rippling-profile/) **4.9** (4817) Recently recommended **134** times Stuck Between Options? Our experts can help you compare Springbrook Suite with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice