--- title: "Stax Bill Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Stax Bill. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Stax Bill is a good fit for you!" source_url: "https://www.softwareadvice.com/accounting/stax-bill-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Payment Processing Software](https://www.softwareadvice.com/online-payment/) / [Stax Bill](https://www.softwareadvice.com/accounting/stax-bill-profile/) / Stax Bill Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/accounting/stax-bill-profile/) Reviews [Alternatives](https://www.softwareadvice.com/accounting/stax-bill-profile/alternatives/) # Stax Bill User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 48 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.5/5 - Value for money: 4.3/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 29 reviews (60%) - 4 stars: 16 reviews (33%) - 3 stars: 2 reviews (4%) - 2 stars: 1 reviews (2%) - 1 star: 0 reviews (0%) ### Most mentioned pros - I like how Stax Bill automates invoicing, payments, renewals, and revenue tracking, saves me time and reduces manual work. ## Stax Bill customer reviews Showing reviews 1-25 of 48 (page 1). ### A Smooth and Reliable Billing Experience with Stax Bill - Overall rating: 5/5 - Reviewer: Julie M. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience using Stax Bill has been very positive. The platform is easy to navigate, makes billing and subscription management straightforward, and helps streamline payment processes. It saves time, reduces manual work, and provides reliable tools for managing customers and revenue efficiently. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros tax Bill has been easy to use and efficient for managing billing and payments. The platform is intuitive, saves time, and helps keep everything organized in one place. #### Cons One downside of using Stax Bill is that the setup and customization can feel a bit complex at first, requiring extra time to fully understand and configure all the features. --- ### It was a good change for our business - Overall rating: 5/5 - Reviewer: Mayra A. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our overall experience with Stax has been great and we're glad we made the switch from our previous platform. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros We switch to Stax almost a year ago and we're very happy with the platform. It is easy to set up customer's accounts, payment processing and transfers are done in a timely manner. #### Cons Sometimes it can take a little while to get in touch with a customer service representative.Eventhoug you can use the chat app, sometimes you need to talk to someone over the phone. #### Reasons for switching to Stax Bill Fees and platform performace were not as expected. --- ### Need to change a product's price for all customers? Look elsewhere. - Overall rating: 2/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Automotive - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros There are a lot of options for custom pricing for an individual subscription. Decent API, though limited in some odd ways (only certain major changes trigger events, others don't. SSO breaks standard login). They'll create some custom reports if a report is missing. They import data, just make sure that you're not live yet when they do it (they messed ours up when importing into live system). I think Fusebill is probably well suited to companies that need to bill a small number of clients with varying prices, discounts and terms. Too many customers, though, and manual updates become infeasible. A single, simple pricing structure won't be easy to update if you have a lot of customers. #### Cons Price is on the high side. Slow UI response at the end of the month, though improved somewhat in recent months. Complex UI required a lot of training for our employees to complete simple tasks. Frequent trivial UI updates require additional training. Reporting is not configurable and marginally useful. Cost based accounting isn't supported well. Previously there was a frequent issue with their Authorize.net gateway integration that would show payments in an "unknown" state without notifying us, leaving the customer account in a weird limbo state. We've wasted hours manually looking through customers to fix, and hours working to satisfy justifiably upset customers. Has since been fixed for the most part, but "unknown" payments still crop up sometimes. Currently our biggest problem with Fusebill is updating the price for a product in our subscriptions. We have a price change, and WE HAVE TO WRITE OUR OWN CUSTOM CODE TO CHANGE PRICES on all of our active subscriptions. The inactive ones? They'll have the wrong prices when we re-activate them. Instructions on the custom code to update our subscriptions were given to us 13 days after asking for instructions on changing prices. We never thought that price changes would be a missing feature for a recurring billing system. Hopefully this information is helpful to someone else. WE REGRET CHOOSING FUSEBILL after wasting hundreds of hours, and I hope I can find the time to find and integrate another solution soon #### Vendor response Hi, Thank you for taking the time to post a review of Fusebill. At Fusebill we value all feedback from our customers, and we use it to constantly improve. Our Customer Experience team would like to connect with you to discuss your concerns as we strive to ensure the satisfaction of all of our customers. Please reach out to us by email or a phone call to Fusebill Support. Replied November 2017 --- ### Satisfied stax user - Overall rating: 5/5 - Reviewer: Ritz A. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I found thisnsoftware while looking for a cheaper and better alternative to the high fees my client is paying to his merchant. We onboarded ourselves without too much trouble and have been satisfied with the service. I also introduced it to another client and they loved it so far. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Stax is easy to use and navigate, straighforward and user friendly menu. #### Cons Time it takes to deposit the funds, usually 3 days #### Reasons for switching to Stax Bill Fees and fraud transactions in the merchant account which they did not resolve . --- ### Fusebill Subscription Software - Overall rating: 5/5 - Reviewer: Tony W. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 501-1000 employees - Product usage: Used weekly for less than 12 months - Reviewed: February 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We reviewed their features and compared them to other subscription software systems. They will do our invoicing and interface with our other systems. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Our company chooses Fusebill as our Subscription Software and Billing System. We are in the process of implementing it now with our internal systems. Great standard accounting reporting. #### Cons One of the limitations is the number of API transactions per day. They use more batch systems instead of real-time transactions. They are used to be the complete billing system. #### Reasons for choosing Stax Bill A more friendly user interface and we like the people and the CEO. #### Reasons for switching to Stax Bill To buy an off the shelf solution. #### Vendor response We are really excited to be working with CCM and being a partner in your continued success, Tony. Thank you very much for the review. Replied January 2021 --- ### A+ for Stax - Overall rating: 5/5 - Reviewer: Debbie C. - Verified reviewer: Yes - Industry: Wholesale - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent program and processing. Very easy to use with our clients and orders We give the program an A+ #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This is a very easy system to use for billing and collecting payment from our clients. The pricing is exactly what is needed for a small business. When we have had any issues we are immediately able to contact customer service and get an immediate response. We also are able to get our money in our account within the next two working days of the client payment. it is a system that works for us. #### Cons The only issue is that the amount for the client to pay is not set up in the link. Sometimes our clients have paid the fees along with the amount needed to remit. --- ### All the accounting tasks I need are here. - Overall rating: 5/5 - Reviewer: Ryan P. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I like it. I found it useful in things like tracking customers, managing invoices and handling payments. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how Stax Bill automates invoicing, payments, renewals, and revenue tracking, saves me time and reduces manual work. #### Cons My least favorite thing is the pricing. It is a little higher than what I'd prefer to pay for the things it handles. --- ### Great budget - Overall rating: 5/5 - Reviewer: Criselen V. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that it gives me a monthly quote and simplifies the charges. Also from the desktop I can view all past payments and gives a digital register. #### Cons The thing I liked least was that in one instance I was not able to view a certain transaction but contacted customer service and they resolved it in a few days. --- ### Great Service - Overall rating: 4/5 - Reviewer: Emma L. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall experience has been positive. Our clients enjoy the ability to pay their bills online and our staff does as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Stax bill was fairly easy to utilize for our accounts receivable department and for our customers to use online for bill payments. #### Cons I can't think of anything that was a con about Stax Bill. --- ### good billing management tool - Overall rating: 4/5 - Reviewer: Jason L. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. good billing management tool and automation of recurring billing and payments #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros simplify billing subscription and cover all necessary aspects for payments #### Cons UI user interface is not very user friendly --- ### Un software para contabildiad que necesitas en tu empresa - Overall rating: 4/5 - Reviewer: wilson l. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used monthly for less than 12 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered muy grata utilizar este software nos permitio automatizar los proceso de facturacion ya que Stax Bill te genera calculo de impuestos ya sean locales nacionales o internacionales depende el modelo de Negocio implementado, es excelente para todos estos procesos, tiene muchas modalidades de pago por decirlo de alguna manera muy completa para las areas de contabilidad #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros es un software que te facilitara los procesos de facturacion de tu empresa por los beneficios que te dara ma misma #### Cons es muy util para pagos de procesos tipo SaaS (Software as a Service) servicios de suscripción o empresas con modelos de pago por uso idealmente --- ### Una opcion a considerar - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Internet - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Su interfaz es bastante limpia y agradable visualmente, ademas de que me permite actualizar de una manera bastante eficiente y rapida las cuentas de mis clientes. #### Cons De momento, no he encontrado ningun punto negativo, lo cual es una señal sumamente positiva a la hora de elegir el software. --- ### Reduces the level of effort and saves time for our sales team - Overall rating: 5/5 - Reviewer: Tracy N. - Product usage: Used unspecified for unspecified - Reviewed: June 2015 - Review source details: This review was submitted organically. No incentive was offered Choosing Fusebill was one of the best decisions I've made for my business year to date. My company needed something that would integrate smoothly with Salesforce, and this does it smoothly, just as promised. It is reliable, operates smoothly, and best of all, was easy to set up and get working. Our subscription and billing management is easier to manage than ever. It is incredibly flexible and the features work quite well for us. Automated billing and invoicing has never been easier. Fusebill has made things significantly easier for our users; we've added more payment gateways, and there are many more discounts and coupons now that we can implement them quickly. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### Great piece of accounting software - Overall rating: 5/5 - Reviewer: Brian N. - Verified reviewer: Yes - Industry: Marketing and Advertising - Product usage: Used unspecified for less than 6 months - Reviewed: August 2015 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros This is a great piece of accounting software. It is pretty customizable, easy to use and it offers great set of accounting features. I use it for my new small business and it is one of my favorite software products for running my office. Highly recommended #### Cons Everything looks cool, I like it! I can't say anything bad about it because it looks and feels great. --- ### great product - Overall rating: 5/5 - Reviewer: lanae g. - Verified reviewer: Yes - Product usage: Used unspecified for unspecified - Reviewed: July 2015 - Review source details: This review was submitted organically. No incentive was offered This product is easy to use. It is the most flexible product catalogue and has great analytics and insights. I would recommend this product. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### Automation at its finest - STAX - Overall rating: 5/5 - Reviewer: Taylor K. - Verified reviewer: Yes - Industry: Hospitality - Company size: 501-1000 employees - Product usage: Used monthly for less than 12 months - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My experience is good. positive in the fact that this software gives me great relief. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love the ease and stress it lets off my shoulders. Knowing I have a toll in my back pocket to help me out. #### Cons I dislike that the invoice history is inaccurate at times. --- ### I like Stax - Overall rating: 4/5 - Reviewer: Ryan B. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered Good, we like the simplicity of STax. It has good reports features. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Stax has an app. It works well. I like the reports feature. #### Cons Needs more integrations with other apps and an API. --- ### Excellence accounting software - Overall rating: 5/5 - Reviewer: Damian D. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great accounting software easy to input bills and transactions #### Cons Nothing in particular really good software honestly --- ### Helpful and easy to use, 10/10 - Overall rating: 5/5 - Reviewer: Abby J. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Stax Bill is wonderful and provides a very good automated billing and subscription management. Saves you time by taking care of the more time consuming and daunting tasks #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I appreciate how much time it saves on manual billing tasks and it reduces the amount of late payments that we usually have #### Cons The detailed reporting and analytics could improve and be more easy to access --- ### Small Business Best Friend - Overall rating: 5/5 - Reviewer: Victoria S. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great experience, and customer service is QUICK and stellar. I'd absolutely recommend Stax to any Small Business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I loved the ease of adding clients, customization, the ability to send straight to their emails, I loved tracking AP/AR - all of it was so, so user friendly. Stax Bill also has a function where they give you a huge "run down" of all trends, marketing sectors, & accomplishments over a week/month/year. Very helpful to visually see what's going on! #### Cons Sometimes invoice payment history before a certain date would just.. Vanish. #### Reasons for choosing Stax Bill AP/AR capabilities within simultaneous project management. --- ### Assertive Payment Processing Approach - Overall rating: 5/5 - Reviewer: Isaac T. - Verified reviewer: Yes - Industry: Utilities - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered Stax Bill is an impressive payment processing approach for enterprises. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Stax Bill makes the payment and the process of billing speedy and error free. #### Cons Stax Bill has attained all the accounting requirements for companies. --- ### Excellent Support, Excellent Team, and Ever Improving - Overall rating: 5/5 - Reviewer: Ann L. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Fusebill really listens to their customers and they care! They are very helpful in finding solutions to any issues and always come up with some work around. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Their support team is amazing! Very quick and helpful responses by phone, chat or email. Also, they are always improving. I'm loving their new dashboard customization. #### Cons Invoices are written in stone and once posted cannot be edited in anyway unless deleted (this causes movements on the GL). Reports aren't great but ALL the data points are there so if you are an Excel wiz you can make some serious magic. I wish they would become best friends with ChartMogul. #### Vendor response Thanks for the great feedback, Ann. I'll pass your kudos on to the team and I'm sure they'll be pleased. We are continuously improving our efforts based on valuable feedback from users like you. Our customer experience team will be in touch shortly to gain any additional insights you may have on the reporting capabilities of Fusebill. We look forward to play a continued role in your success. -Jacob Varghese VP, Marketing Fusebill Replied May 2019 --- ### Fusebill has gone over and above - Overall rating: 5/5 - Reviewer: Cole W. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2017 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We had a unique situation with our business and the Fusebill team went out of their way to find a solution. They were able to build an API into our CMS software that our business has to use to integrate the software flawlessly! We have used Fusebill for almost a year now and couldn't be more pleased with our decision. #### Cons So far there are really no cons that come to mind. Maybe that the dashboard isn't customizable although the dashboard they currently have seems to have everything anyone would want on it. --- ### Fusebill for mHelpDesk - Overall rating: 4/5 - Reviewer: Meeka H. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Self Service Portal for our customers The ability to auto update experiencing cards Ease of changing/upgrading subscription plans More Secure #### Cons Minor glitches -Address fields sometimes malfunctions when updating billing info - If another account is open in the same browser, sometime accounts will mimic the changes or another #### Vendor response Hello Meeka, Thank you for your feedback. We are glad that you are enjoying the auto updates for expiring credit card, ease of modifying your subscription plans, and the security. Do not hesitate to report any issues you may find and our CS team will be glad to help out. We continue to take all feedback into our development road map. Jacob Varghese V.P. Marlketing, Fusebill. Replied June 2019 --- ### Una opción mas para tener control de la facturación y gestión de suscripciones. - Overall rating: 4/5 - Reviewer: Miguel Angel C. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 11-50 employees - Product usage: Used monthly for less than 6 months - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered Es una buena opción para realizar la facturación, pagos e ingresos de una empresa, pero su implementación en pequeñas empresas no puede ser debido a su costo. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Simplifica la facturación de una empresa, además de facilitar la gestión de suscripciones automatizando los procesos que hay detrás de ello, #### Cons Su costo es excesivamente alto comparándolo con otros programas que ofrece el mercado, por lo tanto puede no ser una buena opción para pequeñas y medianas empresas. ## More reviews [Next reviews](https://www.softwareadvice.com/accounting/stax-bill-profile/reviews/?page=2) --- Stax Bill Reviews, Pros and Cons - 2026 Software Advice