All Stripe Billing Reviews
1-25 of 124 Reviews
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Koen
Health, Wellness and Fitness, 1 employee
Used less than 6 months
OVERALL RATING:
4
Reviewed August 2021
Great tool for online entrepreneurs
Arjun
Verified reviewer
Computer Software, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2023
Fastest, easiest way to get set up on billing
I've had a great time with the product. It is incredibly convenient to work with through portal and API, and meets most of my business needs, though I wish I could manage some of my paper check payments with it, and that the subscription product wans't trying to upsell me constantly. That said, it's an easy recommendation.
PROS- incredibly fast to set your business up - API is very direct and flexible for subscriptions, billing, invoices, you name it - very easy to attach metadata and connect back to other platforms - online portal is quite useful
CONS- too many upsells on the subscription management service - poor at handling partial payments - cannot handle physical payments (check). lockbox feature has been in beta forever.
adonay
Information Technology and Services, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed September 2020
The best payment gateway
Mostly great, like I said, the learning curve isn't the shortest, but as they have lots of options (that, after going through that learning curve you'll find they're needed in order to give your customers the best options and support) you'll be able to offer a great service for your clients, no need to get in trouble with clients because of the payment gateway.
PROSThey take privacy in a very serious way. And they know their product is used mostly by developers, so their site has plenty of support, examples forums and every kind of resource that makes it easier for developers to implement payments on any platform. Also, they have options to manage clients and subscriptions that can be billed for in a fixed period of time, give them free trials, etc. Their commissions aren't the cheapest, but I consider they aren't also very expensive. Another thing that we liked is that they keep developing their offer, like accepting payments via convenience stores (currently in beta while i'm writing this review)
CONSIt has a big learning curve. At first it's difficult to get familiar with all the concepts they use for their different parts of the process, I wasn't able to find a simple tutorial on their site (found some in external sites).
Reason for choosing Stripe Billing
Because the registration process was pretty straight forward. We're still considering openpay since it give the options to charge clients and differ they payment on several monthly payments, but it's hard to register a client and go live with them. With Stripe, they asked for lots of data about the user, but, as soon as they're provided, you're ready to go live.
Anonymous
5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed December 2022
Low visibility
You can collect payments quickly and you know it’s secure.
CONSFees and high and it’s hard to track customer payments.
Omkar
Information Technology and Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
1
FUNCTIONALITY
5
Reviewed December 2023
Easy to integrate and use!!
Stripe first of all comes with compatibility with many crosss platforms to integrate with. I can simply integrate itss libraries and the app is ready to go for payments that too with easy steps and a number of tutorials availlable over internet.
CONSStripe charges a little more the some of its competitors.
Anonymous
11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2020
Simply the Best Subscription Management
Stripe Billing was easy to use overall, simple enough to deploy, and has a wonderful support portal and team to solve any other issues you have!
PROSI used Stripe to manage Saas recurring billing with a few unique models, and it handled each of them after some integration work. It is a very product/business friendly tool that makes it easy to spin up new SKUs/products, discount dynamically, and analyze your sales. Stripe also integrates masterfully well with other reporting tools. I appreciated the work they put into automatically handling security and authentication as well, as it eased the burden on development.
CONSStripe can be hard to implement without at least some domain expertise on the team, and if your model is non-traditional. Doing things like highwater billing or multi-SKU billing on software utilization (seats vs. instances) can be a real challenge, and require coding on your side to roll up the right numbers. However, these are edge cases, and the core product works exactly as described.
Reason for choosing Stripe Billing
Comprehensive product, maturity, ease of integration
DeAnn
Religious Institutions, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2022
Great Payment Feature
Stripe is easy to use and set-up in a variety of apps. I can easily intergrade Stripe on registration form or event.
CONSUnless you pay for a plan, customers can register but can bypass payment; leaving the accounting to follow up with individuals who did not have a Stripe account to collet another form of payment.
Reason for choosing Stripe Billing
Stripe was most cost effective.
Reasons for switching to Stripe Billing
There were issues with PayPal and it was more expensive than Stripe. Plus, we use Wufoo form builder and Stripe is under their company.
Fabio
Verified reviewer
Entertainment, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed May 2023
Te easiest to use platform
It's the set-and-forget kind of thing, once you set it up the first time, you might as well leave it there and never get back to your dashboard.
PROSIt's extremely user friendly and you can get started in no time, it's unlikely you won't find the UI easy to use and intuitive if you have a little bit of experience. Besides, you can integrate it with just about ANYTHING and that's a huge plus because of the versatility it allows. I don't really use the invoice customisation, but I tested it and it's a breeze.
CONSMaybe there are not too many payments methods available. I also think that, if you don't have any experience with payment/billing/invoicing platform, the learning curve could be a bit steep.
Reason for choosing Stripe Billing
I actually use another platform as well, so I didn't really have to "choose"!
Bolortuya
Computer Software, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Stripe review
Stripe Billing is an easy convenient way to invoice and track customers with or without having to create a subscription. Also, most of the fields are customizable which allows to add our company flare to it.
CONSSubscriptions are much harder to manage than they make it seem to be, also if an invoice needs to be amended the due date cannot be kept the same which is a hassle.
Dawn
Verified reviewer
Retail, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
"Streamlining Finances: A Quick Review of Stripe Billing"
The stripe platform intuitive interface
PROSuser-friendly interface, robust feature
CONSI like everything about stripe billing.
Reasons for switching to Stripe Billing
Stripe had a easier platform to utilize
Sonya
Consumer Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Stripe payments and billing
Very fast to get used to and amazing to simplify work.
PROSIt is very user-friendly, there are a lot of features that simplify and accelerate the working process. Payment exports can be done when needed with customizable data and timeframes.
CONSNo notifications exist for the automatically cancelled subscriptions, which is hard to follow when there are many customers to receive payments from and money may be lost that way.
Caitlin
Consumer Services, 1 employee
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed October 2019
Tricky to navigate interface but a better business option than PayPal
It is more reliable than PayPal for business use. I haven't had any account freezes yet (which had become an issue with PayPal).
CONSThe user experience could definitely use some work. The interface is a little tricky to navigate.
Reasons for switching to Stripe Billing
PayPal froze my business account twice for no apparent reason and I could no longer rely on them for business transactions.
Andrew
Computer Software, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed April 2023
Best for SaaS Startups
Stripe's billing features, especially Checkout, make the platform a dream to use. Their ability to sign up immediately with no onboarding call removes such a barrier to entry for the platform. The best part is that Stripe's Checkout product will create a no-code checkout, absolving you from handwriting checkout flows for your customer, saving countless hours.
CONSI personally have had no issues with Stripe's support, however, I have heard many stories of people being denied access to the platform for a multitude of reasons that don't make a ton of sense. Additionally, the chargeback fees are quite predatory, with a $15 **non-refundable** dispute fee which renders business losing $$ on chargebacks for products <$15
Chris
Sports, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Must Have For Your Business
Awesome experience, and use it as much as I can when I can!
PROSVery easy and simple to use interface. Easy to navigate and get a read on your business transactions.
CONSWish the software I use now would incorporate a stripe option!
Reason for choosing Stripe Billing
Use them in addition.
Mike
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Glowing Review - One Of The Best Payment Processors
Excellent. Highly recommend this over any other payment processing platforms.
PROSWithout a shadow of a doubt, Stripe is one of the best payment processors out there. From integrations with web platforms, the ease of use, creating invoices, and everything in between that's needed for a small business. I completely trust Stripe and use the payment processor.
CONSI would prefer lower fees and faster transfers, but as it is - I'm still satisfied with their service.
Reason for choosing Stripe Billing
Stripe was one of the first few to establish a presence in my country. Their ease of use and simplicity made it easy for any business owner.
Nick
Hospitality, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2023
Great solution for small business
Been using for 3 years in a small business setting
PROSIt is easy to use for collecting payments by debit and credit card. It is a platform our customers are confortable with and they dont encounter any problems making payment.
CONSNot always easy to understand fee structure
Tisunge
Health, Wellness and Fitness, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2023
Stripe effectiveness
Organised biling, invoicing and payments can be a difficult job, my finances needed a reliable platform that can be effective with the amount of documents I process each week. I discovered stripe at a correct time and it helped me to be efficient more than ever.
PROSStripe stands out of its competition, its helpful, the fact that subscription on stripe is very easy, you can invoice directly from the website, it integrates perfectly with cloud-based accounting softwares, the dashboard is simple enough to log into and transactions via the phone are convenient and you have alot of information about stripe at your fingertips, very helpful.
CONSDespite the good things that I know stripe with, sometimes payments takes longer, up to a week(s) to be deposited in one's bank accounts, stripe comes with no hardware to process transactions like some of its competitors, searching is too slow and doesn't seem to be updated often.
Amanda
Hospitality, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2023
A valuable addition to my business.
Happy with the solution and have recommended it to several others
PROSFor me the acceptance of credit cards is a valuable addition to my booking website and Stripe offers an integrated and seamless solution that has served me well for 2.5 years
CONSPayment a full 7 days after receipt of funds is slow and I understand some other customers get it in 3 or 5 days. I would have hoped that my payment history would have built sufficiently by now to get the best terms.
Shanda
Consumer Services, 1 employee
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed June 2021
Easy to Use and Customize
It's the best alternative to PayPal I've found. It costs almost exactly the same and has none of the headaches (in my personal experience, anyway). Highly recommended!
PROSI think it's great that this software allows you to create and customise a wide variety of invoice types - It takes a lot of the maths out and gives me less room for small mistakes that can really add up.
CONSWhile I do understand the pricing model, I wish that there was a flat rate to use it instead of essentially charging exactly what PayPal does.
Andrea
Arts and Crafts, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Stripe billing review
Overall this product is a breeze to use! I get email notifications all the time if there is activity and I get payouts quickly and efficiently.
PROSI use this product for the squarespace website and it's so easy to use! It gives me all my sales information and it's very clear when I'll get paid out.
CONSOnly downside is they take a transaction fee however it's really not that much so it's no big deal. Great asset for my website
Teresa
E-Learning, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Stripe Quality
Overall experience with Stripe billing has been extremely positive.
PROSThe convenience of Stripe is the absolute best reason to use it. You can plug it in on a website. It eliminates the need to sign up for a swiper. We can send out links and people can pay online.
CONSThe only con with Stripe Billing is it slightly more expensive than other services. Apparently there is a word min for this box, but we seriously do not have any other cons for this product.
robyn
Health, Wellness and Fitness, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed December 2023
Great billing and accounting facility
ease of use, not too expensive, weekly payments are very helpful too!
CONSNothing yet that I've come across, I've been really happy with Stripe!
Victoria
Professional Training & Coaching, 1 employee
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed December 2023
Did what I needed it to, but may be better for larger companies utilizing more reporting.
Overall, it was helpful for what I needed; recurring monthly billing.
PROSDecently easy to set up & use. I like that I can receive daily payouts vs lump sum weekly (though I believe you can set it up that way as well). It connected easily to the other platform I use for recurring monthly billing.
CONSThe dashboard can be a bit hard to navigate. I sometimes struggle to find the report/information I'm searching for & so I waste time. No ones ever a fan of fees, but I understand why they're there. However, it wasn't made abundantly clear what the fee percentage would be when I signed up & I had a hard time finding exactly what that percentage was, as it didn't show up on reports, It only shows the dollar amount deducted. I will admit that I don't have a large company or run many reports & so I usually am just looking at income & payouts.
Hayley
Verified reviewer
Mental Health Care, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2023
Stripe Works Well for My Needs
It's so easy to bill my clients with Stripe. They enter their card info and with one click I can process their payment.
CONSStripe did not recognize me as a health care provider at first and it took some customer service back and forth before I was able to process payments with HSA cards.
Amanda
Recreational Facilities and Services, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Easy to use payment facility
Easy to use, critical to my cashflow
PROSEasily manages my memebrship direct debits. Can also use for events and retail sales
CONSWould like feature to debit Australian bank accounts - BSB and Account rather than only credit cards
Reasons for switching to Stripe Billing
Switched CRM software, and this was the best option that was compatible