# SumUp Software Reviews, Demo & Pricing - 2026

> Review of SumUp Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/accounting/sumup-profile

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SumUp

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Overview

[Reviews](https://www.softwareadvice.com/accounting/sumup-profile/reviews/)[Alternatives](https://www.softwareadvice.com/accounting/sumup-profile/alternatives/)

# SumUp 2026: Benefits, Features & Pricing

Wondering if SumUp is right for your organization?

Our Payment Processing Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pros and Cons
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

SumUp

4.5

[(1470)](https://www.softwareadvice.com/accounting/sumup-profile/reviews/)

Pricing

Starting at $99.00 per month

### About SumUp

SumUp is a payment processing system that allows businesses to accept card payments and manage point-of-sale operations. It is suitable for various small businesses, such as coffee shops, bakeries, boutiques, and pet stores. The system supports multiple payment methods, including portable card readers for in-person transactions, online payment processing, and self-service kiosks. SumUp provides point-of-sale systems with different configurations to meet specific business needs, along with invoicing capabilities and customer engagement tools such as gift cards.

The platform includes a mobile app that offers business solutions accessible from smartphones and tablets. It also provides financial services, including business checking accounts and wealth management options. SumUp offers next-day payout capabilities when used with a SumUp merchant account.

Wondering if SumUp is right for your organization?

Our Payment Processing Software selection experts can help you in 15 minutes or less.

## SumUp User Interface

## Popular SumUp Alternatives

Main Product

SumUp

4.5

[(1470)](https://www.softwareadvice.com/accounting/sumup-profile/reviews/)

Ratings Breakdown

-   4.54Ease of use
-   4.32Value for money
-   4.30Customer support
-   4.37Functionality

Pricing

Starting at $99.00 per month

Get Price

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Ratings Breakdown

-   4.64Ease of use
-   4.52Value for money
-   4.25Customer support
-   4.56Functionality

Pricing

Available upon request

Get Price

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Ratings Breakdown

-   4.74Ease of use
-   4.75Value for money
-   4.41Customer support
-   4.62Functionality

Pricing

Available upon request

Get Price

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Ratings Breakdown

-   4.47Ease of use
-   4.35Value for money
-   4.23Customer support
-   4.52Functionality

Pricing

Available upon request

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[(2692)](https://www.softwareadvice.com/online-payment/square-payments-profile/reviews/)

Ratings Breakdown

-   4.71Ease of use
-   4.48Value for money
-   4.36Customer support
-   4.62Functionality

Pricing

Available upon request

Get Price

Alternative Product

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Ratings Breakdown

-   4.68Ease of use
-   4.50Value for money
-   4.35Customer support
-   4.54Functionality

Pricing

Starting at $49.00 per month

Get Price

## SumUp Pros and Cons

We analyzed 1,470 verified reviews for SumUp to find out what actual users really think.

Select to learn more

Intuitive And Simple Operation

Using SumUp is straightforward for both businesses and customers. The setup process is quick, and the system is easy to navigate with minimal instructions. Users consistently mention that the platform is self-explanatory, making daily tasks and transactions hassle-free.

Clean And User-Friendly Design

SumUp features a clean, intuitive interface that is easy to navigate for users of all experience levels. The dashboard and app provide clear access to information, and the design is visually appealing, making it simple to find features and manage tasks efficiently.

Centralized Rewards Tracking System

SumUp's rewards program lets users easily earn and track points across multiple businesses by entering their phone number at checkout. The app sends timely notifications about deals, expiring rewards, and new offers, making it simple to redeem points and discover local promotions without needing physical cards.

Tedious Phone Number Process

Entering a phone number for rewards or support is frequently described as inconvenient and repetitive. Users mention privacy concerns, difficulty changing numbers, and unreliable phone-based support, making the process frustrating and sometimes confusing.

High Costs And Poor Value

SumUp is often considered expensive compared to competitors, with users citing high monthly fees and maintenance costs. Many feel the service does not deliver enough value for the price, especially for businesses with lower transaction volumes.

Difficult And Unresponsive Support

Many users report that SumUp's customer support is slow, hard to reach, and often unhelpful. Issues include long wait times, lack of clear communication, language barriers, and unresolved problems, leading to frustration and lost productivity.

## SumUp Pricing and Plans

Starting price: $99.00 per month

Free Trial

Free Version

POS with Connect Lite

$99.00

flat rate, per month

Plan includes:

-   Cloud-Based POS
-   Customer Database
-   Dedicated Installation
-   Dedicated Training

POS with Connect Plus

$199.00

flat rate, per month

Plan includes:

-   30-Days Money Back Guarantee
-   Customer Rewards
-   Automated Marketing

POS with Connect Pro

$289.00

flat rate, per month

Plan includes:

-   Unlimited Marketing Promotions
-   AI Enhanced Marketing
-   Google Review Booster

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## SumUp Features

-   Popular features found in Payment Processing
    
    ACH Payment Processing
    
    Billing & Invoicing
    
    Debit/Credit Card Processing
    
    In-Person Payments
    
    Mobile Payments
    
    Multi-Currency
    
    Multiple Payment Options
    
    Payment Fraud Prevention
    
    Payment Gateway Integration
    
    PCI Compliance
    
    Recurring/Subscription Billing
    
    Reporting/Analytics
    
-   More features of SumUp
    
    Accounting
    
    Accounting Integration
    
    Activity Dashboard
    
    API
    
    Barcode Recognition
    
    Barcode/Ticket Scanning
    
    Campaign Analytics
    
    Campaign Management
    
    Campaign Planning
    
    Cash Management
    
    Client Portal
    
    Commission Management
    
    Communication Management
    
    Contactless NFC
    
    Credit Card Processing
    
    CRM
    
    Customer Accounts
    
    Customer Activity Tracking
    
    Customer Database
    
    Customer History
    
    Customer Profiles
    
    Customer Segmentation
    
    Customer Surveys
    
    Customizable Branding
    
    Customizable Invoices
    
    Customizable Reports
    
    Customizable Templates
    
    Dashboard
    
    Data Security
    
    Discount Management
    
    Document Management
    
    eCommerce Management
    
    Electronic Payments
    
    Electronic Signature
    
    Email Management
    
    Email Marketing
    
    Employee Management
    
    Engagement Tracking
    
    Feedback Management
    
    Financial Management
    
    For Small Businesses
    
    Gamification
    
    Gift Card Management
    
    Inventory Management
    
    Inventory Tracking
    
    Invoice Creation
    
    Invoice History
    
    Invoice Management
    
    Invoice Processing
    
    Loyalty Cards
    
    Loyalty Program
    
    Member Portal
    
    Membership Management
    
    Mobile Access
    
    Mobile Card Reader
    
    Multi-Campaign
    
    Multi-Channel Communication
    
    Multi-Channel Data Collection
    
    Multi-Channel Marketing
    
    Multi-Location
    
    Online Invoicing
    
    Online Payments
    
    Ordering Automation
    
    Order Management
    
    Payment Links
    
    Payment Processing
    
    Performance Metrics
    
    Point of Sale (POS)
    
    Promotions Management
    
    Purchase Order Management
    
    Real-Time Data
    
    Real-Time Reporting
    
    Real-Time Updates
    
    Receipt Management
    
    Referral Tracking
    
    Reminders
    
    Reporting & Statistics
    
    Restaurant POS
    
    Retail Inventory Management
    
    Retail POS
    
    Returns Management
    
    Rewards Management
    
    Sales Order Management
    
    Sales Reports
    
    Sales Tax Management
    
    Sales Trend Analysis
    
    Self Service Portal
    
    SMS Marketing
    
    Social Promotion
    
    Stock Management
    
    Tax Calculation
    
    Third-Party Integrations
    
    Transaction History
    
    Transaction Monitoring
    

## SumUp Integrations

Xero

Integration rated undefined from -1 review

QuickBooks Online

Integration rated undefined from -1 review

FreeAgent

Integration rated undefined from -1 review

Uber Eats

Integration rated undefined from -1 review

Zapier

Integration rated undefined from -1 review

Opsyte

Integration rated undefined from -1 review

See all 14 integrations

## SumUp User Reviews

Overall Rating

4.5

Ratings Breakdown

5

69%

4

19%

3

6%

2

2%

1

4%

Secondary Ratings

Ease of Use

4.5

Value for money

4.3

Customer support

4.3

Functionality

4.4

EF

Emma F.

Verified reviewer

Luxury Goods & Jewelry

Self-Employed

Used monthly for less than 2 years

Review source

Reviewed November 2025

Excellent system and cost effective!

5

It’s still a fantastic system to use and really straight forward! I have started using the app too to help customers pay which has been great

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I like that it’s so easy to carry around and the charge lasts for ages! It’s a really useful tool to have as a small business and I also really like that there is not a monthly subscription.

Cons:

It’s high in processing fees unfortunately I think that’s the same for all pos systems which is just something I have to deal with.

Reasons for choosing SumUp

It was more affordable and had better reviews

Read More

CD

Cassandra D.

Verified reviewer

Publishing

Self-Employed

Used monthly for more than 2 years

Review source

Reviewed December 2024

Easy way to take card payments

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Functionality

Pros:

It's easy to use. the app is straightforward and connecting the card machine is simple. If you have a new enough mobile phone, you don't even need the card machine as you can just use your phone for tap to pay.

Cons:

I don't really have any negatives. Of course everyone would want the fees to be less and the money to get to your account quicker but it does what I need it to do with no monthly fees or equipment rental etc.

Reasons for choosing SumUp

Sum Up seemed easier to use, the fees were good, the card reader was cheaper and the set up process was easy.

Reasons for switching to SumUp

We wanted something easy to use and while both were easy to set up, Sum Up was cheaper on fees and had more features.

Read More

SD

Steph D.

Verified reviewer

Education Management

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed July 2022

Love collecting points!

4

Previously 5

Ratings Breakdown

4

Ease of use

Previously 5

4

Customer support

Previously 5

4

Functionality

Previously 5

Pros:

I enjoy collecting point for things I’m already buying!

Cons:

I wish there was a way to get points from the app. Some stores machines aren’t always in service to get my points.

Read More

BH

Billy H.

Verified reviewer

Sports

2-10 employees

Used daily for less than 2 years

Review source

Reviewed April 2025

Decent tbh

5

Ratings Breakdown

5

Ease of use

3

Value for money

5

Customer support

4

Functionality

Pros:

\[sensitive content hidden\] was chill with me and helpful! Its simplicity and ease of use. The setup process was quick, and the interface was very intuitive — even for team members who aren’t tech-savvy. I also appreciated the transparency in pricing and the lack of hidden fees, which made it easier to manage our small business finances.

Cons:

I found the transaction fees to be a bit on the higher side compared to some other options. For small businesses like myself with a high volume of low-cost transactions, those fees can add up quickly.

Read More

CR

Chloe R.

Verified reviewer

Cosmetics

Self-Employed

Used daily for less than 2 years

Review source

Reviewed February 2025

Sum up user for life!!

5

Really get along with this app and it’s a staple in my business. My clients love it because it’s so easy and I equally love it.

Ratings Breakdown

5

Ease of use

4

Value for money

4

Customer support

4

Functionality

Pros:

Absolutely love sum up! The layout of the app, the pay by phone method, the low fees, the payment links you can send out. I just love everything!

Cons:

The only negative thing I’d say is it can sometimes be a little slow to connect when trying to charge a client or when trying to send over a payment link.

Read More

RW

Rhiannon W.

Verified reviewer

Child Day Care Services

Self-Employed

Used daily for more than 2 years

Review source

Reviewed March 2025

Straight forward to use and perfect for small businesses

5

Really simple and pleasant to use for my snall mobile business.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I love that sum uo os perfect for snall business and mobile too!

Cons:

I can't find a fault with sum up so far.

Read More

HJ

Hollie J.

Verified reviewer

Hospitality

10000+ employees

Used daily for more than 2 years

Review source

Reviewed December 2024

Sump up review

4

Quick and simple, however can often experience internet connection issues and problems when paying with AMEX

Ratings Breakdown

5

Ease of use

4

Value for money

4

Customer support

4

Functionality

Pros:

Speed of transactions and ability to quickly access back of house transactions

Cons:

Internet issues and issues when guest are trying to pay with AMEX

Read More

RR

Rishi Singh R.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 6 months

Review source

Reviewed April 2025

Overall a good software

5

Ratings Breakdown

5

Ease of use

5

Value for money

1

Customer support

5

Functionality

Pros:

Sumup allows graphical interaction with the software which makes it easier for me to operate.

Cons:

Sometimes the tabs just get messed up and makes it confusing but the rest is totally good.

Read More

JC

Jérôme C.

Verified reviewer

Information Technology and Services

Self-Employed

Used daily for less than 2 years

Review source

Reviewed December 2024

Sum up SumUp

4

Ratings Breakdown

4

Ease of use

3

Value for money

3

Customer support

4

Functionality

Pros:

Very easy to use on a daily basis, robust and very multi tasks

Cons:

Fees are quite high still. Some options are missing.

Read More

MR

Michael R.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 2 years

Review source

Reviewed November 2024

Poor company! avoid like the plague, or use and pray you don't have a technical issue.

1

HAd to close shop for 9 days as they took so long to get back to me and resolve the issue. despite sending several emails and using the chat function. it appears each department, does not speak to each other creating more problems for users. really unprofessional company and they take no responsibility for their actions and lack of support

Ratings Breakdown

5

Ease of use

3

Value for money

1

Customer support

2

Functionality

Pros:

Easy to use. The hardware is visually nice.

Cons:

Extremely poor communication and poor technical support.

Read More

Showing 1 - 10 of 1470 Reviews

[See All Reviews](https://www.softwareadvice.com/accounting/sumup-profile/reviews/)

## SumUp Popular Comparisons

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