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> Reviews of SumUp. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if SumUp is a good fit for you!

Source: https://www.softwareadvice.com/accounting/sumup-profile/reviews

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SumUp Reviews

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# SumUp Reviews

## Reviews Summary

## Overall Rating

4.5

* * *

## Ratings Breakdown

5

(1,011)

4

(284)

3

(83)

2

(29)

1

(63)

## Secondary Ratings

Ease-of-use

4.5

Customer Support

4.3

Value for money

4.3

Functionality

4.4

* * *

### Pros

"the app is straightforward and connecting the card machine is simple. If you have a new enough mobile phone, you don't even need the card machine as you can just use your phone for tap to pay."

"Mamy functions available so overall great tool for small business or business that needs to accept simple payments or bookings."

"Overall it helped us a lot to streamline our business activities and have a professional look accepting cards on the fly and also on our website."

### Cons

"No way out of 12 month subscription, even when Sumup isn't upholding their side of the contract"

"It then sends you a link to the chat with the people who already weren't able to help you."

"The system frequently drops and sales lost due to downtime."

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SumUp Reviews, Pros and Cons - 2026 Software Advice