Infor SunSystems Software

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About Infor SunSystems

Infor SunSystems is an integrated financial management, purchasing, inventory and sales management solution. Offered in multiple languages and currencies, and available for both cloud and on-premise deployment, SunSystems is suited for growing organizations, multi-site subsidiaries of global enterprises and businesses needing a comprehensive financial management system. SunSystems helps users manage complex international financial management requirements with localized support for regional reporting regulations. This solution can be integrated with existing applications can CRM, ERP and BI. A dashboard offers a centralized, real-time view of data across multiple sources and provides financial visibility across different ongoing operations. Additionally, it hel...
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Infor SunSystems User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

3.5

Value for money

4.5

Customer support

4

Functionality

4

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Gerardo

Company size: 1,001-5,000 employees

Industry: Non-Profit Organization Management

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
3

Customer support

out of 5
4

Functionality

out of 5

August 2021

Extremely robust and reliable Software for Financial Management

Pros

This software offers the flexibility to be adapted to any organization, especially if the organization is fund accounting oriented.

Cons

Reports is a challenge on this software, like in most of the softwares. Requires supervision for IT team to restart services constantly. The software relays on Microsoft IIS and SQL Reporting services, and some times if those 2 actors, are not configured or tuned up properly, reports can be really challenging.

Mohamed

Company size: 51-200 employees

Industry: Computer Software

Time used: More than 2 years

Review Source

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

September 2018

The best FMS solution

SunSystems is a very powerful System that is easy to use and implement especially for Hospitality Sector and Service sector and will provide you "when rightly implemented" with 90% of your Accounting and Administration requirements with very good, real time analytics that will drive your Business Decisions though, if your company is in the Manufacturing or retail business I recommend going for Infor LN or Infor M3

Pros

1- Q&A tool built on Microsoft office 2- easy to use Report Manager 3- corporate allocation is one of the best solutions that can be used for Cost allocation on Cost Centers within the same company or across many business units. 4- transaction matching & Reconciliation Manager available and easy to use 5- drill down capabilities on any account. 6- management of all purchasing, inventory and sales processes with out of the box integration with ledger. 7- can analyze any type of transaction on Multi analysis dimensions up to 10 per trans. type 8- budget control on any transaction 9- Business Rule builder that coup with laws and internal policies for transactions also automates Audit. 10- Multi ledger within the same business unit. 11- Security Modules gives extended security and accessibility features that reach field security and access. 12- System Contains a Designer that help you design each user experience within the System and also insert any external app, file or link to be accessed directly from it with out the need to navigate outside 13- System contains transfer desk that enables the user to import and export data from other systems in different formats and with validation rules that can be amended each time you use it

Cons

1- System does manage asset registry but maintenance and asset tracking is not present inside of it. 2- integrations with other apps needs the purchase of another platform (Infor ION). 3- Budget creation can be managed from the system but planning needs another app. 4- automatic transaction matching cannot handle partial matching so the amounts needs to be the exact same with no difference or tolerance. 5- user journal entry transaction screen is very hard to use for normal user so they use the Q&A Excel add on to fasten and ease the entry process specially for bulk transactions.

Ty

Company size: 11-50 employees

Industry: Farming

Time used: More than 2 years

Review Source

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
2

Ease-of-use

out of 5
3

Value for money

out of 5
2

Customer support

out of 5
3

Functionality

out of 5

February 2018

Nice Software for a small business

I'd recommend Infor Sun Systems to any small business or non-profit grossing. Beyond that, it becomes to bulky. Infor Sun Systems could be a great product for your company.

Pros

Software is stable, easy to access and performs all core Accounting functions. It's also great that Sun Systems is able to be customized the third party software. That feature helped us a lot.

Cons

Product is not user friendly. This software is not good for high volume Accounting office. To many clicks to get what is needed and not all reports are able to be exported or customized.

jay

Company size: 51-200 employees

Industry: Hospitality

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

November 2018

Info Sun System

In the start it had server error issues but run great now.

Pros

Great functionality for reports customisation. Vision upload cuts workload across the business from end user.

Cons

The F1 help functionality is not detailed, training has additional cost involved. There no manual for the system all is done via one to one training.

Oliver P

Company size: 2-10 employees

Industry: Food & Beverages

Time used: More than 2 years

Review Source

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

November 2017

Hospitality Food Services Consultant

Pros

Its very integrated for most accounting application and also it allow for prompting errors alerts for users

Cons

Won't integrates for weight variations at charging points and needs to be able to handle more cash variablees.

Bernard

Company size: 2-10 employees

Industry: Management Consulting

Time used: More than 2 years

Review Source

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

November 2017

Best Financial Software of 2017

It will be great deal to have this software for your enterprise financial accounting and business processes.

Pros

It has a powerful tool for reporting with consolidation and ability to re-design its details and style based on users perspective.

Pierre

Company size: 501-1,000 employees

Industry: Hospitality

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
2

Ease-of-use

out of 5
2

Functionality

out of 5

October 2020

Definitely not the most user-friendly system

If you want to try an accounting system from the 80's, then use Sun. If you want something more modern, turn to SAP...

Pros

The best feature with this system is the Sun Q&A Excel feature that enables users to work directly in Excel for reporting puroposed rather than connecting to Sun. Easy for GL Account inquiries or AP vendor inquiries.

Cons

Sun itself is really bad-looking. The user interface is truly poorly designed, the system is rather slow and posting entries is really old-school.

Showing 7 reviews