--- title: "SutiExpense Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of SutiExpense. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if SutiExpense is a good fit for you!" source_url: "https://www.softwareadvice.com/accounting/suti-expense-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Expense Report Software](https://www.softwareadvice.com/accounting/expense-management-comparison/) / [SutiExpense](https://www.softwareadvice.com/accounting/suti-expense-profile/) / SutiExpense Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/accounting/suti-expense-profile/) Reviews [Alternatives](https://www.softwareadvice.com/accounting/suti-expense-profile/alternatives/) # SutiExpense User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 178 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.6/5 - Value for money: 4.5/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 98 reviews (55%) - 4 stars: 69 reviews (39%) - 3 stars: 9 reviews (5%) - 2 stars: 0 reviews (0%) - 1 star: 2 reviews (1%) ### Most mentioned pros - I like being able to fill in my expenses while commuting or at the restaurant right away after getting the check. - The site is intuitive and the features for expense management are efficient and accurate! - I like how easy it is to upload your receipts into this program ### Most mentioned cons - Managing the images is a little clumsy some times, particularly if I need to 'call out' two different expense categories on a single receipts. - Entering lodging info was also a bit awkward -- instead of check in and check out dates, it required check in and then number of days. - On IOS once the photo of the receipt is attached, it becomes blurred and it is not possible anymore to double check it. ## SutiExpense customer reviews Showing reviews 1-25 of 178 (page 1). ### SutiExpense Review - Overall rating: 4/5 - Reviewer: Amber W. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 201-500 employees - Product usage: Used weekly for less than 6 months - Reviewed: May 2019 - Review source details: This review was submitted organically. No incentive was offered Extremely easy to remotely submit expense items; enjoy the email updates about when expenses have been process for payment #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros Ease of use to submit mileage expense (GPS use) #### Cons Confusion regarding how to use a receipt to submit an expense item --- ### Great way to track expenses! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Chemicals - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has save time for all of our employees to track their expenses. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros SutiExpense is a great tool to track your expenses. The fact that you can do it on the computer or through the app it helps a lot. Sometimes is hard to keep all receipts save until you get home to get your expense report done, but using the app helps a lot because you can upload right away using your mobile. #### Cons As an administrator I wish the app could read the information on the receipts to help the users to avoid entering/typing the information as well. #### Reasons for switching to SutiExpense We were switching our HRIS as well to Suti --- ### Better than spreadsheets - Overall rating: 3/5 - Reviewer: Rob C. - Industry: Building Materials - Company size: 501-1000 employees - Product usage: Used weekly for less than 2 years - Reviewed: December 2018 - Review source details: This review was submitted organically. No incentive was offered Overall good, but there are several inconsistencies within the logic of the program. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros It allows you to send receipts right to a holding place for consolidating later. #### Cons Sometimes a challenge to see or find receipts from tiny postage stamp size pictures. #### Vendor response Hi Rob, Thank you for your feedback! We understand it could be a bit difficult to see receipts only from a thumbnail image, which is why we offer a few different options to expand the view of the receipt. One option is to click on the receipt thumbnail image itself which will provide a pop-up with the full view of the receipt. Additionally, if you click on the edit icon in the My Receipts screen, a pop-up will appear with options to zoom in or open the full size of the receipt into a new browser tab for review. Throughout the environment, we provide the option to view the complete receipt, simply by clicking on the 'View Complete Receipt' button above the receipt image. With that being said, we are always open to new suggestions. Please feel free to reach out to us with any further feedback! Thank you, SutiSoft Customer Success Team Replied February 2019 --- ### sutiexpense - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Functionality: 3/5 #### Pros ease of use auto review of duplicates #### Cons app bugs quick auto log out on pc opens second window after sign in --- ### SuitiExpense Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Chemicals - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: January 2019 - Review source details: This review was submitted organically. No incentive was offered I have had a great experience with the SutiExpense app and software. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I really like that it is very user friendly and has a very small learning curve. I was not given the best training on putting in expense reports so I had to teach myself. I caught on quickly and have had no real problems since. #### Cons I do not like the online version as much as the phone software. I think that the app is quicker and more user friendly. --- ### Valuable User - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: December 2018 - Review source details: This review was submitted organically. No incentive was offered Overall this makes credit card reconcillation easier but there needs to be improvements in the software to capture accurate data and maybe even recognize and match up more receipts to the transactions automatically #### Ratings breakdown - Ease of use: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Simplified in uploading receipts, auto matching up receipts #### Cons This does not accurately pull information from the receipts (vendor and $ totals generally wrong) --- ### Ease of use - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Music - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: January 2019 - Review source details: This review was submitted organically. No incentive was offered Overall experience has been positive. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Covers all the basis Allows you to make corrections on the fly Seamless integration #### Cons Clunky integration for adding regional tax amounts --- ### Could be more user friendly - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Music - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: January 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Customer support: 5/5 - Functionality: 2/5 #### Pros Overall easy to use, seems almost intuitive. #### Cons Hate the fact that it doesn't remember my places and where I live so, I need to enter everything manually. #### Vendor response Hi there! Thank you for your feedback! We're glad to hear that you are finding SutiExpense user friendly. To ensure your continued success with the product, we wanted to let you know there's an option to indicate your preferences to be suggested when you are filling out your expense reports. This can be found through Misc > Preferences where you can identify your common location(s), currency, and more! Thank you, SutiSoft Customer Success Team Replied February 2019 --- ### Expense Reports Just Got Easier. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used other for more than 2 years - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I loved the clean interface and user friendliness. #### Cons I did not like that Suti would not show GL codes when there is more than one person in an expense line. --- ### The only way to go! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Construction - Company size: 501-1000 employees - Product usage: Used weekly for less than 2 years - Reviewed: December 2018 - Review source details: This review was submitted organically. No incentive was offered I love it and would hate to have to go back to the old way!!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Simplicity, the ability to use on the fly and ease of editing #### Cons If you input on your computer and then open up the transaction on your mobile device to take a picture of the receipt. it makes you re-enter the "Place" --- ### Very useful software to keep a track of all the expenditures - Overall rating: 5/5 - Reviewer: Balasubramanya y. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. No #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Can keep a track of all the expenditures and it is very helpful. #### Cons None as such, Its a helpful software and easy to use as well. --- ### so easy to use-makes expense reports quick & easy - Overall rating: 5/5 - Reviewer: Wendi L. - Industry: Events Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2018 - Review source details: This review was submitted organically. No incentive was offered we now have a one-stop shop for our employees. they can submit their Pcard transactions AND their cash expense reports in this one program. We have gotten some great feed back from the employees as well on how easy it is to use. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros as a user, this software is so simple to use and intuitive. As a program administrator and the one that trains the new employees, it makes life so easy. New employees seem to grasp this very easily. and we find that employees that find the software easy to use, will actually turn in the expense reports timely!! #### Cons our company's coding is a bit "intense" and therefore we do not encourage our employees to attempt to code via the phone app to avoid making mistakes. We do love the app for other features (especially the receipt capturing) --- ### Streamlines expense reporting & approval, especially submitting receipts! - Overall rating: 5/5 - Reviewer: Anthea S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used other for more than 2 years - Reviewed: July 2017 - Review source details: This review was submitted organically. No incentive was offered Very convenient for submitting expense reports, and I get an email for each submission & approval that lets me know where it is in the workflow. Even with the flaws, I'm very happy with it! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I love the way I can use the mobile app to build my whole report, snapping photos of the receipts with my phone as I enter each one. MUCH quicker than our old process, which involved tape and a photocopier... #### Cons The mobile app, at least on Android, currently has a glitch where it crashes if I try to backdate an expense. They're working on it, but it's a little irritating to need to log on to the desktop app to fix the dates, rather than just submitting from my phone. I've never gotten the hang of emailing receipts in to attach because the mobile app is so much easier! --- ### Very pleased user! - Overall rating: 5/5 - Reviewer: William S. - Industry: Religious Institutions - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2018 - Review source details: This review was submitted organically. No incentive was offered Very, very please with the easy way to use this software. Makes reporting so much faster. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This has been such a great time saver for me because of not having to fill out paper forms, scanning them and then sending vouchers via email. I can do all my reporting over my phone and submit them as well. #### Cons I can't seem to find in the software settings on my phone to select one country where I live instead of having to select it every time I record an expense for my report. It is always returns to the US. #### Vendor response Thanks for your valuable feedback. The selection of country preference will be added to the mobile solution in a future release. We do have this feature in the desktop solution. Once you add the country under preferences on the desktop, it will automatically sync with your mobile app. Replied August 2018 --- ### Easy to Use - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Consumer Electronics - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2018 - Review source details: This review was submitted organically. No incentive was offered Expense reporting is what we use Sutisoft for. It has made the job of organizing and importing the information into our system easy and has saved me 40 + hours a month in keying in the information manually. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, ability to tailor to your needs, support is great #### Cons reporting is limited and not customizable by the user. --- ### Easy to use, intuitive - Overall rating: 5/5 - Reviewer: Mike S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that the mobile app allows fill functionality in claiming expenses. Its fast, hassle free, and easy to use. #### Cons There are no negatives, this is extremely easy to use and makes expenses painless. --- ### SutiExpense Review - Overall rating: 5/5 - Reviewer: Darryle M. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: December 2020 - Review source details: This review was submitted organically. No incentive was offered Expense reports became a breeze. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Prior to using SutiExpense, we had to manually fill out Excel spreadsheets and submit them for reimbursement. SutiExpense made the process quick, easy, and fast! I used to dread doing expense reports, but no longer. The phone app was also great allowing me to literally enter expenses on the spot instead of waiting to upload receipt images later. #### Cons My one pet peeve was with entering gas expenses. They were coupled with car rental and therefore required a pick up and drop off date. I would have preferred it to be decoupled requiring just a single entry for the date you purchased the gas. Entering lodging info was also a bit awkward -- instead of check in and check out dates, it required check in and then number of days. --- ### SutiExpense Review - Overall rating: 4/5 - Reviewer: Chae B. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros It is easy to use and it provides all the information I need to have to submit a check. #### Cons I can't store documents I use for each client to reuse on a later date. I have to resubmit the documents a again. --- ### Using Suti for 3 years - Overall rating: 4/5 - Reviewer: Sara H. - Verified reviewer: Yes - Industry: Individual & Family Services - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Quick calculations and the options for multiple locations for one day, #### Cons When the destination is chosen sometimes the gps takes you 340 miles away instead of 16. Sometimes I have to put in a near address because the software doesn’t read the address. Also, sometimes the route back isn’t accurately the one taken --- ### John Gardipee MSW - Overall rating: 5/5 - Reviewer: John G. - Industry: Individual & Family Services - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2018 - Review source details: This review was submitted organically. No incentive was offered It makes check submissions quick and saves a great deal of time in my busy schedule. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Extremely easy to get familiar with and to use. #### Cons There is nothing I disliked it is a fantastic tool. --- ### SUTI Is THE Answer to Expense Reporting and AP Management - Overall rating: 5/5 - Reviewer: Ryan G. - Industry: Accounting - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2016 - Review source details: This review was submitted organically. No incentive was offered Support has been exemplary. Any small issues encountered during our implementation were resolved within 1 business day; and assistance was clear and concise. The Software was easy to roll out to our team; with most staff able to self teach given how intuitive the platform is. The generic training videos are also a great tool; and the virtual training we received was terrific in walking through all the specifics. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros General ease of use; Intuitive nature of product (both Mobile and Web based); Amazing support; Automation of our Firms Expense reporting and Reimbursement work flow. #### Cons Image capture makes turns each receipt into an individual page; which can be cumbersome with 20+ expense line items. Ability to merge receipts into a single page for print out (or in our case billing) would be a huge bonus (let me know if I just missed that part of the tutorial :)). --- ### Experience with Suti - Overall rating: 3/5 - Reviewer: Mark K. - Industry: Electrical/ Electronic Manufacturing - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: December 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros It is easy to keep expense reports organized. #### Cons There are some things that could be "remembered" by the software that would make things much easier. For example, locations, currencies, etc. have to be entered multiple times over the course of an expense report. When I travel domestically, the software is much easier to process and functionally more streamlined than when I am traveling internationally. For me, the latter is far more common. #### Vendor response Hi Mark, We appreciate your feedback! In regards to the system memorizing common values, we have the option under Misc > Preferences to indicate your locations, currency, and other options. Also, please note that once you submit an expense report, SutiExpense will remember the values you have entered and will suggest the next time you fill out your expense report. Thank you, SutiSoft Customer Success Team Replied February 2019 --- ### Software questionnaire - Overall rating: 5/5 - Reviewer: Christa Z. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2019 - Review source details: This review was submitted organically. No incentive was offered Overall it’s successful and a great program #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros It’s easy to learn and use. I like how it’s formatted and easy on the eye #### Cons Sometimes it times out and I have to log back in --- ### Ashton Sallinger Review - Overall rating: 4/5 - Reviewer: Ashton S. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 3/5 #### Pros Mobile receipt images and easy integration into expense report #### Cons Poor ability to read receipt info and hard to make an expense report on phone --- ### Simple setup and Admin. Easy to pay and process. - Overall rating: 4/5 - Reviewer: Joseph D. - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: May 2017 - Review source details: This review was submitted organically. No incentive was offered save time and money #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy to use, easy to add implement. Mobile app works well. Easy to get Direct deposit set up, integrate with QB online and add chart of accounts. Approval process is very clean and setting up hierarchy is easy as well. Receipt viewer works well. #### Cons Missing a few small features I would like. Projects codes on the front screen would be great since we do a lot of billable projects. Would like to be able to mark a report as billed easily. Receipt capture needs to be improved as it doesn't get much right. Quickbooks integration lacks ability to set the posting date in the system. Need to manually go in and change posting period in QB. ## More reviews [Next reviews](https://www.softwareadvice.com/accounting/suti-expense-profile/reviews/?page=2) --- SutiExpense Reviews, Pros and Cons - 2026 Software Advice