Teampay

RATING:

4.3

(47)

About Teampay

Teampay empowers employees to make necessary purchases quickly without sacrificing control and visibility for the finance team. With Teampay’s spend management platform, finance teams can set spend policies, automate purchase requests and reconciliation, issue virtual and physical cards, and gain real-time visibility into spend. Teampay directly integrates with Quickbooks Online, Xero, Intacct and Netsuite, ensuring you always have current, accurate data.

Teampay Pricing

Teampay isn’t a one-size-fits-all platform, so pricing varies depending on each customer’s unique needs. Our team will work with you to find an optimal solution that fits your needs and your budget. Please contact us for more details.

Free trial: 

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Free version: 

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Teampay Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for Teampay

1 - 5 of 47 Reviews

User Profile

Andrew

Verified reviewer

Consumer Goods, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2019

Let Management Make Their Own Decisions

Teampay is always there to help or answer any questions in a timely manner, which is important in the world of finance.

PROS

I love that it gives power to the people! The employees don't need to ask accounting for every single payment request, but also do not have a physical credit card that is difficult to track and report every month. This has eased up the lift in the accounting department as expense reports have fewer charges and AP is also lighter. There are still controls in place to ensure that these decisions are being approved, but these are decisions that should be approved within those departments anyway.

CONS

My company definitely pushed the limits of the software, in terms of transaction counts and approval groups. Managing approval groups is a bit clunky, but it's not a huge problem.

Amanda

Non-Profit Organization Management, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2022

Best Spend Management Tool

Overall it is great. It is easy to use and the control we have is great. We aren't micromanaging but we do have the control we were lacking prior to.

PROS

Teampay is super easy to use and has cut our monthly spend by more than 50%. Expense reports are turned in on time, its easy to upload receipts. It directly integrates with our ERP. The cash back on all purchases is amazing. Implementation was easy and the spend management control is beyond anything I have seen.

CONS

I wish the expenses wouldn't transfer over to our ERP unless the backup has been uploaded.

Reason for choosing Teampay

The ease of use, integration, and cash back option

Reasons for switching to Teampay

Our spend was out of control. We needed a better way to control spend and ensure expense reports were being done in a timely manner

Vendor Response

Hi Amanda, thank you for the kind words! We are so glad that you're finding Teampay to be super easy to use and that we've been able to help you reduce your monthly spend! We appreciate your support as we continue to grow.

Replied November 2022

Jack

Information Technology and Services, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

FUNCTIONALITY

4

Reviewed November 2022

Adequate for a time

PROS

TeamPay is an intuitive software that is quick to get up and running. I'm able to approve and modify purchase orders coming through in moments through the Slack integration. It's simple.

CONS

Although it's quick to get up and running, TeamPay is not a long-term solution. Reporting and PO management is unstructured, creating extra work for AP teams. As an example, because nearly all of the system is open text, employees will make multiple vendors, POs that AP has to manually reconcile (ex: TeamPay, Team-Pay, TeamPay.com would all be different vendors).

Reasons for switching to Teampay

Reduce manual work for AP team

Vendor Response

Hi Jack, thank you for sharing your feedback. Our product team is actively working to optimize much of the functionality you described in your review and would love to speak with you to learn more about your experience and use cases. If this is of interest, please reach out to support@teampay.co. Thanks again for your feedback; we couldn't grow without it!

Replied November 2022

Brian

Information Technology and Services, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2022

Great Visibility to Spend

PROS

I love that I get to see all of our credit card spend in real-time through slack notifications. It gives me great visibility into who is spending what and when.

CONS

I wish the expense reimbursement module was completely. This is a huge gap in my current processes that I would like to use Teampay to solve. Also, things that need to be paid with a physical card (ex. hotels, taxis, dinner) is somewhat difficult through Teampay.

Reason for choosing Teampay

Airbase was too expensive and too comprehensive for what I was looking for. I needed an easy to implement system that is intuitive to use. Thats what I got with Teampay.

Vendor Response

Hi Brian, thank you for taking the time to share your experience. We're so glad to hear you're enjoying our Slack integration and have greater visibility into spend with Teampay. Regarding reimbursements, we recently announced direct reimbursement syncing with NetSuite, Sage Intacct, and QBO. Your Customer Success Manager would love to help you get that set up if you haven't already. They can also help you work through physical card transactions. Thank you again for your feedback!

Replied November 2022

Timothy

Telecommunications, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed October 2022

Perfect for the Small Business

So far positive, as long as you build proper controls around it.

PROS

It's very easy to use and it's also integrated with Slack (no extra PW/Login needed). It's features are good enough to accomplish credit card controls, but not so robust that you have to build on top of it.

CONS

There were certain features that were missing (shutting off recurring subscriptions) and not having the ability to notify when renewals are up.

Reason for choosing Teampay

Airbase was too cumbersome and it's a whole system. We already had existing systems in place.