Teampay vs Tipalti
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.2 / 5
4.6 / 5
Value for Money
4.2 / 5
4.6 / 5
Customer Support
4.2 / 5
4.6 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
September 16, 2023
October 8, 2024
Pros/Cons
Pros
- I love that I get to see all of our credit card spend in real-time through slack notifications. It gives me great visibility into who is spending what and when.
- My overall experience with them has been great. The customer service is very helpful.
- The cash back on all purchases is amazing. Implementation was easy and the spend management control is beyond anything I have seen.
Cons
- The one negative part of teampay that I have personally came across is that not every merchant will accept teampay. Some flag for fraud (Doordash for example) when used multiple times.
- Integration with SVB is a pain, mostly due to SVB themselves... the paperwork never ends. There are some blind spots, e.g. payments that are refunded are hard/impossible to find on Teampay.
- It does not have very basic functionalities and implementation vs sales is very different. I start thinking that this company is scam, since how can you miss the most important functionalities.
Pros
- Overall, my experience with Tipalti was positive. The platform provided a robust solution for automating payment processes and improving financial operations.
- Overall, we are thrilled with selecting the right product for our business case. The staff are extremely helpful and flexible in ensuring it can meet our requirements with some tailoring as required.
- My total experience was fantastic with Tipalti. I really love this application its very easy and reliable.
Cons
- Lack of detail on error reports. Could be more customizable.
- Ocassional payments stuck with less calrity on the reasoning.
- If a vendor is not payable, it can sometimes be difficult to understand the cause.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2024
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
