All Time Tracker Reviews
1-25 of 2,798 Reviews
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Lauren
11 - 50 employees
Used less than 12 months
OVERALL RATING:
5
Reviewed March 2022
Doesn't Just Track Time - It Saves It!
Ansh
Verified reviewer
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Easy To Use Time Tracker To Improve Efficiency And Revenue of Business
It is the best time tracking software that will transform our business. With online time tracking, billing we will literally spend less time on administration and more on making money. It is an affordable solution for our business to track time and reduce expenses in a professional manner. Time Tracker is a web based time management and billing system that allows to track employees time, view reports on their activity, send invoices electronically and control billing from a single location. Time Tracker is a simple and easy to use time tracking and invoicing software. It's ideal for freelancers, consultants and small companies looking to keep track of their time and turn hours into money. Time Tracker allows us to quickly and efficiently bill our clients by email so no more lost paper trail or having to call clients for an update on their progress. We can invoice through the program or export entries into the software of our choice including Quickbooks, Sage One,NetSuite and many others.
PROSIt is a cloud based time tracking and billing solution that increases profitability, reduces administration. It's easy to manage projects, employees and clients from one central location. Useful for all in one timekeeping, billing, payroll and accounting solution for firms of any size. It tracks employee time with GPS accuracy. It can be used as a standalone solution to track time, invoice clients and run payroll or it can be integrated with QuickBooks. eBillity Time Tracker lets us manage our business online, on the phone or on the go through our GPS tracking app helping to increase revenue, reduce administration costs and improve profitability.
CONSTime Tracker is the best way to track our business work and easy to manage client project tasks. Sometimes clients pay according to time So it is easy to manage work reports on time. We can schedule our our and no issue face with this software.
Federico
Verified reviewer
Banking, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed August 2022
A good solution to monitor / manage time
It is a fair and workable solution, but if the users keep complaining we will start looking for an alternative.
PROSA good time management tool for a small / medium company. It does have a mobile app, therefore we can do the job on the go. A great feature is that we can have multiple timers. Unsend and re-submit card is possible, allowing error correcting.
CONSUnfortunately, this tool is not so intuitive, so some users complain and request support even after training. Other users complain about the constant change in the UX. We have found some compatibility issues with Outlook and there is no CSV upload option.
Reason for choosing Time Tracker
We needed an app to quickly solve our need to manage consultants time.
Reasons for switching to Time Tracker
We changed the app because we needed a more robust solution.
Mohammad
E-Learning, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Good Time Tracking Tool
Pros:Time tracking: Time Tracker allows users to track time spent on projects, tasks, and clients, which can be useful for billing clients accurately and for analyzing productivity.Easy invoicing: Time Tracker provides invoicing features that allow users to create and send invoices to clients, making it easier to get paid for work completed.Customizable reports: Time Tracker provides customizable reports that allow users to analyze their time data and invoicing data, providing insights into productivity, profitability, and other metrics.Mobile app: Time Tracker has a mobile app that allows users to track time and expenses on the go, making it convenient for remote or mobile workers.Integrations: Time Tracker integrates with other tools such as QuickBooks, Xero, and Dropbox, making it easier to manage invoicing and accounting.
CONSCons:Learning curve: Time Tracker can have a bit of a learning curve, especially for users who are not familiar with time tracking and invoicing software.Limited invoicing features: While Time Tracker provides basic invoicing features, it may not have as many customization options or advanced invoicing features as other invoicing tools.Limited project management features: Time Tracker is primarily focused on time tracking and invoicing and may not have as many project management features as other project management tools.Limited customer support: Some users have reported that customer support can be slow or unresponsive.Price: While Time Tracker offers a free trial, it can be expensive for small businesses or individuals, especially if they require additional features such as invoicing and project management.
Alana
Design, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed February 2023
Seamless Inegration
Seamless integration into our accounting software. Ease of use with online timesheet management. Good reporting feautures.
CONSTime clock feature can be glitchy. No area for annual or sick leave.
Reason for choosing Time Tracker
Seamless integration into our accounting software
Brian
Hospitality, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2023
A Well rounded Time tracking and Invoicing software
Overall it has been a very successful product and has handled our needs quite well.
PROSTime tracking and being able to tie the time entries to a specific client and project is crucial in our business as an IT support and web-design company. Then add in Invoicing and it allows me to have reduced the time it takes to produce payroll reports and monthly invoicing
CONSThe inability for us to customise reports beyond the options currently presented.
Reason for choosing Time Tracker
Timers to track time spent and the easier tieing of those entries to invoicing
Reasons for switching to Time Tracker
Very time consuming to get the invoices ready as our primary billable is the time taken for fixes and to build a new website etc.
James
Verified reviewer
Accounting, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Time Tracker - Organized Time Management Made Simple
Time Tracker has greatly streamlined my time management process. I would definitely recommend this tool for anyone seeking an organized approach to tracking time. The insightful reports have been particularly useful in identifying areas for improvement in my productivity.
PROSTime Tracker boasts a simple, uncluttered design that makes it easy to use. Tracking time spent on various projects and tasks is a breeze. The generated reports offer a wealth of information to help improve time management.
CONSThe lack of customization options may not accommodate all tracking needs. The mobile application could use some enhancement in terms of functionality.
Paras
Verified reviewer
Information Technology and Services, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2023
A must-have tool to better track your work and time management
My overall experience with this tool has been great. Its ease of use and simplicity is quite impressive, allowing even non-technical or first time users to use it at its best.
PROSThe one thing I like the most about this tool is its ease of use and simple user interface. Also, the tool is quite advanced when it comes to generate detailed reports- which helped me better understand the work patterns and improve my time management skills.
CONSThe tool is too simplistic for advanced needs and may experience occasional glitches or errors. The developer team must look into it.
Duane
Verified reviewer
Accounting, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Effective Time Management with Time Tracker
It's helped me stay organized and on track with my work, and the data it provides has been invaluable in improving my time management skills. I would recommend Time Tracker to anyone looking for an effective time management tool.
PROSUsing Time Tracker has been a game-changer for my time management skills. The app's user-friendly interface allows me to easily track my tasks and time spent on each project. I appreciate the ability to add notes and details to each entry, which helps me remember the specifics of each task and increases my productivity and accuracy. Additionally, the reporting feature helps me stay on top of my progress and identify areas for improvement.
CONSOne downside I've experienced with Time Tracker is the occasional glitch or error when syncing across my devices. This can be frustrating when I need to access my data quickly, but fortunately, these issues have been infrequent and easily resolved.
khan
Verified reviewer
Information Technology and Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
Boost Your Productivity with Time Tracking Software
Time tracking can help you stay focused and accountable, reducing distractions and procrastination. By keeping track of your time, you can identify patterns and make adjustments to improve your efficiency and productivity.
CONSSetting up and using a time tracking system can be time-consuming, especially if you're using a manual system. This can take away from the time you could be spending on other tasks.
razakou
Verified reviewer
Arts and Crafts, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2023
time programation
the software helps to track generally time and to manage many activities by sheduling
CONSthe employee sheduling is a little complicate and need instructions
John
Computer Software, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
The right fit for our team and business
Our previous Time tracking system was home-grown and slow for rapid entry of tracked time entries. The Outlook integration features have cut the time entry activity by at least 75%. Users keep up with their time throughout the day, so near-realtime insight into the activity of the team is readily available. Previously they would wait until the end of the day or end of the week to enter time, so progress was difficult to monitor. Support has been responsive and helpful, so most any issue we encountered is solved or logged for future enhancement
PROSWe work on multiple client projects through the day. Most consultants track their time in their Outlook calendar and transfer those times to our former system on a daily or weekly basis. Time Tracking in Outlook, assigning that time to clients and projects in one action and synching with the online portal has made an extremely tedious, non-value-added activity a simple and non-intrusive task in our consultants' work days and has already paid back the cost in added productivity.
CONSReporting functionality is limited and somewhat archaic and doesn't match our measurement and tracking methods. Exports of the Time Tracker data through the API has allowed us to measure our consultants and business in the way that we choose to. I would prefer a method to customize the fiscal calendar/fiscal periods for reporting, but again, we have handled this through export of the data and imposing our fiscal calendar on the data for meaningful reporting.
Reason for choosing Time Tracker
Cost, features, ease of implementation, Outlook Integration, API for data retrieval.
Garth
Civil Engineering, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Great software for timesheets/getting time entries to accounting software
Great, our company entered time manually on paper time sheets for over a decade and this has allowed us to save time, money, and allow our managers/owners to cut back on people entering in more time than they should and actually understanding how much time is going to what jobs.
PROSThe ability to segment users and managers is essential to our company's structure. Being the administrator and having the ability to go in and fix any user's time sheet is also great.
CONSThe mobile app needs improvement, specifically when entering in time. Don't put the billable toggle down at the bottom because when a user is entering non-billable work they should have no customer. Therefore if the user is going to enter non billable time they will always get a confusing error message unless they go to the last item on the mobile app to toggle off billable first. Also it would be great if there was a feature that forced the app to sync with the database automatically.
Reason for choosing Time Tracker
Price and the fact that it had features that Tsheets didn't.
Jeff
Computer Software, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed January 2023
Time Tracker and use with Quickbooks accounting integration
Very good and steady. Not a lot of problems over the years. It just works which is good. Convenient to setting up users with 'allowed' billing client accounts by using user permissions. It would cause us a major disruption if it were to have issues, or a break in usage, as we have become reliant on its good features and straightforward use.
PROSTime Tracker is setup to be very convenient for Quickbooks users. It tracks employee time on a weekly basis for us, and has the Customers, Projects, and client class categories already loaded so the employees can put their time to each client. Then it integrates back, so that once a month or so, I as the administrator can update my Quickbooks through the web connection to get all employee time loaded back into Quickbooks. Very Very convenient, and has been rock solid over many years and even Quickbooks updates/new versions.
CONSA little tricky to setup initially, needed help from the support group. 2 things - one, it was initially connected by a different means (more manual), but then shifted to the Quickbooks Web Connect means, and that has been good. The user for the Admin also had to be different (at least initially) that users entering time, and that created some angst. So when I set it up, my login was NOT my company email. Then its a little hard to reset that - and I don't really want to at this point. So it remains a little odd that it is using my personal email as the account owner/admin :)
Reason for choosing Time Tracker
This came recommended from Quickbooks, and the other electronic programs out there were not offering as integrated a system to Quickbooks. Even our payroll company has its own Flex timesheet entry application, but it does not easily integrate with Quickbookos. That is the best and most useful feature for me.
Reasons for switching to Time Tracker
The QB timer was slow and tedious because it was a manual time sheet process. Each employee tracked their own time using the Timer program. They needed to install the Timer app, and then had to Export their time sheet, and send it to me via email. Then I had to Import the timesheet (Excel format) into Quickbooks. Lucky I only had 5-10 employees. As the number of employees got to 10 it was extremely time consuiming and wasteful.
Arthur
Law Practice, 1 employee
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed October 2018
Good Product and concept WHEN it works but POOR Customer service when it doesnt!
If I cant create invoices then it is useless to me. Fix your software and get appropriate support.
PROSThe software is good for time tracking and then it syncs with Xero so that I do not have to do any double entries. I am a single freelance user and it saves me time WHEN it works. When there are issues, and there will be, trying to fix them is time consuming. Customer service is practically non existent.
CONSPoor customer support - When there are issues, and there will be, trying to fix them is time-consuming. I am currently on hold to the telephone support and have been for 23 minutes now. I have been called one (yes 1) in the queue for all that time. Seems they have no one on the support desk to actually take the phone call. Also waiting for the online support person to answer my question for the last 20 minutes as well. Trying to create an invoice for a client. Have over $1,500 in work to bill out but the create invoice function seems to only be picking up the last two entries and wants to create an invoice for only $39. Can't figure out why. All the entries are approved and fall within the selected date range. Last time I tried to an create invoice I had the same issue and support couldn't figure out why and just created the invoice for me but never fixed the issue. Guess what, the very next invoice I tried to create I have the same issue. Now its been 30 minutes and still on hold. Also, the online chat function disconnected "because it was idle for too long" while I waited patiently for a representative to respond. The representatives are probably overworked and handling too many issues at once I suspect.
Vendor Response
Hello Arthur. Thank you for leaving your feedback here on Capterra. I apologize for the lack of proper customer support. We are better than that and there is no excuse. We are available Monday through Friday, beginning at 10am. Feel free to contact me directly at 800-851-0992 Ext 108 .
Replied October 2018
Sujit Kumar
Verified reviewer
Information Technology and Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE