All TimeSolv Legal Billing Reviews
1-25 of 648 Reviews
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Robert
Law Practice, 1 employee
Used unspecified
OVERALL RATING:
4
Reviewed November 2023
Solves All My Billing Problems.
Randall
Verified reviewer
Law Practice, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
TimeSolv has changed my life for the better!
I'm capturing more time and collecting more. That's the name of the game.
PROSEasy to use so that I use it more often!
CONSLearning anything new is a pain. But I'm getting there.
Reason for choosing TimeSolv Legal Billing
Seemed to offer what I needed for a reasonable price.
Reasons for switching to TimeSolv Legal Billing
Timeslips was cumbersome, expensive and terrible support.
Nancy
Management Consulting, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Great, easy to use software for consulting invoicing
TimeSolv was the answer for our consulting business. Easy to capture billable hours and expenses and easy to invoice customers.
PROSThe invoicing features are very easy to use. What used to take me hours to prepare / process invoices, now takes me about a 1/4 of the time.The features for recording billable hours and expenses is very easy to use.
CONSIf the product was a little easier to integrate with other systems, that would be nice.
Reasons for switching to TimeSolv Legal Billing
Still use Quicken for all other accounting but we use TimeSolv for capturing and invoicing time and expenses
Sam
Law Practice, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed August 2020
MyCase to TimeSolv
The law firm I work for just made the switch from MyCase to TimeSolv. So far, however, I've been unimpressed. Before I continue listing the pros and cons, I have to mention our initial experience with porting data over from our prior software, MyCase. The TimeSolv sales rep we corresponded with initially represented that they would port all of our case data over from MyCase to TimeSolv, but, after we signed on, we were informed that they could only migrate "active" cases. Skip ahead a few weeks and now they tell us that they can only migrate data that we provide to them in CSV format, which means we have to either generate those reports ourselves or manually re-input everything. This is coupled with the fact that what cases they did migrate didn't include contact information for case parties and some were improperly indexed.
PROS-TimeSync. TimeSolv's desktop timing app lets you keep several timers open at the same time. MyCase only allows three at any given time. -Quickbooks integration. -Detailed billing reports. Appears more robust than MyCase. -Dedicated "Help" button which provides tutorials for TimeSolv.
CONS- Unintuitive. The UI is very clunky compared to any other legal software I've used. Just to setup an invoice and to process a payment requires navigating three different tabs. Compare this to MyCase where you can access almost aspect of the software from your dashboard. - Technical limitations/glitches. On multiple occasions, I've had to log out and back in to TimeSolv in order to see new cases or time entries added by other users. For whatever reason, said entries wouldn't sync until I manually logged off. - Important features not accessible on all account levels. Most of the helpful reports that you can generate with TimeSolv are not accessible unless you have an admin level account.
Vickie
Law Practice, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
User Friendly with everything you need
Being able to track time, track potential clients, keep our files organized are all things that we could not do without TimeSolv
PROSThe ability to track time; to input manually time; and the App that I can use on my phone to add time spent on client matters that I may not be able to input on a computer
CONSIf the App on our phones could also create tasks, instead of just add to existing ones, that would be extremely helpful
Reason for choosing TimeSolv Legal Billing
TimeSolv was very quick to respond and we got on the phone with an actual human being. They also offered a nonprofit rate which was very unexpected and appreciated.
Reasons for switching to TimeSolv Legal Billing
We needed a more stable and secure connection of our online files
Zachary
Law Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2023
Very user friendly time keeping and billing software
Overall, excellent. We love TimeSolv as a firm.
PROSVery user friendly. Easy to use. Intuitive. Helpful customer service.
CONSThere are certain things that could be added that would make it better/easier to use. For example, I'd like to be able to select multiple time entries and delete or manipulate them at one time. I would also like to be able to edit time entries without losing the original number of hours billed.
Reason for choosing TimeSolv Legal Billing
Clio seemed more complicated to use. TimeSolv is straightforward, no b.s.
Brandon
Accounting, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed January 2024
Don't waste your time!
This company is not competent enough to handle our business. They want a bunch personal information from you but when pinned down on why, they have no idea. Just a bunch of drones checking off on a box. When you ask them for a copy of their data protection privacy policies, they clearly have no idea what that is or refuse to provide it. Most likely they are selling your private information to the lowest bidder. When you confront them about, very hostile. I am so glad we caught on to this nightmare before we really started working with them.
PROSI don't! Please don't waste your time. Very unlikely you will get past the setup process.
CONSThe company's support and ability to completely waste our time.
Reason for choosing TimeSolv Legal Billing
Good sales people. They just can't follow up with good service.
Reasons for switching to TimeSolv Legal Billing
We didn't. We started the data conversion process but withdrew before it was complete.
Betty
Law Practice, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Incredibly User-Friendly
TimeSolv has been a life saver for our firm! It is faster, easier, more customizable, and less expensive than Tabs3 that we were using--plus the customer service is unheard of in our day and age.
PROSI love that I can easily navigate the program. I figured how to do all the basic functions I needed within about 10 minutes on my own, without help. If you can do a Google search or use Facebook, you can use this program!
CONSTimeSolv's conversion team was phenomenal. The difficulty was getting our data converted from Tabs3 because of how we did it (we didn't transfer all data, only some of the attorneys' data). This meant we did have to do some manual data entry to complete the conversion. It would have been great not to have to do that. But it was such a small thing in comparison to all the benefits of TimeSolv. And it was only a one-time thing.
Reason for choosing TimeSolv Legal Billing
I first saw it on Forbes' list of top software. Then the customer service blew us away. It only got better as we started using the test version of it. We were in awe of how simple it is to use.
Reasons for switching to TimeSolv Legal Billing
Our firm is splitting off and we needed something new.
ESQ Lori Zocolo
Verified reviewer
Law Practice, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
TimeSolv is an Excellent Product at a Reasonable Proce
Due to the quick ability to put together bills and the ease of sending via email, our receivables have increased and are more timely received.
PROSThe system is very easy to use and revise when there is a human error.
CONSWe have had no issues with this product unlike the previous two billing systems.
Reasons for switching to TimeSolv Legal Billing
Clio had a number of snags in its system and the company basically said that it could not fix our issues. Plus, Clio was more expensive than TimeSolv.
Joann
Law Practice, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
long overdue change
The best move I could have made.
PROSThe interface is so much better than Timeslips. So much more user friendly.
CONSthe only minor complaint I have is lack of reports for a total overview of a client/case/
Reasons for switching to TimeSolv Legal Billing
The cost and that timeslips is still a databased program. I love the flexibility that I get from Timesolv. I can literally log in from anywhere.
Renee
Law Practice, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
TimeSolv, easy to use and can get help if needed!
I am new to the program, but so far I am really liking everything about it.
PROSI love that I can get help anytime I may need it, [sensitive content hidden] is wonderful!!
CONSI honestly haven't used it enough yet to know
Reasons for switching to TimeSolv Legal Billing
Clio was not really user friendly, to me anyway
Tammy
Legal Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Awesome program
From the initial transition to current use, I have been extremely happy with TimeSolv.
PROSTimeSolv is very user friendly. After using another legal billing software program (also had "Time" in its name) that was very user UNfriendly and constantly froze and had a long list of other issues, converting to TimeSolv was a dream. The customer support is also amazing.
CONSThat there is a difference between statements and invoices, and that all clients with balances do not automatically print (if they have not incurred new charges during the billing period at hand).
Reason for choosing TimeSolv Legal Billing
It was priced more fairly while still providing all the desired features.
Reasons for switching to TimeSolv Legal Billing
Timeslips was horrible. Not user friendly at all and had numerous issues with software.
Ari
Law Practice, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
TimeSolv is Outstanding
I was using a 2001 version of Timeslips and decided it was time for an update. I researched several companies and TimeSolve seemed the best fit for my needs and the most reasonable price. I was assigned [SENSITIVE CONTENT HIDDEN] as my account rep and she has been OUTSTANDING! She did an initial 90-minute Zoom call to explain the program. TimeSolve then imported my Timeslips database and I was up and running. [SENSITIVE CONTENT HIDDEN] has timely and professionally answered my many questions and even agreed to do a Zoom call on a Sunday as that was the last day of May and when I needed to send out my bills. I cannot say enough good things about TimeSolv. The program is intuitive, easy to use and exceeds all my needs and [SENSITIVE CONTENT HIDDEN] has been so helpful, professional, responsive and a true pleasure to work with the entire time. I can now enter my time and do billing anywhere I have a computer with internet access and am not tied to the office anymore. I wish I had switched to TimeSolve years ago.
CONSNothing. It is a really well conceived and thought out program.
Reasons for switching to TimeSolv Legal Billing
I needed billing software that would work on both Mac and PC so that I could enter time and do billing at home or locations other than the office. Timeslips doesn't make a Mac version so I did some research and concluded TimeSolve was the best fit and the most reasonably priced.
Alessandra
Legal Services, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Great product, even better costumer service
Its very easy to use, very functional and well trained assistance
CONSThe software as is really is functional and in my opinion doesn't need any improvement
Reason for choosing TimeSolv Legal Billing
It looked easy and I had a chance to use for a all month and practice with it before buying it
Reasons for switching to TimeSolv Legal Billing
Very expensive and hard to reach a costumer service
Amy
Legal Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2020
Switching to TimeSolv was Timely
We switched to TimeSolv at the beginning of the year and have been so happy with it. Our prior timekeeping program was not cloud based, so the switch saved us during the Pandemic shutdown when working offsite.
PROSTimeSolv is very simple when it comes to keeping time and billing. And Technical Support is great!
CONSOnly the first page of the Invoices have the client name and/or Invoice #. I dropped the print offs and all the Invoices commingled and it took a while to separate and put the additional pages all attached to the correct Invoice.
Reason for choosing TimeSolv Legal Billing
The cost effectiveness of TimeSolv was a huge draw. The ability to play in the "sandbox" for an entire month was also very helpful, as I was able to literally see the depth of the program as well as its efficiency.
Reasons for switching to TimeSolv Legal Billing
We were looking for an intuitive timekeeping system with an electronic payment platform.
Fred
Law Practice, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2023
great training and customer support
I had been using a very old version of a different program for a couple of decades and it was time to make a switch. I had been dreading the change, but the transition to TimeSolv has been relatively painless. I began tracking time, tracking expenses and invoicing clients immediately after opting into the free trial and getting an hour of free training. I've requested and received additional free training since then and the training has been fantastic. I ultimately decided to add TimeSolvPay as a payment option. The training for TimeSolvPay was great. I've use the feature once and it worked as advertised.
PROSI have found the customer support/technical support to be outstanding.
CONSI wish there was an online manual where one could find simple introductory material. I haven't been able to teach myself the basics without calling upon the customer/techinical support. On the bright side, the customer/technical support has been excellent.
Reason for choosing TimeSolv Legal Billing
I chose TimeSolv over other products in part because it was cheaper, but also on account of the positive reviews that TimeSolv received from customers who, like me, had previously used Timeslips.
Reasons for switching to TimeSolv Legal Billing
I needed to discontinue use of an extremely old version of Timeslips.
Nathan
Law Practice, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
FUNCTIONALITY
3
Reviewed March 2020
Family Law Attorney
It is the best of what we've tried but it hasn't stopped us for looking for a better billing software. I'd like client interface to look more like what it looks like when I pay my credit card.
PROSThe screens are easy to navigate and the clients tend to understand their bills better than other software we've used.
CONSWith the ease of use comes some areas in billing which are not labeled in a manner that fit our family law practice well.
Reasons for switching to TimeSolv Legal Billing
the statements were confusing to clients and the accounting was cumbersome.
Maureen
Law Practice, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2023
Easy for user
Overall it has been positive.
PROSThe amount of white space makes it easier for users to enter their own time.
CONSI do not like some of the reporting features under reports. However, recently TimeSolv did an upgrade and some of the information we needed can now be found in the dashboard under financials, available to people with admin rights.
Reason for choosing TimeSolv Legal Billing
Price and ease of use for user's self time entry.
Reasons for switching to TimeSolv Legal Billing
Pricing
Tia
Legal Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed August 2023
6 month review
Having an affordable real-time billing system and accepting payments through this system is exactly what we needed. I do like that the matters are broken out so the attorneys can see how much time was invested per matter.
PROSThe price was what attracted me to TS in the beginning. I like how the billing statements break out each matter into individual billing sections. [sensitive content hidden] in customer service has been exceptional for my office coordinator to work with in addressing issues we have run into. We have utilized the training videos on numerous occasions and that is a very helpful resource. I like the layout of the financial analytics.
CONSThere are aspects of the software that do not fit our need such as giving a credit for prepaid time at the end of the statement. It seems there have been several occasions where my office coordinator has had to figure out "work arounds". I would like to be able to change font sizes on invoices.
Reason for choosing TimeSolv Legal Billing
Price
Reasons for switching to TimeSolv Legal Billing
Our business had grown past what Freshbooks had to offer. We needed a more robust billing and time keeping system.
Myrna
Law Practice, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed March 2020
TimeSolv saves time!
Overall, TimeSolv has saved a lot of time in tracking billable hours, tracking productivity, tracking expenses, and creating and sending invoices. It also captures a lot of billable hours that were not accounted for before using TimeSolv.
PROSI like TimeSolv's competitive pricing, ease of use, simple and intuitive interface, and helpful online guides compared to other programs. I also like that TimeSolv offers a lot of online training & support, and has a phone app. They also have a 30-day trial so that users are given sufficient time to try out the software versus competitors who only have a 7-day trial. If you need extra time, contact customer support and they can give you an extra week if you're unsure or stuck between two potential products.
CONSI wish there were more customization options for the appearance of the invoice, such as the font type, font size, and the ability to move sections around on the invoice. I would also like to see an invoice template for a simple flat fee arrangement, instead of the complicated procedure they have now.
Reason for choosing TimeSolv Legal Billing
Simple and intuitive interface, pricing and ease of use.
Ron
Law Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2023
Good product
Good
PROSTime and expense tracking. That fact that it is also an online product.
CONSThere is not anything I can say that I do not like. The way the product functions suits my needs.
Reason for choosing TimeSolv Legal Billing
cost and ease of use
Reasons for switching to TimeSolv Legal Billing
cost
Eden
Higher Education, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Works for me!
Entering and tracking time is straightforward, and can be done from any device with a browser. The invoices are customizable, so I can get them to look the way I want them to. After a little initial learning curve, the software has been easy to use, and customer support has been great whenever I've needed assistance figuring something out. Billing goes so much faster for me now that I use TimeSolv, because the program does what I need it to from start to finish.
CONSSome online reviews I've read complain that the interface isn't "sexy," but I don't really have any problem with it.
Brian
Law Practice, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed February 2020
Better than PCLaw
Solid overall. Easy and quick to use.
PROSSimple, streamlined look makes it easy to enter time. There isn't a ton of extraneous info filling the page like there often is in other billing software. Easy to edit old time entries. From a user perspective, it's definitely more intuitive than PCLaw.
CONSWhen clicking an older date to review entries, the loading times are a bit longer than I'd like. Also, the "Start Timer" tool is a little finicky, and I often think I've turned it on when I actually haven't. I don't usually save an entry/draft the description until I'm done working on the corresponding assignment, but even though I've checked the "Start Timer" box it does not register until I've saved the entry. It would be great if the "Start Timer" tool worked immediately so that, once I've finished an assignment and save the entry, the time registers (rather than having to create the entry, check start timer box, save, and then edit the entry to add my description later).
Reasons for switching to TimeSolv Legal Billing
Our firm changed over.
Cathy
Law Practice, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Reliable and Accurate Billing Software
I have learned additional tips from [SENSITIVE CONTENT HIDDEN] at TimeSolv and am grateful for the experienced guidance and tips. Some of our clients have their own billing software and TimeSolv can be changed to accomodate their different billing in LEDES, for example. I really feel this software has everything, although I have not used other abilities in TimeSolv, as they are not necessary for our law practice.
PROSThis software is great for billing clients with assurance. Billing is my only interface with clients, and I want to be 100% accurate. With TimeSolv, I can be confident that the invoices are corrrect. I like that I can make changes to billing with ease. I like that TimeSolv can integrate well with the clients' billing software. For example, this software can produce LEDES invoices with the coding information needed by our clients in order for us to get paid faster.
CONSTimeSolv negatives? I can't think of anything right now!
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
TimeSolv Beat the Competition for Legal Billing Services
TimeSolv is a vast improvement relative to other timekeeping applications and services, and allows our office to keep track of billable hours easily and accurately.
CONSMore flexible use of task codes would be helpful for purposes of block billing.