Great Payment Solution

We have a very complicated payout setup that used to take up to 5 days per month to complete. After integrating with Tipalti we've been able to reduce that to 1 day a month and significantly increase the accuracy and timeliness of payouts. The functionality provided relative to the cost is a steal. While we'd love to see more customization, they're working hard to release new features and we've been very pleased with the relationship so far.

Pros

-Fairly easy to setup and integrate -Affordable -Good customer support -Visibility for vendors

Cons

-Could allow for more customization -UI is a little antiquated but works

My POINT of view...

Pros

I like the new ACH Debit feature that allows us to save time from manually transferring funds from our bank to Tipalti. This saves us a great deal of time! I also appreciate being able to create unique Payee ID's.

Cons

One of the issues I have is when you need to cancel an approval request, you are not able to let the approver know that the request has been cancelled. I It would be nice to be able to add bills to a payment order that has already been scheduled. No option to chat with the Support team when needing to reach out to them. It appears the only way to reach them is via email.

Sales + Marketing

Pros

It's a great safe system. Seamless for the most part. Our clients who are 13+ easily understand the system and are able to set it up for themselves.

Cons

The biggest con is the application verification doesn't work. It takes forever for the verification to come and sometimes it never does come.

Tipalti as a pristine gateway

Overall, the software and business is exceeding expectations and can be a value to any company in e-commerce or other financial obligation settlement needs.

Pros

The streamlined and ergonomic interface, together with global reach and end-user CRMs, make the payment obligations such an easy task, it's pratically effortless.

Cons

Ocassional payments stuck with less calrity on the reasoning.

Tipalti - makes your life easy with accounts payables

Pros

Self-billing / invoices Onboarding UX UI

Cons

Should have an option to customize reports

A user-friendly software for managing payments

Our business uses Tipalti to manage the payments of thousands of users located all around the world. They all use different currencies and have different tax requirements, but with the help of this software, this is extremely easy to oversee.

Pros

I am a user of Tipalti who is not particularly well versed in finances, but the platform is so easy to understand that even I can use it with confidence. I also received excellent customer service from Tipalti numerous times.

Cons

I cannot say that there is anything I dislike about the software. I haven't had any major negative experiences so far.

Excellent Software for Payments

Pros

Our business uses Tipalti to manage the payments of thousands of users. We have found the service to be very user-friendly and is easy to onboard new vendors. It streamlines to payables function and increases the efficiency of our accounting team. Additionally their customer service is always quick to respond and help with any problems we have.

Cons

If a vendor is not payable, it can sometimes be difficult to understand the cause. No automation of 1099.

Great tool to make multiple payments

Pros

I've used Tipalti for the last three months. It's straightforward to manage and has allowed me to pay hundreds of new contractors located in different part of the world allowing them to choose between multiple payments methods for a reasonable fee. I love that contractors can create their own account by filling out their personal, tax and bank information, I can customize the app for them to receive notifications of the status of their payments. The invoice feature is one of the most valuable to me and has allowed me to streamline the process. Customer support is excellent.

Cons

The only problems I have is that fee contractors needed to make several attempts to sign in and register in the platform for the first time; also the system does not prevent them from uploading the same invoice more than once. I would like to have the feature to create contractors massively; customer support helps me with this.

Aragon Review

Pros

It is easy to use and clear in what is pending/has been paid. It is very secure as well.

Cons

Don't really have many negatives about Tipalti other than allowing vendors from other countries to be paid in US dollars occasionally causes issues.

Tipalti User

I think that technical support has improved and our inquiries have been attended promptly. I'm happy with the service

Pros

The platform is very friendly and intuitive to use, the onboarding process facilitates compliance and international payments are good

Cons

Fees are high and partial payments are not available

Great way to pay worldwide

We've used Tipalti since their early days and have been very happy with the services and features. I was looking for a way to pay our research contractors who live worldwide. We've paid people in more than 100 countries and with that needed to improve the efficiency of the process. We also had a concern that our worldwide payments are in compliance with money transfer regulations. Tipalti brought a terrific money transfer solution that's very efficient and supports a variety of payment options. We implemented Tipalti into our payment process and have since transferred millions of dollars worldwide.

Pros

Our researchers love the lower fees compared to just PayPal payments and the variety of money transfer choices. It's dependable and our researchers get paid in a dependable manner. The ability to capture payment details and tax forms without the headache of PCI compliance has been a big help for us.

Cons

Sometimes it would be nice if more of the configuration options were available in the actual application. There are some choices and options that are not easily known unless you go back and forth with support.

Great Product & Service

using tipalti has solved the administrative burden of managing payees and their payment info, allows for easy process of payments, additional users (account managers) have access and can easily understand and provide support to payees (including information on payments - paid or pending) without needing to connect account managers to company's accounting software (which is more complicated to use)

Pros

ease of use, manages supplier payments in logical and comprehensive way - allowing to see current status and allows for payment planning, streamlines invoice approval process for payees, reduces significantly administrative effort to manage payee bank info (and tax-related docs), simple and easy process to issue payments

Cons

some additional flexibility on managing customization of payments and ability to see in single view the unpaid balance of payees

User friendly and great customer service

The customer service is always kind and attentive.

Pros

Invoice processing efficiency has improved by 90%. Storing of invoices and tax documents, TIN validation and banking information is all in one place. Email inquiries have decreased dramatically.

Cons

The implementation was not as smooth and seamless as we would have liked. The initial uploads created several duplicate vendors and not all invoices uploaded properly.

Straight Forward System!

Great system for the price. Overall great support when needed. Data is easily managed and we generally have a seamless AP schedule thanks to Tipalti.

Pros

Easy to manage vendor payments Reconciliations are straight forward Payments are easily executed

Cons

Lack of detail at times for error'd payments Lack of integration with our primary business bank provider - Bank of America

Excellent service

Excellent SAS. Customer Support is top notch. Using this service has reduced our man-hours (and costs) considerably. There is a lot of back-end work to get it linked into your system but it’s worth it. We send weekly and monthly payments (qty in the thousands) and I’d hate to go back to doing this ourselves.

Pros

Excellent Customer Support, I'd rank it among the best. You can actually CALL them (!). Sometimes you have to leave a voice message but they get back to your promptly; same if you email them. Uploading payment instructions is very straightforward.

Cons

Knowing if a recipient is indeed “payable” is sometimes a bit difficult to determine. However, such recipients seem to be in hard-to-pay countries. Tipalti is always trying to improve things though.

Excellent SAS

Excellent SAS. Customer Support is top notch. Using this service has reduced our man-hours (and costs) considerably. There is a lot of back-end work to get it linked into your system but it's worth it. We send weekly and monthly payments (qty in the thousands) and I'd hate to go back to doing this ourselves.

Pros

Excellent Customer Support, I'd rank it among the best. You can actually CALL them (!). Sometimes you have to leave a voice message but they get back to your promptly; same if you email them. Uploading payment instructions is very straightforward.

Cons

Knowing if a recipient is indeed payable is sometimes a bit difficult to determine. However, such recipients seem to be in hard-to-pay countries. Tipalti is always trying to improve things though.

Fantastic Team, Company and Service

We need a payment solution for paying nearly 1,000 publishers all around the world and we needed it fast. It had to work, it had to work well and we didn't want to deal with all of the hassles that this workflow could potentially entail. Tipalti's team made it easy, answered all of our questions, put our minds at ease and most importantly, got the job done. After having gone through the process manually one time, we could easily see the clear advantages Tipalti brought to the table. And they keep exceeding expectations every day.

Pros

Payments in different currencies Payments all around the world Different payment formats that the may require (ACH, wire, etc.) 1099 Handling

Cons

None that come to mind

Excellent Product - Excellent Service

Tipalti has streamlined our payment processing process from ~3 days to a matter of minutes. In doing so, they've saved us time and improved our efficiency as an accounting team. We are able to refocus our time on other projects due to the extra time they've given back to us. They have engineered a tool that has allowed us to pay several hundred of our partners in multiple currencies into an organized and simplified approach.

Pros

The Tipalti team is professional, responsive to our needs and questions, and constantly seeking ways to improve our manual processes. We feel we have an invaluable partner in them as they are invested in our success as much as theirs.

Replies are always prompt, clear and helpful, providing all the necessary information at once.

Pros

The dashboard is clear and easy to use, support is A+. The team is very responsive, professional and helpful.

Cons

Not sure I fully understand how the payment process works. Lately, they came out with Webinars explaining exactly this process and were helpful. However, would have appreciated had the webinars fit my time zone better.

Chartboost review

I have had a great experience working with Tipalti. It has made our payments process become almost effortless

Pros

How easy it is to use, and how easy it has made our payment process flow.

An extremely easy to use software that has helped improve our productivity & communication

Pros

We love that it integrates well into our current system and it scales up extremely well to our 500+ employees.

Cons

Once in a while we experience delays in processing tax forms but because this is used so rarely, it often is not a problem. Thankfully, deployment and operation go through swiftly.

very good payment automation with some improvements it could be excellent

Pros

-easy to onboard new vendors/suppliers -easy to pay selected invoices in batches -easy to pickup the system, even for non acct types

Cons

-doesn't sync with our ERP -doesn't automated 1099s yet -doesn't allow for multiple payment setups for same customer yet

Lean payment management

Pros

Overall simplicity and provides a good tracking, invoices and payment status.

Cons

Just a small improvement: once payments are submitted to the 2 approvals, if only one person has approved, I'm not able to see which one it is, so I have to solicit both

Excellent software product, sales and customer support.

Pros

Simplifies the payment process, while supporting statutory compliance and all at a very reasonable cost.

Cons

We could use improved standardized reporting, but all data can be easily exported and manipulated for reporting..

Reliable and Easy-to-Use Service

We've been using the service for a little over a year now, often processing hundreds of payments per week, and so far haven't faced any crucial difficulties that we weren't able to overcome. The Tipalti team is quite easy to contact too. So far it's a pretty smooth experience!

Pros

I like how easy it is to import and manage payees in Tipalti.

Cons

I would like to have the ability to search for payees by email. Additionally, at times we're struggling with duplicate records since duplicate detection is based on ID and email.

We are a new company and new to this type of payment system. After our research we selected Tipalti

Pros

The best part was the easy of use. Once we began to enter our payees it become easier and easier to use. Since we were new to this type of software, we called upon customer service a great many times and each and every time we contacted them, they got right back to us via e-mail or a phone to solve any issues and/or answer any questions we had. that was a big PLUS for us as we didn't want to be left standing scratching our heads. The more we "dug" into the software the more we realized how easy it was to customize for our needs...that too was a very big plus for us.

Cons

Don't see any problems or issues at this time. Again, as we dove deeper and deeper into the software, we found the answers we were looking for and with the great support that Tipalit offers anything that did come up we simply sent an e-mail to the support team and they got back to us right away with a e-mail or phone call. Greatly appreciated.

A service true to its name

Eversince we switched to tipalti, sending funds is no longer considered a nightmare for me. What I like about them the most is that their customer service is very reliable and quick. They help you throughout whatever questions you have and they reply really quick.

Pros

The product is easy to use and navigate. The provide all the necessary information needed and all possible questions you might have are readily available on their FAQ section. Their customer support is also quick and reliable.

Cons

I dont really have any issues about the software. Weve been using it for so many years and we have no intention in switching to a different software.

User Friendly Software

Pros

The software is very accessible and the support team has been very supportive when it comes to some concerns about the product.

Cons

It is a bit pricey, but it will worth the price for its how it is useful

Tipalti makes it easier for our payees to find the information they need from us all in one place.

Pros

Tipalti makes it easier for our payees to find the payment information they need all in one convenient place. Plus they can update their contact, bank and tax information online at any time and hassle free. Tipalti has also helped to minimize out mailing costs and we now use less paper as a result which is a plus for the environment. The customer service team is beyond exemplary and always prompt with replies.

Cons

Accessing the statements by the payees is not exactly a user friendly process, but once they figure it out, it is easy to find again.

Definitely Recommend Tipalti

I started using Tipalti as a payment solution for my business when manually paying vendors was becoming too difficult and time consuming. After the initial set up, payments are easy and fast to make and there is less room for user error since everything is based on vendor ID numbers.

Pros

batch upload, quick payments, auto emails, GREAT customer service who were willing to work with me and my specific needs

Cons

getting vendors initially set up in the payment portal took some time (even though there was an auto upload, which helped tremendously) but I had a lot of vendors I needed to ensure were set up quickly and accurately.

Hassle Free

Pros

Sending payments and receiving money is your problem ? Don’t be so sad dear because tipalti will help you with money matters. Payment is made so easy it’s hassle free.

Cons

The most issue of this is that lack of immediate images , so users are unable to generate their own check image to examine.

Streamline Process

Pros

I love the TIN validation and being able to have our Payees go through Tipalti for everything. Having Tipalti has reduced emails with payment status as all the info can be found via Tipalti. Payments are processed quickly and it had made it simpler and quicker than having to manually cut checks.

Cons

Some users are still having a hard time comprehending the required info to create an account. I would like to see it be more user-friendly.

Review

Pros

Very easy to use, great software, very easy interfase

Cons

No cons, very easy to use, very easy interface

Tipalti lowered the time it took to process payments by over half.

Huge time saver

Pros

Multiple payment types available in one platform. Eliminates needing to enter our online banking's portal for each different type. Easy payment receipts to provide to vendors.

Cons

Some details of the workflow are not as efficient as they could be - but the team is always responsive to my suggestions and they are always improving.

Great customer support. User friendly but some features should be added.

Pros

The platform is user friendly. We didn't need specific training to start using it and still, it's quite easy for us to find the info we are looking for.

Cons

some features should be added in order to make it 100% usable by our company (as payees with different bank account country and VAT number).

Perfect for managing clients from various countries

Pros

We needed a software that could work with Quickbooks. We liked the self-service option for onboarding new clients. Tipalti made it super easy to manage monthly payments to the clients, no matter what country and currency they bill in.

Cons

The help section is not as easy to navigate as I could wish. I often ended up having to write to support as finding information in the help articles was tiresome.

Absolutely Floored By This Company..!

We were accepted by the PayPal mass payout system but I am So grateful I finally clicked that Tipalti website in the search results. So excited!

Pros

Tipalti is about to be handling our Accounts Payable system. WE are SO EXCITED to have been accepted by them! They handle everything from the Tax forms to paying out in over 120 chrrencies to 190 countries. Best part is it only requires one line of code to integrate them into ohr system. So excited!

Cons

We have no cons WHATSOEVER pertaining to this conpanies excellence and focus on what matters to companies like myself. So grateful we do not have to build this system ourselves! Great rates as well.

Software is easy to use and when I have needed customer support they got back to me in minutes.

The software permitted customers to confidentially add their personal information and update it as needed without interrupting my daily workflow.

Pros

I like how it links payments to customer payment preferences and quickly links it all together for seamless payments. The customer support is also next to none.

Cons

When I process a batch of payments at once and receive a required funds figure, I am not entirely clear as to whether or not this includes applicable fees on the transfer. To compensate, I over contribute funds which is less ideal.

Cheaper than using phone payments

Pros

Easy payment acceptance and I found it's generally cheaper than using any pay by phone apps

Cons

I've only used it a handful of times so I havent found anything I dont like.

Increase publisher's satisfaction while saving time.

We have been a satisfied customer of Tipalti's payment management system for several years. Tipalti has helped us improve publisher satisfaction and retention rates, while decreasing the time we spend processing and managing partner payments. Very happy customer!

Pros

Increase publisher's satisfaction and retention rates Save time we spend processing and managing payments.

Cons

None so far.

Excellent Tool - Awesome - Payment Process

1. We used Tipalti in our organization to pay our world wide crow of patent and technology researches. 2. It captures payee information in a seamless and easy to integrate system. 3. It provides payees with a variety of payment options. 4. It greatly helped in integrating the money transfer process with our current process. 5. One recommendation would be like they need work well on customizing the better UI.

Nice support and software full of features

Easy mass payments to our customers

Pros

Once you implemented and setup, you need to check it only when approvals of some payments needed, no useless steps and actions

Cons

not very user-friendly interface and the price is quite high. there is no ability to pay with Paypal if in you country it is not supported

Overall saved us a lot of time

Tipalti has really streamlined our payment process - it saves a ton of hassle in updated payment methods and manually entering wires every week. The only downside is the reconciliation report can be a bit difficult to work with in terms of bank reconciliations, etc. But overall a huge time saver and the customer service is very helpful and quick with responding.

Crowd payments around the globe

We have been using Tipalti for a number of years. We currently pay a large crowd of people in over a dozen countries. The system has allowed us to enter new countries with zero ramp time for payments. We are able to manage the entire payment system with a fraction of one FTE. We tried Paypal and looked at a few other systems but nothing offered the capabilities for the price.

Tipalti as a new option

We use Tipalti for small payments via Paypal or to countries which prefer other methods than bank wire.

Pros

Very userfriendly and I appreciate the vendors could choose a way of payment (wire, paypal, check).

Cons

I miss the function of ewallet, I'd like Tipalti to collect the small payments till the payess threshold limit and then send it.

Low Cost, Easy to Use Payment Software

We love how easy it is to send payments to vendors worldwide, although initial set up was a chore, overall, this software does a good job of making a tedious task less so.

Pros

Simple to send and receive vendor payments. Lower costs compared to some software options. Quick reconciliations.

Cons

Sometimes glitchy. Lack of detail on error reports. Could be more customizable.

Useful Payment Methods

Straight Forward System and fantastic customer support. Payments internationally are no longer a periodic issue.

Pros

Truly reduces the hassle of PCI Compliance. Always pays employees on time and handles tax details intuitively.

Cons

Could better integration services with Bank of America, as that tends to be a preferred bank at our organization.

Worth for Cost

1. Allows to enter new countires with zero ramp time for payments. 2. It saved huge time in improving my accounting process. 3. Worth for the cost. 4. Provides great support when needed 5. Money transfer solutions offered by tipalti are quite effective.

Saves Huge Time

1. I used tipalti to pay our developers on monthly bases for the total payments. 2. It has the ability to link seamlessly to company's webpages. 3. It has excellent Customer Support. 4. This tool is quite easy to use.