All Tipalti Reviews
1-25 of 119 Reviews
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Steven
Verified reviewer
Internet, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2016
Great Payment Solution
We have a very complicated payout setup that used to take up to 5 days per month to complete. After integrating with Tipalti we've been able to reduce that to 1 day a month and significantly increase the accuracy and timeliness of payouts. The functionality provided relative to the cost is a steal. While we'd love to see more customization, they're working hard to release new features and we've been very pleased with the relationship so far.
PROS-Fairly easy to setup and integrate -Affordable -Good customer support -Visibility for vendors
CONS-Could allow for more customization -UI is a little antiquated but works
Jill
Biotechnology, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
International Payments Made Easy
Tipalti's implementation and support teams have been great throughout. We have realized cost savings in both personnel costs and foreign transaction fees. Tipalti has put our finance department one step closer to our goal of operational excellence.
PROSWe love the user friendly interface and the ease of navigating around the system. Tipalti makes it easy to quickly view status of payments and invoices. Having one payment run for international and domestic payments reduces time and costs. It is fantastic having a completely paperless payable process!
CONSThe OCR feature is just Ok. There is still a thorough invoice review by our internal accounting team. I have noticed over time that it is getting smarter. During implementation, registering vendors on the software was more work than anticipated, but we appreciate the fact that electronic validation of W-9s helps minimize work for our staff now.
Reason for choosing Tipalti
International payments and was the most user friendly
Vendor Response
Hi Jill, Your positive and thorough review is so uplifting! Thank you for rating Tipalti a 10/10. It sounds like we have a little more to improve with the OCR technology, but also it's great to know that you're seeing improvements since you first started using Tipalti. We hope to continue making improvements to stay a perfect 10 for your team's workflow.
Replied June 2021
Mattias
Information Technology and Services, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed June 2021
Neo4j
- Good approval system for vendor bills. - Implementation process was not "top-class", delivery of answers to questions and issues was promised a specific date but was rarely delivered accordingly.
PROSApproval functionality for users, both in a email and in app.
CONSUsers can see and access historical bills for same vendor when approving via email. No VAT or GST functionality between Tipalti and Intacct. Not able to have attachment for credit memos sync from Tipalti to Intacct.
Reasons for switching to Tipalti
We wanted one global system to automate our vendor bill approval process
Vendor Response
Thanks for your review Mattias. We are working on improvements for VAT support with integration to Intacct. We look forward to our continued partnership with you with a dedicated customer success manager and support teams for your global payables operations.
Replied June 2021
Ajit
Education Management, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2023
"Excellence and Efficiency: A Comprehensive Review of Tipalti Accounting System"
Using Tipalti for global payments management has been an overall positive experience for our organization. Tipalti's intuitive and user-friendly platform makes it easy for us to manage large amounts of financial data and global payments.
PROSTipalti is a comprehensive software solution for automating accounts payable operations. It offers a variety of features that make it stand out from its competitors, including robust automation capabilities, streamlined payment processes, and comprehensive reporting tools.
CONSI found that Tipalti's software could be difficult to navigate and manage, particularly for large batches of payments. The user interface was quite complex, and it could be hard to find the information you needed without an in-depth understanding of the product.
Lisa
Venture Capital & Private Equity, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2022
Software selection proves a success
Overall, we are thrilled with selecting the right product for our business case. The staff are extremely helpful and flexible in ensuring it can meet our requirements with some tailoring as required.
PROSThe ability to process invoices from time of receipt to actual payment. Ability to handle multi-entity as well as handling of invoice management for a HNW individual.
CONSUI not always that strong - could use some improvements in the structure of the tool and the user interface.
Reason for choosing Tipalti
Yokoy doesn´t offer payment capabilities. Business Central just a bit heavy and not in line with our company size.
Reasons for switching to Tipalti
Not scalable
Azizah
Verified reviewer
Telecommunications, 5,001-10,000 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed September 2022
E2E payment solutions
CSV-based transaction files provide more distinguished adaptability. Our licensing software generates fees that may be simply formatted to coordinate with the transaction file's specifications. Tipalti has lessened the time it takes to collect and disperse quarterly royalties from days to hours.
CONSAmong my complaints is that it is impossible to notify the approver that a rejected approval claim has been submitted. It might be helpful if invoices could be added to a pending payment order so customer can see the progress easily.
Reasons for switching to Tipalti
Tipalti has a subscription payment feature that useful to our system.
Valter
Entertainment, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
Tipalti as a pristine gateway
Overall, the software and business is exceeding expectations and can be a value to any company in e-commerce or other financial obligation settlement needs.
PROSThe streamlined and ergonomic interface, together with global reach and end-user CRMs, make the payment obligations such an easy task, it's pratically effortless.
CONSOcassional payments stuck with less calrity on the reasoning.
Reason for choosing Tipalti
The caring onboarding team and value of te product, as well as reliablity.
Reasons for switching to Tipalti
Ease of use, global reach, transparency in reports and accountancy related aspects.
Shahar
Gambling & Casinos, 501-1,000 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2020
Approve E2E Solution
Approve provides a quick integratetion solution that covers the mains procurement requirements, it helps us as a grown company to formalize our procurement process, provide online visibility of the requests, budget, and status easily in one place. Great product with a great team that cares for the customer requests and understand the needs that can improve Approve - can't wait for the new functions!
CONSWaiting for Invoice integration solutions, this will be awesome
Reason for choosing Tipalti
Provide a quick solution to the major of our needs and match price
Mory
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2023
Easy and professional invoicing software
A good work tool for all levels in invoicing and many others
PROSInvoicing is easy to do on software especially when you are initiated
CONSNot at all, I did not encounter any problems with this tool
Kentall
Verified reviewer
Marketing and Advertising, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2023
Tipalti personal review
Tipalti makes it easy to manage and track payments, and helps us automate the entire payment process. We like that the platform uses advanced encryption technology to secure payment data and protect customer information.
CONSThey offer limited customer service and support, which can be frustrating for users who need help with their payments.
David
Internet, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
Great Product & Service
using tipalti has solved the administrative burden of managing payees and their payment info, allows for easy process of payments, additional users (account managers) have access and can easily understand and provide support to payees (including information on payments - paid or pending) without needing to connect account managers to company's accounting software (which is more complicated to use)
PROSease of use, manages supplier payments in logical and comprehensive way - allowing to see current status and allows for payment planning, streamlines invoice approval process for payees, reduces significantly administrative effort to manage payee bank info (and tax-related docs), simple and easy process to issue payments
CONSsome additional flexibility on managing customization of payments and ability to see in single view the unpaid balance of payees
Phan
Health, Wellness and Fitness, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2021
TIPALTI is my time saver
TIPALTI has saved a lots of my time on processing the payment on invoices
PROSI like the Automation how Tipalti read and memorize invoices and putting it to the appropriate Payee, portal, and also I love the Paperless idea.
CONSI wish Tipalti able to sync the PDF file along with the bill over to NetSuite
Reasons for switching to Tipalti
to up-grade the Payable system, save an environment on paperless.
Vendor Response
Hi Phan! Thank you for leaving us such a positive review! We are thrilled to hear that we've helped you to save time on processing invoice payments. That's our goal!
Replied June 2021
Peleg
Financial Services, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Great product - huge time saver!
First and foremost - it helped us decrease request processing time and remove hundreds of email threads per month. That alone is a worthwhile reason (bureaucracy is a speedbump for businesses). It also gave us a window to look into vendor performance and spend patterns - which help us make the processes more efficient. All in all - great product. needs a little adjustment for full automation but will highly recommend!
PROSThe product is very easy to use, and the integration was very easy (including great help from the team!). It features a centralized and searchable vendor portal for all vendor data in an easy-to-use interface, and completes it with an automated vendor on-boarding process - which makes life super easy. The product also allows me to easily set up standardized PR and PO processes to streamline the end-to-end procurement cycle, which is a huge help.
CONSThe feature I lacked most was automated file uploading. Currently, you have to manually upload files into the system each time. However, I've discussed with the team and they are working on it so very hopeful!
Diana
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2018
Great tool to make multiple payments
I've used Tipalti for the last three months. It's straightforward to manage and has allowed me to pay hundreds of new contractors located in different part of the world allowing them to choose between multiple payments methods for a reasonable fee. I love that contractors can create their own account by filling out their personal, tax and bank information, I can customize the app for them to receive notifications of the status of their payments. The invoice feature is one of the most valuable to me and has allowed me to streamline the process. Customer support is excellent.
CONSThe only problems I have is that fee contractors needed to make several attempts to sign in and register in the platform for the first time; also the system does not prevent them from uploading the same invoice more than once. I would like to have the feature to create contractors massively; customer support helps me with this.
Yehuda
Marketing and Advertising, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed November 2020
Taboola
Approve makes the procurement process super simple. It is extremely easy to implement, has a flexible and accurate approval flow and contains all the exact features a valid process needs without the complexity of other tools in its domain. Above all it is very user friendly, providing its users a great and painless experience.
CONSWe as early adopters encountered the natural teething pains of a brand new system. Still, we found an extremely supportive team at approve ready to cope with any problem or issue. It was definitely worth it.
Orit
Computer Software, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT