--- title: "TravelBank Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of TravelBank. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if TravelBank is a good fit for you!" source_url: "https://www.softwareadvice.com/accounting/travelbank-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Expense Report Software](https://www.softwareadvice.com/accounting/expense-management-comparison/) / [TravelBank](https://www.softwareadvice.com/accounting/travelbank-profile/) / TravelBank Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/accounting/travelbank-profile/) Reviews [Alternatives](https://www.softwareadvice.com/accounting/travelbank-profile/alternatives/) # TravelBank User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 254 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.7/5 - Value for money: 4.7/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 189 reviews (74%) - 4 stars: 56 reviews (22%) - 3 stars: 7 reviews (3%) - 2 stars: 1 reviews (0%) - 1 star: 1 reviews (0%) ### Most mentioned pros - Being able to view the expenses of others where they can provide all of the information we need in order to process our books is great and convenient. - Overall its the best system to use for travel bookings and keeping track of all expanditures and it's help if needed - Its very user friendly and love that we can manage all of our company credit card expenses under one format. ### Most mentioned cons - When I am working as a delegate for my boss & I have an expense that has to be split by several locations, my session times out too quickly & it does not save the work I already did. - It used to take me a full day to do all the expense reports using credit card statements. - I know there was an option to use it to book travel, but we never used it just because that wasn't the intent use when we purchased this program. ## TravelBank customer reviews Showing reviews 1-25 of 254 (page 1). ### Travelbank is awesome - Overall rating: 5/5 - Reviewer: Trena E. - Verified reviewer: Yes - Industry: Animation - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with travel bank was great. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Value for money report generation Billing and payments Learning curve Security Booking User interface #### Cons There was nothing that I didn't like about travel bank. --- ### Useful and Convenient - Overall rating: 5/5 - Reviewer: Paola A. - Verified reviewer: Yes - Industry: Entertainment - Company size: 501-1000 employees - Product usage: Used monthly for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Using TravelBank has worked out for us very well. There's not much to complain. It provided all that we needed. I know there was an option to use it to book travel, but we never used it just because that wasn't the intent use when we purchased this program. So knowing that was an option was good to have in case we did ever need it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how easy it is to use. Its very user friendly and love that we can manage all of our company credit card expenses under one format. Being able to view the expenses of others where they can provide all of the information we need in order to process our books is great and convenient. #### Cons There have been times when downloading an expense report would not download correctly. It would only download the report but not the receipts that were attached to each expense which was important for us to have on file. Other times some expenses that were on our credit card statement would not populate in Travel Bank so we needed to add the expense manually. #### Reasons for switching to TravelBank I am not sure, only that Travel Bank provided a feature our company needed that Concur didn't. --- ### TravelBank - Overall rating: 3/5 - Reviewer: Christian M. - Verified reviewer: Yes - Industry: Airlines/ Aviation - Company size: 2-10 employees - Product usage: Used weekly for free trial - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is easy to use , thé interface is good but the price are very expensive #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Easy to use , good interface and the application is not showing unnecessary Windows #### Cons Price is expensive ,i wish them to reduce it --- ### Ching money - Overall rating: 5/5 - Reviewer: Jazzmen M. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that it’s a bank I can use online and at different ATMS but it’s usual for when I need to send family money. #### Cons I least like that I can’t find it when trying to connect it to different apps to add money on the account --- ### Quick Expense Reports Without the Headache - Overall rating: 5/5 - Reviewer: Kathy R. - Verified reviewer: Yes - Industry: Real Estate - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Travel bank has saved me so much time. It used to take me a full day to do all the expense reports using credit card statements. Definitely saves time & therefore, money. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Expense reports are so much easier than matching receipts to credit card statements. It was very easy to learn. I am able to easily switch between accounts. It is also much easier submitting mileage expenses. #### Cons When I am working as a delegate for my boss & I have an expense that has to be split by several locations, my session times out too quickly & it does not save the work I already did. I have to log out several times to get all the splits done. --- ### Great Expense Report Tool - Overall rating: 5/5 - Reviewer: Ricky C. - Verified reviewer: Yes - Industry: Restaurants - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great, quick and easy to use. Choosing the correct GL code for expenses is quick and easy and AI helps pick the correct one also. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of the app. to help with expense reports. The app helps get the pictures if the receipts in quickly. #### Cons How long it takes to get all transactions out of pending. With all the pending transactions piling up its hard to submit the final expense reports timely. --- ### Love this Product! - Overall rating: 4/5 - Reviewer: Brittanie P. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Easy to use and allow or remove other's access based on employment status. I have completed a training manual for co-workers with multiple screen-shots. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use, everything is in one place, and keeps month-end running smoothly. The chat feature is also very helpful. #### Cons Does not directly tie to NetSuite. I am not sure if it is able to sync to other accounting software. --- ### Travel Bank Review - Overall rating: 4/5 - Reviewer: Scott R. - Verified reviewer: Yes - Industry: Automotive - Company size: 201-500 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Overall its the best system to use for travel bookings and keeping track of all expanditures and it's help if needed #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It is very useful for making travel arrangements and to keep track of all travel expenses for year end reporting #### Cons Sometimes the system can be slow at times when we needed to process things very quicky and in a timely manner --- ### Great simple software with a high level support - Overall rating: 5/5 - Reviewer: Stephen A. - Verified reviewer: Yes - Industry: Retail - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have used other products and travel bank makes it easy for me to track my daily milage and expenses. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use, getting around, contacting support is all very seamless. Submitting your reports are very stream line. #### Cons The page does not save you history of travel address. When you place the same address over and over it does not save. --- ### Good app for work travel, not perfect but gets the job done - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 10000+ employees - Product usage: Used monthly for less than 6 months - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall my experience with TravelBank has been good. It does what it’s supposed to do and makes work travel and expenses easier to manage. It’s not perfect and takes a little time to get used to, but once you do it works fine. I’d say it’s a solid app for company travel and expense tracking. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros What I liked most is that everything is in one place. I can book flights and hotels and also submit expenses without switching apps. The receipt upload is pretty easy and it saves time, espically for work travel. It also connects well with the company card so most transactions show up automatically which is nice. #### Cons The app can feel a little slow sometimes and not always very intuitive. A few things take extra clicks to find and it’s not super clear at first. Also the mobile app could be smoother, I had to refresh it a couple times for things to show up. --- ### Effortlessly navigating travel - Overall rating: 5/5 - Reviewer: Kinjal V. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used monthly for free trial - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I can definitely say that this is the software that you need if you are a travel buddy. If companies wants to manage travel management for their client and employees, this is the best suit. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Simplify the travel management. Good customer support and navigation system. Suitable for small to mid side businesses. #### Cons Could be more customer centric and flexible. Business needs to be done more efficiently. --- ### Manage all travel and expenses in one place - Overall rating: 5/5 - Reviewer: Stephen B. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. TravelBank option to group travel and expense management is great #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros TravelBank consolidates all our travel expenses in one place #### Cons Only 1 % back on travel expenses could be better --- ### ASU Prep Academy - Overall rating: 5/5 - Reviewer: Greg F. - Verified reviewer: Yes - Industry: E-Learning - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall experience has been good, minus not being able to customize the expense report workflow. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use, convenient, great customer service. #### Cons Not being able to adjust the expense report approval workflow to fit our specific organizational needs. --- ### Wonderful Experiences - Overall rating: 5/5 - Reviewer: Pamela B. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Mileage being computed for me. The ability to take a picture of my receipt using my phone, and being to look back at my expenses as I track for my budget. #### Cons My only bad experience is not a TravelBank issue, it is a people problem -- not approving expenses in a timely manner. --- ### Travel Bank 2023 Review - Overall rating: 5/5 - Reviewer: David S. - Verified reviewer: Yes - Industry: Insurance - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. No issues since I began using it- great to have as our expense system #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros So easy to navigate that my expenses are entered and paid quickly and accurately. Optics are great and natural to use during the day so nothing is missed. #### Cons No Cons I can think of at this time. Any con I can think of is user error --- ### Get Your Money Fast! - Overall rating: 5/5 - Reviewer: Sherry K. - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used weekly for less than 2 years - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Since my university started using TravelBank, it is much easier and quicker to get reimbursed for expenses. I fill in a few pre-set fields, upload a pdf, jpg, png receipt and hit submit. As soon as it is approved, my money is on its way. So much better than submitting paper forms. #### Cons I've had no trouble with using TravelBank. --- ### Travel Made Easier at Clearlink - Overall rating: 5/5 - Reviewer: Kandi P. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 1001-5000 employees - Product usage: Used weekly for less than 6 months - Reviewed: April 2019 - Review source details: This review was submitted organically. No incentive was offered As a large company, with locations in different states, and managers traveling to meet with clients, Clearlink was looking for a way to reduce travel spend, but overall have a seamless and streamlined user experience for booking travel. After demoing multiple platforms, Clearlink found TravelBank to be the ideal fit for our growing organization. Not only did TravelBank work heavily with us to refine our existing travel policy, their team is readily available for any questions that arise. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The TravelBank platform is extremely user friendly and intuitive. Their goal is to have you book a flight from start to finish in under a few minutes, and the process is simple and streamlined to take the headache out of booking travel. Aesthetically, the software is clean, well organized and visually pleasing. Adding users is simple with mass uploads, and deactivating employees is just as easy. #### Cons While not necessarily a con, TravelBank is continuing to develop new enhancements to their system, which means continued changes for our employees. That said, they’re positive changes! There are many items on the roadmap for this year, like rental cars, and as a company that has a high annual travel spend, we can already see we will rely heavily on the upcoming features. As a newer travel platform in an industry that hasn’t seen much change or innovation to travel, we’re excited to see the enhancements that are being made by TravelBank. As we continue to grow in headcount, the reporting capabilities could be increased to support our needs and provide deeper visibility into employee travel. Being able to integrate with an HRIS to remove the manual process of adding/deactivating users would be a nice addition. --- ### Review of the APP - Overall rating: 4/5 - Reviewer: Jason L. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 201-500 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like most of it. Overall it is a very good app. #### Cons Sometimes I know the name of a hotel and I search for it exactly and it still doesn't find what I am looking for and I have to go through a ton of search results. For instance I will say Holiday Inn on Kennedy Dr. Chicago or whatever and it won't find it. Also receipt photo uploads also take two attempts usually. --- ### Travel Help - Overall rating: 5/5 - Reviewer: John R. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very Easy to use and contact TravelBank. #### Cons The inability to make changes by myself. --- ### Travel Bank - Overall rating: 5/5 - Reviewer: Dennis P. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: January 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use from receipt upload to generating an expense report #### Cons Trying to find the correct category for expenses --- ### Great service and easy to use - Overall rating: 5/5 - Reviewer: Janice K. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 5001-10000 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very easy and a one stop shop. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros it is very user friendly and easy to use #### Cons nothing yet. every thing that I have encountered has been beneficial and easy to use. --- ### Great, easy to use software - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: January 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros easy to use - really like it. It did not require extensive training - very intuitive #### Cons honestly haven't really experienced any issues --- ### Time saving - Overall rating: 5/5 - Reviewer: luis a. - Verified reviewer: Yes - Industry: Airlines/ Aviation - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It helps with organization and time saving. It can be complicated at first, it gets easier as you use it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It helps with organization and time saving. #### Cons It can be complicated at first, it gets easier as you use it. --- ### Easy, convenient, and efficient process each time using TravelBank. - Overall rating: 5/5 - Reviewer: Amy W. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 10000+ employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Amazing #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I am able to go back and review details after closing. The process of approving is quick, easy, and efficient. I do not ever have any issues with TravelBank. #### Cons I have not experienced any issues to provide feedback #### Reasons for switching to TravelBank I was not in the decision-making process so I am unsure. --- ### Makes Work Travel a Breeze - Overall rating: 4/5 - Reviewer: Julianne S. - Verified reviewer: Yes - Industry: Broadcast Media - Company size: 11-50 employees - Product usage: Used monthly for less than 12 months - Reviewed: January 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, TravelBank has been a great solution for workers who are on the go and not the best with keeping track of paper receipts and reimbursement requests #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros I'm a mess when I travel so having a tool like this really helps keep track of receipts and expenses while allowing me to book travel and submit reimbursement requests, all in one place #### Cons The reimbursement features sometimes fail and I'll have to follow up with our [SENSITIVE CONTENT] to complete the desired transaction ## More reviews [Next reviews](https://www.softwareadvice.com/accounting/travelbank-profile/reviews/?page=2) --- TravelBank Reviews, Pros and Cons - 2026 Software Advice