All TrustBooks Reviews
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Pamela
Accounting, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
WOW!
No problems whatsoever and I highly recommend this software
PROSAs an independent accounting firm, I handle the Trust accounts for two law firms. Prior to finding Trustbooks I was using a substantially more expensive package that had fewer features and wasn't nearly as user friendly. Navigating within the program is very easy and the support I got in the initial set-up was amazing. I emailed for help and got a phone call within 15 minutes on a Saturday!!! My attorney clients are very pleased with the reports generated and the 3-way reconciliation insures we stay in NC Bar compliance.
CONSEverything is terrific. No problems whatsoever.
Reasons for switching to TrustBooks
Price, quality of the software and the terrific support.
Maggie
Legal Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed November 2020
I really like this product
TrustBooks has saved us HOURS of staff time every month. Our books are up to date at all times. It also nearly eliminates the chance of overdrawing your trust account.
PROSWe previously used Excel Spreadsheets to keep our trust account. We had to manually type out our checks, then add them to the Excel sheet at the end of the month. With TrustBooks we print our checks right from the system, which means our books are always up to date. As long as you print your checks from Trust Books, there is NO WAY you can overdraft your trust account. TrustBooks saves us a tremendous amount of time and money. It is really the best subscription we have.
CONSThere are some changes I would like to see to the program. 1. The ability to change the layout of your checks. (we wanted TrustBooks to print "VOID AFTER 90 DAYS" on our checks and we can't. Also, we prefer the check in the middle style, and you can only use the check on the top style. Plus if you get checks from a place like WalMart, the alignment is a little wanky and you can't manually change it. 2. I wish maneuvering in the system was a little easier. If I look at an account ledger and open an item in that ledger, when I close the item, it does not take me right back to the ledger. Finally, I wish I could do batch entries, so perhaps 10 checks without having to switch screens between checks. Over all though, these items are NOT deal breakers, only ways that they could improve their product.
Reasons for switching to TrustBooks
To save time and money, and so our books would be up to date all the time.
Mike
Legal Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2020
A Fresh Start in Trust Account Recordkeeping
This program has assisted me in keeping trust account records in compliance with State Bar Rules.
PROSThe program is easy to use and create reports..
CONSGeneral Ledger report difficult to upload for copying.
Reasons for switching to TrustBooks
Program was not capable of 3 way reconciliation.
Annette
Legal Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
TrustBooks is a time saver.
Reconciliations are a breeze and has cut my time down significantly. I really like the way it is set up to make sure you are in compliance with the N.C. State Bar Rules on trust accounting.
PROSWe switched from QuickBooks to TrustBooks and the transition was simple and easy.
CONSI wish there was a way to print a report for active and inactive ledgers in one report.
Reason for choosing TrustBooks
n/a
Reasons for switching to TrustBooks
To make reconciliations comply with N.C. State Bar Rules on trust accounting.
Lora
Law Practice, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Trustbooks is a great choice for trust account management
My experience with Trustbooks has been positive. Technical support was very helpful in setting up my account and establishing the connection to Clio. Trustbooks is open to suggestions for improvement and works to ensure you are satisfied with the product.
PROSTrustbooks integrates with Clio and has the ability to generate monthly and quarterly reports necessary for trust account compliance.
CONSTrustbooks could expand the selection of check printing templates, and occasionally there is a lag when syncing with Clio.
Reason for choosing TrustBooks
Trustbooks is optimized for trust account management and easy to learn.
Catha
Legal Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Trust Accounting Made Easy
My overall experience has been very positive.
PROSAs an attorney, I am required to perform three-way reconciliations for my client accounts every month. Trustbooks has greatly decreased the time I spend on doing this task. I also like that it integrates well with Clio.
CONSNothing. Trustbooks works well. I have no complaints.
Reasons for switching to TrustBooks
Quickbooks is not well suited for the legal industry or trust accounting generally.
Randall
Legal Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Highly recommended
A must for trust accounting.
PROSFull featured and constantly improving.
CONSIntegrations can be a bit quirky and UI inefficient at times.
Reason for choosing TrustBooks
Specific to trust accounting. Like that it was based in our home state (NC).
Quintina
Law Practice, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
TrustBooks
Product is very easy to use. As a solo practitioner this software makes my life so much easier. The reconciliation process is done in a matter of minutes. The amount of time I’ve saved is priceless.
CONSNo changes to features at this time Na
Reason for choosing TrustBooks
Costs and recommended by state bar
Reasons for switching to TrustBooks
Needed software that was more user friendly and less expensive
Devin
Legal Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Trustbooks is FABULOUS
Wonderful. Ease of use, check printing, reconciling, etc.
PROSVery easy to use. Only the necessary components and no unnecessary extras. Syncs with our client database well.
CONSOnly down side is it takes at least 24 hours for transactions to sync from Clio
Reason for choosing TrustBooks
Easy and straightforward
Reasons for switching to TrustBooks
New case management system did not sync well with quickbooks
Anna
Law Practice, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2020
A better option for a small firm
That I can write checks from where ever I am-either working remotely, or at the office. Deposits are easy to make, adjustments or corrections relatively easy to make. Reconciliation is compliant the NC Bar Association. Both the attorney and I can be in the software at the same time. It's pretty user friendly.
CONSI cannot edit more than one check in on matter. I have to go back to that matter and change. When I write checks for a future date, the check numbers don't automatically go forward and can really mess things up if you aren't careful. It's just annoying.
Reasons for switching to TrustBooks
We now need to have a 3-way reconciliation in NC for personal injury. We can reconcile anywhere.
Susan
Law Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Trustbooks Takes The Worry Out of Trust Accounting
I feel confident with Trustbooks. Trust accounting is of the utmost important in the practice of law. The ability of this product to oversee each entry as you input it is invaluable in the accuracy of our Trust accounting.
PROSThe entire Trustbooks system is so user friendly, that it is a pleasure to use every day. This application makes it virtually impossible to make an error in your trust accounting. We couldn't be more pleased with Trustbooks!
CONSWe couldn't be more pleased with Trustbooks!
Reasons for switching to TrustBooks
In my opinion, Quickbooks really is not user friendly for Trust accounting.
Diana
Law Practice, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
TrustBooks
Best Trust Accounting Software!!! Makes keeping track of funds and reconciling super easy.
CONSThere is no general checking account option. I want to use this program instead of QuickBooks.
Robert
Law Practice, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
An Efficient, Cost Effective Solution to Trust Accounting
Our office is very pleased. Trust accounting using this program is one less thing to worry about, allowing us to focus on our practice rather than the administrative tasks.
PROSTrustBooks has really streamlined our accounting process. What used to take hours a month now takes minutes. Reconciliations are now something to look forward to as it comes out perfect every time.
CONSThe only lacking feature was how to handle bounced deposit checks. We obviously did not want to delete the entry, but it has to be accounted for when a check we deposit fails to clear. The workaround was to create a fictitious payee called "bounced check".
Brett
Law Practice, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Trustbooks
Trustbooks is simple to use and effective at helping manage the Trust account at our firm. It has simplified the trust accounting process and it is hard to imagine maintaining the trust account without Trustbooks.
CONSTrustbooks was easy to integrate and easy to set up the old accounts.
Reasons for switching to TrustBooks
Ease of use
Jeremy
Law Practice, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2020
Must have for easy trust account compliance/ reconcilliations!
Tom and his team are always responsive if I have a question or make a mistake and need help.
PROSPrior to finding Trustbooks, I was spending 4-6 hours per month to perform my required monthly trust account reconciliations. With trustbooks, I now spend 4-6 minutes per month!
CONSI would love to see a regular accounting module added. The creators of Trustbooks understand what a lawyer needs from accounting and builds their tools to serve that need specifically.
Reason for choosing TrustBooks
Trustbooks is user -friendly, easy to use and helps me catch any mistakes I make. It is my favorite software after 6 years of running my own practice!
Fausto
Law Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Worth every penny
This software has enough functionality to allow us to remain compliant with the Florida Bar ethics rules surrounding trust accounting.
CONSIt does not integrate with Practice Panther, but I understand that may be coming shortly.
Zachary
Legal Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Excellent Product
Makes reconciling the trust account monthly and quarterly a breeze.
PROSEasy to use. Specifically designed for North Carolina's requirements.
CONSNothing at all is to dislike about this product.
Duane
Law Practice, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Best purchase we have made
Perfect!
PROSEase of use and TrustBooks assistance in transferring all of our trust accounts to the system for a seamless change from traditional Quick Books. Real time saver and very easy to use.
CONSNothing it has been all we could ask for and more
Reasons for switching to TrustBooks
ease of use and additional features
Thomas
Law Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Fantastic software!
Trust books is extremely easy to use. Well organized, comprehensive for our needs.
CONSThe search feature is clunky. Not often used.
Lindsay
Legal Services, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2020
Great Product!
This software is extremely user-friendly, and has been able to meet and/or exceed every need of our firm.
CONSThere are a few minor tweaks that I would like to see, mainly just with the defaults that are in place. For example, we have multiple trust accounts, and when I go to view the various matters that we have within all of those accounts, it automatically defaults to an account that is not used as regularly as some of the other ones.
Kenneth
Law Practice, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
TrustBooks is a great help
Very good, well worth the money.
PROSReduces significantly the chance of error and automates much of the administrative requirements, while simple to use.
CONSReally not much to dislike. While correcting a user error can be difficult, their customer support can really help.
Reason for choosing TrustBooks
Tried it, liked it, as it is customized to NC lawyers, so no reason to look further.
Jill
Law Practice, 1 employee
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
TrustBooks for Family Lawyers
I use Trustbooks to manage all trust accounting and I love the ease and simplicity of working with them, then they report to the State Bar on my behalf. Customer support is responsive and helpful.
PROSThis software is easy to use and integrates smoothly with my billing software.
CONSAt first the software was not intuitive to me, but I've gotten the hang of using the software and now it works seamlessly. Customer support is very responsive and helpful, so that it's easy to get help anytime I have a question.
Reason for choosing TrustBooks
The Customer Support team was responsive and helpful. I have direct contact with their employees to answer all of my questions and they handle the reporting to the State Bar on my behalf.
Stephen
Verified reviewer
Law Practice
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2018
Great Trust Accounting Platform with Room to Grow
Trustbooks provides basic attorney trust account record keeping. There is room to grow, but the primary benefit is basic record keeping.
PROSTrustbooks is basically the only real game in town when it comes to attorney trust account record keeping. It integrates with Clio and LawPay, which makes things easier. It performs all the basic functions necessary to maintain accurate attorney trust account records.
CONSTrustbooks has room to grow. For starters, there is no abilities to upload bank account statements for e-storage upon reconciliation. There is no way to upload for e-storage scans of checks as required in some states. Reporting could be improved and expanded upon.
Julie
Law Practice, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2020
Trustbooks review
Very positive.
PROSIt's user friendly and helps us to be compliant with Trust account rules and regulations. Quick and friendly response for support.
CONSWould like to see a feature where I can see in the transaction listing if the transaction has cleared the bank after reconciliation.
DANIEL JOSE
Verified reviewer
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
This software is perfect with the trust accounting application, it provides confidence. Excellent
this program is very easy to use, it is manageable by the user, it is very accessible and successful in its dedication to the escrow accounts
PROSAllows you to see the balance of the trust accounting of your clients in real time. Verified through a conciliation. to then give a report that provides reliability.
CONSThis system should expand its tools and make an innovation in the design and its program. I recommend to part of the trust accounting, make old calculations or social benefits.