Is UNIT4 ERP right for your business?

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  • Accounting
  • Best For Most Business Sizes
  • Supports Multiple Platforms

what reviewers say

  • Great value for money
  • Good ease of use
  • Good functionality

What is UNIT4 ERP?

Successful nonprofit management depends on the ability to quickly adapt to change, both internally and externally. UNIT4 offers nonprofit organizations and NGOs a complete, fully integrated Enterprise Resource Planning (ERP) solution. UNIT4 was designed to support frequent, continual change, allowing organizations to evolve to meet new requirements or internal reorganizations quickly and easily, without losing core system stability or data reliability and with minimal cost. UNIT4 ERP can be installed either on-premise or hosted and accessed via the Internet. It's best suited for enterprise-level nonprofits with an annual operating budget of at least $50M and can support a variety of nonprofits: churches, hospitals, philanthropic foundations and more. UNIT4 ERP's po... read more

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User Review Highlights

3.83

12 Reviews

5
6
4
2
3
2
2
0
1
2
3.5

Ease-of-use

out of 5
4

Customer Support

out of 5
4.5

Value for money

out of 5
3.5

Functionality

out of 5
  • icon"Very configurable solution which can easily match most business processes and requirements. Easy and intuitive to use for many end users."
  • icon"It has improved our overall accountability with accurate budgeting, simply by enabling staff to access the information they need when they need it."
  • icon"Reporting is easy and straight forward. Cloud upgrades are much easier and cheaper than on premise solutions compared to many other ERP software solutions."
  • icon"This program is kind of confusing. I'm not sure if its the way we have it set up or what."
  • icon"Requisitions for PO numbers that you've made previously."
  • icon"Project: Direct relation-connection not retrievable since parent field dim_4 is not filled in. Value for field dim_2 is fixed."

Read user reviews

Which features does UNIT4 ERP offer?

Core features:

Ad hoc ReportingAPIApproval Process ControlDistribution ManagementEnterprise Asset ManagementFinancial ManagementHR ManagementInventory ManagementOrder ManagementPayroll ManagementShow more features +

People who reviewed this software give it a 3.5 star rating for functionality.

How easy is UNIT4 ERP to use and deploy?

UNIT4 ERP supports multiple deployment options, including: Cloud, SaaS, Web-based, Windows, Linux.

People who reviewed this software give it a 3.5 star rating for ease-of-use.

What do verified users say about UNIT4 ERP

3.83/5 out of 12 Reviews

Showing 1 - 5 of 12 reviews

User Profile

Raman

Verified reviewer

Company size: 201-500 employees

Industry: Government Administration

Time used: More than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

July 2018

Very flexible and includes a wide range of modules for many business needs

Pros

Business World is very customizable. More times than not, you can tailor the software to meet your business process, rather than changing your processes to match the software. Business World has a wide array of modules including core financials, payroll, hr and more. Since first purchasing Business World in 2005, the product has been able to grow with us and we have purchased many additional modules to fit our needs.

Cons

Because the software is so customizable, we run into issues when performing upgrades as we're not always running things in "default" mode.

Response from Unit4

Thank you very much for your review! We greatly appreciate it. We look forward to continuing to work with you.

Replied July 2018

Renato

Industry: Non-Profit Organization Management

Time used: Less than 2 years

5

Ease-of-use

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

July 2015

UNIT4 Agresso Delivers Flexible Power

Pros

We needed a mid-market full ERP product with a strong payroll module. We process our own payroll internally. We are one of the largest professional services staffing companies in the United States. Agresso is a truly modern ERP package, because it's based upon modern object-oriented code, not based upon COBOL, like most other mid-market offerings. Agresso can be hosted in the cloud or run on premise, but most important, Agresso can be extended and customized unlike purely cloud based solutions, which do not offer customization features, since all customers run on the same cloud version (that makes upgrades easy, but you cannot handle complex situations with one-size-fits all solutions). With Agresso, you can add user-defined objects, not merely user-defined fields using the Agresso Flexi-Field Groups feature. This is the most elegant ERP design in the world today.

Cons

The only downside with Agresso is that it is just starting to catch on in the United States, so even though it is the number 1 mid-market ERP in the U.K. and other parts of Europe, there are not yet that many consultants working with it here. That's unfortunate, since it's such a great software for large people centered organizations, like not-for-profit, professional services, education, etc. I believe that Agresso will continue to rapidly expand its customer base in the United States over the next decade.

Rachel

Company size: 1,001-5,000 employees

Industry: Education Management

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
1

Ease-of-use

out of 5
1

Functionality

out of 5

November 2019

Using Agresso is painful!

Pros

Absolutely nothing, using Agresso is a complete nightmare and wastes my time whenever I have to use it.

Cons

Glitches, grinds to a halt and gives error messages when using via Chrome - colleagues tell me it's slightly better with IE. The welcome screen retains an old password instead of updating it so you always have to put the new password in once you've changed it. Completely counter-intuitive; one small but representative example is that you have to hit the "search" button instead of the return key to search. Weird, meaningless terminology in error messages; eg Costc: Direct relation-connection not retrievable since parent field dim_2 is not filled in! Value for field dim_1 is fixed. Project: Direct relation-connection not retrievable since parent field dim_4 is not filled in! Value for field dim_2 is fixed Impossible to find eg. requisitions for PO numbers that you've made previously. Impossible to find a way to get a list of outstanding requisitions or PO numbers.

Response from Unit4

Dear Rachel, I'm sorry to hear that you have been having a hard time using Business World in your role. Aston has been a valued customer of Unit4's for a long time, so we are excited that your organisation is currently upgrading from a very old version to our latest cloud generation very soon! We are confident that you will see significant improvements that will improve your experience in short order. Please don't hesitate to reach out to your account manager with any further issues as we want to ensure that you are getting the most out of Business World for your role.

Replied November 2019

Rich

Company size: 11-50 employees

Industry: Non-Profit Organization Management

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

March 2019

Flexible, User-friendly, well-designed accounting software

Automated large journal entry processes, automated investment allocation procedures, gave web-based access to end users minimizing calls and questions, improved state and federal reporting using attributes assigned at payables level. Would recommend highly to a mid-size or larger organization.

Pros

Powerful inquiry options both instant and report-based; flexible setup able to capture multiple unique attributes needed for our reporting; importing and exporting to/from excel very straightforward.

Cons

Could be more flexible from a display standpoint (changing display size/colors). Only a few other clients in the University Foundation field so few peers to network with.

Response from Unit4

Thank you for your review, Rich! Customer experience is very important to us, so we're happy to hear that you are pleased with Unit4 Business World. We're always working toward improved flexibility in our solutions, and would of course be happy to welcome more of your peers to the Unit4 family.

Replied March 2019

Craig

Company size: 201-500 employees

Industry: Government Administration

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2018

A Happy Unit4 Business World Customer

With reliable access to all of our data, we have been able to harmonize projects, departments and service delivery.

Pros

We chose Business World because it enables us to modify the system quickly and easily as needed to meet our changing needs. It has improved our overall accountability with accurate budgeting, simply by enabling staff to access the information they need when they need it. It also gives us the flexibility we need to meet our unique needs.

Cons

For new hires, Business World comes with a learning curve but the Unit4 support team is always there to help us.

Showing 1 - 5 of 12 reviews
UNIT4 ERP

UNIT4 ERP

3.83/5 out of 12 reviews
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