VatPay

RATING:

3.7

(3)
Overview

About VatPay

VatPay is a payment gateway with a lot of online Billing features to help you automate your recurring billing processes. VatPay also comes with addition team collaboration, project management and time tracking features. Even though you can generate powerful accounting statements like Balance sheets, Profit & Loss, A/R Aging and many more (14 different types to reports), VatPay is more of a Payment Gateway, Online Billing and Invoicing.

VatPay Pricing

LITE Plan starts at $10/month. We also offer low credit card and eCheck processing rates for high volume customers.

Starting price: 

$10.00 per month

Free trial: 

Available

Free version: 

Not Available

Business Dashboard
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VatPay Reviews

Overall Rating

3.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

3.5

Customer Support

3.5

Value for money

3.5

Functionality

3.5

Most Helpful Reviews for VatPay

3 Reviews

Taiye

Security and Investigations, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Excellent all-in-one software for small and medium-sized business project management

This is a perfect solution for small and mid-sized enterprises looking for end-to-end project billing software that enhance collaboration. Most project management and time tracking software will have A/R. We sampled a lot of applications and VatPay is the only software we found that allows you to pay your independent contractors while collaborating with them on projects.

PROS

VatPay not only has very effective tools for team collaboration like projects and time tracking, but also has great reporting tools as well. The platform also has built-in billing and invoicing tools. This is the first end-to-end platform for managing your projects, converting billable hours into invoices and paying your independent contractors all in one spot. The application is highly intuitive and very user friendly and I strongly recommend it to all SMEs.

CONS

The project billing part of the application is good. It would be nice to have a scheduling system to book appointments with clients and capture them as part of the project artifacts.

Reasons for switching to VatPay

ExpensAble was too expensive and not fit for purpose.

Rudy

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Best Payment gateway & invoice solution for small businesses & freelancer

I was already happy to grab this software in the first place. But during the meeting with [SENSITIVE CONTENT], all the case scenarios I submit to him, he showed me how to solve these: for example how to make a business proposal using "estimate" feature, or how to copy/paste the link of an invoice into the browser so the client can process a purchase using credit card or Stripe or PayPal & much more... There's even new features like project management that we didn't even have enough time to talk about, but I will play around to discover it. And if I'm stuck [SENSITIVE CONTENT] told me to reach out to him for help or feed back. To wrap this up: go grab your Vatpay subscription, this software tool is intuitive; simple of use; nice UI & UX; very versatile & complete as a Swiss knife, you won't regret it ! From an Happy customer. I can't publish screenshot from some interesting features but go to see yourself on their website: https://www.vatpay.com

PROS

I just had a zoom meeting with [SENSITIVE CONTENT] &, oh boy, it was scheduled for a 30 minutes meeting but it last 1 hour: he took his time to show me all the features I didn't knew about.

CONS

There's no negative comment to say about this because, they ask for feedback, in order to correct potential issues, and their adding new features according to what customer tell them

Vendor Response

Thanks Rudy for the review. We appreciate you spreading the word about VatPay.

Replied November 2021

Danny

Accounting, 2-10 employees

Used daily for less than 6 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed July 2022

Not so good...

It was glitchy, it didn't function correctly, it would undo transactions or settings I put into place, I couldn't connect the app to their own payment processor (WePay by Chase) and they had a difficult time doing so as well. When I finally decided to go a different direction out of frustration with trying to get their program to work, I requested a refund. Guess what, they have a 30 day refund policy and I was a couple of days too late requesting the refund, never mind the fact that I spent 30+ days of my time trying to get their crappy software to function as advertised, that's irrelevant, they won't give me a penny back.

PROS

It seemed like it was was going to be a comprehensive solution...it was just window dressing.

CONS

1) didn't function correctly 2) undid my settings 3) the system overwrote random categories every time I tried to edit one 4) glitchy 5) had difficult time connecting the payment processor that they recommended 6) after wasting 30+ days of my time trying to get it to work they wouldn't give me a refund.

Reasons for switching to VatPay

I was looking for a solution that worked better than my previous solution, as it turns out, VatPay didn't work at all.

Vendor Response

We will like to start by thanking you for your review. But we think your assessment of our Software is based on anger after we refused to issue a refund outside of our refund policy window. You were kindly informed that you've passed the refund window of 30 days money back guarantee and we were willing to work with you and give you a discount. But since you were only interested in the cash, you decided to channel your frustration online by tarnishing our online reputation. Unfortunately, you were out of the refund policy period and that's why we didn't issue a refund. Our Support team contacted you on several occasions to find out what's wrong with the software but you didn't acknowledge any problem with the application at the time. All you wanted was your money. GetApp has to take action and take down this review because non of the the things you said is true. Your review is based out of frustration of not getting your money back after our refund window.

Replied August 2022