--- title: "Volopay Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Volopay. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Volopay is a good fit for you!" source_url: "https://www.softwareadvice.com/accounting/volopay-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Spend Management Software](https://www.softwareadvice.com/scm/spend-management-comparison/) / [Volopay](https://www.softwareadvice.com/travel-management/volopay-profile/) / Volopay Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/travel-management/volopay-profile/) Reviews [Alternatives](https://www.softwareadvice.com/travel-management/volopay-profile/alternatives/) # Volopay User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 33 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.5/5 - Value for money: 4.6/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 20 reviews (61%) - 4 stars: 11 reviews (33%) - 3 stars: 2 reviews (6%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - I like that it's easy to use for beginners or people who are not necessarily technologically inclined. - Great customer service and it meets our immediate needs/ ### Most mentioned cons - the new interface is very confusing ## Volopay customer reviews Showing reviews 1-25 of 33 (page 1). ### Good spend management software - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered Strong #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Product easy to set up and use. Good support. #### Cons Virtual cards not accepted at all Australian stores. --- ### Volopay is great to use in Expense Management and booking for Accountants - Overall rating: 5/5 - Reviewer: Genesis james l. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered It was great and customer service is very proactive #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use of the platform for Accountants #### Cons Co-pilot accessing the custom fields took some time #### Reasons for switching to Volopay KlearCard ceased operation and is very hard to navigate --- ### Great user interface - Overall rating: 3/5 - Reviewer: Anneliese N. - Verified reviewer: Yes - Industry: Airlines/ Aviation - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered card issuance process is seamless #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Limit increase is often a nightmare with card issued by bank but the limit increase request within the tool is smooth and well controlled. #### Cons Reporting is not comprehensive where the billing statement is not fully supported by an integrated report. --- ### Vrb Cabs - Fuel Expense Management - Overall rating: 5/5 - Reviewer: Vikram B. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered Very Good . #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Solution for Employee Transportations Companies for Manage Fuel Expense , keeping Track record , Earlier we are sending money to driver partner daily by phone and google pay , and daily user limit is 20 user per day , Our fleet size is 100+ so always needs to send money form 5 different account , Its quite difficult to manage track record and its taking time for manage . #### Cons User Experience , Easy to use , user friendly , Also view and accessible menu is easier to manage . #### Reasons for choosing Volopay Costing is less , Possible to get credit line , No annual card cost only one time cost , Tech system is too fast and less errors . #### Reasons for switching to Volopay The Service level and card decline issues is more . also high cost. --- ### One of the best business card and expense management platform out there! - Overall rating: 5/5 - Reviewer: Ali K. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 501-1000 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered Volopay has made it easy to use our business cards, all the while giving access to spend reports and receipts management. Given out global ambitions in our industry, the Volo card have critical to our finance, procurement and even engineering teams. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Really love the intuitive app, both we and mobile. Can't live without the comments to add additional context to the receipts. #### Cons Don't consider there to be any cons, the platform does its job as advertised and delivers beyond what it commits to. --- ### Way to go! - Overall rating: 5/5 - Reviewer: Trissa Alexandra L. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered Great to manage expenses #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's very smooth and convenient for online transactions. Good customer service too #### Cons Nothing that I can think of for now. I'm happy --- ### Good product! - Overall rating: 4/5 - Reviewer: Pankaj S. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered Overall, happy to be on the platform! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like the utility of the product in different scenarios. It allows budgeting, accounting and ensures the spending is in check with the help of reports. Customer support is also helpful and responsive #### Cons Nothing as such, however when you check the spends listed via the expense tab on the card. It refreshes every time you reach to the bottom of the page and then new items are added to the list. Hope that is something we can improve. --- ### Easy to use spend management system - Overall rating: 4/5 - Reviewer: Khalid A. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: November 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy implementation, great customer service, very well integrated to Xero. Cashback on foreign currency spend means the system pays for itself and more. #### Cons Can be improved with Apple Pay/Google Pay to allow for easier use of cards. Multi-step and dual approvals for Bill Pay would allow for all Volopay spend to be in line with company policy. --- ### Volopay - Corporate Card - Overall rating: 5/5 - Reviewer: Jeremy K. - Verified reviewer: Yes - Industry: Import and Export - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Easy reconciliation of monthly spend across the organization. Uploading proof of purchases / receipts is made much simpler by using the App. #### Cons Some initial issues with the App not being able to take and upload pictures. Some remittance delays along the way but resolved at the end. #### Reasons for switching to Volopay We wanted to localize our service provider in Singapore where our main operations is. --- ### Non-biased Volopay Review - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Consumer Electronics - Company size: 11-50 employees - Product usage: Used monthly for less than 6 months - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered overall good, i would recommend it to the next startup if they need an option. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like that it's easy to use for beginners or people who are not necessarily technologically inclined. #### Cons I'm not from finance, I use it to reimburse expenses etc mostly. Sometimes there are too many options it gets overwhelming. --- ### Good stuff - Overall rating: 5/5 - Reviewer: Gurusharran G. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered They have been amazing and we love them!! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Great customer service and it meets our immediate needs/ #### Cons Slightly complicated at the start but it gets better with time. --- ### Secured Cost Management Through Volopay - Overall rating: 4/5 - Reviewer: John Epok P. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 501-1000 employees - Product usage: Used weekly for less than 2 years - Reviewed: June 2024 - Review source details: This review was submitted organically. No incentive was offered Overall experience with Volopay is okay based on our use cases and requirement. It’s a helpful tool but I believe there are things that needs to be improved. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Functionality: 4/5 #### Pros - secured SSO, generally logins OTP are needed inorder to proceed - expenses incurred on company card are automatically recorded - provides a holistic view of cost incurred which is later on helpful for decision-making and budget reviews #### Cons - there are fields that needs to be manually filled out i.e. receipt upload, GL code etc - the new interface is very confusing --- ### Maange expense effortlessly - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Apart from amazing product, the support team is amazing. Always ready to help and listens to feature requests #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer support is amazing , budget allocation can be automated but can also be manually controlled #### Cons Learning curve a little long especially for junior employees. There can be difference between view of admin and normal users #### Reasons for choosing Volopay Customer support --- ### Product needs to be improved, but has a good customer support, that problems are taken care of. - Overall rating: 4/5 - Reviewer: Johann P. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I happy that the service exists, as it is in better than either an expensive ERP to a simple excel passed controlling with a bank account. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Instant payment possibility helps a lot when as a startup you want a simple and flexible process to keep your subscriptions paid - either by Credit Card or by a relatively quick payment function. #### Cons As an Accountant I would need more reporting possibilities, but have to create the reports manually by myself with excel. --- ### Volopay, The easy way - Overall rating: 4/5 - Reviewer: KamilFahmi S. - Verified reviewer: Yes - Industry: Wholesale - Company size: 2-10 employees - Product usage: Used weekly for free trial - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered The begining to implememtation process was very clear and concise. The onboarding persneel that help my company was knowledgeable on the product. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like the multi-currency and the account integration feature #### Cons the price could be more attractive especially for a start up like mine #### Reasons for choosing Volopay Because of the good onboarding process and support #### Reasons for switching to Volopay Volopay provides more features --- ### Sweet and Simple - Overall rating: 4/5 - Reviewer: Asim D. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered Sweet and Simple and yet effective and efficient that does all the basics and advanced features. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The overall ease of experience while working on it. The effective ways and features that allows to have a very good control and ease to manage the spending. #### Cons Not much - but we would like to have its official presence in more countries to have more global companies registered to it. #### Reasons for choosing Volopay Based on personal preference #### Reasons for switching to Volopay Less costly, better features, great interface and above all very good control over stuff. --- ### A growing payment app that is business friendly and growing fastly - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros We are the early adopter of Volopay, and I can see the aggressive improvement for them to expand and enhance. We like the part about cash rebate on the expense we pay by their volopay virtual card. #### Cons At the very early stage, some of the report or view can be confusing, like how much amount we have spent so far, versus how much money we remains. They can set up the card by budget, which is good in sense but difficult and confusing in visibility. Soon they allow to deactivate the budget, perhaps to allow easier use if we do not want to be restricted or hindered by the budget limitation. --- ### excellent platform for forex payments - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used monthly for less than 12 months - Reviewed: December 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We've had a good experience with Volopay and would definitely recommend it to other businesses like ours which have a volume of forex payments on cards and regular bills. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The volopay platform is easy to use, offers competitive exchange rates and low charges so this is our preferred forex payment platform. #### Cons Some functionality could be improved that allows users more edit options without having to reach out to the customer support team. #### Reasons for switching to Volopay Better rates and lower charges along with a platform that was easy to use so change management was not a barrier. --- ### good tool for financial controls - Overall rating: 5/5 - Reviewer: Roy L. - Verified reviewer: Yes - Industry: Internet - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros all in one access to budgets and controls #### Cons nothing for now, if we sync into accounting software. --- ### Manage the cost & Spending - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Venture Capital & Private Equity - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Good #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Ease of using by various people & allow me to control their spending. #### Cons Complicated platform on top up & allocation. --- ### Volopay gives a great company debit card solution - Overall rating: 5/5 - Reviewer: Angelo H. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: December 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Easy to use and manage #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Love the virtual card function and gives us the ability to use debit cards worldwide #### Cons The debit card doesn't support USD which is the currency we use. --- ### Volopay - Overall rating: 4/5 - Reviewer: Felix M. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros The software allows you to have complete control over company wide spending #### Cons The software is not supported on desktop-linux --- ### Volopay Make Transfer more Easier - Overall rating: 5/5 - Reviewer: Senator R. - Verified reviewer: Yes - Industry: Financial Services - Company size: 201-500 employees - Product usage: Used weekly for less than 2 years - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros make remittance transfer is easiear and the transfer fee is more competitive #### Cons need to input the transaction 1 by 1, cannot do a bulk transfer #### Reasons for switching to Volopay Transfer Fee --- ### Good software for tracking money - Overall rating: 5/5 - Reviewer: Thanh T. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Tracking money use very good, have a list of expense #### Cons Cannot use for commercial software in Vietnam that not accept global visa. --- ### Recommended for SMEs and Start-ups - Overall rating: 5/5 - Reviewer: Nick S. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 201-500 employees - Product usage: Used weekly for less than 6 months - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered The most helpful LIVE chat support whenever I encounter any issues or have any questions to clarify. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User interface (from an administrator perspective) is very easy to use, intuitive. #### Cons Right now, Volopay has a "Virtual Card" and "Physical Card" capability. But the issue is that both cards are separate to one another and not linked, which means every cardholder who requests for a physical card will need their virtual card cancelled, and physical card re-setup. It would've been good if both cards were linked i.e. one and the same. But that's just my personal opinion. ## More reviews [Next reviews](https://www.softwareadvice.com/travel-management/volopay-profile/reviews/?page=2) --- Volopay Reviews, Pros and Cons - 2026 Software Advice