Wave Software


 

Wave is a web-based integrated accounting solution exclusively designed for small organizations. Collectively, the solution features accounting, invoicing, billing, payment tracking, payroll management, finance management and receipts.

With the bank reconciliation feature, businesses can link their bank accounts, PayPal accounts and other sources of data for real-time transaction records. Businesses can also generate reports such as balance sheets, sales tax reports and account receivable and payable reports with Wave accounting.

Wave accounting system also provides an invoicing tool to collect money, and users can choose the template of their choice as per the organization’s needs. Invoices can be sent via email, and the system's payment processing allows users to collect credit card payments.

Wave's payroll module (supported in the U.S. and Canada) comes with features such as direct deposit and employee self-service. The personal finance tool features a budgeting tool, real-time investment tracking and a dashboard for personal finance management.

 

Wave - Dashboard
 
  • Wave - Dashboard
    Dashboard
  • Wave - Accounting
    Accounting
  • Wave - Bill management
    Bill management
  • Wave - Transaction
    Transaction
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

244 Reviews of Wave

 

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Software Advice Reviews (37)
More Reviews (207)

Showing 1-20 of 37

David from Hunter Vision
Specialty: Healthcare / Social Services
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

Riding the Wave!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Great easy to use accounting app. This is very suitable for small business owners, a good way to keep track of the funds!

Cons

Not a tons of features. This is really easy to use, not complex at all. But sometimes "easy to use", means not many features to integrate.

Review Source
 
 

Haesun from Canadian Centre for Brief Coaching
Specialty: Education
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Comprehensive tool for those who don't comprehend accounting

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I really like the ease of setting up shop (so to speak) and easily put in all the information. For the fee-for-service features like payroll, it is reasonable and easy to use, and the invoicing is made so easy with templates, automated reminders and receipts.

Cons

I wish there was a feature that allows more than 1 account holder to modify/manage the account. As a collaborator, I don't have access to the payroll and my partner finds it a bit overwhelming that we can't both do it.

Review Source
 
 

Tim from Mothic
Specialty: Software / Technology
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Terrible reliability, terribly irresponsible management, poor customer support.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Fun to use when it works but that's about it. The issues with reliability far outshine anything this system does above its competitors.

Cons

System is completely broken (duplicates transactions, misses transactions) which makes your book keeping basically useless because you can never rely on it to be reliable. Management just brushes this aside and ignores customer support emails. Their system misses deposits (potentially worth thousands of dollars to you and hence with a very real negative financial impact) and just act like it's not big deal.

Review Source
 
 

Emma from Yoga with Emma
Specialty: Other
Number of employees: 1 employee Employees number: 1 employee

October 2017

October 2017

It has made my accounts much easier to keep upto date

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Linking to your bank account and importing the transactions into final account reports, like Trial Balance, P&L and Balance sheet. It also creates a pie chart to display spending in categories. On a month my month basis of income and expenditure for current and comparative years

Cons

The main website is not optimised for moblie. Only invoices and receipts can be used on mobile which hinders the user if the accountant needs reports to be sent

Review Source
 
 

Jim from Stokely Consulting
Specialty: Consulting
Number of employees: 1 employee Employees number: 1 employee

October 2017

October 2017

Free use for 5 years - crucial accounting for my for-profit and young non-profit business.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I would definitely recommend this as a starter accounting system for any business.

Pros

Intuitive; clear transactions and reports. The fact that it was free was an unbelievable plus - I would have paid a small amount monthly.

Cons

Can't do non-profit fund accounting - my nonprofit organization grew to require 3 funds, and outgrew Wave. Wave is fine for the for profit business.

Review Source
 
 

Belinda from Seed Stock Media, llc
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Simple Back Office Accounting

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Wave seems to be a company looking toward the future for small businesses. With their affordable, cloud based solution they also offer a receipt app for adding images to the expense files. There are many other integrations I expect to use in the future via the Wave Zapier connection. I have been using it for a year now and am just so pleased with how Wave works.

Pros

For small studios, new and busy entrepreneurs who trying to generate enough revenue to hire or outsource the accounting functions, Wave is like an answer to prayer. It is easy to open an account, it has all the accounting ledgers that the tax accountant needs, it connects to read-only of bank accounts and credit card accounts, and did I mention it is a free cloud-based solution. The user interface is easy to understand. You can create and send invoices as well as connect a business bank account to receive payment with Credit or Debit cards. The bank fees are the same as other payment processors at 3% currently. The invoicing function allows for automatically reminding clients when their invoice is getting close to being due and when it is overdue. Once the money is received it is a simple click or two to mark the invoice paid and tell it which account the money was received into. Like other complicated accounting software, Wave allows for setting up products, sales tax and customers. Unlike the complicated ones, it is easy to do. Running sales tax reports is a piece of cake. There are options for running employee payroll, too. All in all, because of the Wave accounting solution, I am no longer afraid of the books and can easily keep up with the administration of the financial side of my business.

Cons

It would be helpful if there were more tutorials available, but because the program is easy to set up, it has not been a big problem to figure things out or find third-party tutorials online.

Review Source
 
 

Richard from CB1 Computer Help
Specialty: Software / Technology
Number of employees: 1 employee Employees number: 1 employee

September 2017

September 2017

Excellent software

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

Ability to switch easily between multiple businesses.
Receipts app goes with it to track expenses.
Easy to send invoices

Cons

Canno change which account receipts come from on mobile app.
Occasional crash when accessing mobile device contacts

Review Source
 
 

Raagesh from RK Tax Solutions
Specialty: Accounting / CPA
Number of employees: 1 employee Employees number: 1 employee

September 2017

September 2017

Excellent for SME

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Over all I would definitely recommend this product to the small business owner.

Pros

This product, being free, is extremely well created. It is easy to use and you can start invoicing in a few minutes. The reminder functions are very useful.

Cons

There is currently no credit note function which would be nice to see. The scan of expenses/receipts takes very long and is a hindrance if you have a large amount of transactions to record.

Review Source
 
 

jaclyn from bronzed denver
Specialty: Retail
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

overall decent

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

great for minimal accounting use

Pros

its free! great for personal finance tracking and for smallll businesses. get interface and easy to learn.

Cons

the receipt function duplicates transactions. and their customer support is quite slow and lacking. you have to pay to get support you need.

Review Source
 
 

Ravi from Even & Odd Minds, LLC
Specialty: Consulting
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

best free accounting software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

free, intuitive, easy to learn and use,
has been in market for quite some time and has been growing strong. strong userbase and customer care guys are pretty responsive.

Cons

The monthly graph filter is not easy to use.
Not many customization options
with launch of new features randomly some old features are taken off.
The UI of invoices has been pretty amateurish lately

Review Source
 
 

Alissa from Virtual Heights Accounting
Specialty: Accounting / CPA
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

Wave is a great option for Canadian businesses!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I love the payroll functions and overall ease of use. Wave offers connection to your bank so transactions are downloaded automatically and also has Canadian payroll.

Cons

Not as robust as some other platforms but it is improving by leaps and bounds while others stay stagnant. And it gets the job done and done well!

Review Source
 
 

Calina from Park At The River RV Park
Specialty: Hospitality / Travel
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

There is no customer support whatsoever and the bank connection doesn't work properly but their billing does.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Fraudulent, no customer support.

Pros

It seems simple to use.

Cons

The bank connection never would work properly and none of my support emails were ever answered beyond "so, did we help you?" as if they'd done something. I vollyied emails this way for 3 weeks before giving up. Then they billed me for direct deposit when they said it was free, total fraud. There is NO PHONE for support and emails go unanswered.

Review Source
 
 

Femi from Lawrencia Consulting
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Value for money accounting software

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

It is very easy to navigate, it is free, invoicing is great and it also features a multicurrency. Nice dashboard! You don't need to be a rocket scientist to use Wave.

Cons

Slow servers and downtimes have been experienced, lack of integration with third party apps is also a major let down.

 
 

Michael from Stellar Home Services
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Wave Accounting is amazing, but needs a little work!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I love that they are completely free for all that you get. I love being able to keep track of my receipts and not keep them. It is great for writing customer invoices.

Cons

They need to develop a system so if you have your bank account connecting and using the app to take pics of receipts to only show the transaction that you posted through the app so you don't have duplicate items. Need more features on the app. Have to enter in item description every time. I want the system to remember a transaction like a check so that I don't have to write in the description every time what that check was for.

 
 

Nycole P. from Rho Chi Chi Chapter, Inc
Specialty: Non-Profit
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

Wave accounting is sufficient

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Free
Has app
Support is available by chat or email
Videos are available with lessons
They have a community that you can ask questions

Cons

No register- checkbook register would be a plus
Reports are not editable
The ability to do a yearly budget would be a big plus.

 
 

Mark from Phipps Custom Solutions
Specialty: Software / Technology
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Web-based with a clean UI

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

They're working hard on updates and new features. Very clean UI. Email invoicing is great. Staff have been generally supportive.

Cons

Some hiccups with things such as receipts -- if you return an item there's no real way to mark that return in the receipts section where the original purchase was marked. Multiple email addresses not supported in all places. Payroll doesn't do anything but the actual calculations -- doesn't actually file any paperwork or even fill it out for you to send in which would be nice.

 
 

Jasmine from CDS
Specialty: Software / Technology
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Wave makes accounting easier

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I really like the cloud-based software, and the fact that you can link multiple accounts to the same login.

Cons

I could use some more "how to" options when I'm stuck on a process. Adding in some features for learning more complex accounting would be helpful, or if they already exist, make it more obvious.

 
 

Rafael from Alterlab
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Happy costumer

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

There's enough liability on the software. So far I.m been doing well with the Software. Really realizable

Cons

I do not have complains on this product. Some of the final features of the app are enjoyable and realizable

 
 

KEN from KD KOSCH CONSTUCTION
Specialty: Construction / Contracting
Number of employees: 1 employee Employees number: 1 employee

February 2017

February 2017

I SEE, I CAME, I CONQURED

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

There is a small learning curve to master how wave runs but thanks to their awesome support you can do it. I am one who works with my hands as a finish carpenter. I am far from even wanting to do accounting as I lack at paperwork. Wave makes it possible and I love it.

Pros

It functions very well and is an easy system to master.

Cons

One feature I hope they come up with is to be able to type in an amount in transaction and wave will find all those transactions that match. Bank of America has this feature. So why not WAVE!

Advice to Others

USE IT.

 
 

patty from ANP Management
Specialty: Property Management

September 2016

September 2016

use it for 3 businesses

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Likes Best

its free and easy to use. it is basic but fills the need of a small business

Likes Least

system is really slow. Would like to be able to post one payment to multiple invoices instead of splitting the payment and posting it seperately

Recommendations

servier needs to speed up, it takes a minute to move from screen to screen to make a payment for example.

 
 
 
Showing 1-20 of 207

Anthony from Zurica Law

December 2017

December 2017

Perfect for a Solo Practitioner or small business owner.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Learned how to do simple accounting.

Pros

It is free to use and inputting all my information is very effortless. My accountant needs basic reports which this software does very well. Its amazing that this is a free service as its comparable to ones that are much higher priced.

Cons

It is very basic and there are some extra steps when entering data that can probably be eliminated but I wouldn't change much about the software.

Review Source: Capterra
 

madelein from Dropship entrepeneur

December 2017

December 2017

I just started with Wave today

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I happend to start using wave today and I am really thrilled about how easy it is to use. No downloading or installing.

Review Source: Capterra
 

Amanda from photography

December 2017

December 2017

Valuable software for a start up business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Receipts are easy to import, reports are easy to customize, and the user-friendly functionality of this accounting software is incredibly helpful!

Cons

It's based on an accrual accounting method rather than a cash accounting method, so keep that in mind!

Review Source: Capterra
 

Anne Marie from eKamria

November 2017

November 2017

Helps me get paid!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Most valuable benefit for me is invoicing.

Pros

There are a number of nice features with this free software. I particularly like the invoicing options. They are easy to use and have really helped me keep on top of my invoicing requirements, especially recurring payments. Since I started using the software, they have added the ability for my clients to pay by credit card or bank.

Cons

Unfortunately, I've never been able to make full use of the software because they don't have a cash-based option -- only accrual. Many people have requested this since I first started using this 6 years ago, but it's never been implemented.

Review Source: Capterra
 


November 2017

November 2017

Nothing works the way it's supposed to and support takes days to respond

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

it's free and you can use it to invoice.
The idea of Wave is great but it fails to perform as promised.

Cons

Limited reporting
can't search according to description or merchant
doesn't work how it is supposed to
support takes days to respond, I would rather pay for support
I emailed in many receipts, they took days to arrive in the software, and the files did not actually contain the receipts.

Review Source: GetApp
 


November 2017

November 2017

Easy to use and helpful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy, almost fully automated bookkeeping. The invoicing and payment features automatically updates my books when I get paid, the bank connection means that I only have to reconcile my account to make sure everything is ok.

Pros

This is great for the very new or very small business. It's easy to use and has all of the basic features that you will need for an unbeatable price.

It's very easy to use and the documentation and support have been very helpful. There is no phone option but live chat is available and I have never had to wait more than a day for an e-mail response.

It is truly free to use for accounting. You have the options of accepting credit card and bank payments for a very competitive rate. The only other cost is for payroll if you were to use that feature.

The software is in active development and since I started using it they have added great features such as Invoicing app, recurring payments, and bank payments and it keeps getting better.

Cons

Limited reporting, you get all of the basics that you will need to measure your financial health, receivables, etc but there are no custom reports. While you can very easily reconcile your bank account, you can't print a reconciliation report.

There is no class/job tracking feature and while it looks like many users have requested it, it doesn't look like the developers are planning on implementing it anytime soon. So if your business needs this feature, this is not the right option for you.

Review Source: Capterra
 

Jose Efrain from ACEI Servicios Contables y Tributarios
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

it is an application very similar to the others

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is easy to use and it is not a challenge to adapt to it if you have accounting knowledge, it is quite similar to those found in the market

Cons

I did not find something that adds value to decide to use it for longer compared to other platforms, maybe it's very basic

Review Source: GetApp
 

Celine from Celine Saki Photography
Number of employees: 1 employee Employees number: 1 employee

November 2017

November 2017

I use this software for invoicing and credit card option for my clients, and I love it.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's free (except for credit card usage and a few other things. It's professional, looks great and keeps things organized for me. I haven't used all the options, as I haven't needed to as yet, but I'm looking forward to using more of the tools available to me.
I can send invoices directly from the software or download a pdf and just attach it to an invoice. I can see if a client has opened and seen the invoice. It tells me what invoices are overdue, and I can send a reminder. I can customize the look with my logo, and my colour scheme. Once set up, it's so easy to use.

Cons

The receipt that you can send to your client to state that the invoice has been paid, is a bit cheesy. It has a PAID 'stamp' at the bottom, it kinda looks cheap, it could be classier.
Also, the 'services' sections, where you can put your services and the price, and select to place in the invoice is unalterable once used in an invoice. You can't remove it from the list, or else you will delete the invoice in question. My services list is soo long because of this and is annoying to find the correct one.

Review Source: Capterra
 


November 2017

November 2017

Provides basic accounting with the best price (none!) and functions 95% of the time.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It's no cost and it helps me keep track of where my money is going, and provides reports for taxes at the end of the year.

Pros

The cost
The relative ease of use
Easy to understand reports
Helpful for end of year taxes and business financial review
It's great that it imports directly from my bank account so I don't miss accounting

Cons

Customer support is only via Email with the free version. While it imports most of the time, about once a month I have to wait a week before it integrates my bank transactions. Every now and then it duplicates entries and I have to watch for that. It also offers no directions on what accounting terms mean. I am a small business owner with no accounting experience - a little help in that department would be nice.

Review Source: Capterra
 

Greg from AcuTech Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

The best free accounting software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The price is the biggest pro. They do offer some paid services as well but for a freelancer the free version does a lot.

Cons

Recurring billing was the biggest issue that I had with Wave. I believe that they may have resolved this now. I would actually consider going back to Wave, but bringing over history from another software is a lot of work

Review Source: GetApp
 

Francisco from Robles Interactive Media

November 2017

November 2017

Is a great software and it's free! I save a lot of time using it for my small team.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I can manage the finance and make invoices and estimates in a rush, it has all I need at the best price. Free.

Pros

I love the UX/UI design and that is very intuitive, I'm not even close to being an expert at financing so I appreciate that the software is: easy to use, has advanced features like custom taxes and schedule invoices, allows some customization and it's FREE.

Cons

It has two mobile apps but must of the features that I normally use are not in the apps, and the web main version It's not mobile friendly at all, I would love to see more customization options for the invoices and estimates because I normally have to manually edit the pdf exports in order to add more specific information.

Review Source: Capterra
 


November 2017

November 2017

I love this accounting software, it's easy enough to use by myself and lets me keep things simple

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

simple and easy to use. I am a novice and am able to configure things the way I need to. It lets me use it just for what I need without a lot of complicated instruction and things I don't need

Review Source: Capterra
 

john from HumanPredictions, LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

2 years as primary user

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It saves me from very expensive, bloated, terrible accounting software.

Pros

Price (free!), Bank integrations, simple interfaces that cover all the basic necessities of running a company.

Cons

2 big things. 1) the category guessing of charges is not good. 20 charges a month to ABC Parking and Wave doesn't know to guess it's Parking. 1a) there's no memorization of transactions (so you can't teach it). 2) the reporting is really basic and simple. I can't even break up an annual P/L by quarters. So I have to export to google sheets to make any reports or charts.

Review Source: Capterra
 

Claire from Claire Feldkamp MTI CNHC

November 2017

November 2017

Great software that makes accounting easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I have been using Wave for several years and its really great software for accounting. Its easy to use and most of all its free.

Cons

There are a few niggles but nothing massive. It would be good to have the ability to set up reoccurring transactions that are not bills.

Review Source: Capterra
 

Fiona from PrinceHeron Communications: Communication Tools for the Workplace

November 2017

November 2017

Wave Saves Me Time

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Saves me time, keeps me track, allows customers to pay online, great customer service, no software to download.

Pros

I like that I can connect easily connect to see my current bank balances, create & send invoices, record payments, run reports, and send reminders.

Cons

Sometimes the connection to my bank or credit card needs to be reset. This is most likely because of security issues with the bank, and I'd rather have more security than less.

Review Source: Capterra
 


October 2017

October 2017

I've used Wave for a number of years. They have shown continuous improvement and it is excellent.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Keeps my side business's accounting records in order effortlessly.

Pros

Their business model. The software is free until you have payroll. They also make money through advertisements and through commissions on credit card payments made to you, so they have a very strong business model. I also like how easy it is to use and the huge number of banks that the software integrates with. I am also very impressed with the recurring/automatic invoicing feature and the ability to accept credit card payments for an invoice. I use this software for my part-time side business.

Cons

I don't like that they just removed the personal finance portion of the software. It had suffered a just a little in features compared to at least one competitor. I do, however, understand Wave's desire to focus on the business sector.

Review Source: Capterra
 

Greg from Bankwest
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2017

October 2017

I use wave accounting for my small business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of use in a market saturated by complexity.

It's free.

Pros

I like that its free, the business model of allowing me to take payments in the future allows me to grow into it.

The ability to use the mobile apps to input my receipts and invoices makes capturing that data really easy.

Review Source: Capterra
 

Wendy from Pixie Fish Marketing
Number of employees: 1 employee Employees number: 1 employee

October 2017

October 2017

Customer service is non-existent when my money is missing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Price - but I guess you get what you pay for. It is generally easy to set up on the accounting side.

Cons

Don't believe their marketing about their new "easy" accepting of payments. They haven’t gotten their new payments system figured out and you have no way to get a hold of anyone there quickly. They don’t test the bank connection. Even though they pull transactions from my bank account, that doesn’t mean they are able to push payments to the same account. Wave says money should be in my bank account that isn’t there and I can’t get them to respond. It’s been a week and they keep asking me for the same information over and over. They were fine with just the accounting end, but I've spent hours on this problem and I get little response from them. I actually had to delete out all my invoices, communicate with my clients and resend via PayPal because I was afraid I wouldn't get my money. My bank says that the information Wave requested to link to my bank account isn't even what my bank would need to process the incoming payment. I have no idea where my money is...luckily it was only a test transaction. Very angry customer. Don't make my mistake.

Review Source: GetApp
 

Scott from Predictable Hire

October 2017

October 2017

It's free, which makes it great, but it's rather slow and not terribly intuitive

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

I don't have crazy complicated accounting needs, so Wave is perfect due to the fact that it's free and works well enough. Diving into other accounting software would only be worth it if you have a lot more transactions and more complicated tax scenarios, but if you don't then save your money and use Wave.

Pros

My favorite thing about Wave is that it's free, plain and simple. For any organization that doesn't have complicated books, Wave is a great option that gives you all of the basics. Hooking up accounts is easy, even exporting your financials for an account is relatively easy.

I also love their new invoicing platform. It makes nice looking invoices, and so we exclusively make our invoices through them now. We don't have high volume, but I'm happy I don't have to use an external additional piece of software to do invoices.

Cons

The UI is clunky, often slow, and labeling transactions is a chore. On Mint.com labeling and adjusting all your various transactions is really quite straight forward, but on Wave I gave up on it quite awhile ago. To be honest, the biggest issue can be boiled down to not having one option: "Always categorize this option as xyz"

What makes Mint.com WAY less tedious is that if I see "Google Apps Svc" on my transactions, I can change that to Software Expenses and hit a button that says "Always Categorize transactions from them as Software Expenses" - boom, never have to do it again.

With Wave, every single time it miscategorizes the same thing, you have to go in and change it to the right thing again. This makes it such a pain, so I have to set aside time every few months to go in and change the categories.

Review Source: Capterra
 

Evan from Your Local Studio
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Fantastic tool--a must for freelancers

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

The ability to send professional-looking invoices and estimates, collect payment online, and track all income and expenses. Did I mention it's FREE?

Pros

I love the features in Wave's accounting tool. I can send estimates and invoices, collect payments online, and so much more. Plus, it's free. This platform is an absolute must for freelancers. It's helped me stay on top of things, and it's easy to use.

Review Source: Capterra