Xero Software


 

Established in 2006, Xero is a web-based accounting system designed for small and growing businesses. Xero connects small businesses with their trusted advisors and provides business owners with instant visibility of their financial position.

As a web-based solution, Xero can be accessed from any device with an active Internet connection. With Xero's robust accounting features, small businesses can view their cash flows, transactions and account details from any location. Bank transactions are all automatically imported and coded. Online bill pay helps keep track of spending and stay on top of bills due, improving relationships with the vendors that provide critical business materials.

With Xero, personal expenses can also be managed with mobile review and approval of each receipt. Xero offers unlimited user support and integration with a variety of systems, including ADP, Bill.com and Vend. The solution comes with 30-days free trial period for product testing and feature evaluation.

 

Xero - Dashboard
 
  • Xero - Dashboard
    Dashboard
  • Xero - Personal dashboard
    Personal dashboard
  • Xero - Bank reconciliation
    Bank reconciliation
  • Xero - Bank account management
    Bank account management
  • Xero - Payroll overview
    Payroll overview
  • Xero - Inventory management
    Inventory management
  • Xero - Multi-device accessibility
    Multi-device accessibility
Supported Operating System(s):
Mac OS, Linux, Unix, Web browser (OS agnostic), Windows 8

960 Reviews of Xero

 

Start your review of Xero

Click to start
https://www.softwareadvice.com/accounting/xero-review/
Software Advice Reviews (123)
More Reviews (837)

Showing 1-20 of 123

John from Typhon Transport Inc
Specialty: Transportation
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Concerns with Xero

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We've been using Xero for about two years now. There have been a few hiccups along the way but for the most part things have been ok. Recently however, we've had a problem with our bank feed uploading into Xero in order to reconcile transactions. We first encountered this issue on 2/10/18. We informed Xero and they said they would look into the issue. A couple of weeks went by without hearing anything about the feed working as it should. We contacted them again and they said they were still working on the issue but that we could manually download the transactions ourselves in the meantime. Today is 4/10/18 (2 months later) and they still have not fixed the issue. We are still having to manually download these transactions ourselves in order to reconcile our bank accounts within the Xero software.

I spoke with Xero this morning and they still do not have a timeline for when this will be fixed. They said they use an outside company to perform the importing of bank feeds functions and that they are not responsible for it not working. They said when we signed up for the Xero service we were informed about the possibility of the feed possibly cutting out at some point in the fine print (terms & conditions). They refuse to issue any sort of refund for their monthly service during this time of inconvenience because they say the bank feed import function is a free service offered by a third party.

The problem we have is that Xero is marketing this service as part of their overall monthly service package which you assume is really included in your monthly service fee you pay to them. When it doesn't work they take no accountability for it not working. We think it's very deceptive for them to market a service (bank import functionality) to prospective buyers, which you assume is included with your monthly service fee, but then take no responsibility for it not working when things breakdown. We believe they do this to gain a competitive advantage over other companies like Quickbooks. Instead of just charging for the bank import service which would increase their monthly service fee and make them less competitive on a price basis with their competition they artfully setup their service to be able to offer a more competitive price but not assume any of the responsibility when the service doesn't work as expected. The general consumer doesn't think to put this deceptive tactic together when they sign up for the service and Xero assumes once they have you onboard you'll deal with the issue until they can get it fixed because switching accounting software companies at a later date is extremely inconvenient.

Pros

The service accomplishes most of what it was intended to do albiet at a bit of a learning curve for the new user.

Cons

There is no customer service support number to call. Bank feeds do not work properly. IOS app is mising some functionaility

Review Source
 
 

Israel from Plantlogic
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Missing basic functions

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

"Beautiful" if that matters for accounting. Marketing and graphics look nice.
Basic financial reports possible.

Cons

No notes on invoices or PO's. No down payments or deposits. Horrible to use Docx format. Does not support anything the most basic differences in user roles or access. No changes in years.

Review Source
 
 

Raewyn from Team FF
Specialty: Marketing Services
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Xero does everything I need it to do

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Xero is easy to use, well laid out and is perfect for my small business. It makes working with my accountant so much faster and easier.

Cons

Can't think of any, it does everything I need and so far I haven't found it lacking in any functionality.

Review Source
 
 

Nikki from NPOC LLC
Specialty: Healthcare / Social Services
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Easy Accounting

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Easy enough to use, self taught. We had an accountant and he could not believe I was self taught and never used the product before.

Pros

Easy to use, good value, numerous reports you can run, integrates with other programs seamlessly. I like being able to cut checks straight from the program and the ease of reconciling my account.

Cons

I can not think of anything I do not like. It is very efficient and there are many things you can do in the program.

Review Source
 
 

steve from steins foods
Specialty: Food / Beverage
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Useless if you have large number of transactions and lots of stock movement

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

easy to use, but its a basic accounting package, great for small businesses that have a small number of transactions

Cons

if you have many movement of inventory it can be very challenging. you often get error message that do not make sense, and support are not much help when you have these issues. we have wasted many hours, fixing errors that would take seconds on quickbooks etc..

Review Source
 
 

Karl from Rouleur Cycles
Specialty: Retail
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Trying to use customer support!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Would be great if the customer support responses were faster than 24 hours!

Pros

My accountant likes it and uses it to speed up the reconciling.
I like how it connects with VEND and other apps.

Cons

Trying to get support is a hassle as it takes days to get anything resolved due to the slow responses.
They don't read and understand what I'm saying as ask questions about things i've already given answer too.

Review Source
 
 

Mike from Alavita Mobile Business Solutions
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Makes the bookeeping process logical and easy to follow

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

If you’re a small or startup business owner and haven’t any understanding of bookkeeping, try watching some of the better youtube videos, especially those done by bookkeepers and accountants on basic theory and practice. Take your study seriously and cross-reference information. Then watch the Xero videos available, not just from the company itself but also from accountants and bookkeepers. Good luck and welcome to the 21st century of online bookkeeping!

Pros

Xero has an interface that's easy to read and to navigate. The setup process is well presented and the support is good in response to tickets and also in their excellent training programs.
Once you’ve understood how the flow of importing transactions and bank feeds, reconciling and generating reports is presented, you can keep your bookkeeping well ahead of any competitor’s product.

Cons

Any bookkeeping software requires some knowledge, training and experience in the theory and process of accounting. Xero is no exception, despite what may be claimed.
Having said that, Xero is the least difficult to comprehend of the better softwares available.

Review Source
 
 

Greg from nat4max
Specialty: Engineering
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Not recomended at all

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Received email and steel no access to my data ????

We currently have an issue processing your payment at our end, so we've temporarily reactivated your subscription to LKN so you can access your data.

We'll get back to you when your payment has gone through, or if there are any problems.

Pros

no customer service , xero use debit card detail when card expire they lock your account and you have no acces at all to your accountant data.
when you klick pay with new card detil .window pop up they will sorted you in 24h.

Cons

you pay every month and they block access to your data for months you already paid!!

Review Source
 
 

Ciara from The Brilliant Club
Specialty: Education
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Excellent software - timesaving

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Overall very pleased with the product

Pros

Ability to have strong controls easily and effectively
Fast to use
Reports run well and are easy to navigate
Different user settings are helpful

Cons

Would like the ability to have more user views - i.e. have a subgroup who can have access to one functionality only e.g. logging expenses

Review Source
 
 

Elias from Band Industries
Specialty: Retail
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

Great software for generic use, very bad for advanced accounting needs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

If you have only basic accounting needs, Xero is great. it has all the simple accounting needs and very easy to use.

Cons

Customer service is very bad. They rarely reply to tickets, and when they do, they never give a good answer. The community is the only way you can find solutions. Plus there are many bugs in the system that Xero staff do not want to admit. They do not improve the software though many people in the community ask for new features.

Review Source
 
 

Ana from Jootser Inc
Specialty: Software / Technology
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

ok for freelancers, not so great for small businesses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It is an easy to use software that works best with freelancers. The dashboard was my favourite part as it was a quick glance of how the business was doing

Cons

I don't recommend it for small business, there are different softwares with the same price that offers more options

Review Source
 
 

Nicola from The Bake Out
Specialty: Food / Beverage
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

This makes accounts so much easier. Gives you great information on all things money!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

I would most definitely recommend Xero and do in general to everyone that asks what software we use.

Pros

Easy to use once you get the hang of it.
I can use it anywhere, on my phone, tablet and computer.
Integrates with our till software, giving real time information.
Taking a photo/scanning an invoice to attach to the payment.
Payroll is easy to use and keep updated.

Cons

Took me a few lessons to learn how to use it.
I have no other negatives about Xero, our accountants recommended it to us and ey never fail to help if I get stuck.

Review Source
 
 

Edward from Allergy Butler
Specialty: Healthcare / Social Services
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

I love this more than Quickbooks

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Easy to integrate! I use Infusionsoft for CRM and HelloSign for contracts. I enter the key fields in Infusionsoft which triggers an invoice in XERO (accounting) to be automatically sent and a contract from HelloSign to be filled in and sent. Within minutes I have a signed contract, received funds and everything is reconciled in Xero.

Pros

This software is so easy to use and the User Interface is attractive and intuitive. The mobile application makes spending, invoicing, billing and reconciling a breeze!

Cons

I really like this software, but it is a little hard to reconcile when you split up line items.

Review Source
 
 

Phillip from NetPotential
Specialty: Software / Technology
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Nice UI, easy to use - especially for beginners!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Anyone can use this accounting software, even people that aren't good at general accounting. Recommended to small business users and medium sized business owners.

Pros

I love how the user interface has been designed so well and is so easy to use, even though I am not that proficient in accounting.
Automated invoicing works a treat and sends out nice invoices and reminders.

Cons

The only thing that I would change about the product is the pricing. If it was a little cheaper, the package would be perfect.

Review Source
 
 

George from Kapnos
Specialty: Retail
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Worst customer service on the internet...

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Stay away.

Pros

The interface and design. The interface and design. The interface and design. The interface and design.

Cons

Xero customer support!

I was getting ready to put my money where my mouth is and sign up to a full paying service, I'm glad I didn't the customer service is nonexistent at the trial run, how can a company this large not have a phone number for technical support!?!?
It is near enough impossible to do any kind of trouble shooting via email especially when you get replies at 4am, then once you have replied it's another 24hrs until you get a reply. They said that they will be able to call me if I gave them a time and date the problem is once they get the reply to my email you have to wait another 24hrs for them to set it up, it's an absolute joke, how these guys are still in business offering this kind of technical support is beyond me. Waste of time stay away from Xero at all costs as it will cost you more money in the long run!

Review Source
 
 

Jason from TBD Search Partners
Specialty: Accounting / CPA
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Great functionality and support with one of the most intuitive interfaces

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Solid alternative to any leading accounting software.

Pros

Xero overs over 500+ integrations that make any business owner's life easier, while allowing their business to run much more smoothly. The ease of use and learning curve are far superior to most of the competitors. If you are big on customer support, Xero will not disappoint.

Cons

While Xero does offer a mobile app, it could definitely use some work. Also, software updates seem to be few and far between.

Review Source
 
 

Roselyn from Shivana’s Asian Grocery Shop
Specialty: Retail
Number of employees: 1 employee Employees number: 1 employee

February 2018

February 2018

Great Experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Awesome in totality!

Pros

Easy to use. Chart of accounts are pretty easy to understand and good back up support from the staff

Cons

Make it a bit cheaper for the long time user and make a simple basic chart of accounts for the beginners

Review Source
 
 

doug from united by blue
Specialty: Retail
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2018

February 2018

Alternative to Quickbooks

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Xero is cheap and easy to use. Good functionality if you are simply creating invoices or tracking payables.

Cons

Not good if you are tracking inventory on a regular basis. The app could use some improvements as well

Review Source
 
 

Nikki from Optigreen Ltd
Specialty: Construction / Contracting
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Cannot input credit limits

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Probably better for accountants than operators.

Pros

probably good from an accounts point of view. Screen layouts are easy to read. Can easily see invoices relating to customers.

Cons

Cannot input Credit limits for customers or as a supplier. Complaints about this have been ignored for over 4 years. This is a vital part of any business.

Review Source
 
 

Elizabeth from Infectious media Holdings Ltd
Specialty: Marketing Services
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2018

February 2018

Excellent accounting system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I like the system, I was really afraid about the time that will take me to adjust all the account and get use to the system but by my surprise it was more more easy that I was expected

Pros

It is easy to change not a real problem just a little bit of time to look as you really want, and many things that were doing manually you can adjust to your convinience

Cons

Adjustments in all the different currency accounts, No bad at all but unfortunately not all the old system have this facility and create a difference in gains and losses to match with old financial years

Review Source
 
 
 
Showing 1-20 of 837

Thomas from Grand Living Homes

April 2018

April 2018

Simple tool for accounting

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ability to track invoices and bills in one spot, ease of use with my accountant and bookkeeper .....

Cons

The software doesn't track each job report for my building company, well this is what my accountant tells me.

Review Source: Capterra
 

Josh Bernthold, from The Hotshot Group

April 2018

April 2018

Better than most

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the robustness of the software and the ability for the free trial. Definitely helped when looking to choose which accounting software was going to be the best fit for me.

Cons

I did not find it very easy to navigate around. Seem a little clunky to me and could do with a better UI and UX but I also am not an accountant.

Review Source: Capterra
 

AJ from MyAdHero.com
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Very capable accounting for small businesses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Xero is an awesome accounting app, whether you're a sole trader or a small business. Integrations with a number of payment processors makes getting paid easy and unlike a couple of other accounting apps, we found it pretty straight forward to handle both client consulting projects and keep track of all of our ecommerce and info product sales.

Cons

No real drawbacks so far. Had to brush up on some accounting basics to get the ledgers working the way we wanted to, but that was more our lack of knowledge than any shortfall in the product.

Review Source: Capterra
 

Roman from Villa Legacy, Inc.
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

My experience has been great. Xero easily allows me to manage my company's books.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Xero saves me time and effort, as I don't need separate accounting and payroll software. It's easy to use and saves me time.

Pros

I like that I can do EVERYTHING from Xero -- run payroll, pay taxes, track income and expenses, run reports, etc.

Cons

Xero is occasionally "down" and I am without access. These occasions are infrequent, but seem to happen when I need access the most.

Review Source: Capterra
 

Darrin from Self-employed

April 2018

April 2018

A good and useful accounting software that allows multi-party usage

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Allows multiple users on an easy-to-use online platform.

Pros

Able to easily work with my tax consultant to get a good idea of my cash flow both in and out with regards to my new e-commerce businesses, and work out my tax reports. Able to add any number of users. Plus the platform is easy to use and understand for everyone concerned, and it is all cloud-based and online.

Cons

I wish the paid plans would be made still slightly cheaper. Because for accounting software, at their core, the functions are simple. Most people do not really need many complicated features.

Review Source: Capterra
 

Isaiah from Mariposa USA, Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

It was easy to setup for someone with bookeeping experience and it is very basic software.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It can sync with many 3rd party software apps. It has very beautiful invoice theme to look professional. It's easy to setup out of the box and just great for startup companies who doesn't use sales order feature or back order feature. Very simple to generate invoice and get paid via online.

Cons

The software doesn't have sales order feature which makes it pointless for companies that does do back order tracking. It's not meant for companies that sell many products. You will have to purchase or subscribe to 3rd party software that is much more intuitive.

Review Source: Capterra
 

Darrin from TD Properties, LLC
Number of employees: 1 employee Employees number: 1 employee

April 2018

April 2018

Xero for Small business is a great way to afford your own accounting software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It allows me to log in from anywhere and complete transactions or check my accounts.

Pros

I have used Xero for 3 years now. With a free trial and then a discounted first 6 months, Xero makes it easy to try out. Xero is web-based so for a small business owner who may need to access it from anywhere, this is the way to go. Xero can log in to your bank and make entering transactions and reconciling your bank statement a breeze. I highly recommend Xero for anyone who has a side-business or small business.

Cons

The reporting features on Xero leave something to be desired, but basic functionality is there. Also, the bank log in feature does not work with every bank, so check with your bank first. I actually switched banks to make it available.

Review Source: Capterra
 

Manjot from Dynamo Creations

April 2018

April 2018

Great software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Xero helps to manage my accounts efficiently, they have lots of features and helpful support staff. Highly recommended.

Cons

Slightly costly, however it makes up for this with lots of features and by saving me a lot of time with quick reconciling.

Review Source: Capterra
 

Alexander from Right Taxes for Right People
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Just the best accounting/bookkeeping software for today.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Online accounting it's a future...

Pros

Online intelligence modern accounting software , a lot of integration, very good customer service. It's gold standard.

Cons

Global edition for Canada... It is a little bit expensive for Canada market. Bank feeds for Canadian banks some times not working.

Review Source: Capterra
 

Neal from LAW GROUP

April 2018

April 2018

Easy when simple tasks are concerned but it gets complicated if something is not correctly synced.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of use (most of the time)
Graphical interface
Ability to access
Most transactions are easy and far to enter.

Cons

If things there is syncing issues or any other thing that goes wrong beyond the ordinary, it is almost impossible to fix.

Review Source: Capterra
 


April 2018

April 2018

Learning to use it by request of the accountant

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

The option to receive payments is very useful and the integration with other programs speeds up the work and saves time. In addition, the information is transparent and verifiable easily and on any device.

Pros

The accountant asked me to start using Xero to integrate their services with mine, it has been very useful for bank reconciliations and reports. The possibility of accessing the information in the mobile app is great. In general very good program.

Cons

It is a bit difficult to handle and does not support other languages besides English, that makes everything a bit more difficult. Another detail that I find annoying is that the app for Android is not as good and could improve to be as complete as the iOS app

Review Source: Capterra
 

Emmanuel M from Nivacity (PTY) Ltd
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Productive but lacks a few customisation features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of use

Pros

Simple user interface and supports local payment methods like PayFast for South Africa and did not have to spend much time teaching people how to use it as it is dead easy, and the reporting is simple and straightforward

Cons

Not much stuff to customise. I ditched Zoho for Xero, it works but a lot of features that other accounting softwares have they do not have, like custom URL, limited custom fields, e.t.c

Plus most of the software that integrate with Xero to make it better cost a fortune for small businesses

Review Source: Capterra
 


April 2018

April 2018

Easy to use from a user standpoint. Accountant uses the software and my interactions are easy.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Great cloud based service for accounting, uptime has never been an issue. Easy to interact from in terms of expense reporting. Software always up to date, no compatibility issues like with quick books.

Cons

I don't have anything bad to say about the software. It is competitively priced and does a good job plus has useful integrations like Bill.com.

Review Source: Capterra
 

Zach from Tabula Rasa Bar

April 2018

April 2018

Really helpful cloud based accounting tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It allows me to do my accounting from anywhere. It also allows my bookkeeper to collaborate from anywhere as well.

Cons

There's not much I don't like about it. It works great for my needs and is fairly easy to use. You just need a basic understanding of accounting principles or else it might trip you up.

Review Source: Capterra
 

Daisy from Teachlr Organizaciones LMS
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Great administrative platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love it, since I can carry out the inventory of my company without needing it to be very large, and Xero facilitates me and reduces the administrative time in a very efficient way

Cons


The costs may increase if you use a lot of features. So you would start to discard tools if you do not have the budget

Review Source: Capterra
 

Gary from 3Bug Media

April 2018

April 2018

Good All Around Alternative To Quickbooks

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Powerful accounting software but still relatively easy to use compared to other accounting software, They also have a large ecosystem of 3rd party integrations.

Pros

Much easier to use than Quickbooks but still provides powerful accounting and bookkeeping features. Also offers more integrations than Quickbooks, which tends to wall off their software for the most part to keep you in their ecosystem. Provides a good balance of invoicing, expense tracking and accounting capabilities.

Cons

For some reason they still lack recurring payments on invoices, which keeps me using Freshbooks for invoicing. While it's easy to use, if you have never used accounting software, there is still a learning curve involved.

Review Source: Capterra
 

noah from MARINE SPORT
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

excellent application to manage finances

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

You can manage invoices and payments through spending programs to see cash flow (one of our favorites), as well as create professional invoices and receive automatic updates when viewed.

Pros

The best thing about this application is the easy way to use it and its set of features can help close vital accounting barriers

Cons

Some users believe that the multiple currency function of Xero could be stronger, which could affect companies that operate internationally.

Review Source: Capterra
 

Hannah from MuseMinded LLC

April 2018

April 2018

Xero has been a wonderful system to manage our clients' books!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The software has been very easy to use and is visually appealing. I've been able to navigate within the system seamlessly.

Cons

Setting up new clients in the system is a little cumbersome. Could have been slightly simpler. Overall, not a bad process though.

Review Source: Capterra
 

Jeremiah from MuseMinded LLC

April 2018

April 2018

Xero is a great tool for managing clients' books!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I appreciate intuitive nature of the software the most. It did not take me long to learn how to navigate my way through the system.

Cons

I think it's a great software system. I have no complaints at this time with the functions I use Xero for.

Review Source: Capterra
 

Jim from Kidsgronud
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Overall Excellent

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy of Use and Access from anywhere, no need to back up and can invite many users to participate.

Pros

Xero is Cloud based accounting software and it makes job so much easier. I can access anywhere and no need to worry about backup or losing data. And it does auto fill most of columns and sections if transactions are regular ones.

Cons

The only downside is the cost. We had to use multi-currency functions and it is only available on top tier subscription which is quite costly.

Review Source: Capterra