Xero Software


 

Established in 2006, Xero is a web-based accounting system designed for small and growing businesses. Xero connects small businesses with their trusted advisors and provides business owners with instant visibility of their financial position.

As a web-based solution, Xero can be accessed from any device with an active Internet connection. With Xero's robust accounting features, small businesses can view their cash flows, transactions and account details from any location. Bank transactions are all automatically imported and coded. Online bill pay helps keep track of spending and stay on top of bills due, improving relationships with the vendors that provide critical business materials.

With Xero, personal expenses can also be managed with mobile review and approval of each receipt. Xero offers unlimited user support and integration with a variety of systems, including ADP, Bill.com and Vend. The solution comes with 30-days free trial period for product testing and feature evaluation.

 

Xero - Dashboard
 
  • Xero - Dashboard
    Dashboard
  • Xero - Personal dashboard
    Personal dashboard
  • Xero - Bank reconciliation
    Bank reconciliation
  • Xero - Bank account management
    Bank account management
  • Xero - Payroll overview
    Payroll overview
  • Xero - Inventory management
    Inventory management
  • Xero - Multi-device accessibility
    Multi-device accessibility
Supported Operating System(s):
Mac OS, Linux, Unix, Web browser (OS agnostic), Windows 8

842 Reviews of Xero

 

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Software Advice Reviews (114)
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Showing 1-20 of 114

Ana from Jootser Inc
Specialty: Software / Technology
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

ok for freelancers, not so great for small businesses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It is an easy to use software that works best with freelancers. The dashboard was my favourite part as it was a quick glance of how the business was doing

Cons

I don't recommend it for small business, there are different softwares with the same price that offers more options

Review Source
 
 

Nicola from The Bake Out
Specialty: Food / Beverage
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

This makes accounts so much easier. Gives you great information on all things money!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

I would most definitely recommend Xero and do in general to everyone that asks what software we use.

Pros

Easy to use once you get the hang of it.
I can use it anywhere, on my phone, tablet and computer.
Integrates with our till software, giving real time information.
Taking a photo/scanning an invoice to attach to the payment.
Payroll is easy to use and keep updated.

Cons

Took me a few lessons to learn how to use it.
I have no other negatives about Xero, our accountants recommended it to us and ey never fail to help if I get stuck.

Review Source
 
 

Edward from Allergy Butler
Specialty: Healthcare / Social Services
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

I love this more than Quickbooks

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Easy to integrate! I use Infusionsoft for CRM and HelloSign for contracts. I enter the key fields in Infusionsoft which triggers an invoice in XERO (accounting) to be automatically sent and a contract from HelloSign to be filled in and sent. Within minutes I have a signed contract, received funds and everything is reconciled in Xero.

Pros

This software is so easy to use and the User Interface is attractive and intuitive. The mobile application makes spending, invoicing, billing and reconciling a breeze!

Cons

I really like this software, but it is a little hard to reconcile when you split up line items.

Review Source
 
 

Phillip from NetPotential
Specialty: Software / Technology
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Nice UI, easy to use - especially for beginners!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Anyone can use this accounting software, even people that aren't good at general accounting. Recommended to small business users and medium sized business owners.

Pros

I love how the user interface has been designed so well and is so easy to use, even though I am not that proficient in accounting.
Automated invoicing works a treat and sends out nice invoices and reminders.

Cons

The only thing that I would change about the product is the pricing. If it was a little cheaper, the package would be perfect.

Review Source
 
 

George from Kapnos
Specialty: Retail
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Worst customer service on the internet...

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Stay away.

Pros

The interface and design. The interface and design. The interface and design. The interface and design.

Cons

Xero customer support!

I was getting ready to put my money where my mouth is and sign up to a full paying service, I'm glad I didn't the customer service is nonexistent at the trial run, how can a company this large not have a phone number for technical support!?!?
It is near enough impossible to do any kind of trouble shooting via email especially when you get replies at 4am, then once you have replied it's another 24hrs until you get a reply. They said that they will be able to call me if I gave them a time and date the problem is once they get the reply to my email you have to wait another 24hrs for them to set it up, it's an absolute joke, how these guys are still in business offering this kind of technical support is beyond me. Waste of time stay away from Xero at all costs as it will cost you more money in the long run!

Review Source
 
 

Jason from TBD Search Partners
Specialty: Accounting / CPA
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Great functionality and support with one of the most intuitive interfaces

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Solid alternative to any leading accounting software.

Pros

Xero overs over 500+ integrations that make any business owner's life easier, while allowing their business to run much more smoothly. The ease of use and learning curve are far superior to most of the competitors. If you are big on customer support, Xero will not disappoint.

Cons

While Xero does offer a mobile app, it could definitely use some work. Also, software updates seem to be few and far between.

Review Source
 
 

Roselyn from Shivana’s Asian Grocery Shop
Specialty: Retail
Number of employees: 1 employee Employees number: 1 employee

February 2018

February 2018

Great Experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Awesome in totality!

Pros

Easy to use. Chart of accounts are pretty easy to understand and good back up support from the staff

Cons

Make it a bit cheaper for the long time user and make a simple basic chart of accounts for the beginners

Review Source
 
 

doug from united by blue
Specialty: Retail
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2018

February 2018

Alternative to Quickbooks

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Xero is cheap and easy to use. Good functionality if you are simply creating invoices or tracking payables.

Cons

Not good if you are tracking inventory on a regular basis. The app could use some improvements as well

Review Source
 
 

Nikki from Optigreen Ltd
Specialty: Construction / Contracting
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Cannot input credit limits

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Probably better for accountants than operators.

Pros

probably good from an accounts point of view. Screen layouts are easy to read. Can easily see invoices relating to customers.

Cons

Cannot input Credit limits for customers or as a supplier. Complaints about this have been ignored for over 4 years. This is a vital part of any business.

Review Source
 
 

Elizabeth from Infectious media Holdings Ltd
Specialty: Marketing Services
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2018

February 2018

Excellent accounting system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I like the system, I was really afraid about the time that will take me to adjust all the account and get use to the system but by my surprise it was more more easy that I was expected

Pros

It is easy to change not a real problem just a little bit of time to look as you really want, and many things that were doing manually you can adjust to your convinience

Cons

Adjustments in all the different currency accounts, No bad at all but unfortunately not all the old system have this facility and create a difference in gains and losses to match with old financial years

Review Source
 
 

Aaron from SharpSpring
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2018

February 2018

Cheap Product = Minimal Customer Support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overal Xero is OK, but very poor customer support

Pros

It is an in expensive product, which is great for small businesses. For a a small company that works in multiple currencies it is a plus over QBO which doesn't support multiple currencies. The basic reports are pretty easy to run and understand.

Cons

As your company grows you can out grow the product quickly. My biggest issue though is the lack of customer support being able to do anything to help with situations. We have two subsidiaries that were being managed by our former South Africa team (who are longer with the company). The former South Africa team gave the subscription role to the external tax accountant there. Unfortunately, now this tax account is refusing to relinquish the subscriber role back to the company unless we pay him. We explained the situation to Xero and that we can prove ownership of the company and they did nothing to help us other than reach out to the tax accountant who has not responded to inquiries in the past. Our only option is legal action, which is very expensive and we don't have a physical presence in South Africa any more.

Review Source
 
 

Stephanie from Carrington Electrical Ltd
Specialty: Construction / Contracting
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Appalling lack of support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Lack of support, user unfriendly, would really not recommend.

Pros

Absolutely nothing. I am a new subscriber and haven't even been able to set up my account. The set up advice is wrong and if you mess up there is absolutely no way of correcting it. Having tried to get help via email support I looked through their online help and the only way to correct what I had done was to purchase a brand new subscription (yes pay again).

Cons

Appalling lack of any support. Supposedly 24 hour email support and responses within 24 hours. As a new subscriber I encountered a problem on day 3 and urgently required assistance. I emailed at least 5 times for help and no one responded in over 31 hours (a response time of up to 24 hours is advised before you sign up). Trouble is there is no help phone line so you are at the mercy of someone at some point in the future emailing you back - when? At least with Sage you can hold on the line to speak to someone.

Review Source
 
 

Jessica from The Press Room
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Making the switch is easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

it's just learning and setting up a new program. I had Quickbooks desktop, but I hadn't been using it to its full potential. Now I plan on doing it right with Xero.

Pros

user friendly, cloud-based, clean display, ability to add modules for what I need without having to pay for a suite of things I don't

Review Source
 
 

Mark from Pacific Facility Solutions
Specialty: Maintenance / Field Service
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

I dislike using xero

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

As of right now, I don't want to continue to grow my business with an accounting software that operates like this.

Pros

Generally, it has been an easy accounting software to set up albiet with some frustrations. I have never set up any of their competitors software so it may be normal. It seems affordable.

Cons

In business, time is money.
Multiple times i have been working with xero only to have my work disappear with no way to recover it. I have to start all over. I have found no customer service unless you want to wait for someone to reply to your email. It seems like Xero values their own time but not their customers time. When you are frustrated and need help with the software, it would be great to be able to call someone. There are lots of videos that answer questions about Xero, but not necessarily the questions i have.

Review Source
 
 

Bilal from Acumen Consulting
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Most robust accounting system for small businesses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Simple accounting
Beautiful user interface
Easy to use
Good Reporting
A lot of ad-ons
Easy rights-management

Cons

Although Xero is good for small businesses but it fails to even cater for inventory for small businesses. When we bundle ad-ons with it, the solution becomes a bit expensive and there is no off-line version of Xero.

Review Source
 
 

Jeremy from UK Energy Surveys
Specialty: Real Estate
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Hopeless, not all banks trust its security. Complete waste of time and money

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Save your time and money and go elsewhere

Cons

Not all banks trust it and the invoice design is very limited. We used Excel before with a simple layout and one corporate logo but couldn't get Xero to copy the layout. You have to spend an extra £3 a month for quick banking and even then it doesn't work. Aldermore don't trust Xero to access the account and we've had endless problems with Barclays too. Xero use a third party called Yodlee and this seems to be the problem but Xero either won't or can't get the clearance for it to work properly
Have spent a fortune on software support from our accountant to no avail. Luckily we kept the Excel accounts going

Review Source
 
 

Paul from Government
Specialty: Marketing Services
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Nice and easy to use, great interface

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I love the user experience design which is super clean and simple. They've tried to make things that are complicated easy to do like bank reconciliations.

Review Source
 
 

Lindsay from Gazebo Green
Specialty: Retail
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

User-friendly professional SaaS accounting system

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I freely recommend Xero to others in my e-com / growing small business space.

Pros

Eliminates the limitations of traditional software with our Mac environment. Clean, easy to look at, and the integrations with other softwares are increasing regularly.

Cons

I use a bookkeeper and an accountant to keep my business straight using Xero. I don't think it's quite easy enough to use Xero DIY exclusively for a business of my size.

Review Source
 
 

Babajide from TAURUS ACCOUNTING & TAX PROFESSIONALS
Specialty: Accounting / CPA
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

A USER FRIENDLY SOFTWARE-VERY EASY TO USE

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

XERO IS A BEAUTIFUL ACCOUNTING SOFTWARE RECOMMENDED FOR SMEs.

Pros

EASE OF USE/EASY NAVIGATION
SIMPLE/ EASY TO UNDERSTAND REPORTING TEMPLATE
COST EFFECTIVE- AFFORDABILITY
BEAUTIFUL DESIGN/ARCHITECTURE

Cons

Assigning roles to users is not comprehensive enough.
Raising of adjustment journals not available to users except the Accountant.
Subscription payment method is not friendly. It does not allow subscription payment for more than 1 month.

Review Source
 
 

Henry from Denham INC
Specialty: Real Estate
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Perfect for any size business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Its very simple to you and all the same features as all the other competitors. My corporation owns over 100 rental Properties and Xero works perfectly for us.

Cons

Bank account integrations could be a little better with sometimes bank feeds don't work perfectly. just needs some minor tweaking in that area.

Review Source
 
 
 
Showing 1-20 of 728


February 2018

February 2018

Great performer!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Really helped us sort out our finances - made it easy and straight-forward.

Pros

Ease of use is a real plus here, as is the customisations for my locality. It's also been super-easy to get other members of our staff to use the timesheets, and to even get our office administartor doing some of the book-keeping functions.

Cons

The support is good, but for some of the more curly questions you need to go to the Xero community. Lots of people there to help, but I would prefer a more authoritative voice.

Review Source: Capterra
 

Bradley from Self-Employed
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

Does what we need it to -- integrates with our other financial apps

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We opted for Xero after using another accounting software product for 18 months. We have not regretted that decision since!

Pros

We went with Xero because it integrated with our other financial apps
Quickbooks was our original accounting software, but we switched when we found Xero; it seemed to be more user friendly than Quickbooks

Cons

Our previous account software offered a much better native app product. Xero is convenient for the cloud-based service, but I (sometimes) miss the native app functionality of Quickbooks.

Review Source: Capterra
 

James from Snap Talent International
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Great experience for a cloud based software package

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The system is easy to use and has some very good integrations, it makes sharing your accounts with the bookkeeper and accountant very easy. The reporting feature is also very good.

Cons

It would be good if it was easier to download your information to make sure its backed up. I have also had a few small issues where my bookkeeper has done something a little differently and ended up with rounding error that has to be corrected manually.

Review Source: GetApp
 

Michael from Fury Water Adventures

February 2018

February 2018

Easy to use software to easily manage invoices, payroll and accounts

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The interface is the best part of Xero. It was intuitive from the first time you log in. As great add-ons. If you use Stripe as your gateway the set up is seamless.

Cons

When I first start using Xero, there was no telephone support. They have been working on this and now have a number for technical and customer service, but it is new and not great.

Review Source: Capterra
 

Jolyon from Showcase Imagery

February 2018

February 2018

Excellent all round accounting package for companies small and large.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Complete accountancy services for a small business.

Pros

This software as a service has everything a business might need including full employee PAYE, expenses and purchase order integrations.

As a small business owner its very easy to align your bank and client accounts with xero. The functionality from just the mobile app is tremendous, let alone the full Web app experience.

Roles are important in xero, from employee expenses to external accountancy and consultancies, you can give everyone a suitable level of access.

Cons

There are a few issues around invoicing that you aren't able to control. For instance, if you have a bad paying client and need to automate incurred interest you'll need an add-on's service and these can add a great expense to the smaller business.

Review Source: Capterra
 


February 2018

February 2018

Ideal accounting software for non-accountants

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Transparency with our business, and time saving.

Pros

* Xero's really easy to use
* Their support is outstanding - really fast, and when they respond they have detailed info with helpful videos
* The user interface is great
* It makes day to day accounting MUCH easier

Cons

* Just a few features missing, like the ability to forecast repeating invoices
* The mobile app isn't functional enough (but I just browse to the desktop version)
* Submitting an expense is a little longwided if you're the sole person creating/approving and paying them out

Review Source: Capterra
 

Danny Carlson from Kenji ROI
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Scammy cancellation terms

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Integrates with some softwares Quickbooks doesn't. Good if you are an Amazon seller and need more detailed info.

Cons

Scammy cancellation terms: When cancelling, you get charged a full month cancellation fee without having access for that month. According to support if I want to access my books to export I'll pay for another month + another cancellation. Save yourself & use Quickbooks form the start.

Review Source: GetApp
 

Tom from Digital CICO

February 2018

February 2018

Great tool, has some awesome features and some simple functionality.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Allowed us to manage our accounts to a certain extent and for our accountants to login and work with us. Logging expenses and receipts is easy once you get in to a routine of doing so.

Cons

Bank feeds seem tedious to set up. We work with hsbc and having a synced bank feed would make life much easier, however it seems a long winded process.

Review Source: Capterra
 


February 2018

February 2018

Great accounting software for small and micro businesses

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Xero really stood out with its ease of use and interface, and I had an easy time creating and tracking invoices, reconciling, and creating reports.

Cons

I wish that it had a few more integrations, but I know that they are a newer product and are still actively developing.

Review Source: GetApp
 


February 2018

February 2018

First foray into online accounting software! Pretty Good!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Worked flawlessly with my Accountant able to access and work on my file remotely. Bookkeeper also could do my accounts from anywhere.

Pros

A fairly straightforward system once set up. Becoming industry standard for many. Tied in with my Accountant beautifully. Can be enhanced and improved using add-ons.

Cons

What more can I say other than price is too much! Could not afford this plus some of the other monthly fees required to have add-on functionality.

Review Source: Capterra
 

Graham from Prim Short Stays Ltd

February 2018

February 2018

Its pretty good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Its easy to use and navigate around with. Im not a trained accountant or book-keeper but with some practice have become very proficient in using it. The ability to interrogate whats happened and correct mistakes is very good.

Cons

The API seems to have severe limitations. Why it is in 2018 that we need third party software to identify whats happening with our credit card merchant payments? Stripe and Xero are 2 of the biggest and supposedly cutting edge softwares out there and yet can't seem to find a way to talk to one another in a way that allows proper reconciliation. Between my book-keeper and 2 lots of software I probably spend x3 what the Xero subscription costs, just keeping on top of this very basic tedious task of reconciling stripe transactions. Totally ridiculous and enough to make me actively seek alternatives.

Review Source: Capterra
 

Josh from 1 in 6 snacks

February 2018

February 2018

We have been using xero for two years, and it is incredible

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The best thing about xero is that it helps us keep organized and lets us know which customers have paid and which are behind

Cons

It is not compatible with our bank. If it was compatible, we would be able to see which checks have cleared etc

Review Source: Capterra
 

Sean from R8 Capital
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Lightyears ahead of the competition

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We moved from Quickbooks to Xero and I do not regret it one ounce. The UI is so much better, and it is much more user friendly. We have yet to experience an outage, and reliability is of upmost importance to us.

Cons

There are still several reporting features that are missing, but the Xero team seems to be rolling updates out daily.

Review Source: Capterra
 

Ashlee from MD Financial

February 2018

February 2018

Great all-around accounting software.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use and customize. I find the reconciliation screens easy to use. I really like the way Xero has created a community of professional support as well as peer support with their communities. I can almost always find the answers to my questions within minutes of running into a roadblock.

Cons

I wish their were more bank feed options. Also, at times I when finish creating or editing a transaction the next screen presented is not what I would consider the logical place to lead to. I spend a lot of time navigating back to previous screens.

Review Source: Capterra
 

Dmitriy from BBi Autosport
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Overall a great experience, easy, intuitive software - great for small business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Simplicity in managing basic finances and transactions, easy sync with banks and payment systems, clean UX.

Pros

I like the simple, intuitive interaction and the purely functional approach. The software is fairly easily scalable within its functions. Customer support is good and fairly responsive, in the very least communicating that missing functions are being worked on and or issues addressed.

Cons

Limited in function, though does not fall behind competition. I would love xero to take on more advanced inventory systems - but understandable if they do not.

Review Source: Capterra
 

Brett from CrewTracks

January 2018

January 2018

Integrates well with quotient

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Xero integrates really smoothly with quotient. When archiving a quote in quotient and creating an invoice, a corresponding record is created in Xero.

Cons

Xero's help documents are a bit difficult to use. I was trying to get help with import/export, but couldn't find anything.

Review Source: Capterra
 


January 2018

January 2018

Definitely a learning curve

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the ease of using the app - which is very important to me! It does seem like there's limited things I can input in the app, but I do love the ability to snap and submit my receipts.

Cons

I'm still new to this program, but I'm on a serious hunt for something perfect for my photo business. I don't think this is it.....but it's still a great program. Just because of the nature of the types of photo shoots I do, this just doesn't give me the flexibility to replace my handwritten system. Which clearly needs to be replaced!

Review Source: Capterra
 

Dan from Plaque Attack, Inc.

January 2018

January 2018

Easy to use, different approach then QB

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I loved the payroll funcationality. It was so easy to file. I sold that business, and am now in a state that doesn't support the functionality

Cons

I wish the payroll was supported in more states. I had to go with a book keeper this time around because they don't support my state, and I didn't want to bother with the books at that point.

Review Source: Capterra
 

Dana from My Balanced Bookkeeper

January 2018

January 2018

Great Software - User Friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Great program - really easy to use! Makes it easy to collaborate with clients about their books and lets them easily access reports if they'd like.

Cons

They need to hurry up with allowing partial/deposit based billing/invoicing. Currently, if you want to receive deposits/partial payments, you need to make separate invoices.

Review Source: Capterra
 

Stuart from Applebum

January 2018

January 2018

Great for a small business like mine with an easy to use interface

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I've been using this for just over six months and found it really to pick up and start using straight away. I use it for things like invoicing and timesheets for part-time employees. It links straight to the business bank account as well which keeps things straightforward.

Cons

I'd like to see more design options when it comes to creating invoices. I'd like more template options and ways to customise what we send out.

Review Source: Capterra