Xero

RATING:

4.4

(2854)

About Xero

Xero is a global small business platform with 3.95 million subscribers which includes core accounting, payroll, workforce management, expenses and projects. Xero also has an extensive ecosystem of connected apps and connections to banks and other financial institutions, helping small businesses access a range of solutions from within its open platform to help them run their business and manage their finances. Xero is a FIFA Women’s Football partner. About Xero accounting software Xero provides small business owners, accountants and bookkeepers with powerful online accounting software and access to up-to-date financial data. It’s designed to make life better for small businesses, their advisors and communities around the world. It connects businesses with their bank, ...

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Xero Pricing

Early: $5.50/month Growing: $16/month Established: $31/month

Starting price: 

$7.50 per month

Free trial: 

Available

Free version: 

Not Available

Xero dashboard

Xero Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4

Functionality

4.5

Most Helpful Reviews for Xero

1 - 5 of 2,077 Reviews

Karim

11 - 50 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed January 2021

One stop Accounting solutions for Small to Medium organisations.

User Profile

Ibrahim

Verified reviewer

E-Learning, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2022

Xero is changing the landscape of cloud accounting

My experience with Xero can be described as fulfilling, it has simplified my workflow and saved me a lot of time and effort, I no longer spend long hours at the office. This has also impacted positively on my health. I would recommend this software to everyone.

PROS

“It’s so clean to apply, even for non-financial human beings” My financial institution transactions are robotically connect to Xero so I don’t have to manually input them myself. I get my Financial statements the first week after the year end Another charming issue of this software is that it is a great idea if a corporation is unfolded across a couple of places with personnel operating in various locations. The accountants from every location can get admission to the financial data of all branches at any moment irrespective of their vicinity or time. As a world main provider of online accounting software program, Xero utilizes world-elegance cloud safety. Your data is appropriately saved in the cloud, and guarded from both Cyber criminals and perils like fire or flood.

CONS

The expenses tracking can be formatted to allow multiply currencies to be easily uploaded in batches or real time. No integrated ‘Debtor Chasing’ function so companies will have to manually follow up on their unpaid invoices.

Reasons for switching to Xero

I wanted more flexible features in my accounting software and something much more updated against being traditional.

User Profile

Shayla

Verified reviewer

Internet, 1,001-5,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2023

My accounting issues have been resolved by Xero

It aids in keeping track of expenditures to prevent overspending and in identifying unpaid invoices. By automating routine accounting processes like billing and invoicing, Xero has made my bookkeeping far more efficient and streamlined.

PROS

We really like that it can work together with other apps to improve business insight. There are many reports that provide all the information you may ever need. simple to keep tabs on the company's financials in preparation for tax filing.

CONS

Wish the linked bank accounts will stay connected and hope that more free integrated apps become available for use with Xero.

Reasons for switching to Xero

By automatically spotting inconsistencies on invoices, Xero's three-way matching features eliminate human mistake when paying suppliers. All of my accounting issues have been addressed by Xero. My need for a separate accounting software has been alleviated.

Marily

Computer Software, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Xero Insight

PROS

Xero allocates all features that makes it easy to carry out repetitive accounting tasks automatically.

CONS

No errors encountered for the past 6 months.

Andrew

Construction, 2-10 employees

Used daily for less than 12 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed March 2024

Projects Feature/Module

We use Projects in our business which is critical to getting accurate real-time reporting, but is actually a waste of money and time. The features have not been designed with "Projects" in mind. It was as if someone at Xero decided it was a good idea to make this an add-on which users have to pay for.

PROS

Not much. It really only serves the accounts payable/receivable function fairly well.

CONS

It was touted to be the go-to software but in reality it is really no better that most others. It is frustratingly clunky to use.