Xero Software


 

Established in 2006, Xero is a web-based accounting system designed for small and growing businesses. Xero connects small businesses with their trusted advisors and provides business owners with instant visibility of their financial position.

As a web-based solution, Xero can be accessed from any device with an active Internet connection. With Xero's robust accounting features, small businesses can view their cash flows, transactions and account details from any location. Bank transactions are all automatically imported and coded. Online bill pay helps keep track of spending and stay on top of bills due, improving relationships with the vendors that provide critical business materials.

With Xero, personal expenses can also be managed with mobile review and approval of each receipt. Xero offers unlimited user support and integration with a variety of systems, including ADP, Bill.com and Vend. The solution comes with 30-days free trial period for product testing and feature evaluation.

 

Xero - Dashboard
 
  • Xero - Dashboard
    Dashboard
  • Xero - Personal dashboard
    Personal dashboard
  • Xero - Bank reconciliation
    Bank reconciliation
  • Xero - Bank account management
    Bank account management
  • Xero - Payroll overview
    Payroll overview
  • Xero - Inventory management
    Inventory management
  • Xero - Multi-device accessibility
    Multi-device accessibility
Supported Operating System(s):
Mac OS, Linux, Unix, Web browser (OS agnostic), Windows 8

1,116 Reviews of Xero

 

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Software Advice Reviews (142)
More Reviews (974)

Showing 1-20 of 142

Jane from SDS Consulting Services Ltd
Specialty: Software / Technology
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

Basic functionality missing & charging sneaky

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

NO EXPENSE feature - just been removed from standard package and now charged per user add on
Basic payroll functionality missing - no P11D reports, no dividend functionality whatsoever.
Bank feeds very limited and regularly fail.
Support dreadful. Many many customers complained about expense functionality sold to them as standard now being removed but they say tough!

Pros

It’s simple to use (probably because there isn’t much to it)
Repeating invoices nice to have. Community support helpful but not xero support

Cons

NO EXPENSE feature - just been removed from standard package and now charged per user add on
Basic payroll functionality missing - no P11D reports, no dividend functionality whatsoever.
Bank feeds very limited and regularly fail.

Review Source
 
 

Sandy from Almost Anything LLC
Specialty: Consulting
Number of employees: 1 employee Employees number: 1 employee

July 2018

July 2018

A good alternative for small business bookkeeping

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Businesses that use Xero should make sure their accountants know the software and should take the time to learn the proper procedures for using Xero on a daily basis.

Pros

Xero is a double entry accounting system that can accommodate both cash and accrual basis for most small businesses. It has great features such as fixed asset management, expense tracking, sales tax and inventory management. Payroll is available at no extra cost in higher levels. Unlimited users.

Cons

Could be easier to use with better dashboard. Mobile app needs improvement. Some reports need to be added.

Review Source
 
 

Pieter from Albert Heijn
Specialty: Food / Beverage
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2018

July 2018

Xero

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Xero is a great program for keeping track of financials and it looks very nice with everything you need right where you can find it.

Cons

Some of the features are a bit hard to find, but all of the features you might need regularly are right where you'd want them

Review Source
 
 

Jason from NAE Cleaning Solutions
Specialty: Maintenance / Field Service
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

Leaps and bounds ahead of our previous software!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Xero hasn’t made keeping track of finances MUCH easier for out business.

Pros

The price is probably the best part about Xero. Very affordable considering the value. They are in the cloud which is huge when working remote. Customer service is very helpful when answers can’t be found in the vast knowledge base.

Cons

It goes without saying but financial software plays an integral role in any business. Things need to done when deadlines are due. It would be nice to be a able to speak to someone on the phone regarding support.

Review Source
 
 

Jordan from Riverbanks Zoo and Garden
Specialty: Non-Profit
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2018

June 2018

Great for Finance!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Highly recommended!

Pros

Xero is an online accounting software making finance operations so much easier and more convenient. You can view your cash flows and financial information and even carry out operations on the go!! Being able to access and conduct these activities from a mobile device has made operations so much faster and more convenient.

Cons

No real cons! May very rarely have service interruptions, however, these issues are quickly resolved and the company handles them so fast and efficient, you would never know the service was down!

Review Source
 
 

Peggy from Pole Star Experiential Learning
Specialty: Education
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

Xero and Employees

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Generally, this software is great and I would recommend that you look at this software when choosing an accounting software.

Pros

Xero has great training and customer service. The ease of use and the ability to get trained and work quickly is a big advantage. Xero can be a great option over QBO and pricing is good.

Cons

I had a client who lives in Missouri and had employees, I could not just use Xero because that state was not available at the time. Of course, there was an app I could use. The client did not like that he had to pay for an additional service. If you have food industry clients there is not a good app for food inventory for restaurants.

Review Source
 
 

Tammy from Joseph D. Carney & Associates
Specialty: Legal
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

Web Based Accounting Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Web based accounting software that covers many aspects including Core accounting, fund accounting, expense management, budgeting and forecasting, financial reporting, project accounting, billing and invoicing and payroll management.

Cons

Learning the system was a task but after learning all that it had to offer and how to use it this software is an asset to our firm!!!

Review Source
 
 

Derek from Colt Investments/ Asheville Community Properties
Specialty: Real Estate
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

Great software, much easier to use than others

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The software is very easy to use. I have minimal accounting experience and I can pick this up and use it with easy. Very clean software.

Cons

Any issues are probably more with my lack of accounting knowledge. Also, I wish it was more widely know in the United States, apparently it's big in Europe.

Review Source
 
 

David from URBANISTA Brokers Inc.
Specialty: Real Estate
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

Xero to the rescue!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Overall nice and easy to use! Integrated well with what I needed at the time. Just perfect for my expenses, invoices, payments, etc.

Cons

Its not perfect, of course. Nothing is! But no really cons I would say. There are associated fees, of course. But thats expected.

Review Source
 
 

Michael from MC Tax Consulting
Specialty: Other
Number of employees: 1 employee Employees number: 1 employee

June 2018

June 2018

Very similar to QB Online but different format/functionality.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

People STILL have to Learn to use Xero, just like any other software.
If you want something different than Intuit software, especially online access, then Xero is a decent alternative.

Pros

Not much.
It's very similar to QBO though it's similar yet different than that.
Competitor to Intuit's QBO though functionality is almost the same.

Cons

Some functions are available like multi-screens unless you use multiple browsers/tabs.
Report functionality is limited similar to QBO.
Pricing is very similar to QBO as well.

Review Source
 
 

Lisa from Repair Team PTY LTD
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Not recommended

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Just read the email templates and you will realize that this software is not for professional companies.
I also don't appreciate, that Xero uses the data from their customers to supply the government with info as to how the savings from reduced company taxes are used. This can work directly against businesses and is not covered in their terms and conditions.

Pros

easy, for small businesses.

Cons

too expensive, lots of short comings, company uses customer data to supply info to government, terrible customer service (just try and find a phone number on their website).

Review Source
 
 

Danielle from Belize Sustainable Agriculture Ltd
Specialty: Agriculture
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

I've used many accounting programs, and while this isn't my favorite, it's still very useful

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

It's very basic (if you like basic). It's a cloud software, so it's easy to manage your finances from anywhere. I've even used it on my phone, and I quite liked it.

Cons

The interface makes you feel a little lost at times. The top UI where you can browse to different locations feels like it's not sorted out too well.

Review Source
 
 

fiona from Scotia Seeds
Specialty: Agriculture
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Xero functionality

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

My accountant finds it easy to use. He likes the interface. I like the ease of producing VAT returns.

Cons

It is not a suitable product for any company providing physical goods rather then services as it cannot generate delivery notes/packing slips. It requires a work around to come up with something like one but there are no fields for purchase order numbers and every time you change the delivery address for a customer and then look at previous invoices it changes the delivery address for all invoices for that customer. I got this package because my accountant asked me to and I would not have agreed if I had known that it had no delivery note option.

Review Source
 
 

Kaycie from Edeh Empire
Specialty: Real Estate
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Accounting Made Easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I have used a lot of accounting products and I was pleasantly surprised by the ease of use that Xero provided.

Cons

The only complaint that I can think of is that I wish it integrated with other software a little easier.

Review Source
 
 

Ben from Anderson glass & glazing
Specialty: Construction / Contracting
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Xero fails to listen to it customers

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I love almost everything about Xero like
Bank feeds
Online anywhere access
Auto superannuation payments

Cons

They don’t care about you once you sign up !!!
No attachments for purchase orders or quotes

Can’t print from web have to print to PDF . It would be nice to ha e both options

Review Source
 
 

smit from GSTMadeEasy
Specialty: Accounting / CPA
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

One of kind accounting software

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Although it has some cons of the software, but i am using the same since several years, its pros overcomes all its cons

Pros

XERO is very smart and intelligent online accounting and book keeping software. Below are the features and pros of the software.

Overall design and user interface is excellent.

It some very useful features like auto bank statement upload, automatic back reconciliation, automatic bill payments, create purchase orders, multi Currency support with hourly foreign exchange rates etc.

Whether its small business or mid size business XERO is one of the best software

Cons

Software is somewhat overpriced.
QuickBooks online has also several more features that makes XERO a less competitive product.
It has purchase order facility but has nkt facility to make sales order.

Review Source
 
 

Mazen from Saudi Naval Support Co.
Specialty: Construction / Contracting
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

May 2018

May 2018

Great Value for Money, Accounting

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Made all our Accounting activities under full control and easy to manage, while providing better reports and Summaries.

Cons

Some more specifications should be added to cover more accounting utilities and gives better control on expences.

Review Source
 
 

rahul from Fynsis
Specialty: Software / Technology
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Xero Integration

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Its the best you will find, make sure you do give it a try once.

Pros

If you want Xero Integration then why not go for Fynsis SuiteCRM which is one of the worlds leading SuiteCRM. And full-fills all necessity requirements of customer.

Cons

The only cons which can be taken as pros is that it's very cheap and affordable. Actually there is no cons in this .

Review Source
 
 

Melissa from Incite Safety Pty Ltd
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Great feature but terribly overpriced

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Very easy to use, functional for even the most basic user, and the bank feed/bank reconciliation feature is fantastic

Cons

I cannot understand for the life of me how the Plan structure works. starter with 1 employee and then if you have even one other person employed (even a casual admin assistant for a couple of hrs a month) the Plan fee is per month.My work around is a /mth subscription (12mths 50% off)with Quickbooks and just use it for payroll and for the <30mins it takes me to do a payroll journal each quarter, I get to save per year. Xero - how about you give small business a bit of slack and at least allow for more than one employee on the Plan. I'd pay it.

Review Source
 
 

John from Typhon Transport Inc
Specialty: Transportation
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Concerns with Xero

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We've been using Xero for about two years now. There have been a few hiccups along the way but for the most part things have been ok. Recently however, we've had a problem with our bank feed uploading into Xero in order to reconcile transactions. We first encountered this issue on 2/10/18. We informed Xero and they said they would look into the issue. A couple of weeks went by without hearing anything about the feed working as it should. We contacted them again and they said they were still working on the issue but that we could manually download the transactions ourselves in the meantime. Today is 4/10/18 (2 months later) and they still have not fixed the issue. We are still having to manually download these transactions ourselves in order to reconcile our bank accounts within the Xero software.

I spoke with Xero this morning and they still do not have a timeline for when this will be fixed. They said they use an outside company to perform the importing of bank feeds functions and that they are not responsible for it not working. They said when we signed up for the Xero service we were informed about the possibility of the feed possibly cutting out at some point in the fine print (terms & conditions). They refuse to issue any sort of refund for their monthly service during this time of inconvenience because they say the bank feed import function is a free service offered by a third party.

The problem we have is that Xero is marketing this service as part of their overall monthly service package which you assume is really included in your monthly service fee you pay to them. When it doesn't work they take no accountability for it not working. We think it's very deceptive for them to market a service (bank import functionality) to prospective buyers, which you assume is included with your monthly service fee, but then take no responsibility for it not working when things breakdown. We believe they do this to gain a competitive advantage over other companies like Quickbooks. Instead of just charging for the bank import service which would increase their monthly service fee and make them less competitive on a price basis with their competition they artfully setup their service to be able to offer a more competitive price but not assume any of the responsibility when the service doesn't work as expected. The general consumer doesn't think to put this deceptive tactic together when they sign up for the service and Xero assumes once they have you onboard you'll deal with the issue until they can get it fixed because switching accounting software companies at a later date is extremely inconvenient.

Pros

The service accomplishes most of what it was intended to do albiet at a bit of a learning curve for the new user.

Cons

There is no customer service support number to call. Bank feeds do not work properly. IOS app is mising some functionaility

Review Source
 
 
 
Showing 1-20 of 974

Francisco from YCS PR
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Solid platform but getting more expensive as days pass by

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

IT was a the best bang for your buck 3-5 years ago. It's time to move on to something better.

Pros

Very simple UI. it's intuitive to use and it didn't take us long to understand everything the platform offers.

Cons

The platform is simple... yet it 'used to' work perfectly. The problem is that everything wasn't as dynamic or powerful as others platforms so Xero started to overhaul some features to make them better. The result? everything is now a new module that costs $$$/month/user. So what started as the 'best bang for your buck' is now as expensive as others. And after so many years probably there are more/better alternatives. Sort reviews by date because I used to consider xero a 5star platform but not anymore.

Review Source: Capterra
 


July 2018

July 2018

Everything I needed as an employee

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

As an employee I was pretty happy with my Xero experience, easy to book in time off, create time sheets and check my pay, also seems like it's probably relatively affordable.

Cons

Sometime I was a little bit confused about what how I was doing things - particularly with pay periods lasting longer than one week

Review Source: GetApp
 

Ray from Stellar Endeavours Pty Ltd
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

Overall great. Recently, shocking!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Overall, it's a good product. Easy to use. Simple UI though quite dated. It does everything we need it to plus more.

Cons

Until recently, there wasn't much I didn't like. I probably couldn't name anything, apart from the somewhat dated UI - but that's a stretch.

Recently however, Xero have taken a core feature (Expenses) and starting selling it as an add-on, on top of the monthly subscription fee.

Expenses as you may know, and would expect, is 'included' in the monthly subscription and formed part of the core software. There was no additional charge. They've recently updated the Expenses feature (which they should be doing anyway) and now believe that because they've updated it, that warrants it being pulled from core and sold separately as an add-on.

As a current subscriber, I signed up for the all inclusive package. Having features ripped from the core package and charged for in addtion to the monthly subscription is not on. Especially when no discount or reduction of the monthly subscription cost was offered.

As a SaaS provider, any and all future updates, regardless of how big or small they are, should form part of the monthly subscription.

Choosing an accounting package is a big decision and once you're committed, it's difficult and often costly to change. With Xero now employing this kind of model, I'd caution anyone considering Xero to think again, think hard.

Today it's Expenses, tomorrow it could be something else.

These disgusting tactics employed by Xero are unacceptable.

Review Source: Capterra
 

Krystle from Intellibookkeeping
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

Love this software!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great accounting software. Easily able to integrate with other third party softwares. User friendly. Great Xero support team.

Pros

Easy to use. Very simple format/design but essential. Easy to navigate. I prefer this software to QB/QBO.

Cons

Reporting features needs to be enhanced! Also, I'm unable to select AR/AP when creating manual journals. Those are my only two complaints but other than that, this is a great software.

Review Source: Capterra
 

Patty

July 2018

July 2018

Great app for clients

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is much more user friendly for non accountants than other cloud based programs. I love using it to interact in real time with my clients.

Cons

Since most of the information feeds directly from bank accounts and credit cards, it can be a little tricky if anything falls outside of the downloaded info.

Review Source: GetApp
 

Nicole from Techvatio

July 2018

July 2018

Easy to use and all the features

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

After research our company decided to go with Xero because of the availability of integrations and the audit trail and security features by user type.

Cons

So far we have not found any problems with Xero. It has been very easy to use and setup for our business.

Review Source: Capterra
 

John from Walks 101

July 2018

July 2018

Steep learning curve, but overall great product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It's the most userfriendly option out there

Pros

This software is increasingly becoming the industry standard. My accountant can use it but I can pull a report at any time.

Cons

The cost is pretty steep for a small business like mine, and like most SaaS's getting a hold of a customer service line (not knowledge base) can be difficult.

Review Source: Capterra
 


July 2018

July 2018

Bad navigation and interface, but overall good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like it because it does its job the proper way. Being cloud-based, makes it easy to collaborate or have multiple people checking information there.

Cons

Mostly the interface, small letter and confusing navigation. Items you need are not always in the menus you would expect them to be, and clicking in different parts of entries lead you to different places (like clicking the name of the provider or the amount in a transaction), often leading you somewhere you don't want to be and the only option is to hit the browser back button. Buttons are scattered in different parts of the screen. There are almost no graph reports that could greatly help checking the numbers. Really hard to compare a progression of numbers over time.

Review Source: Capterra
 


July 2018

July 2018

A very inexpensive accounting solution which covers most of what small businesses need

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the price a lot. The team prides themselves on creating beautiful software and that is certainly the case. Very simple to use.

Cons

The user interface is not very well designed and can be confusing at times. It is difficult to find what I am looking for at times.

Review Source: Capterra
 


July 2018

July 2018

Easy to use compared to some other programmes

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of access
uploading documentation at the time of entry
easy to reconcile
time savings! Business owner does invoicing, i do everything else.
bank statements are there overnight
easy to use

Pros

Its web based and allows me to be mobile and complete the jobs where ever i am
I can see the original transaction and amend and redo
allows for easy recs and journals
GST returns are sooooo easy!

Cons

Can be hard to follow without an accounting background and why it doesnt reconcile, it can take a fair bit of work if you dont know what you are doing
Setting up the chart of accounts can be arduous

Review Source: Capterra
 

Julia from JNB Products Inc

July 2018

July 2018

Xero provides easy cashflow management and reporting for my small business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy reporting; online access to daily transactions for reconciling; one-click reconciliation; reports

Pros

Ease of use; quick, realtime reporting; ability to create the dashboard view for pertinent information

Cons

Trying to learn the intricacies of how to keep the settings interface from reverting back to the default

Review Source: Capterra
 

Hans from Hotel Ambrose

July 2018

July 2018

Pretty Full featured, but missing some QoL adjustments

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Overall, it's quite full featured. Tracks everything as expected. Love their advisor network and their integrations.

Cons

Maybe it's because I'm using an account which was giving to me by our accountant, but some things aren't what I expect. There's a lack of polish in a good amount of areas.

1) Bank sync is kind of broken. Maybe this is a Canada thing though.
2) No Adjustment entry. What if I wanted to make a manual adjustment entry? Can't do it, as far as I can tell.
3) Don't understand the purpose of the iPhone app. It isn't even accurate.
4) Minor one, but merging multiple Contacts. you can merge one at a time, but can't merge multiple accounts into a single one. Only one at a time. This is annoying because ReceiptBank creates a bunch of different accounts that are very similar.

Overall, I would recommend Kashoo over Xero. The only problem is that they don't have as much support as Xero in terms of accountants actually using it.

Review Source: Capterra
 

Amanda

July 2018

July 2018

Superb Accounting Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of use, functionality and super platform. My clients have all started using Xero for their business accounts, this enables us to keep their accounts up to date in real time.

Cons

The only issue I have is with a third party not being able to directly feed and that;s LLoyds bank, I do hope that Lloyds get on board with direct feeds because the yodlee feed fails for my clients on a regular basis

Review Source: GetApp
 


July 2018

July 2018

I'm an accountant and used Xero with one client who needed to have a review before tax prep

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I was able to get the job done for my client but will not pursue working with other clients that use Xero.

Pros

It's easy for non-accountants to use by allowing transactions to be imported directly by linking their bank accounts. Business owners don't need to understand accounting in order to use Xero.

Cons

As an accountant, I like to have multiple reports open so I can switch back and forth. The General Ledger is hard to work with and in my mind clunky. I do most of my work with QBs desktop and confess that I'm used to all the functionality that comes with that software. The section of where to add a Journal Entry is buried in reports which doesn't make sense to me.

Review Source: Capterra
 

Jodi from Get Storied

July 2018

July 2018

Xero has been a great tool to implement.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy invoicing.
Simple, clear reporting.

Pros

Ease of invoicing. I can quickly set up recurring invoices, for an length of time. Easy to duplicate invoices to save time.

Cons

The main navigation isn't as intuitive as I'd like. Hard to find some of the key tools I use on a regular basis.

Review Source: Capterra
 

Karthi from GlobalBest Leads
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

An excellent accounting software clubbed in with a lot of features adaptable for all kinds of businesses.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Data security is enabled. Helps to easily manage the reports. Permits access to multiple users. Can be accessed from any device. The dashboards help you to quickly grasp the financial status of your firm. Easily generate reports. You can also store the contact information of your stakeholders. The software initially offers a trial period after which, you can choose your desired plan. Offers a lot of innovative features for management of cash flow and also to analyze the financial data.

Cons

Inventory management function lacks in features. The application is not ideal for large businesses. The global version that is available for most of the countries lacks in printing capabilities. The entering of preferences all the time is, in fact, a tedious task.

Review Source: GetApp
 

Brian from GSC

July 2018

July 2018

Easy to use online accounting software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Cloud based hence able to access the system anywhere in the world and able to issue invoices even if not present in the office.

Cons

At times too simple and limited in its features. Not being able to select COGS calculation method and different accounting methods also is a drawback.

Review Source: Capterra
 

Max from Geckos Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Easy accounting system to use

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

streamlining accounting efforts

Pros

You can create quick reports of balance sheets / cash summaries etc via pdf
easy to reactivate employees if casual

Cons

no phone support
no integration into Ezidebit, which is one of the leading payment providers in Australia

Review Source: Capterra
 


July 2018

July 2018

Simple and clear cut accounting management software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Very simple and clear cloud based software with multiple API linkages that make it easy to sync across different platforms and track sales figures.

Cons

Some advance features such as COGS recognition methods are inadequate, compared to other software such as Autocount. Customization is not as flexible as well.

Review Source: Capterra
 


June 2018

June 2018

A feature rich and beautiful accounting tool !

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

As a small business, Xero allowed us to visualize and understand how cash moved in and out of our company. I loved the clean and pleasant UI, how we can access it using multiple devices, how it integrates with out bank and how it supports currencies from others countries.

Cons

Setting up multi currency was not particularly easy.Their customer service was not particularly helpful either.

Review Source: Capterra