Xero Software


 

Established in 2006, Xero is a web-based accounting system designed for small and growing businesses. Xero connects small businesses with their trusted advisors and provides business owners with instant visibility of their financial position.

As a web-based solution, Xero can be accessed from any device with an active Internet connection. With Xero's robust accounting features, small businesses can view their cash flows, transactions and account details from any location. Bank transactions are all automatically imported and coded. Online bill pay helps keep track of spending and stay on top of bills due, improving relationships with the vendors that provide critical business materials.

With Xero, personal expenses can also be managed with mobile review and approval of each receipt. Xero offers unlimited user support and integration with a variety of systems, including ADP, Bill.com and Vend. The solution comes with 30-days free trial period for product testing and feature evaluation.

 

Xero - Dashboard
 
  • Xero - Dashboard
    Dashboard
  • Xero - Personal dashboard
    Personal dashboard
  • Xero - Bank reconciliation
    Bank reconciliation
  • Xero - Bank account management
    Bank account management
  • Xero - Payroll overview
    Payroll overview
  • Xero - Inventory management
    Inventory management
  • Xero - Multi-device accessibility
    Multi-device accessibility
Supported Operating System(s):
Mac OS, Linux, Unix, Web browser (OS agnostic), Windows 8

739 Reviews of Xero

 

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Software Advice Reviews (92)
More Reviews (647)

Showing 1-20 of 92

Rhea from Insurance
Specialty: Insurance
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Xero is amazing!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This is so amazing!

Pros

Its a user friendly and it has large feature selection, better than any accounting software inever used!

Cons

xero is not super simple but when you get the hang of it, everything will be fine , its very quick and so powerful!

Review Source
 
 

Andrea from Fragola Matta ltd
Specialty: Food / Beverage
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Xero Transaction Limitations Monthly Basis

Ease-of-use

Functionality

Product Quality

Customer Support

Before you move to Xero I strongly recommend to consider above comments

Pros

- Cloud base.
- 100 Users at no additional charge.
- Start Up business: Yes
- Payroll extra feature but available when you pay a premium

Cons

- No Telephone Support.
- No Remote Support.
- No Back-Up.
- Their terms they are stating that they don't take responsibility in case they lose your data (remember it is cloud)
- The software seems to be affordable however they make money from third-party apps this means if you are not careful you are ending up to spend more.
- They offer a free migration up to 2 years of your books however you will get a surprise, not inventory and other areas of your books need to be reconciled so another words be prepared to spend quite a lot of time.
- Additionally, Xero has got Transaction limitation on the monthly basis which they don't tell you which is.

Review Source
 
 

Sean from Rok
Specialty: Retail
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Horrible Customer Service!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Cons

Horrible company. I thought my service was cancelled. Would not refund anything for months of non-use (not even a partial refund). I will report to credit card company

Review Source
 
 

Kamran from Silverwater Plumbing
Specialty: Construction / Contracting
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Payed for a new service that Xero could not reconcile.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I am very disapointed in Xero. After all the troubles I have had with using there service they do not want to refund my money.
This is the 3rd company I have created with them and this is not the first time there has been problems with the bank reconciling.

Pros

*It has some good features and alot of support videos.

*it is fairly easy to use

*Has a decent app.

Cons

Worst support I have ever dealt with.
No phone contact support I was being sent back and forward through email between Xero and my Bank to try and fix the reconciling problem.
After 3 weeks of contacting Xero and my bank and still the problem was not fixed I decided to cancel my subscription

Review Source
 
 

Mary from EBOS(UK)Ltd
Specialty: Accounting / CPA
Number of employees: 1 employee Employees number: 1 employee

November 2017

November 2017

the joy of Xero

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall I like it more than any other softwares for small businesses

Pros

- navigation around icons is easy
-easy to understand
-can attach documents
-can view attached docs easily

Cons

correction has to go through many loops
looking back at transactions isn't easy
stock management isn't easy

Review Source
 
 

Daryl from UniBiz
Specialty: Software / Technology
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Xero make accounting very easy even if you're a newbie.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Xero is for me the best alternative /competitor for QuickBooks.
Love the smoothness and the features are flawless.
I got to try out the trail version and I'm impressed at what the capabilities are.
Good recommendation for accounting in the cloud.

Pros

- Best advantage above some other great cloud accounting systems is the multi currency feature
- Great invoicing features: send automated invoice reminders, customize templates, bulk invoicing.
- Inventory: Bulk import, best seller tracking, untracked and tracked items.
- Connect Apps to increase effective accounting, inventory management or sales.

Cons

- Some like cloud based systems, others don't. Thing is you have to have an internet connection in order to work.
- For enterprise purposes, you might look for a more advanced system. But this software covers almost every aspect of running a good business.

Review Source
 
 

Gavin from 2plus
Specialty: Engineering
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Xero Cloud based accounting

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Xero makes accounting fun rather than a chore, the system learns as you use it and automatically completes reconciliations.
The phone app loads fast and is easy to navigate.

Pros

Easy to learn
Wasy to customise
Can be used anywhere - I have done my daily reconciliations while sitting waiting for a dentist appointment
Phone app loads fast and has all the funtionality of the desktop version.
Integrates well with email and the other cloud based software apps we use.
Link to IRD makes filing tax returns quick and easy

Cons

I only use Xero for one business. If you operate more than one business the email integration is a bit clunky.
There are a large number of 3rd party apps which integrate with Xero to perform peripheral accounting functions eg time sheets, job costings etc, not all of these are as easy to use and learn as Xero.

Review Source
 
 

Steffi from University
Specialty: Manufacturing
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2017

November 2017

User Friendly Accounting Software

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

1. User friendly- one of the most user friendly accounting software I have used
2. Comprehensive- covers most of the accounting cycle and its documents

Cons

1. No split invoicing- our pseudonym business requires deposit payment, so we need to manually prorate accordingly

Review Source
 
 

Danielle from Commodities Stores & Energy
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

It's Decent for it's type

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

-Xero appears more professional than Quickbooks.
-Offers the currency I use
-Simple to use
-Double-entry accounting
-Offers expenses, invoicing and uses the CoA

Cons

It tends to be a little repetitive for certain things. The invoices also look weird (expenses as well) for inputting. I prefer Quickbooks in this sense. And then invoices require additional approval, even though i'd be approving my own invoices...It also took me some time to find the CoA

Review Source
 
 

Dawood from MEL Incorporated
Specialty: Accounting / CPA
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Brilliant accounting system for small business and accountants.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The system is cloud based with an excellent support service. User friendly interface with well designed menu's.
Functional customisable financial reports. Multicurrency processing capability.
Wide range of associated apps.

Cons

Limited inventory and purchase order tracking functionality.
Slow development of requested features.

Review Source
 
 

Ahmed from Dr SA Yasin Surgery NHS
Specialty: Healthcare / Social Services
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Still not up to speed with this software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Please make it more user friendly and make available some telephone support or have an option to do an online chat to sort out issues

Pros

Easy access via net, Easy access via net, Easy access via net, Easy access via net, Easy access via net

Cons

very frustrating that to edit any transaction, you have to go into edit rather than from the list. Not user friendly. Uploaded a CSV file but unable to assign transaction amount and cant go forward. Also email support is frustrating as well

Review Source
 
 

William from Hutch & Co. Financial Solutions
Specialty: Accounting / CPA
Number of employees: 1 employee Employees number: 1 employee

October 2017

October 2017

XERO Accounting Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The feature rich addins, track ability, multi api connect ability, great cost, easily customization and great customer service. Top notch software.

Cons

Wish they would work harder on getting payroll up and running in the easy states like Maine, New Hampshire and Vermont, but really Maine.

Review Source
 
 

tina from Vati Projects
Specialty: Construction / Contracting
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

slow - doesn't load

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

definately not recommended

Pros

ok to use for extremely simple business

Cons

pages don't load, error messages constantly, takes up to 5 attempts to save a bill. too expensive for the value, make sure you have plenty of time on your hands because most dont save and you have to remember to check what you need to redo

Review Source
 
 

Ciara from The Brilliant Club
Specialty: Non-Profit
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2017

October 2017

Has changed our accounting systems for the better - much easier to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Ease of use, user experience, better storage system. The design is fantastic, the team understand how to use it quickly which makes training easier

Cons

I'd like the ability to use more features on the app. I'd also like the ability to use more filters on the excel reports

Review Source
 
 

Federico from Vivacity Labs
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Excellent Accounting software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Would highly recommend

Pros

Easy to use, and super easy to navigate around.
Great for running reports and keeping track of all company accounts.

Cons

The only con i Can think of is that partial payments on PO's aren't really allowed but instead it is necessary to double the PO.

Review Source
 
 

Paul from The Big Picture
Specialty: Telecommunications
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Makes managing the accounts easy

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Ease of use and simplicity of the product. It is easy to link with online accounts, and then allocate as required. Simple to do reconciliations.

Cons

Needs to have a proper cash flow statement capacity to help understand future recurring transactions

Review Source
 
 

Vincent from Mudd Print & Promo, LLC
Specialty: Distribution
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Best for small business!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to learn and use, can customize forms, can integrate 100's of third party apps to reduce keystrokes, setups in a flash, and can import previous software data relatively easy.

Cons

Customer support could have been a little more helpful, but since it is so new to U.S., there are not a lot of tech support people around yet.. But they will be soon, because this software rocks!

Review Source
 
 

Kate from TasmaNet
Specialty: Telecommunications
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Great program from SMB's taking care of their own accounts.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Really good bit of software for the small businesses being run internally. When you get to the complexity where you need an accountant, might be time to move on.

Pros

Very user friendly, intuitive, and good accounting controls in place to help the non-accounting folk don't get lost down rabbit warrens.

Cons

Can be frustrating when coming from an accounting back ground, not being able to control or direct everything in your financials. Asset management system is much better than others in the market, but still frustrating.

Review Source
 
 

Jackie from Swiftpoint Ltd and YikeBike Ltd
Specialty: Manufacturing
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Great accounting software to use when managing more than one company.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

By incorporating Payroll, we were able to streamline our wages and salaries, it saved us a lot of time.

Pros

It is very easy to use. Retrieving reports from the software is great, almost everything you need for reporting is available or customisable. They also regularly add new reports.
The Community is good, I have referred to questions placed by other to find out how to do something.

Cons

There is limited inventory management and you are limited to only 2 active tracking categories.
More guidance could be available when setting up a payroll system - there have been times when leave balances have not updated on an anniversary.

Review Source
 
 

Shelley from Shellz hairdressing
Specialty: Other
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

Best for Sole Traders

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

As a 1st time small business over, Xero is great value for money and quick and easy to use. With 0 employees it is easy to reconcile transactions between my business bank account and my accounting software. It's all done for you!
Just go through and confirm which is for what. It only takes a few minutes.
Having easy access to discuss or query my accountant at any time through the cloud set up. I can expect responses in the same time you could expect a response from a simple email.
I Love it.

Cons


Review Source
 
 
 
Showing 1-20 of 647


December 2017

December 2017

Xero works for accounting with Squarespace

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I like how easy it is to do my accounting work using Xero, which is integrated into my Squarespace store.

Cons

I have heard of them not allowing a user to access their own info after stopping the service which I'm not sure is the right thing for them to do.

Review Source: GetApp
 

zach from Sweetbridge
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2017

December 2017

Xero makes it easy to take care of most of my accounting needs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I can pay people easily, and get paid even easier. I can automate most of that using the API and that is what I love the most about them!

Pros

I can pay people what they need, and bill people what I need. I like the API interface with it as well. That is always a plus in my book.

Cons

I don't really like that they are based out of the US. It makes it harder to talk to someone higher up in the company with the hours that I keep.

Review Source: Capterra
 


December 2017

December 2017

Confusing and difficult to understand

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I didn't really use it long enough to benefit.

Pros

Some accountants prefer this software. Affordable. Seems more modern than Quickbooks in the interface and user experience.

Cons

Some accountants do not prefer this software. I felt like it had a steep learning curve. I never really could figure out how to take advantage of it so I went back to Quickbooks

Review Source: Capterra
 

Daniel from Healthflow

December 2017

December 2017

Really not as great as it should be for the high price

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Cloud accounting that my accountant enjoys more than I do!

On the plus side, my team can enter expenses on the move, albeit in a clunky way.

Reconciliation and bank feeds are well implemented.

Pros

Robust accounting software which has been customised to individual country accounting systems, which is a bonus because many are specific to one location.

My accountant is happy working with Xero and so that makes our working relationship easier, especially being able to do remote check ups and ledger corrections.

Automatic bank feeds are well implemented.

Cons

User interface is slow to get around, could do with being a modern single page app really.

No native versions for desktop, even though it is the sort of application you need to move around fast and enter a lot of data into.

Mobile apps are clunky and not very task driven. Data entry could be smoother.

Receipt functionality is half baked. Why can't it trim and optimise receipt images like popular scanning apps do? The file upload area is hugely annoying to use, needing a tedious preview process to see what the receipt is but not allowing data entry at the same time. This effectively means you have to have a look and remember what is on your receipt.

Servers feel slow, not helped by old multipage form style design of website. Needs to be a progressive single page web app badly.

Review Source: Capterra
 

John from Viva MedSuites

November 2017

November 2017

A good alternative to QuickBooks Online

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall it works and keeps my books in good order and is simple to use.

Pros

The entire interface is a little more friendly than Quickbooks Online, but takes some getting used to if you're a QB user. I like how you never really have to do a month end reconciliation as you just reconcile each transaction as they come in. I went with Xero because another management software that I had chosen only integrated with Xero, not QBO at the time. So I decided to give it a try and ended up liking it.

Cons

The reporting options aren't as customizable as I'm used to in QB. For example, I would like to print out a P&L by month, showing Jan-Current Month to date. But I can only print a monthly report going backwards- showing the current month first and then going back each month. So instead of left to right: Jan-Feb-Mar-Apr etc. It will only give me Apr- Mar - Feb - Jan.

Review Source: Capterra
 

John from Software and Technology

November 2017

November 2017

Good but not great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Good software to manage my business but not excellent as like others software. Although, it helps me to keep the record of my item.

Cons

No more features like other software. Also, have a lot of to modify. Hope, they will solve all of the issues.

Review Source: Capterra
 

Thomas from Volunteer Adventure Corps

November 2017

November 2017

Nothing else compares

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of use, mobile friendly, the reporting structure, the costs, don't need a background in accounting to understand.

Cons

I wish I could bulk delete invoices rather than having to go into each one individually to void them.

Review Source: Capterra
 

Roger from PrimePort Timaru Limited
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

I am a happy user.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

The interface is simple and effective - the integration with Dear Systems for inventory management is very good.

Cons

It's not always intuitive and the management reporting is clumsy/clunky. The reporting side is the weak point.

Review Source: GetApp
 


November 2017

November 2017

I don't care for Xero much. Missing a few features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The only benefit and reason I use Xero is because Client insisted because it integrates with his retail sales force application Magento.

Pros

Accounts receivable reports, Integration with Bill.com, ability to copy from invoice to PO, Bill and vice versa.

Cons

No actual bank reconciliation. No undeposited funds to combine more than one check when received from customer. When print checks to pay bills, lists all items instead of just the invoice amount and number on the check stub.

Review Source: Capterra
 

Raquel from Apok, C.A.
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Beginner

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I recently started using it and there are many things that I have not discovered yet. So far everything is working very well, I think it could be a good option for the company where I work. The options of bank connections and reconciliations I think will be very useful

Cons

They should leave multi-currency from the most economic plan. It would be great to have it from the beginning

Review Source: GetApp
 

Jose Efrain from ACEI Servicios Contables y Tributarios
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

It is a great product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It has medium difficulty, but it has a large community to answer questions, I like the ease with which you can customize the invoices and how you can perform the reconciliation of a bank operation with several of the accounting

Cons

There are accounts that are of the system but if errors are recorded in that account it is practically impossible to correct it without having to modify a large number of accounts

Review Source: GetApp
 

Clayton from Paintzen

November 2017

November 2017

Very basic and limited function. Can quickly outgrow if your organization plans to grow

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The software is cheap and simple, and has a few ad-ons that are helpful for collecting on invoices.

Cons

Development team does not put out obvious functions in time. Very limited functionality and is better used by companies outside of the US.

Review Source: Capterra
 

Adam from Taopix LTD
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Revolutionised the speed of doing accounts

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Hours of time saved.

Pros

Saving a lot of time compared to Sage 50. Everything is so much easier to view in real time and share around the team.

Cons

Some terminology is different to Sage so that takes a little getting used to, but other than that all good.

Review Source: Capterra
 

Kamran from Auto Spa

November 2017

November 2017

Difficult to set up easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's web based, looks good, and works (ish) with many systems through the API. They fixed the Stripe integration, finally, which was a problem for years. The customer service is fantastic. I've been on a first name basis with my personal customer service representative since day 2. Every time I have a problem he quickly helps me figure it out, regardless of how basic. The interface is intuitive and flexible. What I like best is the unlimited user capability for no extra charge. It is also convenient to have multiple people logged in at the same time. This allows people to be using it in the field as well as the bookkeeper in the office.

Cons

The phone app is not as expansive or fully functional as I would like. It can be used but not the best. It is sometimes easier to log in through my phones web browser than through the app. Setting this service up was a PAIN. I hate dealing with accounting anything, and honestly quickbooks was a way easier and painless setup. But now that I have it up and running it's going okay.

Review Source: GetApp
 

Daniyal from Car accessories

November 2017

November 2017

My online project management suites

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

- An easy to use, user friendly website
- Excellent customer support
- provides its clients with a 30-day free trial and three SMB and enterprise pricing plans to choose from with the lowest package.
- A web- based software and supports iPad, Windows, Mac, Android
- Xero offers great help tools for financial management

Cons

- Xero offers some amazing invoicing features (like bulk invoicing), there is only a single invoicing template, and it’s very underwhelming.
- There are hardly any customizations options; in fact, all you can do is add your logo
- In order to import .csv files into Xero, you have to spend a significant amount of time downloading Xero’s unique invoice formats and reconfiguring your file to fit their templates.
- The lack of a project/task feature and the lack of job costing could be a big deal breaker for some small businesses

Review Source: GetApp
 

Kristen from Let Us Compost

November 2017

November 2017

Fantastic! I finally have the tools from Xero to drive my company to its greatest potential.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Understanding the numbers! I'm finally educated about my own business, which sounds ridiculous, but so many business owners are creative dreamers that never look at the numbers. Even ones that are successful don't look at the numbers because they feel like it's not necessary - and that's the biggest lie in the world. It's so easy to share the reports with people at all levels in the company, and I feel a fantastic sense of control with the numbers because of Xero.

Pros

Cloud availability, choice between manual or automatic accounting, incredible reports, easy to print, beautiful, fun to use, don't have to be an accountant to use it, fantastic break-down of categories and overhead vs. cost of goods. Shows great percentages - growth overall, percentage of sales per category and percentage of expenses per category - easy to understand the nuts and bolts of your business with Xero and make quick changes to your business model when a problem arises.

Cons

Balance sheet leaves much to be desired - harder to figure out than the rest of the software and difficult to understand in conjunction with the profit and loss. It's not possible to see a comprehensive financial picture - perhaps what makes it so great for non-accountants is its simplicity makes it hard at times to get into the nitty gritty. The billing aspect of Xero is atrocious, just really, really bad. Invoices on "repeat" stay in a strange ticker until you command them to be sent, it creates a lot of problems. Definitely have a separate billing software if you use Xero, especially if your clients are on subscriptions. I wish it integrated better with a growth planning tool - integrates with CRMs fine but doesn't help you look into the next couple of years, or present a future picture to investors.

Review Source: Capterra
 

Hilary from Appliance Master Inc.
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Great cloud based product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

very user friendly
Great functionality
very powerful software if you use all the reports
Cloud based
Ease of use
Price
My accountant can access it if needed

Cons

Some of the reversals and setting up recurring charges/items could be easier to manipulate. Overall, not too much of an issue.

Review Source: Capterra
 


November 2017

November 2017

I love this product.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This software is very intuitive and easy to use. They Customer support is very friendly and helpful. The training to use the software is great. You can customize the training to fit your needs.

Review Source: Capterra
 

Scott from Law Office of Scott A. Mossman

November 2017

November 2017

Easy to use after set up

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy to use, lots of value for the money.

Pros

Over the last 5 years I have found Xero to be so much easier to use that what I used before (Quickbooks). It is also a great value, since it includes accounting, payroll processing, payroll tax filing and payment, and just about everything else I need to run the finances of my business. The tight integration with Paypal to receive payment on invoices is especially nice.

Cons

Over the past few years Xero has a addressed some of the less convenient aspects of the platform. The only thing that is still annoying is that there is no automatic feed for my bank. Only 4 U.S. banks (plus Paypal) have direct feeds. Users who bank with other institutions, have to go through a cumbersome process with Yodlee to update their feeds. That means entering the username for your bank and a confirmation code sent via email every time you want to update the transactions.

Review Source: Capterra
 

Tracie from Vintage Worx Community Development Trust
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Using Xero has made financial reporting to committee members a breeze

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Saved hours of time, produced much more professional reports

Pros

As a lifelong spreadsheet user for every kind of financial record, report, explanation I subscribed to Xero expecting to drop it within days. I even doubled up on every entry, one in Xero and one on a spreadsheet. Within 2 weeks I said goodbye to spreadsheets completely and became best friends with Xero. It's a great piece of accounting software, easy to use, great help guides and really does provide an abundance of reports . I can honestly say it has saved me hours of work each week and I have just completed my year end which for the first time ever (in over 30 years) was an absolute breeze Definitely here to stay!

Cons

A couple of the functions could possible do with a couple less keyboard actions to complete but nothing major and certainly doesn't deter from plus points

Review Source: Capterra