--- title: "Xero Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Xero. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Xero is a good fit for you!" source_url: "https://www.softwareadvice.com/accounting/xero-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Accounting Software](https://www.softwareadvice.com/accounting/) / [Xero](https://www.softwareadvice.com/accounting/xero-profile/) / Xero Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/accounting/xero-profile/) Reviews [Alternatives](https://www.softwareadvice.com/accounting/xero-profile/alternatives/) # Xero User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 3,322 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.0/5 - Value for money: 4.2/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 1,985 reviews (60%) - 4 stars: 935 reviews (28%) - 3 stars: 241 reviews (7%) - 2 stars: 69 reviews (2%) - 1 star: 92 reviews (3%) ### Most mentioned pros - At the same time, I’ve found that for more complex requirements, like detailed reporting or advanced customizations, it can feel a bit limited and sometimes requires workarounds using external tools. Despite that, for regular accounting needs and overall usability, it’s a reliable and user-friendly solution that has significantly improved workflow efficiency. - Invoicing is a breeze, with option to import invoices straight from emails and copy previous invoices it saves so much time! - The collaborative environment and access to cutting edge tools allowed me to learn a lot and see the direct impact of my work on improving efficiency for businesses. ### Most mentioned cons - What I liked least about Xero is that customer support can be slow and limited, and some advanced features like reporting, payroll, and customization feel less flexible or harder to use than expected. - It does not have capability to manage and depreciate complexed fixed asset, also multi subsidiary management is challanging - It is not great for multi-company businesses as you cannot be logged into more than 1 at once, you have to chop and change between them and to make intercompany transactions, you need to post separately in both entities. ## Xero customer reviews Showing reviews 1-25 of 3,322 (page 1). ### Xero - best accounting software! - Overall rating: 5/5 - Reviewer: Joy C. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Excellent - I'm a huge fan of Xero. If you want accounting software that works, has great integrations, isn't bloated with a lot of things you don't need, and doesn't try to sell you something every time you open the software, try Xero. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Xero is excellent accounting software! In my bookkeeping practice, Xero is the software we recommend for new clients. It's easier for business owners to use than its competitors, but has the same full functionality. There is almost no downtime, the software just works as software should. I run my practice on Xero as well. #### Cons They've rolled out so many new features in the past year or so that almost anything we might have complained about has been addressed. The one thing we are still waiting on is the release of progress invoicing, but I understand that's on the roadmap. #### Reasons for choosing Xero More features, ease of use, reliability - less downtime. #### Reasons for switching to Xero Xero is easier to use, has more features for a lower price point. --- ### Great product, easy to use. - Overall rating: 5/5 - Reviewer: Loic J. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, easy to integrate with and gets the job done quickly with no fuss. As a developer their API is open and not paywalled which is nice. #### Cons Wish the base tier was not so limited in terms of number of bills and invoices. End up doing workarounds because of this. #### Reasons for choosing Xero MYOB is not great. Very fragmented product line with very anti consumer business practices. API is paywalled. --- ### Great Invoicing portal for small businesses. - Overall rating: 5/5 - Reviewer: Abhishek A. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Overall experience has been great with Xero. I have been sending invoices and I don't have any issue with my invoicing portal. My clients view invoices and pay them directly. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Over the years, Xero has made significant changes in the way they structure their invoices. I have been using Xero for sending invoices and so far it has been great. Invoicing customization is perfect and I can link my payment options along with the invoice. #### Cons The pricing part remains my turn off for Xero. Number of invoices is still less for a value per month. I guess this should be unlimited for all the subscribers. --- ### Xero takes some learning but is definitely worth it - Overall rating: 4/5 - Reviewer: Pupp R. - Verified reviewer: Yes - Industry: Events Services - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Overall I like using Xero. I have tried other accounting software options over the years and this is my favourite. It’s not completely beginner-friendly but that’s only because it is such a comprehensive piece of software. If you take the time to learn how to use it properly and set it up to your specific requirements it’s great. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I like the integrations available with Xero, it is compatible with a number of other services and softwares we use. I also like the scope of capabilities Xero has. #### Cons It isn’t the easiest software to use if you aren’t already experienced in using accounting software. Even if you have some experience using other accounting software you’ll still likely need to do some basic training or self-learning in order to use this software to its potential. #### Reasons for choosing Xero Xero had better compatibility with the other software we use and it also had a better price offer at the time. #### Reasons for switching to Xero We outgrew Zoho and decided to go for Xero as it was compatible to integrate with the various other products and platforms we use. --- ### Surprisingly, it appears to be working without breaking - Overall rating: 5/5 - Reviewer: Hayden B. - Verified reviewer: Yes - Industry: Construction - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We used to spend months closing the books due to having cabinets full of paper. I no longer have to login and logout of multiple accounts fifty times per day. I’m glad it catches mistakes such as double paying a vendor prior to my boss yelling at me. It’s nice that I can work from home a couple days per week as it’s hosted in the cloud. Tracking our 50 Grants is much easier to manage then they were with our previous software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I setup Xero by myself, which is miraculous, most of these kinds of systems fail on their first start. I've got my coffee running down my leg as I sit here trying to balance my laptop on my knee in the server room waiting for my vendor call. So, I will try to keep this short. Xero integrates with Salesforce and Concur fine. I was surprised it did not crash once we transitioned to using Dimension Structure over the old Account Number fields. Most of the time the AI Bill Coding reads the invoices correctly so I don’t have to type as much which is a small relief. #### Cons Everything has to be done on an entity-level as opposed to being able to access all information at the top-level. Finding anything takes way too long. System upgrades also take hours and lock-out our offshore team. However, the absolute worst thing about this system is that you cannot modify the Default Reporting Dates from Calendar Month to Fiscal Year. I run on a fiscal year basis. Every single time I pull reports, I have to manually override the dates to get the correct information. This wastes my time and makes me scream. --- ### The Ultimate Time-Saving Accounting Tool for Small Businesses - Overall rating: 5/5 - Reviewer: Marquita V. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 1001-5000 employees - Product usage: Used weekly for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Xero has been highly positive. It has transformed how I handle day-to-day accounting by moving from manual, error-prone tasks to a highly automated workflow. The user interface is clean and intuitive, making it easy to monitor my financial health at a glance. It is a robust, reliable, and essential tool for any growing business looking to save time and increase accuracy in their bookkeeping. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Xero excels at streamlining financial management through its automated bank reconciliation, which matches statement lines to entries with a single click. The real-time dashboard provides an excellent visual summary of cash flow and bank balances, while the invoicing feature significantly improves payment turnaround by allowing clients to pay directly via credit card or Stripe. Additionally, the mobile app is incredibly convenient for tracking expenses and uploading receipts on the go, and its ability to integrate with over 1,000 third-party apps makes it a highly versatile tool for any business ecosystem. #### Cons While the platform is powerful, the learning curve can be steep for users new to cloud accounting software. Some of the more advanced reporting features can also feel slightly restrictive compared to other industry-specific solutions, and the cost can add up quickly as you scale and need to integrate more specialized third-party apps --- ### Best accounting system - Overall rating: 4/5 - Reviewer: Joey C. - Verified reviewer: Yes - Industry: Restaurants - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I've used other accounting systems in the past and feel that Xero is superior. Reporting is easy to use and overall have a good experience with this. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Xero is very user friendly. The scan invoices feature which auto populates the bill makes it very efficient. #### Cons Lack of customer support. When there is an issue we don't have a designated account manager to assist. --- ### Its nice that Xero does work & doesn't crash - Overall rating: 5/5 - Reviewer: Peter B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Its great to see that with this new version of Xero there isn't a need for us to manually type out every Accounts Receivable document as you can simply use a journal entry. This will probably eliminate some of the arguments between Sales Team & Finance Teams since it ties directly into Salesforce. Overall, I'm glad its been able to handle our international entity access without freezing up the server. However, I still think the fixed assets are clunky... but hey at least the core accounting functionality works. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Xero's multi-entities didnt completely freeze my computer (which I thought was going to happen) when we finally got access to them. And the AI bill upload is meh, I suppose. It works occasionally and I get to not spend as much time uploading bills. We are able to track purchases by departments without having to create 1000s of user logins for each account so that is good. #### Cons I think the pricing is high, other than that everything is good about Xero. So no complaints.. from my side. --- ### Simplify admin with Xero! - Overall rating: 4/5 - Reviewer: Daniel B. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Overall I've had a great experience with setting up and using Xero, it has been easy to navigate, provides lots of training and source material for you to learn and is compatiable with external accounts for ease of use at tax time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Xero has been a great additon to my work admin process for its ease of use, built in invoicing, reporting and compatibility with accounting. Their customer support has been amazing in helping me set up and address any bugs and issues. The easy to navigate dashboard keeps everything organised and easy to find and the variety of subscription tiers offers great value for money. #### Cons Some features are locked behind higher tiers which make it difficult to find the right option for smaller businesses --- ### Good for very small companies. - Overall rating: 4/5 - Reviewer: Julian M. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered It was a straightforward experience. We didn't require much functionality as our needs are very basic. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Very easy to set up when we needed to pay our staff. We were a small company, but as soon as we took employees on board, we needed a paywall that would be straightforward to configure. #### Cons We didn't immediately get clarity on the situation regarding pensions, but that is fortunately now cleared up. --- ### A fresh and vibrant accounting software package - Overall rating: 5/5 - Reviewer: Sharelle S. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered For the times i was running a multi-million dollar construction company - to when I branched out into a solo world, Xero was there to hold my hand every step of the way. Faster payments, smoother transactions - hosts of plug-in software to make Xero as unique as your own business. Easy to teach to newbies - fantastic at handling high-level accounting. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The sheer beauty of the user experience - it has grown and changed but always maintained a fresh and vibrant look and feel - as easy as apple pie ;-) #### Cons The subscription cost for lower end users - they don't really do a 'minimal entry' platform that doesn't hurt your pocket if you're having a rough month. Like all platforms, they have to decide which features that users request will be implemented, and that left some users feeling ignored and out in the cold. It just cant be perfect for everyone, but its damn close! #### Reasons for choosing Xero MYOB wasn't there yet and felt very strange compared to the instantly familiar interface of Xero. #### Reasons for switching to Xero At the time (2013) Cloud accounting was just coming online and Reckon was being left for dead. The ability to do the accounts wherever I was rather than having to be at a certain computer was so liberating and delivered many cost savings in the construction business I was running. --- ### A time saver which has formalised out processes, but minor concerns over functionality and fees - Overall rating: 4/5 - Reviewer: Thomas O. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have leveraged Xero to speed up and formalise the controls around finances and accounts preparation. For smaller entities with few transactions it can be a challenge to justify the fees, but having cloud based software is very handy where we have multiple infrequent users vs manging installed software. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros With Xero we can automate recurring quarterly billing, speeding up the process vs manual invoicing. For audited entities it is very easy to give read only access to Xero to the audit team, which is a significant time saver. It is very easy to link Barclays bank accounts - transactions feed into Xero regularly making it easy to reconcile transactions without the manual process of logging into the bank portal. #### Cons No in house consolidation between companies. Slight concerns over pricing prices / frequent price increases, for most entities Xero is reasonable value for money, but we have an entity we are not migrating to Xero as it has a USD bank account which would require a premium (more expensive) Xero package. Xero's budgeting / forecasting functions doesn't work correctly for us (changes not saved and budgets not populating correctly) and so we still maintain budgets on spreadsheets. #### Reasons for choosing Xero Pricing and reputation of Xero. Our external bookkeepers are familiar with Xero. --- ### Xero - Brilliant and Effective - Overall rating: 5/5 - Reviewer: Ethan J. - Verified reviewer: Yes - Industry: Accounting - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Xero is very positive with it being very useful for business owners and accountants. With easy to use functions and clear mapping for reports and other accounting information. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Xero is a brilliant tool for both experienced accountants and owner manager businesses. Xero is easy to use and very beginner friendly with a wide range of pre-made reports and automated bank reconciliation functions. Additionally the mobile app is an extremely useful tool for business owners. #### Cons The only issues I have with Xero are minor, this being the format of the reports when exported to excel. #### Reasons for choosing Xero Easier to implement with clients and more user friendly. --- ### Xero Review - Overall rating: 5/5 - Reviewer: Sam H. - Verified reviewer: Yes - Industry: Accounting - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Xero has been very positive. Despite the occasional reconciliation challenge, it’s still my preferred accounting system for smaller clients. It’s reliable, user-friendly, and makes managing accounts much more straightforward than many alternatives. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Xero is very easy to use, especially for smaller clients. The interface is clean, it doesn’t feel overwhelming, and most day-to-day tasks can be done quickly. Bank feeds, reporting, and general navigation are all strong, which makes it a preferable to work with compared to other accounting systems. #### Cons Bank reconciliation can occasionally be tricky if a client has already posted transactions. In those situations, it’s sometimes hard to find a clear audit trail or quickly understand what’s been done, which can slow things down. #### Reasons for choosing Xero Knowledge and experience of other accounting systems. --- ### Xero - user-friendly and intuitive - Overall rating: 5/5 - Reviewer: Emma C. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. User-friendly and intuitive for people like me, who don't have finance backgrounds. This would always be my go-to accounts software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I'm not an accountant or even a fully trained book-keepter, but I use Xero every day. Having previously used other packages for our accounts, Xero is brilliant in terms of being user friendly and intuitive. I love that it syncs with our bank, our CRM software and the app we use for expenses. #### Cons If ever I need support, I feel like I'm scrabbling around trying to work out where to go to get it. I would love to have as chat bubble somewhere obvious - as long as it doesn't lead to getting stuck in a BOT loop! #### Reasons for switching to Xero It was a recommendation by our accountants. --- ### Great integrations and automations - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great integrations and automations. As someone who doesn't have a book keeping background I do find it quite user friendly. #### Cons Some reporting components are too complicated, but it is improving with recent updates which is great, including the dashboard. #### Reasons for switching to Xero Larger requirements which Xero suited better --- ### It may seem silly but I love Xero for the way it works - Overall rating: 5/5 - Reviewer: Rishi G. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I am glad to be rid of my spreadsheet for billing. I always messed up the formulas on those and they were a pain to keep up with. Every now and again, the expense tracker double charges me after syncing with my bank and I have to go in and delete the duplicate entry manually so I don't confuse myself. Some of the features work better than I would have anticipated for helping me keep all of my business in one place. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The phone app is decent for logging my hours when I am waiting for my coffee (which is also nice). Billing customers has been less of a disaster than I had anticipated. I was also pleased that the sync function worked. The calendar helps me track who owes me money and I am just glad I can finally see the dates. I was not expecting the program to be as easy to use as it was for something that deals with numbers. #### Cons I do dislike how often I get logged out of Xero once I close the tab. Then I have to sit through another annoying OTP code to get back into my account. The reporting features are very basic and there is no ability to really customize them to show more detailed financial information. Xero is way overpriced for what I feel it does, and losing all of my data if I decide to cancel my subscription is terrifying to me. --- ### Bank feed not working as advertised - Overall rating: 1/5 - Reviewer: Adrien J. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered Very poor, we are considering switching to another solution, one that delivers what it advertises it does and with a product team that takes ownership when it falls short. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Simplicity and ease of set-up. Problem is product does not work as advertised and Xero does not want to fix. #### Cons Bank integration does not work as advertised. Information comes truncated. Although they acknowledge the issue, Xero does not want to take ownership of fixing it. In short, they sell something they don't deliver. This is scamming customers. --- ### Simple and easy to use - Overall rating: 5/5 - Reviewer: Navpreet K. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience is that the cloud-based system allows users to access their financial information from anywhere, and its integration with many third-party apps makes workflow management much more efficient for reporting and any other tasks. It can be accessible through mobile. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Xero is an excellent accounting platform for small and medium-sized businesses. I really like its clean and easy-to-use interface, which makes invoicing, expense tracking, payroll, and bank reconciliation simple to manage. #### Cons One thing I like less about Xero is that some advanced accounting features can take time to learn for new users. In addition, customer support response times may occasionally be slower during busy periods, and certain features may require higher-priced plans. --- ### Easy even for the newbies! - Overall rating: 5/5 - Reviewer: Laura C. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros Very easy to navigate, as someone new to accounts spaces I find it very intuitive and user friendly. I especially love that the home page is customisable so I can change it to only see the accounts I need. Invoicing is a breeze, with option to import invoices straight from emails and copy previous invoices it saves so much time! The reporting area can feel intimidating to begin with, but once I favourited the ones I need I now find it very straightforward. #### Cons There have been some occasional reliability issues, with updates sometimes taking a day or two after the incident to be communicated by their support team. --- ### Simple and Efficient Financial Management with Xero - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Xero has been very positive. It’s intuitive, reliable, and makes managing finances much easier. From tracking expenses to generating reports, it helps me stay organized and save time #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What I like most about Xero is how easy it makes managing finances. It simplifies tasks like invoicing, tracking expenses, and generating reports, which saves time and helps me stay on top of everything #### Cons Honestly, there’s not much I dislike about Xero. It’s straightforward to use and meets my needs for managing finances effectively --- ### ZERO thumbs up - Overall rating: 5/5 - Reviewer: Danielle T. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered very user friendly and the interface is easy to look at everyday. I have worked with Xero for along time and would find it difficult to change #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros very user friendly and the interface is easy to look at everyday. I have worked with Xero for along time and would find it difficult to change #### Cons When you have more than one entity i find that you cant look at two company files at the same time one kick s the other one out and then it crashed TAHT is sooooo annoying as i have to have atleast 2 entitoies open everye day so i need to togle between --- ### Best Accounting Software for Small Businesses - Overall rating: 5/5 - Reviewer: Mahi P. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Xero has been fantastic because It simplifies accounting tasks and helps keep everything organized. It is a reliable tool for managing daily finances without any hassle. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Xero is extremely easy to use for beginners and that dashboard is very clean and gives a quick overview of my business finances. I really like the reporting features they are detailed and easy to generate and It offers great value for money considering the time it saves on manual work. The features like invoicing and bill tracking are very helpful. #### Cons Sometimes the customer support takes a bit longer to respond than expected Occasionally and I have faced minor bugs and issues with the bank feed connection but they usually get resolved. --- ### My thoughts on Xero! - Overall rating: 5/5 - Reviewer: Nerisha B. - Verified reviewer: Yes - Industry: Construction - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like how Xero make Invoicing to be quick and online first so that we can create,send and track invoices from anywhere. #### Cons Xero has been of great help while using it,I can’t find anything to highlight as a dislike its 100% amazing --- ### Recalculate international medical assistance expenses. - Overall rating: 4/5 - Reviewer: Hikmet L. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Accurate accounting is critical as a Medical Assistance Specialist. I am using it to control our international case costs. It is affordable yet the customer service should be refined. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros The dashboard is so user-friendly that it is simple to use the invoicing option and charge international insurance firms of a complicated medical evacuation within a short period. #### Cons Sometimes bugs and problems can make urgent financial syncs slow, and customer service is usually slow when it comes to time-sensitive medical billing questions. ## More reviews [Next reviews](https://www.softwareadvice.com/accounting/xero-profile/reviews/?page=2) --- Xero Reviews, Pros and Cons - 2026 Software Advice