Overall great software, ease of use is the biggest plus.

Xero is super easy to use. I am not an accountant and have no training in book keeping but the software makes it easy.

Xero doesn't support local rules and requirements like the way witholding tax works in Thailand. Not idea but there are work arounds.

It’s very simple to use. It has all the features that our business requires from an accounting softwares. You can do payroll and VAT all in one place and submit from Xero with one click. It is extremely convenient. It is like another helpful staff in our company.

Nothing really. Everything about Xero is really good. We are absolutely satisfied.

Overall it has been good as I was not using it every day but I was struggling a little bit to review financial analysis.

Very easy to create invoice templates and therefore invoicing clients. We have different revenue centers so it was useful to easily allocate each invoice product line to each centers.

The UX/UI . It's difficult and confusing for someone with no accounting background to navigate the software.

Great software

Xero is easy to use and shows great potential to small business with ability to provide usefull information in an easy to use format

The bank screen is a little narrow and I would like the option to have more than 10 items on the screen at one time

Xero is a so helpful financial management tool that helps us run our cash flow very effectively and efficiently. It helps us to have control over how money moves within the organization by tracking the money that gets in and the one that is spent. It helps understand our expenditure and give us clear insights about our financial health.

Xero has all the features that are needed to have a smooth financial management experience. With it, it's easy to generate accurate financial reports that keep us updated on how money is flowing and is being spent. It also keeps us alert on due payments allowing us to clear all our bills early enough to avoid penalties. It also makes it easy for us to follow up on payments from clients by sending them invoices to remind them of due payments.

Am happy that so far i have not been able to experience a single aspect about Xero that has not worked for me.

I using Xero for long time, easy to setup and user friendly.

Easy to navigate and user friendly. Increase efficiency.

More interactive display. Nothing else not to like.

Had to use Xero for a limited time only, never failed me in any circumstances.

Xero gives you whatever you need, connects you with other departments such as creating a purchase order for employee hiring and instantly send notification to accounting departments, making them match the correct invoice with the correct purchase order. In addition to that, expense tracking an employee is a great feature that lets you to have a helicopter view of it. Can be used in small or large companies, very effective and efficient features.

Adding new features on the product would not result well if you are constantly changing your systems or procedures.

A very wonderful experience

The updates that are coming are amazing

Great for me, there are no negatives I don't see anything wrong with it

Xero is a user-friendly accounting software with a robust set of features suitable for small and medium-sized businesses

Xero software is its complexity and the learning curve

I love the fact that it offers mobile apps for both android and iOS devices. It is also cloud based hence I can access it easily. Additionally, its interactive feature is very easy to use. These are just some of the features I love about the software.

It can be very frustrating to access in situations where internet connection is unreliable. This is because it is cloud-based.

Having used Xero since 2013, I am yet to find a better product. The software and the overall company have never missed a beat. They are continually adding features (see Hubdoc integration, transparent, have competitive pricing, and connect accountants with business (refer to Xerocon events).

Xero has everything for startup companies and small businesses. Their software is 10 out 10 on user interface. It was born in the cloud and continues to exceed Quickbooks by a long shot. Most everything Quickbooks has added to its software in the past 10 years, is because Xero did it first.

The software does not have a tax add-on when compared to Quickbooks (Intuit). They are plenty of integrations to solve this issue but it would be nice to have. Integrating bill payment is more difficult compared to Quickbooks as well.

It's a lot of money to get setup with a certified consultant. Very few consultants available in Canada. When we did find one she was great but she bills you for every second she works. As in not any free advice. My lawyer is easier to work with.

As a former quickbooks user of about 20 years, it was a big deal to switch platforms. At first glance it looked like it would do everything we wanted. I loved the price point, the interface and relative ease of use. The multi currency was great as was the ability to integrate with Stripe. You make a lot of compromises to save on the huge monthly cost of quickbooks but there are workarounds.

There are so many things that are just common/must have's for any business. Things like progressive billing, job costing and even the ability to make your own journal entries are missing. We had to hire a consultant and spend around $800 just to get it to add purchases easier to the mix with HubDoc. You see job costing catagories at the invoice level but not software or 3rd party app to back it up. The single most annoying thing about it is the support. It's non existent. You complain, They tell you its not a problem and ignore your requests. I struggle daily with the search function. I can't get about 50% of my searches to work. The clients I'm looking for are entered. I'm typing them in fine but you often have to visit contacts menu and find them manually by quote number or just never ending scrolling. Upon complaining numerous times the best they can do is say "it might take up to two weeks for your contacts to sync. " Xero: It's 2020 and the dark ages of cloud software have passed. You need to fix the search function and add job costing to be considered a contender. So here we are in 2020, manually adding each of our sales to a spreadsheet and adding the subsequent bills to it to see if we made $. They make it incredibly hard to contact support and they are quite unresponsive when they do reply to your ticket. They try really hard to push you to support forums, where there are literally hundreds of complaints on the same issue with the ability to comment closed.

We moved from Sage line 50 to Xero, this has mainly been a positive experience. From our day-to-day usage, sending invoices, chasing debt, bank reconciliation it is very easy to use. Our accountant set up Dext to import receipts and expenses which means we spend much less time with data entry now and we are much more paperless than we were. The key driver for us was to work in a cloud based system that would integrate with other business management systems and Xero kept coming up as the one that plays nicely with lots of other services. Our managment accountant has taken a lot more convincing as the web-based interface can be a little more clumsy in some 'pure-accountancy' areas and getting the chart of accounts nicely presented has taken a bit of effort. Generally we're really happy with Xero and are also happy with the split that the CRM/MRP/ERP system is supported by that vendor leaving the accountancy to the accountancy experts.

Ease of use from a day-to-day perspective for a non accountant and integration with other cloud software such as Dext and Flowlens

We have had a couple of glitches where bank feeds have stopped working for periods of time, manual import of bank statements can take a few attempts to get right.

Xero is an awesome bookkeeping and accounting software solution for startups and small business owners. It is indeed a good match for business owners who know nothing about accounting in order to keep their books and to properly manage their finances. From my own experience, I found that Xero is very user-friendly and its accounting interface is streamlined, almost seamless, and uncluttered. The Demo Company is very useful as you can manipulate data without worrying about messing up vital information in your practice company. Xero’s accounting dashboard shows the snapshot of your business (i.e., bank balances and reconciling items, outstanding invoices, and bills, accounts on the watchlist, etc.) and fully customizable depending on your needs. Quickbooks had been the leader of accounting software for small businesses for quite some time but Xero is becoming more popular because of its competitive offering and value proposition. Xero’s starting plan is very affordable and you have the option to add-on some features depending on your need. It also offers a basic inventory and fixed asset management functionality in all of its plans, which is very cool! And the best thing about Xero is the unlimited users allowed to access the financial information.

- Affordable and cost less for startups and small businesses - Includes fixed assets and inventory management in all of its plans - Very user-friendly especially during migration or conversion of data - Allows unlimited users - Friendly 24/7 customer support

- Some countries lack a built-in payroll option. - Customized reporting options are still limited. I wish Xero can allow you to create your own report. - The contact list of customers and suppliers is mixed together and needs to set-up manually to organize.

We've suggested Xero to a few clients and even forced them to switch from their current accounting software because of how much superior it is than its competitors.

If you're not an accountant, Xero is still simple and straightforward to use. Daily operations are based on the straightforward processes of making payments to suppliers and receiving money. It's the best option for a company of that size. It's simple and straightforward to use this accounting software to keep track of your company's money. This program is something I use constantly.

Xero is designed for small businesses, therefore it has basic restrictions (journal approvals, etc.). As a company's billing operations reach a certain mass, they outgrow a single Xero instance and require the use of many instances running in parallel to process all of the bills.

Fantastic product with fantastic support and really meaningful input from the actual company staff

Xero's main benefit to us as a mid tier accounting firm is the ease of importing information. It supports multiple bank feeds on a reliable basis and its open API allows for the support of many add in apps

Being a non-technical software, it does sometimes give the impression of not being as robust in terms of ease of change of prior information. This can be overcome by locking down periods, one just has to remember to do this though.

Overall, Xero was a truly powerful software that took the dread of dealing with accounting and reconciliation and made it rather straightforward. The accounting process can effectively be handled by any person, which is rather refreshing. As an attorney, I'm not an accountant. So having something else to learn and utilize while already extremely busy would be a major inconvenience. However, Xero took what would have been a terrible experience and made it manageable.

Xero is a pretty straightforward product that is effectively almost immediately deployable. Xero's dashboard is not bulky or overwhelming like a significant number of other accounting software tends to be. Xero's help manuals and tutorials were also very useful and are great for helping users quickly refamiliarize themselves with the software. Xero worked well for my law firm for IOLTA (Lawyer Trust Account) reconciliation purposes. With the software linked to your desired account, you can easily reconcile all incoming and outgoing payments and expenses on a given account. Once set up, you literally can log in right after making a purchase to reconcile your accounts without having to fumble through old receipts later to try to remember specific actions that were taken on behalf of a client.

The only con that I personally experienced with Xero was that I routinely was required to relink and subsequently "resync" my banking account with Xero. Admittedly, this may have been a banking issue and not necessarily a Xero issue. However, when the relinking had to happen, this created a significant amount of issues because I was forced to relink the account, reimport expenses and incoming sums and then ensure that all the amounts had actually synced appropriately from my physical bank account to the Xero software.