Xero

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Ratings & Reviews

Overall Rating

4.32 / 5 (1,872)

4.62 / 5 (100)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

June 2, 2020

March 30, 2020

Pros/Cons

  • Pros

  • Easy of use, setup myself (with a little help for a bookkeeper), support has always been superb.

  • Great tool for keeping organized and simple to use.

  • Cons

  • I like this software from xero but lately the customer service has been noticed down and in some of the plans the cost is too high for some companies peueñas.

  • It has quite a few limitations compared to the enterprise cousins, but at the price it is a no-brainer.

  • Pros

  • Great user interface. Reliable. Excellent customer service. Consistent updates making the product even better & adding new features (without charging you more for them).

  • Zola Suite has been super easy to use. Although they provided an onboarding specialist to walk me through the product, I didn't need the help. The product is very intuitive.

  • Cons

  • There are frequent updates to roll out new features. Although this is a good thing, things changing frequently in the software can sometimes slow down processing time.

  • Email can have glitches at times but the Zola team is constantly updating, fixing bugs and adding new features.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

How it's priced

Xero users pay a monthly subscription fee. It is a cloud-based solution.

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Contract Term

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Upfront Costs

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Recurring Costs

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Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

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Number of times our advisors have recommended this product

(in the last 30 days)

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Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots

Support

Phone Support

Inbound phone support not available. Support team can call if users need help.

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Online Case Submission

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Online Support Options

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Training

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