About YayPay

YayPay is a cloud-based accounts receivable (AR) automation solution aimed to serve credit, collection and accounts receivable teams. The solution is designed for various industry verticals including manufacturing, wholesale, consulting and information technology outsourcing. Key features include a dashboard, reporting, analytics, collection communications and more.

YayPay offers a dashboard that allows users to view outstanding invoices and payor trends. The dashboard also features real-time days sales outstanding (DSO), payment prediction and automated collection activity. Predictive algorithms let users view high priority accounts. Additionally, the solution offers AR management that includes payors’ credit risk assessment and historical payment beha...


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Supported Operating System(s):

Web browser (OS agnostic)

23 Reviews of YayPay

Average User Ratings

Overall

4.48 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(12)

12

4 stars

(10)

10

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 23 results

April 2019

Michael from Peak Design

Verified Reviewer

Company Size: 11-50 employees

Industry: Consumer Goods

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

Saves us time and money

Yaypay has enabled our business to stay on top of our accounts receivable at a fraction of the time it took our team before bringing on this software solution to our platform.

Pros

Simplicity of use and overall design. Seamless integration to our accounting system (QBO).

Cons

No much to complain about. There is definitely an on-boarding process that takes some time to get going, but once you get everything setup it becomes a big time saver.

April 2019

Mohammad from Braze, Inc.

Company Size: 201-500 employees

Industry: Marketing and Advertising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

April 2019

YayPay and Us

Overall YayPay has been a great partner and we understand the limitations at the moment due to it being a relative new software and understanding their pipeline for add-ons. We hope to see great things from YayPay.

Pros

The software is very user friendly and has a great potential to be a very robust system that can stand out amongst a sea of dunning apps. I do like the support and direct line I have with our Account Manager, since this gives a more on-hand care touch, which I hope doesn't change as they scale.

Cons

There are challenges with the partners YayPay has partnered with such as credit card merchants, it seems the partners are not very flexible with terms and have a very "our way or nothing at all" attitude and are care more about their bottomline than having a good partnership and thus has prevented us from using YayPay to its fullest capabilities.

May 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

May 2019

YayPay

Pros

I like the dashboard because it shows all of the pertinent aging information (DSO, total payments collected for the month, total outstanding invoices, etc) with ease of access to the details of that data. Website is bright and easy to navigate. Very simple.

Cons

I would like to search an invoice in the search bar and have the account pop up without having to drill into the window. I would like to be able to send notices on the individual invoice contact level. Right now we are only able to send on an account level.

April 2019

Sarah-Jayne from Cheetah Digital

Company Size: 1,001-5,000 employees

Industry: Marketing and Advertising

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

3.0

April 2019

Yaypay: A quality Solution Meeting and Exceeding Business Needs!

Yaypay has enabled us to automate frequent and consistent communication with our customers which has reduced the time spent by our AR team doing repetitive tasks, allowing them time to focus on value added activities. We have only been live for just over a month but we have see some acceleration of cash receipts, and are hoping for a reduction in DSO.

Pros

The software is easy to implement and the Yaypay team does most of the heavy lifting! The User Interface is easy to use, even for our Collections Specialists in other global regions. The self service customization makes updating or changing communications and workflows easy and immediate. The Yaypay team is helpful, professional and knowledgeable. They are open to feedback and improvements and continue to seek ways to better serve their customers!

Cons

Some of the functionality isn't there yet or doesn't work with our instance of our ERP. It's scaled for Global use but is still very US centric, common business practises in EMEA as an example (date format) cannot be localized.

April 2019

Nathan from Auptix

Company Size: 51-200 employees

Industry: Accounting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

GREAT app! Amazing Rating system for Customers

Pros

The software is great. It can handle many accounts, have billing history, and make auto emails. Its makes it as well easy for customers to way via ACH or card.

Cons

Nothing really! The app is great and it would be cool to see a iPhone app.