All Yooz Reviews
1-25 of 155 Reviews
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Missy
501 - 1,000 employees
Used unspecified
OVERALL RATING:
4
Reviewed December 2023
Yooz Review: Great For Our Specific Needs.
Jean-Francois
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2018
Very intuitive platform - Easy to use and configure if you opt to admin the site
Easy configuration maintenance for users choosing to admin site Audit trails easy to follow Has been relatively easy to modify functionality to suit clients needs
CONSApproval process difficult to understand if modifications needed - have had to rely on app support to configure and remediate
Vendor Response
We sure do appreciate your amazing kudos of our platform. Thanks for taking the time to post your review. It¿s our goal to make sure the Yooz platform continues to make your job more efficient and productive, and to keep our dialogue going. Join us! We have recently added a NEW monthly webinar exclusively for our clients where you may ask any questions you have about the Yooz platform directly to our chief innovation officer, Laurent Charpentier. Our next session is on 2.14.18. Register to attend by going to the www.justyooit.com/events to register. You also have a chance to share your tips, tricks, and best practices with other users. Happy Yoozing! Melissa Hendrick, VP of Marketing
Replied January 2018
Krisell
Automotive, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2022
Yooz Integration
"Change is inevitable"To be honest, it was a big challenged when we first introduce the system to the users because not everyone is open for change. Most of us are afraid to go out our comfort zone which I find normal for most people. As we go along and started using the system it was still a bit of challenged because we are all new on this but thankfully Yooz have very accomodating support team that are always available to help us to solve our issues. Eventually, with using the system for almost a year now it had benefited me and the organization a lot in different aspect like archiving documents, saving money for early payment discounts, saves more time for invoice turn around process and payment issuance.I am happy to using the system.
PROSI consider the "Invoice automatic email capture" as the most useful feature relating to my work.Since we have multiple brands, we have set up 4 Accounts Payable emails where vendors usually send monthly invoice and because of this amazing function I am able to save a lot of time to process each invoice that was being sent to us on a daily basis.It is so convenient to flip, track and communicate all the information needed related to the invoice because approvers are also able to write their notes, comments and instruction to each invoice through Yooz. That being said, it made it easy to process the payment for vendor's.
CONSI am looking for the function where I am able to combine a page or document at a certain order.I have encountered before, that after the system had automatic split it didn't allow me to combine the pages that I need in a specific order that I want.
Amy
Health, Wellness and Fitness, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed February 2018
Yooz has helped streamline and track for our business!
more efficiency and saved manual input time
PROSCustomer Service Outstanding! The integration is great. The auto matching feature is crazy simple!
CONSUnable to add description box larger. When we update Quick books it doesn't always export all of the updates, then we have to manually do it. would like automatically update or match the Invoice with the multiple POs we get for multiple invoices, but same company?
Vendor Response
Amy, Thank you so much for the good vibes you just sent our way! We try really hard to provide a platform that is intuitive and responsive along with dedicated and responsive customer support, and we¿re happy to hear that it¿s all working great for you. Let¿s keep the conversation going. We have recently added a NEW monthly webinar exclusively for our clients where you may ask any questions you have about the Yooz platform directly to our chief innovation officer, Laurent Charpentier. Check it out here: http://cloud.justyoozit.com/webinar-yooz-insider-02-2018 You also have a chance to share your tips, tricks, and best practices with other users. Thanks for being a Yooz champion! Melissa Hendrick, VP of Marketing Yooz
Replied February 2018
Laurel
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2018
Wonderful to use!
Allows for a 'paperless' AP workflow. Every step can be automated, from receiving invoices via e-mail to electronic approval processes.
CONSFlexibility of sending notices to approvers. Only allows for a 7:00 p.m. notice to be sent to approving managers, or every time you push an invoice (which then bombards my email).
Vendor Response
Thanks for the cheers and review! Here at Yooz we delight in helping to make the lives of our AP clients easier. Freeing you up to expand the scope and effectiveness of AP operations! We are currently evaluating the 7:00 pm push window and exploring possible options. Currently, we offer 4 different options. Join us! We have recently added a NEW monthly webinar exclusively for our clients where you may ask any questions you have about the Yooz platform directly to our chief innovation officer, Laurent Charpentier. Our next session is on 2.14.18. Register to attend by going to the www.justyooit.com/events to register. You also have a chance to share your tips, tricks, and best practices with other users. Happy Yoozing! Melissa Hendrick, VP of Marketing
Replied January 2018
JUAN
Accounting, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2018
Yooz is excelente for AP workload
Makes every day task in AP easier.
PROSEasy to handle for accounting team and operations team. The approvers review everything very fast, this shortens the workload.
CONSSometimes is a litte bit slow, or the documents are not shown correctly. For example, it change the date from another countries. (i.e. UK, where the date is day/month/year. It changes to month/day/year)
Vendor Response
Thank you so much for the good vibes you just sent our way! We try really hard to provide a platform that is intuitive and responsive along with dedicated and responsive customer support, and we¿re happy to hear that it¿s all working great for you. Let¿s keep the conversation going. We have recently added a NEW monthly webinar exclusively for our clients where you may ask any questions you have about the Yooz platform directly to our chief innovation officer, Laurent Charpentier. Registration is available on the Yooz website under events. Your change date issue is a great item to raise during one of these webinars. Our next one is 2.14.18 - hope to see you there! Melissa Hendrick, VP Marketing
Replied January 2018
nancy
Computer Software, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2018
Yooz is great!
The time it saves to process invoices. It is so much easier to enter invoices into Great Plains with the addition of Yooz.
CONSWhen documents come through that are not actual invoices. We have faxes that come through and they import into Yooz.
Vendor Response
Good vibes, love it! Thanks for the review. We try really hard to provide a platform that is intuitive and responsive along with dedicated and responsive customer support, and we¿re happy to hear that it¿s all working great for you. I suspect the invoice issue noted, can be quickly resolved/addressed. Please feel free to reach out to support at 832.384.9669 option 2, or e-mail our client success manager directly at max.raynal@justyoozit.com. We have recently added a NEW monthly webinar exclusively for our clients where you may ask any questions you have about the Yooz platform directly to our chief innovation officer, Laurent Charpentier. Our next session is on 2.14.18. Register to attend by going to the www.justyooit.com/event to register. Happy Yoozing Melissa Hendrick, VP Marketing
Replied January 2018
alyssa
Accounting, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed January 2018
Very enjoyable to use.
This software is very easy to use. It is super fast and allows us to easily communicate coding throughout our business.
CONSI think the customer service is slow. Not sure if they are still trying to figure out the software issues, but when we reach out we usually do not get an answer for awhile.
Vendor Response
We sure do appreciate your review! Thanks for taking the time to post. It¿s our goal to make sure the Yooz platform continues to make your job more efficient and productive, and to keep our dialogue going. I'm sorry you've experienced sluggishness with our support team. Please reach out to me directly at melissa.hendrick@justyoozit.com Also, We have recently added a NEW monthly webinar exclusively for our clients where you may ask any questions you have about the Yooz platform directly to our chief innovation officer, Laurent Charpentier. Our next session is on 2.14.18. Register to attend by going to the www.justyooit.com/event to register. Happy Yoozing! Melissa Hendrick, VP of Marketing
Replied January 2018
Forrest
Medical Practice, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2022
Great Up to Date/Moderm Software and Customer Support - Really puts AP Software into a new GEN
Overall the team has been great and really worked with us to make customization happen. A++
PROSLove the OCR/AI features of this software and the ease of import documents. When we enter invoices, about half of the items are already coded or recognized!
CONSAP reporting could use some improvements and OCR some fine tweaking but overall no major complaints. Yooz has been great!
Reason for choosing Yooz
Updated software, AI, could based, etc.
Missy
Non-Profit Organization Management, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2022
Paper to computer
It's been a good change. It's been NEW and a lot on my shoulders.
PROSIt's user friendly for entry and approvers. For someone who isn't very IT smart, having to do the background things is difficult. We were a 'paper only' company moving towards electronic...it's been a hard process.
CONSEasier workflow - I find that is the hardest to work on.
Reason for choosing Yooz
Cheaper
Reasons for switching to Yooz
need less staff - need more computers to do the work.
Anonymous
11-50 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed June 2023
Lyers and Thieves
This is a very unprofessional and dishonest company. The sales staff cannot explain specifications in detail and sells functionalities they do not have. Then they offer you to try it for free, but when we wanted to discontinue after a negative experience during the trial period they suddenly claim it is a one year obligatory contract, started charging our bank account and do not answer mails anymore.
PROSWe liked their promises, unfortunately none came true.
CONSThis must be the most unfriendly and confusing platform we have seen in years. Not intuitive at all to work with and very laborious to configurate.
Reason for choosing Yooz
False promises
Natalie
Individual & Family Services, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2021
Yooz and Intacct
We have had several different people help us during implementation. The first person did not seem to have a grasp on our needs. But we were handed off to [SENSITIVE CONTENT HIDDEN] who proved to be invaluable to us. She provided us with so much support that we are having trouble letting her go. Yooz should never let her go. She is spectacular. She was able to provide us solutions to 99% of our questions and issues.
PROSThe best thing is the flexibility of the workflows. There are so many options it can almost be to much. Our users are raving at the ease of approving invoices for payment. This was one of very few options that would integrate with Intacct. We chose Yooz because it had the simplest integration and the most flexibility in integrating with our needs. We have been able to process invoices in less than 2 weeks, prior to Yooz it could have taken up to 6 weeks to gain approvals.
CONSWe are still in the old user interface and it is a little clunky. The old interface lacks the ability to customize to a user with some setup items. We look forward to transferring to the new interface so we can gain more features. We wish the OCR could learn on all fields but we like that Yooz is always striving to improve their product.
Vendor Response
Thanks for the great review! We delight in hearing from our clients that our platform helps make your life easier, especially with the flexibility of the worklows and the seamless integration. We look forward transferring you to the new UX too, and for you to discover the new Yooz Rising features. During our monthly Yooz Insider live webinar series, exclusively for Yooz clients, you have an opportunity to bring specific questions and learn key tips about the platform. It is hosted by our COO and is an open forum for client Q&A. Don't hesitate to join us!
Replied May 2021
ANDREA
Accounting, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2018
User Friendly
It has made my job nearly paperless and it is a major time saving tool for me.
PROSI like that I am able to scan my invoices and don't have to keep paper invoices anymore. This makes it easier for me if I need to get copies of invoices once paid.
CONSI don't like the fact that I can't change the company once it is scanned and I wish I could scan statements and W9's
Vendor Response
We sure do appreciate your review! Thanks for taking the time to post. It¿s our goal to make sure the Yooz platform continues to make your job more efficient and productive, and to keep our dialogue going. We have found that several user issues/challenges (like the one noted below) can sometimes be addressed by some 1:1 guidance from our support folks. You can also call our support line at 832.384.9669 option 2, or e-mail our client success manager directly at max.raynal@justyoozit.com. We have recently added a NEW monthly webinar exclusively for our clients where you may ask any questions you have about the Yooz platform directly to our chief innovation officer, Laurent Charpentier. Our next session is on 2.14.18. Register to attend by going to the www.justyooit.com/events to register.
Replied January 2018
david
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed January 2018
its okay
when it works, it works very well. too bad it doesn't work that well all the time.
CONSdoesn't learn as well as it should, even after a year it still doesn't recognize certain companies or sections. also, does not allow editing at all once submit is hit.
Vendor Response
Thanks for the feedback and for taking time to post your comments. We are normally known for providing a platform that is intuitive and responsive along with dedicated and responsive customer support, and we¿re really sorry to learn of our shortcoming in your case. We have found that several user issues/challenges (like the one noted below) can sometimes be addressed by some 1:1 guidance from our support folks. You can also call our support line at 832.384.9669 option 2, or e-mail our client success manager directly at max.raynal@justyoozit.com. Happy Yoozing! Melissa Hendrick, VP of Marketing
Replied January 2018
Carol
Automotive, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
3
Reviewed September 2020
Yooz Review
The most useful tool is having the AI. Having the software learn to read the invoice, dramatically increase production.
CONSThe AI not always working properly. The tax calculations not properly calculating.
Vendor Response
Thank you taking time to post your comments. We really do value your feedback. We'd like to get a few more details and see how we can get your tax calculation issue resolved as quickly as possible. Just call our support line at 832.384.9669 or e-mail us at support@us.getyooz.com We look forward to finding the best solution for you. During our monthly Yooz Insider live webinar series, exclusively for Yooz clients, you have an opportunity to bring specific questions and learn key tips about the platform. It is hosted by our COO and is an open forum for client Q&A. https://cloud.getyooz.com/webinar-yooz-insider-october
Replied September 2020
Justin
Health, Wellness and Fitness, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2022
Updates
Great job with everything and with easy access. Makes paying bill quick and simple & without a hassle
PROSEasy to use and make quick/simple. Make sure that it is easy to approve to our financial department as well
CONSDoes not send updates on bill when you have them sitting in your profile
Heather
Accounting, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed January 2023
Jan 2023 Review
Neutral
PROSWhen software changed from Yooz Only to Yooz Rising, I liked the added features of impersonating, and that the layout can be changed.
CONSThere is a lot of room for improvement with the "rising" software. The documents are not read better by the OCR, sometimes the documents flip to the wrong angle for unknown reasons (we've had meetings that have not resolved this) duplicates are not always caught
Chris
Real Estate, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed January 2023
Not Bad
Yooz and OnlyYooz were very easy to use. Yooz Rising has been a disappointment.
PROSI love the ability to impersonate other people. The display is user-friendly.
CONSThe export function is cumbersome. Support is not always helpful.
Reason for choosing Yooz
Price
Quita
Wholesale, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed November 2022
Review from Finance Team
Overall experience is satisfactory
PROSThe ease to approve invoices are what is liked most.
CONSI wish there were more reports or analytics
Reasons for switching to Yooz
2 years ago was when the switch was made
Sam
Hospitality, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
A great product that is simple to use for all skill sets.
Fast, easy and effective. Helps track and process invoices so much faster.
CONSWish I could have had it earlier in my career.
Betty
Construction, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed November 2022
Helpful
I like not having to enter every invoice manually and not having to pull out file folders to look back at history.
CONSIt cannot read all suppliers invoices and it selects the wrong vendor a lot. It does not catch all duplicate Invoices.
Nick
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Great Features and Easy to Use
Overall great performance, easy to use and enjoyable.
PROSGreat software, easy to use! I use this every week for our company, and it is enjoyable to use each week!
CONSThere is nothing that I dislike about this software!
Kimberly
Non-Profit Organization Management, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2022
Happy Customer!
Overall I am please with the system.
PROSEase of useSimplified ProcessesAccuracy of Invoices
CONSWhen a Purchase order is created inadvertently, the user is unable to delete the invoice.
Kenna
Health, Wellness and Fitness, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2022
Yooz Review
It is easy to use and process invoices, I enjoy using this software.
CONSReporting could be a little easier, at least on the options I have available to me to use.
dave
Translation and Localization, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Wolfington Body Company Mars
Bad experience has been minimal, saves time for all involved.
PROSEasy to use to keep track of invoices to be paid.
CONSOnce the system was learned I have not had any issues.