Zoho Billing

RATING:

4.5

(89)

About Zoho Billing

Zoho Billing (formerly known as Zoho Subscriptions) is an end-to-end billing solution catering to small and medium-sized businesses across various industries such as SaaS startups, gyms, wine clubs and daycare facilities. The solution offers a native mobile application for Andriod and iOS devices. Zoho Billing empowers businesses of all sizes to manage their subscriptions and billing processes with ease. Its comprehensive suite of features helps you simplify invoicing, automate different stages of the customer lifecycle, boost revenue growth, manage failed payment retries and gain valuable insights into the financial health of your business. Zoho Billing offers integration with Zoho Books, Zoho Cliq and Zapier. Business owners can set permission access for employee...

Zoho Billing Pricing

Zoho Billing offers flexible pricing plans to cater to the unique needs of different businesses. Whether you are a growing startup or an established medium-sized business, you will find a plan that suits your needs and budget. Standard Plan: $15 /Organization/Month/Billed annually; 100 customers, 3 users Professional Plan: $39/Organization/Month/Billed annually; 500 customers, 3 users Premium Plan: $79/Organization/Month/Billed annually; 1000 customers, 3 users Elite Plan: $239/Organization/Month/Billed annually; 3000 customers, 3 users Discounts are available for non-profit organizations. Zoho Subscriptions also offers a free sandbox environment to test out all the features. The best part is, you don't need any credit card for this trial run.

Starting price: 

$15.00 per month

Free trial: 

Available

Free version: 

Available

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Zoho Billing Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4

Most Helpful Reviews for Zoho Billing

1 - 5 of 82 Reviews

Mamatha

Verified reviewer

Food & Beverages, 2-10 employees

Used daily for less than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Zoho products are too good for small business owners

I am using their many products, like Zoho email, Zoho commerce, Zoho invoice, Zoho books, Zoho campaigns, Zoho Sales IQ. All the products are wonderful, affordable with world class quality. Mostly I use them to manage my company and and 2 eCommerce websites [SENSITIVE CONTENT HIDDEN]. I am fully satisfied with them.

PROS

All in one apps and inexpensive for small business owners. The company makes many awesome business apps, most of the apps are inexpensive but have world class quality.

CONS

Cons, they don't advertise a lot about their wonderful products. Wish they are in media and advertising about their products so that more awareness would be created.

Reasons for switching to Zoho Billing

Zoho is priced so much less than any other & they have world class products.

Joe

Consumer Electronics, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2020

A good Subscriptions solution

When it comes to subscriptions software, there are not many good choices out there, and the monthly cost is high and this is the case for Zoho subscriptions and it lacks many features available in other software for the same cost. The interface needs to be polished as many features are hidden and hard to find and needs more integrations

PROS

It does what it supposed to do, handle subscriptions and payments for recurring billing, the interface is ok but can be better

CONS

Some features are not available and no API , the cost is kind of high if you have a high number of clients

Vendor Response

Hi Joe, Thanks for taking the time to review Zoho Subscriptions! Zoho Subscriptions does have an extensive REST API library that has almost all functionalities as the app. You can check out our API doc here: https://www.zoho.com/subscriptions/api/v1/ If you have any other questions, feel free to get back to us at support@zohosubscriptions.com Regards, Harikrishna The Zoho Subscriptions Team

Replied February 2021

Chris

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

2

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed May 2019

Great Potential but a Few Key Failures

We offer subscriptions to our services to make it easier for customers to access agency services and manage their payments instead of getting a $100 bill one month and a $1200 bill the next. It also helps us structure client relationships with responsibilities and on going work.

PROS

You can build plans for whatever you want with products and that is pretty simple in and of itself. It is tightly integrated to other Zoho Apps so that get's an A+, the testing environment is not too hard to configure. Add-on products can be created but not listed on the hosted page so an Add On essentially has to be added down the road as an invoiced item which means clients cannot configure their solution.

CONS

Spent about 3 hours configuring Test and when I created the Live environment - had to to it all over again. Nothing you create in Test is in Live. I have checked it twice - it asks you to copy an environment and when I did - poof - had to recreate the products and addons all over again. That seems like a glaring error and opens the solution to errors in subscriptions, wording, pricing, everything. Very odd way to build the solution.

Anonymous

2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2019

Good system that works reliably

We are using Zoho for managing subscription payments for a SaaS product and it is working great. FOr the most part the system just works which is the most important thing to us.

PROS

Once set up, it runs pretty seamlessly without problems or difficulties. We have been on with them for a couple of years and haven't experienced any problems as the system changes and evolves

CONS

The documentation is not easy to use and I haven't found a good source for help. Their forums are good for cookie cutter questions, but challenging to get out if the box answers.

Anonymous

2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed May 2019

Great for my Renewals !!

Overall a great solutions that works really well , don,t have anything really bad to say about it ... does exactly what it need to do !!

PROS

Set it and forget it , i would not be able to function with the amount of subscriptions i have , Zoho take the hard work out of the management

CONS

No being able to change a subscription easily once set up , also not being able to change a customers Vat Rate , i have customers in different zones and if they ask to change from GBP to USD i have to create a new account