Great experience

Easy to use with quality results. Great customer support whenever we've used it. Flexible plans that can scale up and down as needed.

Nothing to date that we've found that is not provided.

New clients are onboarded faster using AddressFinder. As for existing clients, it is also easier to make changes to their addresses. Invoicing was also made easier as clients' addresses were always accurate and valid. Less time/effort/resources are spent fixing records that had been rejected by federal government systems due to incomplete/invalid addresses. As a result, the ROI was very high and all costs paid are recouped within a few months.

The integration with our organisation's Dynamics 365 platform was easy to achieve and the support provided was excellent as well as efficient and responsive. Once implemented, accessing addresses was fast and easy for users to learn to access. This provide various internal functions (eg, Finance, Marketing, Customer Experience Team, etc) with the knowledge that clients addresses were accurate at all times. Lastly, it also ensured that time/resources were not wasted when uploading records to a federal government's systems (ie, to fix records that had been rejected on the basis that addresses were incomplete/inaccurate/etc).

I cannot think of anything that I don't like about this software.

AddressFinder was quick and easy to set up and does a great job at verifying addresses world wide on our checkout

The error message that came up, turns out we were on the wrong plan.

Verified addresses that takes away manual mistakes in addresses, widget is also handy that get you get going quickly.

JavaScript's integration could be better in form of NPM package.

Filling in Quotes can be tiresome for clients and even lead to a strong bounce rate from the online Quote forms. Having address details auto fill data from a few keystrokes and easy selection of client address from pull down menu addresses one of the main concerns for clients. 1. Client Effort is minimised. Furthermore, - No spelling mistakes and need for self correction when filling in address - Addresses will be more accurate This is a great implementation for any Online Form that requires an address from a client or user.

Easy to implement, support service was free and friendly the whole way through making it a stress free implementation.

Would likely rely on customer service per installation as i perform the task infrequently across a number of websites. However the support is so fast and helpful its really better than even doing it all on my own anyway.

The support has been excellent, the team responded quickly to my query, and even within a day had deployed a minor bug fix to there system, which I found incredibly fortunate for.

I loved the ease of implementation, including the documentation and available software, particularly with WooCommerce. We faced daily errors with Australia Post address errors via the API, delivery errors and incomplete addresses. I researched and found AddressFinder and tested and then implemented to production and we have seen a major reduction in these address problems, which is fantastic for our business, and work flow. We are a small growing business, and this solution fits for purpose for us, and my customers.

Not much! It is pretty good out of the box.

Data is accurate

Has reduced the amount of incorrect or doubled up addresses entered into our CRM

Only web base integration not via API, have the option to use directly into the CRM would be helpful

Highly accurate and always current data, packaged in a solution that is easy to consume. Excellent leadership and customer service with AF and never had an issue with the reliability and availability of our integrations.

There is nothing that comes to mind, the software and service is excellent.

The team have been super helpful with support for getting this working with CiviCRM

NZ product :-) We signed up when they were only doing NZ, which was all we needed then. Since then they have added a bucket load of new features which means we can also use this for US-based clients using CiviCRM

We had to build the integration for this to work with CiviCRM but that is not a complaint - just a fact of life.

ease of implementation, great service , good team

an app for shopify would be nice , however this is not practical on the shopify side

Easy to set up and works very well. Support is great if required.

It works well for NZ and Australia including PO boxes.

There is nothing to complain about except maybe the price could be lower.

Anything that makes completing an on-line form easier has got to be good! Many of our long-term customers have commented that it's so much easier since we implemented Address Finder on our new website.

I haven't had any issues to date.

Out team have found it quick and easy to integrate AddressFinder into our address verification process. When faced with a recent issue the support was lightning fast at identifying the cause and providing a detailed and clear explanation outlining the easy change we needed to fix our issue...great service

We have nothing to note as yet to complain about

Software was easy to integrate and get something running easily. Good structured addresses that we could use, including the unique identifiers

Not being able to find all addresses and some addresses not having GNAF ids

The customer support went above and beyond!

The geolocation works really well with Australian addresses! I had used google places api before and it wasn't picking up unit numbers of some addresses which made it kind of unusable. The best part was the support! Matt was fantastic, and helped me implement address finder into my website!

It is more expensive then other options (Google Places), but probably worth it due to its accuracy. It still has WIP integrations with popular form software, which means I need help getting it set up as a non-technical user (gravity forms in this case).

Really good, will use it on our other websites in the future.

Easy to install and apply on our Magento 2 system.

Nothing found yet. Maybe they should give some discounts for long-time customer :)

Worked with MANY software providers over the years, never with one that was so focussed on fixing set up issues.

Support at set up was amazing even with our challenging integration requirements. No problem was too much until it worked 100%. Then they checked in after a week to confirm it was all still good.

Had a few addresses that didn't match - new estates - but dont think that is their fault....

Automation and accuracy of customer details

This software is critical to our business flow. It ensures our customer address data is accurate as our systems are automated

Nothing. The support is amazing and is setup how we need it it for our location

very happy

great documentation, very helpful and responsive customer support. The integration also works with many different platforms. I am happy that they have developed a gravity forms integration option.

I think the low end tier pricing could be better if it allowed a higher rate of looks up included in it.

Simple, straight forward.

We needed something simple to verify addresses that we had already gathered for a mail out. Address Finder created exactly what we needed. Simple and easy to use

Nothing comes to mind. Overall we only use a simple feature that hasn't go a downside.

Easy to use and the integration was easy with Woocommerce

Can't really think of any as it's a pretty straightforward product.

Works Well. Makes customer filling out addresses easier and accurate.

Nothing comes to mind. Or anything that I know about

This plugin did not initially work with my theme but the team at AddressFinder worked hard to fix this issue and I'm happy to say this works perfectly now.

Once integration was sorted, this works well for our customers.

This plugin did not initially work with my theme.