Reports, Integration, Leadflow, Support.

It is only permitted to admissions and fee collection.

I like the Customer support. Whenever we call them they are ready to help us.

More customer friendly they can make for automation and all.

It's good but not best need more notifications on user dashboard

Simple to use and easy to find leads and applications forms

No Notification tab can't see which user is start his application and who changed their contact and emails

Best platform for lead management , and admissions

Follow up notification, Mailer and text reminder

Calling interface need to be improved for users

easy to use, very good customer relationship executive, response rate of Meritto team is faster

little complicated software, requires some training to use software

Over all experience is good till now , issue

Lead management and registration is the most i like

No issues till now, i need to have better hand on the product

Faiz and Priye were very helpful and supportive in On-boarding process,

Simplifed and ease of use, everything at one place

The service response, there are many incidents that I have faced over the 5 years of working with Meritto CRM, they have unique on time service assistance.

In the payment integration method, sometimes we have multiple time payment failures may be due to integration or any other reason.

easy to understand and use as per work flow

nothing as such. Flexible and easy to work on.

i like how the things are customized to users needs. A good CRM and data management tool. it works best with exotel.

While handling the long call, half of the details are filled. but, while on the call NPF logs out automatically, making it difficult to find the lead and update the information. Pop up for calls work very rarely making it difficult to find lead as call hits. some time NPf fails to generate leads, which is being more frequent now. And on heavy call flow this becomes a major issue

All in all, it's good. Does what it says it will do on the can, and goes many steps further.

Designed specifically for Form management for colleges and schools, NPF is really good at doing what it does. Over the years, it has been expanding its niche and can now handle the entire chain from lead generation, assignment, nurturing and application to interview and assessment, offer dispatch and acceptance as well as token fee in one single package.

Some features feel redundant or pointless. Login sessions time out really quickly. It has a checkbox for "Remember me on this computer" during login, but leave your session untouched for 30 mins and you get logged out.Sometimes, working with large numbers of data, it can get bogged down and slow. Sometimes, this could be avoided if search and reassignment rules were changed.

Overall experience is good as it helps in sorting and managing all the information needs to nurture and follow up at a single place to all the teams for simultaneously working.

The simplistic dashboard and end user-friendly panel make it very easy to use and implement.

The marketing and communication part needs to be enhanced and updated as per the industry.

Quite amazing software to use for admissions and other academic activities

Easy Secure Highly recommended Involvement of leads

Training is required for the users for different roles

Overall experience has been great

It is quite easy to manage leads here and find them when required, data are well maintained , admission tracking, lead management all is good. The quick add option to add leads is quite helful.

Sometimes takes long to response// lags on multiple filters

Its been a wonderful experience so far. The team has been quite helpful till date. Lets see how helpful are they when the size of the company grows.

The interface of the product is so simple and easy to understand. And it had seamless integration.

The basic feature that they should come up with full fledged iOS phone software.

Product is Good, Overall experience is also good.

Customer Service members change often in one admission campaign, on every change the person needs to be briefed regarding the back story which make the process slow causing delay.Also they should be open for tech integrations with multiple tools, as they say they are committed for university success. Rather then charging for every integration and every new feature.

I have been using this since 2 years, and every day when i work on this platform, i always figure out small area, which helps me in managing and maintaining my data in a very sequenced way. I am a satisfied customer of it.

Proper use of Data by adding filter to it.

Noting, its easy to handle and makes my task more easy.

Our working experience with Meritto is meeting our expectations.

Good customer service, no hidden charges, everything which is needed to make a prospect grow from lead to enrolment.

Manual intervention is needed at times to set automations, to do drip activities, or update the landing page.

I appreciate the meritto as it is very smooth while using it. No problem as such.

The entire Software is designed expertly. It provides help in the admission process.

Lead management process I like the most.

my experience is fantastic with this suite, very user friendly.In single line it provide the platform with all solution.

This Suite save the time for user and administrator both.Its reminder system to complete followup is ultimate,we easy easy to see our last talk conversation.By administrator purpose it help to watch the activity done by other.

I dint feel anything that dislike.Some time training needed required of filtering the lead.

The ease of use the platform at minimum cost and also simulation of programme that it can do at one time which help us to save time.

It takes some time to open up the main dashboard also lags some time .

very good as per my usage its easy to use

it is time efficient all the work is done in very less time understanding and easy to use

as if now no cons but meritto sometime stop working on continue working .

Its very easy to use and we can manage leads as per our requirements and helpful for productivity

No notifications on leads engaged and very difficult to find multiple numbers

Tracking leads and smooth admission procedure

Give access to user to create their own templates, coz without administrator permission I can not create my customize templates

Not really good, not really bad. If the above mentioned changes can be made then I think it would be really good to use this app.

The feature I like the most is the details of the leads can be feeded easily

The reminder feature and the on call add lead display feature doesn't work properly, also since last month I'm unable to make a call through CRM