ease of use and deployment at a mass level

Time taken to handle the queries is the only factor

Very Good

1. Easy to use 2. Automatically sends the alert to registered applicant of any kind of updation in admission process. 3. Can easily send the templates of enquired program.

1. Outbound counselors have not been granted the right to check the dashboard account of every lead. Outbound counselor can only check the dashboard account of assigned lead from NPF. So outbound counselors should also be granted the rights to check every registered lead. 2. Sometimes the amount paid by the applicant towards admission or LPUNEST application reflects late on portal.

overall great

Easy to use user friendly Easy to find all daily lead churn

When Student Try to Call so easy get notification about the same

Product is Good, Overall experience is also good.

Customer Service members change often in one admission campaign, on every change the person needs to be briefed regarding the back story which make the process slow causing delay.Also they should be open for tech integrations with multiple tools, as they say they are committed for university success. Rather then charging for every integration and every new feature.

We are absolutely thrilled with NPF! Not only do they provide an outstanding support service, but they have also greatly assisted us in enhancing lead engagement, admissions, and lead management. With their help, our team has experienced a significant boost in productivity and efficiency. We couldn't be happier with the results we've achieved thanks to NPF's exceptional services.

Marketing Automations, Campaign Management, NIAA

NIAA Session Report need to implement

NPF has made admissions process more efficient and smooth. However, it still needs to become easy to use, give more authority to the users and should have better customer service

Multi-channel communication and trackingManagement of digital AdsUser friendly UI

Poor analytics and statistics capabilitiesComplex automations

It is great till now...

Easy to use , effective and efficient and reliable.

There is nothing such thing which I don't like about it

Very smoothly and good featured good very good

Its slightly buffering it's can be improved next page open slowly

Easy to find data of students on the go while helping the student.

There is no such cons on the NPF platform.

Easy to access the details of the students.

There is no cons in the NPF.Always helpful while doing task.

Overall experience is good as it helps in sorting and managing all the information needs to nurture and follow up at a single place to all the teams for simultaneously working.

The simplistic dashboard and end user-friendly panel make it very easy to use and implement.

The marketing and communication part needs to be enhanced and updated as per the industry.

The overall experience is good. They help us in admission management.

Ease of use and customized reports are good features.

The pricing is higher compared to similar service providers.

very satisfied

Smooth functioning of the CRM and loaded with multiple features. Online Application is also very smooth and easy.

Customer service is not upto the mark and sometimes they are taking too much time to resolve the problems

The support has always been strong. It’s good to have all functional requirements on one platform

It manages end to end from lead generation to application evaluations. It is intuitive and is based on real time industry feedback

The time it takes to implement a new feature and the snag management

Good

Easy to use, dependable system, transparent related to information and data

sometimes system error for a minimum period

Overall my experience with Meritto is absolutely good and I'll definitely recommend each and every organisation and employees to use this for your comfort and low time consumption.

We can get insights from the collection of data and leads which we are managing in Meritto easily.

Sometimes the data fluctuating and taking time to load something which we need in urgent basis but i believe that Meritto team can solve this problem by better work in back-end.

It been more than 5 months i am using NPF and i feel it is most most easiest software for the people in this educational field.

NPF is the most user friendly software I have used till date. I have been working in the education field for more than 2 years and have used 4-5 other software, but I feel NPF is the most suitable software I came across till date. We can access all necessary details at one click.

I don't feel there is any problem with the NPF, it has always been easy to use and convenient to all the users. But initially I was facing issues with it but as I used it for long time I am liking it more.