Great service, staff are incredible. The platform makes certain components of scholarship applications easier to review.

simple, clean interface that's easy to navigate

When I started creating applications 2 years ago I was able to set up/edit some parts of the assessment and for others I relied on a Kira Talent staff member to do it for me. While they were very helpful and responsive I prefer to be able to create/edit all parts of an assessment and then only reach out when I'm having a problem or doing something unique. It's gotten better over the years but I think more and more flexibility would be helpful.

Saves time and allows us to better know our candidates! It is easy to use and is a great system for our organization.

The software allows us to conduct first-round interviews without bringing candidates into the organization and having the hiring committee gather in one place at one time. The committee can review candidates from anywhere! This allows our second round in-person interviews to have a stronger pool of candidates.

I don't like that you can't pre-select the reviewers for all the applicants for a chosen assessment, i.e. after each candidate submits their videos, you have to go back in and assign that applicant to the reviewers. Why can't you just set all the reviewers you want for a specific assessment and have them all get alerted to review candidates once they filter in?

Our office uses Kira Talent to host the video essay portion of our student application. The platform is easy to use, and offers a great tutorial and instructions for how each video assessment will be conducted. The customer support is also very responsive and the software works well with the system we use to house the application itself.

We have three deadline per year in which applications are due, which corresponds with three important days when our applicants are preparing and submitting their video essays. As such, the platform is heavily trafficked on those days. While we have prepared Kira Talent months ahead of time for these days, we still have our users complaining of experiencing technical difficulties due to the high volume at those times. This has caused some problems in our process in the past. However, Kira Talent customer support team is very responsive during these times and does work with out applicants to ensure the technology is working for them.

The biggest benefit I have received from this software is it has streamlined my application review process so now I no longer have to schedule online Skype interviews with international applicants.

The software is super easy to use and we have experienced very few technical errors either on our side or our applicants side. When issues have come up the Kira team has had it fixed within 24 hours.

Honestly, I have not run into any issues using this software yet, it has been a great experience so far!

The software gives a more holistic, well-rounded look at applicants from the moment their application moves into review. This help us prioritize which individuals should be moving along to live Skype or in-person interviews.

The integration of Kira with our Salesforce CRM has allowed us to seamlessly request and review video interviews from directly within our existing application framework. This means fewer clicks and less time wasted moving back and forth between platforms.

As the administrator, the overall level of access I have to control platform settings is somewhat restricted compared with other hosted solutions we use. This can at times require an over-dependence on Kira staff to help explain/remedy problems.

The video essay platform is very user friendly and walks participants through computer set-up as well as practice questions. Their technical support takes a lot of pressure off my office, as they handle all troubleshooting and always respond instantaneously if I have questions regarding anything!

There are not many cons, Kira is constantly upgrading their technology to deal with the high traffic times and always gives attention to any issues!

Easy to interview international student applications with this software.

Easy to use and understand who is in your queue.

It doesn't assign reviewers all the time for you if there are multiple readers.

Overall, I think Kira is great. It integrates seamlessly with other CRMs, and the functionality is solid. I've also been very impressed by the customer support. Each time I've had questions about the technology, Kira has been very thorough and quick to respond.

I love that Kira integrates seamlessly with our CRM; we use Kira for a video component of our application. It's very easy to access.

I think that sometimes the instructions about when candidates get access to the platform and steps for completing are at times confusing.

Quality video interview from applicants

Seamless integration / process handoff even with custom developed software. Excellent and responsive customer support and technical support. As a developer team lead, this is one of the 3rd party integration that we do not have to worry about. We have been using it for multiple years and multiple application terms without an issue.

We would like to see even more integration with our system so that we don't even need to send our applicant over to Kira's website. It would be nice if the interview can be handled within our application system.

I found that the user (Candidate) found this process of interview less intimidating. I found reviewers enjoyed the flexibility to review on their own schedule, so overall - it was an efficient process.

I liked this software because it allowed for our faculty to review candidates and provide independent feedback. This really allowed for objective analysis and eliminated the risk of Group Think!

I found that compatibility with our current tool was a little bit of an issue as it required our staff to utilize two systems, but this was a minor issue.

We're able to virtually interview applicants without requiring staff to be available for live interviews; incorporating the review of these interviews into application review has been extremely helpful in assessing individuals for our professional graduate degrees.

Easy to use from the admin side; integration with our current app system went quite smoothly and continues to run without issues about 2 years after implementation. It allows us to mimic a live interview without the personnel necessary to hold hundreds of live interviews with individual applicants. The randomization of questions is a great feature. Customer support is great. Applicants who are qualified for our programs (able to complete a live interview without extreme anxiety that inhibits communication) have given it positive reviews. Looking forward to integrating it with our new CRM/app (Slate) to be built over the next year or so.

The ability of applicants to refresh their web browser to get a new question (until they get a question they can answer) isn't great. On our side, the fact that questions have been collected in this way and disseminated on sites like gradcafe.com isn't awesome - but when we see an interviewee obviously reading their answer in the interview, it actually makes our decision much easier. I wish there was an admin user role that would allow the user to login and view any interview without having it assigned to them specifically - without giving them the ability to delete/modify content/interviews within Kira Talent (so - more granular access rights would be nice).

The short interviews that we use the software for are very valuable. Kira is pretty easy to use - inviting one or multiple email addresses to an interview is very easy. The platform is quick to load and watch interviews. We use this platform almost daily and it works well for what it does.

I really wish that the interviews were mobile compatible. Several interviewees have only had access to a microphone though their phone, so have not been able to complete the Kira interview. Once someone completes an interview, you cannot change the interview structure (for instance to give interviewees more time to complete the interview). I understand why this is in place but wish you could override the system to make these changes. It is tricky / finicky to copy links to individual interview invites. We do this quite a bit as we will send an email with their interview link.

This software allows us to easily interface with our applicant base to manage our interviews.

The best feature of this software is its ability to manage reminders through the system for those who have not started or not completed their Kira interview. It's also very user friendly, allowing us to group specific people for certain types of interviews as well as providing analysis for certain types of actions taken throughout an interview.

I would like to have a feature added that lets us know whether individuals have received the original email invitation. Sometimes we are unsure if someone has received and viewed/opened the invitation email and we have to follow up with them manually.

My overall experience with Kira has been great. It's easy to use and increases the efficiency of our application interviewing process.

The addition of Kira to our business school application process significantly increase the turn around time for admissions decisions, allows our team to interview more candidates, created a more consistent and fair applicant interview process, and all while maintaining the integrity of the interview process.

Due to the way our team moves applications forward, the one change that I would love to see is the ability to batch assign/unassign applicants to reviewers. Currently the system only permits user to assign/unassign applicant interviews one by one to reviewers - which takes longer when you've got 50 interviews to unassign and the next 50 or 60 to assign.

Overall our experience has been great with Kira Talent. This software has increased our admission process quality for interviews by allowing us to get a snapshot of the prospect before an official interview. The Software also allows us to really look at the students fit to our programs.

It allows us to score our admission pool before offering out interviews, helping increase staff efficency time use.

That the video link cannot be added embedded in our graduate schools application easily.