# Purplepass Software Reviews, Demo & Pricing - 2026 > Review of Purplepass Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/admissions/purplepass-profile --- [Home](https://www.softwareadvice.com/) / [Ticketing Software](https://www.softwareadvice.com/ticketing/) / Purplepass Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/admissions/purplepass-profile/reviews/)[Alternatives](https://www.softwareadvice.com/admissions/purplepass-profile/alternatives/) # Purplepass 2026: Benefits, Features & Pricing On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Purplepass 4.9 [(304)](https://www.softwareadvice.com/admissions/purplepass-profile/reviews/) FrontRunner 2026 Pricing Pricing available upon request ### About Purplepass Purplepass is an enterprise-grade ticketing and admissions platform that helps event professionals sell more tickets, speed entry, and keep every department on the same page. Cloud-native and PCI-DSS Level 1 compliant, it embeds a fully branded checkout directly into your website so guests never leave your domain. Our design team builds venue-accurate, mobile-friendly seat maps at no charge; you can also create unlimited general-admission, timed-entry, multi-day, or festival zones in minutes. Key Selling Tools • Reserved seating, season subscriptions, flex passes, VIP packages, merchandise, add-ons, and donations in a single cart • Unlimited promo, discount, and access codes plus built-in SMS and email blasts with UTM tracking for true campaign ROI • Single Sign On (CAS/SAML/OIDC) and TouchNet support for seamless campus or enterprise authentication • Auto-generated deep links and QR codes for instant sharing on social, email, or paid ads Admissions & Point-of-Sale • Desktop POS and iPad terminals process cash, card, or comp with real-time sync to the cloud • iOS and Android apps pair with wireless tri-cellular scanners that read QR, barcodes, and NFC and keep scanning offline if... Wi-Fi drops • Self-serve kiosks let guests upgrade seats or buy add-ons on the spot, reducing staffing needs • Live dashboards show capacity, scan counts, security flags, and revenue so front-of-house, finance, and marketing share one truth Analytics & Integrations • Real-time reporting on sales pace, refunds, channel performance, and entry flow • Zapier connector links to 6,000+ apps for CRM, marketing automation, or accounting without code • Native gateways: TouchNet, Authorize.net, PayPal, Bluefin, CardPointe, plus webhooks for custom workflows Hardware & Support Included • Qualifying volume unlocks free shipments of scanners, printers, wristbands, and signage—ready to plug-and-play on show day • 24/7 US-based phone and email support for both organizers and ticket buyers • Dedicated onboarding specialists, free training sessions, and continuous best-practice reviews Trusted by Division I universities, national festivals, Broadway-style theatres, and global nonprofits, Purplepass delivers the firepower of an enterprise system without long-term contracts or hidden fees. Whether you are filling a 200-seat black box or a 50,000-person fairground, you get the technology, hardware, and human help you need to sell out shows and keep guests smiling. ## Purplepass User Interface ## Popular Purplepass Alternatives Main Product Purplepass 4.9 [(304)](https://www.softwareadvice.com/admissions/purplepass-profile/reviews/) Ratings Breakdown - 4.80Ease of use - 4.86Value for money - 4.94Customer support - 4.73Functionality Pricing Available upon request Alternative Product [Ticket Tailor](https://www.softwareadvice.com/event-booking/ticket-tailor-profile/) 4.9 [(595)](https://www.softwareadvice.com/event-booking/ticket-tailor-profile/reviews/) Ratings Breakdown - 4.83Ease of use - 4.78Value for money - 4.81Customer support - 4.63Functionality Pricing Starting at $0.28 one time Alternative Product [Showpass](https://www.softwareadvice.com/mobile-event-apps/showpass-profile/) 4.7 [(406)](https://www.softwareadvice.com/mobile-event-apps/showpass-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.63Value for money - 4.65Customer support - 4.57Functionality Pricing Available upon request Alternative Product [ThunderTix](https://www.softwareadvice.com/event-booking/thundertix-profile/) 4.8 [(272)](https://www.softwareadvice.com/event-booking/thundertix-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.78Value for money - 4.85Customer support - 4.63Functionality Pricing Starting at $20.00 per month Alternative Product [Eventzilla](https://www.softwareadvice.com/ticketing/eventzilla-profile/) 4.4 [(393)](https://www.softwareadvice.com/ticketing/eventzilla-profile/reviews/) Ratings Breakdown - 4.27Ease of use - 4.44Value for money - 4.22Customer support - 4.21Functionality Pricing Available upon request Alternative Product [Accelevents](https://www.softwareadvice.com/festival-management/accelevents-profile/) 4.7 [(164)](https://www.softwareadvice.com/festival-management/accelevents-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.69Value for money - 4.79Customer support - 4.47Functionality Pricing Starting at $7000.00 one time ## Purplepass Pricing and Plans Starting price: Pricing available upon request Free Trial Free Version Online Sales - For-Profit Pricing available upon request No plan information available Online Sales - Non-Profit Pricing available upon request No plan information available ## Purplepass Features - Popular features found in Ticketing Attendance Management Barcode/Ticket Scanning Confirmations/Reminders Customer Data Management Email Marketing Online Ticketing Onsite Ticketing Promotions Management Registration Management Reserved Seating Third-Party Integrations Website Management - More features of Purplepass Access Controls/Permissions Activity Dashboard Activity Tracking Admissions Management Alerts/Notifications Alumni Management API Artist Management Attendance Tracking Attendee Management Attendee Segmentation Badge Printing Billing & Invoicing Booking Management Calendar Management Class Scheduling Commenting/Notes Communication Management Contact Management Contract/License Management Credential Management Credit Card Processing CRM Cross Selling Functionality Customizable Branding Customizable Fields Customizable Forms Customizable Reports Customizable Templates Data Import/Export Data Synchronization Discount Management Drag & Drop Dynamic Pricing Electronic Payments Email Reminders Employee Management Event Calendar Event Management Event Scheduling Event Ticketing Event Tracking Fee Management Floor Plans & Maps For Film Festivals For Higher Education Forms Management For Music Festivals Group Registration Guest Accreditation Guest List Management Guest List Search K-12 Kiosk Ticketing Lead Capture Marketing Automation Mobile Access Mobile Alerts Mobile Ticketing Multi-Currency Multi-Event Multi-Language Online Payments Online Registration Onsite Registration Personalization Point of Sale (POS) Print-at-Home QR Codes Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Notifications Real-Time Updates Reminders Reporting/Analytics Reporting & Statistics Role-Based Permissions Sales Reports Sales Trend Analysis Season Tickets Seating Map Self Check-In/Check-Out Self Service Portal SMS Reminders Social Media Integration Social Promotion Staff Scheduling Support Ticket Management Survey/Poll Management Surveys & Feedback Ticketing Ticket Reservations Transportation Management Vendor Management Visitor Registration Visual Analytics Volunteer Management Wait List Management Website Integration ## Purplepass Integrations Meta for Business Integration rated undefined from -1 review WordPress Integration rated undefined from -1 review Zoho CRM Integration rated undefined from -1 review HubSpot CRM Integration rated undefined from -1 review Mailchimp Integration rated undefined from -1 review authorize.net Integration rated undefined from -1 review See all 14 integrations ## Purplepass User Reviews Overall Rating 4.9 Ratings Breakdown 5 90% 4 8% 3 2% 2 0% 1 0% Secondary Ratings Ease of Use 4.8 Value for money 4.9 Customer support 4.9 Functionality 4.7 RH Robin H. Verified reviewer Music 51-200 employees Used daily for more than 2 years Review source Reviewed June 2025 Fantastic experience with Purple Pass 5 A+. I remember when I was looking for a new company and the one I chose wouldn't answer their phones-they told you to talk to the "group," the way G--gle does, rather than be of help. When I finally reached someone, she said she could help once only. I was a potential new customer, and she didn't care. Horrible experience. Purple Pass is the antithesis of this experience. The people are so knowledgeable and friendly, and it's obvious that comes from the attitude of the \[sensitive content hidden\], who has been fantastic throughout the experience. Can't say enough good things about this company. Then as a topper, we get paid within a few days of our event end. Amazing! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: How responsive their team is when I need help. If I can't reach a person because of the time difference, they promptly call me the next morning. They've always been able to assist me with whatever I needed, and are endlessly cheerful in doing so. I have a great IT guy who has suggestions and they are open to listening and implementing his ideas, if they already didn't have it in the works. Terrific company! Cons: It's a programming issue. When we have a group discount offered, if people mix types of tickets, it doesn't encompass all the tickets. They have to be all the same type for it to work. This needs to be updated. Otherwise, no complaints. I love my rep, \[sensitive content hidden\]. Read More RH Ronald H. Verified reviewer Entertainment 2-10 employees Used daily for more than 2 years Review source Reviewed May 2025 Purplepass is the Best! 5 My overall experience with purplepass is that as long as I am in business, I will use it. It's easy and very effective. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Purplepass is the most user friendly ticketing site we have used. The support received is top shelf and always has been. Implementing this into our events was very easy and the number of features Purplepass is right up there with all the rest. We frequently use Purplepass for events especially in and around the bigger cities but the smaller markets are just as easy to integrate with our systems as well. Cons: Can't use it enough. The Purplepass system is the easiest system we have used. Reasons for choosing Purplepass The support given at the onset and during my time with Purplepass was unmatched. Reasons for switching to Purplepass Ticketmaster's customer support was non-existent Read More AI Ariel I. Verified reviewer Entertainment 51-200 employees Used monthly for less than 2 years Review source Reviewed December 2022 Easy to use 5 Overall I've had a great experience with Purplepass and their customer support team. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Previously 5 Pros: Purplepass is very user friendly, and it's also easy for me to set up when creating events. I direct plays and musicals and they make it very easy to sell tickets and receive payment. Cons: I wish there was a way to set up an event for one day at multiple times. For example, a play that shows at 3pm and 7pm. In order to do this, I have to create multiple links. Read More NH Natasha H. Verified reviewer Sports 2-10 employees Used monthly for less than 2 years Review source Reviewed March 2026 Clean, Professional Layout That’s Easy to Integrate and Share 5 The overall Pruplepass has been great. Having the ability to see ticket sales in real time, instead of having to wait for someone else to provide that information. We can also get the ticket page up much faster on our end, rather than working with an in-house ticket team and having to wait because we’re not always their main priority. Overall, it’s nice to have more control over the process. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I love how clean the layout is. It makes it easier for customers to see all the information they need about our event. It looks very professional and helps our event feel more legitimate. It was also very easy to integrate into our website and share across our social channels. Cons: Overall, I have no complaints. One thing that would be nice to have in the overview section is the ability to place a photograph. I love keeping the logo in the main header, but it would be great to also add an image further down the page. Read More SJ Shehnaaz J. Verified reviewer Performing Arts 11-50 employees Used monthly for more than 2 years Review source Reviewed April 2025 Purplepass, the most reliable ticketing software 5 We’ve been using Purplepass for over three years now to manage ticketing for our dance showcases, which regularly draw close to 1,000 attendees—and we couldn’t be happier with the experience. From the very beginning, Purplepass has offered an incredibly streamlined and user-friendly ticketing system. Setting up events is intuitive and quick, and the platform offers great flexibility in customizing ticket types, pricing tiers, and event details to suit our unique needs. Our guests consistently tell us how easy and seamless it is to book tickets, whether they’re purchasing online or at the door. One of the standout features for us has been their ticket scanning device, which has made on-site check-ins much more efficient. With large crowds arriving in waves, speed and organization are critical—and Purplepass has absolutely delivered on that front. The scanners work smoothly and reliably, helping us keep lines moving and our guests happy. In terms of cost, Purplepass offers very reasonable service fees, which has been a major plus, especially for nonprofit or community-centered events like ours. We appreciate that they keep their pricing fair without compromising on features or support. Speaking of support, their customer service team is always prompt, professional, and genuinely helpful. Whether it’s a quick question or a last-minute need before showtime, their team has always been there to assist us. Overall, Purplepass has become an essential part of our event planning process. If you’re hosting events—big or small—and need a reliable, affordable, and efficient ticketing platform, we highly recommend Purplepass. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: 1\. Ease of booking 2. Transfer of tickets between shows 3. Easy refunds 4. Great customer service 5. Ease of scanning with Purplepass device Cons: None. We are very happy with Purplepass ticketing. Reasons for switching to Purplepass Not user friendly, Higher fees, Payments not made in a timely manner Read More CS Charlie S. Verified reviewer Music 2-10 employees Used daily for less than 2 years Review source Reviewed April 2025 We're Glad We Switched to Purplepass 5 Based on our experience, we'd recommend Purplepass without hesitation to any event organizer. The functionality of the platform is excellent, and the price extremely reasonable. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We especially appreciate the ease with which we can post events and develop ticketing options, with how-to videos conveniently embedded in the relevant sections of the template. And patrons have commented on the ease of buying tickets through Purplepass, not always what we heard before we switched. We also appreciate the wide variety of report customization options, because they ensure we can access whatever information we need and present it in whatever form is most useful for communicating with staff, board, or advertisers and funders. Probably the feature we appreciate most is the exemplary customer service. Reps respond immediately (and patiently!) with clear, helpful answers, and the resources in the online help center not only aid with specific issues but offer valuable guidance and tips for improving the ways we do business. Cons: In nearly two seasons, we haven't encountered any serous issues, particularly because Purplepass representatives have always helped us solve any problems quickly and effectively. Reasons for switching to Purplepass The performing arts department box office at the college that partners with us uses Purplepass. To make selling tickets to our events an efficient process for them, we switched to their system, and we've discovered plenty of advantages in making the change. Read More SR Sumanth R. Verified reviewer Non-Profit Organization Management 2-10 employees Used monthly for more than 2 years Review source Reviewed April 2025 end to end ticketing plaftform 5 Purplepass provides a comprehensive end to end ticketing platform for our non-profit's needs. The setup is easy. All options in ticketing like multiple categories, pricing options, coupon codes, sale open/close customization are provided. In addition, physical scanners and smartphone based scanners make it easy to checkin attendees on event day. The support from the staff has been excellent. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Ticketing for the event can be setup as a self-service with the online web interface. All possible options including multi day event, coupon code options, pricing categories and several customizable options make it a comprehensive platform. The support is very responsive and often provides quick and simple solutions. Cons: At times the embedded ticket widget does not work as intended and we need to reach out to support to resolve it. Reasons for choosing Purplepass Purplepass was chosen by my predecessor. However, after extensive collaboration with both teams to get the features needed for our organization, he decided to go with Purplepass. Reasons for switching to Purplepass We used Paypal as a backend with our own custom front-end based on opensource software. As the organization's needs grew the opensource front-end lacked features and flexibility for the needs and hence we needed a more sophisticated platform. So, we made the switch to Purplepass. Read More AM Andrew M. Verified reviewer Higher Education 201-500 employees Used daily for less than 2 years Review source Reviewed April 2025 Purplepass - Accessible, Efficient & Flexible 5 It's a most agreeable melding of accessibility and efficiency. I'm able to easily post new events, and also make changes as needed. Our patrons appreciate how much easier Purplepass makes their ticket-buying experience as compared to other systems. Purplepass is an excellent option for managing multiple facilities as we do at Pensacola State. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I like the multiple ways in which Purplepass ticketing provides a user-friendly experience, not only for those of us who handle transactions on the sales end, but also for our customers. Also, as the person who's in charge of numerous sales and show reports, I find Purplepass very helpful and flexible in enabling me to compile information. Cons: I don't have anything negative to report at this time. Reasons for switching to Purplepass The switch from Vendini (not an option above) to Purplepass was made prior to my arrival at Pensacola State, but I've understood that the switch was considered a step up. Read More TQ Todd Q. Verified reviewer Higher Education 51-200 employees Used weekly for more than 2 years Review source Reviewed April 2025 Easy, Professional Ticketing Service 5 Overall, I would highly recommend Purplepass. Their system is incredibly easy to use, and our patrons are very happy with it as well. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Purplepass Ticketing is very easy to use. The process of creating a new event, and running the box office for that event is very intuitive - to the point where I was able to take over running things for my college Theatre Department without any training. The few times I did run into trouble, there was usually a quick solution to be found in the various help guides. When I did need to contact customer service, responses were very fast and solutions were immediately offered. It makes for a very smooth experience for organizers and for our patrons. The ticketing website looks very professional, and the seating charts for reserved seating options are great. The new rollout for the box office POS also makes it easier to do comp tickets or to add promo codes at the box office window, which we love. Cons: I still run into occassional problems with hardware (mostly the ticket and receipt printers), but this isn't really an issue with Purplelass - it's just that Boca printers can be rather finicky. Reasons for choosing Purplepass The new box office POS looked really easy to use. Reasons for switching to Purplepass Their system was clunky and difficult to navigate. Before that we were on Read More CS Cindy S. Verified reviewer Higher Education 501-1000 employees Used daily for more than 2 years Review source Reviewed April 2025 Purplepass Ticketing Software 5 From the start, the staff have been professional and helpful. There is not a question too small that they won't help solve. If you make a suggestion to make a change to the software to make the system work better for you, they will always listen and send your thoughts up to the development team. A lot of times, you are not the only users who has a similar thought. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Customer support is outstanding. The working relationship we have with our Purplepass support tech is fantastic. Responses to email, voicemail and phone calls are always prompt. Changes to events are made in real time. You can open and close sections of venues as needed with very little effort. Our students enjoy the passcode feature so they can purchase tickets at their convenience. Cons: When we first started with Purplepass, they didn't have a user manual. An online user manual is now available to help with questions. Reasons for switching to Purplepass Cost of previously used software became prohibitive. Had been working with Vendini before they were acquired by AudienceView Read More Showing 1 - 10 of 304 Reviews [See All Reviews](https://www.softwareadvice.com/admissions/purplepass-profile/reviews/) ## Purplepass Popular Comparisons [Eventbrite vs Purplepass](https://www.softwareadvice.com/ticketing/eventbrite-profile/vs/purplepass/)[Ticket Tailor vs Purplepass](https://www.softwareadvice.com/admissions/purplepass-profile/vs/ticket-tailor/)[On the Stage vs Purplepass](https://www.softwareadvice.com/virtual-event/on-the-stage-profile/vs/purplepass/) [Compare All Alternatives](https://www.softwareadvice.com/admissions/purplepass-profile/alternatives/) ## See what companies are saying about Software Advice