All SchoolCues Reviews
1-25 of 71 Reviews
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Anonymous
Used less than 6 months
OVERALL RATING:
5
Reviewed April 2023
SchoolCues for a non-traditional school
Mohammmed
Non-Profit Organization Management, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2024
SchoolCues is good as s school management system
So far is good and they ae flexible to work with you
PROSPayment module and student management where you are able to import and export
CONSfew details which is normal because every business is different,
Reason for choosing SchoolCues
Cost was reasonable compare to others and easiness
Vendor Response
Thank you for your feedback, Mohammed. We're thrilled that your experience with the platform has been positive, and that you are finding the different modules to be useful and beneficial to your school. We are always open to any suggestions you may have. Stay tuned for some new features that we will be implementing next school year!
Replied March 2024
Amy
Education Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Just what we were looking for.
[SENSITIVE CONTENT HIDDEN] and his development team were instrumental in our on boarding of this software. They walked us through every step and followed up to make sure we were pleased with the service.
PROSThis software is incredibly easy to customize and is extremely user friendly. The staff at SchoolCues is professional and available to assist in any way needed.
CONSI have to send text messages from my computer instead of phone because sometimes the word sequencing gets jumbled from the phone.
Reason for choosing SchoolCues
FACTS was more expensive and had poor customer service.
Reasons for switching to SchoolCues
FileMakerPro is hardware and thus it could not be shared between staff members. In addition it was very user unfriendly.
Vendor Response
Hi Amy, we appreciate your kind words! Also, thank you for bringing the texting part to our attention, we will see what we can do about that.
Replied October 2020
Pablo
E-Learning, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2020
Best value for small schools
SchoolCues has been a big part of our SOLUTION for our school. We could not afford using one of the big SIS in the market because those are too expensive, too difficult to manage, too cumbersome to deploy. SchoolCues is just fine for our small, growing school. It allowed us to go to market really fast and requires minimal management from our side. Did I mentioned also that the training and support they offer is amazing!! We feel that we have a real partner with SchoolCues team and ours.
PROSThese are the pros of SchoolCues: 1) Extremely easy to deploy. Adding users and families is simple if you follow the instructions provided. 2) Easy to manage payments. Again, using the instructions provided is essential to be successful. 3) Great training available. Take advantage of the training online and live training sessions. You get trained by people that really know the software. 4) Super-responsive customer support. If you see a problem, report it, and the team will usually fix the problem really fast. 5) The system is very comprehensive to do almost everything you need to get done. Even though the system is purposefully built not to be very "customizable", it pretty much does everything you need or can imagine. 6) Best value for the money!!
CONSThese are the cons of SchoolCues: 1) User interface is developed by the software engineering team. The good thing about this is that once you understand how the software is designed, then it makes sense. The bad thing is that you need to think like a software engineer to make sense of it. 2) In many places, lists do not sort correctly. These are a few of the annoying minor bugs that the team is correcting. So, you need to be careful when looking at lists of things, because they are usually not sorted in a sensical way. 3) It is not "customizable" by design. This is a good thing because it helps keep the cost and price down, and you learn to us it quickly without having to make a ton of decisions for everything. The bad part of this is that if you need to do something different from what the software does, you are out of luck.
Reason for choosing SchoolCues
Cost, ease of deployment, right size for our needs.
Vendor Response
Thank you for your review Pablo. Please communicate with us if you have any further suggestions, and we will see what we can do about it, as long as it is in our control. We are glad you like our system overall.
Replied October 2020
Sacheska
Primary/Secondary Education, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2024
A smooth transition!
Definitely a more efficient and convenient system for your school. Our experience with the SchoolCues platform has been great so far since we transitioned to a digital one last year.
PROSAs a Program Administrator & Family Liaison, I definitely recommend the SchoolCues platform to any small school or school interested in transitioning to a digital platform. The transition to a digital platform has been an easy one, this is due to the many different module trainings offered by Schoolcues. Everything is organized in the same digital space, which makes less paperwork for the office space. You can replace many forms and create ones from here and share with your families in one place. You can send communication to one person or the whole class, you can even set up parent teacher conferences, grades, and even collect payments.
CONSThere are some specific forms that can't be change/edited for now. For example, the accident reports, they come in a specific format that might be different from the one your school is currently using.
Vendor Response
Thank you for your feedback, Sacheska. We are so thrilled to hear that the transition to the platform has been an easy one, and that you are finding the different modules to be useful and easy to navigate. Please know that we are always open to feedback and suggestions. Stay tuned for some new features that we will be implementing next school year!
Replied April 2024
Julie
Education Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2020
Great software for small Montessori schools!
Our experience has been so positive with SchoolCues! Everyone is very helpful and kind, and support issues are generally resolved in a timely manner. We appreciate that SchoolCues helps us maintain connectivity between our classrooms and our families.
PROSWe love that this product offers everything we need and nothing we don't. We appreciate that we can add functionality as our school grows. The software was relatively easy to implement and has been easy to learn and navigate.
CONSSometimes class updates are difficult to save or format. Our teachers who are less comfortable with technology struggle a bit, but do so with all technology applications. We wish there was more functionality through the Admin/Teacher app.
Reason for choosing SchoolCues
Functionality, ease of use, and price.
Reasons for switching to SchoolCues
RenWeb was way more than we needed, very difficult to navigate and manage, and cost significantly more.
Vendor Response
Thank you for your very kind feedback Julie! We will take your feedback into consideration :)
Replied October 2020
Judy
Education Management, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2022
We are happy we found and initiated the use of SchoolCues this year.
Our parents appreciate having something that is user friendly and does not take hours to complete.Sending contracts and other information has been easy. The teachers seem to not have difficulty setting up special groups.
PROSThe system is easy to set up. It has great features for contacting parents in groups and individually.The newsletter communication is wonderful.
CONSThe system will work our existing QuickBooks, but we have not merged the two so far. I am anxious to have our bookkeeper set this up and stat using it. I like the looks of it.
Reasons for switching to SchoolCues
Everyone complained about it. From the minute I was hired a year ago everyone told me how difficult it is to use. I starting looking for a new system. After a few weeks of searching I found SchoolCues and suggested we try it. We did and everyone has been pleased.
Vendor Response
Hi Judy, Thank you for your kind words and feedback. We are adding several more features and enhancements for the coming school year including an enhanced interface for payment reports and easier upload into Quickbooks. Please stay tuned for new updates that will be released before the new school year begins.
Replied February 2023
Maleeha
Education Management, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Highly recommend!
The initial contact with the sales team was very relaxing. It was not a pushy sales experience. The team was very informative and understanding. The setup is amazingly simple. We switched the whole school community over to School Cues right before reopening after covid-19 and did not deal with a single technical issue. Day to day is easier as an administrator and we are able to communicate with ease with our parent community. If I have any questions, there are many ways to get help and the team is very supportive and generous with their time. The parents have been raving about the app as well and love the screening, the updates and the texting options.
PROSScreening app is easy and makes for a relaxing morning during a pandemic! Love the calendar and reminders go out to parents automatically. Daily updates that are easy to fill out and informative. Texting option to the community makes communication a breeze.
CONSSome of the features can currently be used on the computer only and are not in the app. However everything you NEED is available in the app and the team is rolling out changes regularly and responds to the community's needs.
Reason for choosing SchoolCues
School Cues was highly recommended by other administrator and the initial meeting with [SENSITIVE CONTENT HIDDEN] convinced us.
Reasons for switching to SchoolCues
[SENSITIVE CONTENT HIDDEN] is genuinely there to support you as an administrator and understands your struggles.
Vendor Response
Thank you for your review Maleeha. We are working towards having all of our desktop features be available on mobile too, thank you for being patient with us :)
Replied October 2020
Corey
Education Management, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2023
Constant Improvement
Implementation was very easy and learning the program has been quick.
PROSSchoolcues is perfectly positioned to help the small school. I really appreciate how the team there are consistently asking for feedback and improving the product.
CONSSome features cover the basics but need a few more bells and whistles. But what I do appreciate is that I am confident that Schoolcues is going to do the work to improve the experience. This makes them a great partner for the long haul.
Reason for choosing SchoolCues
It does everything for a good price.
Reasons for switching to SchoolCues
I needed someone that was a better fit for a small school.
Vendor Response
Thank you Corey, for your valuable feedback. We are pleased to learn that you have had a positive experience using SchoolCues. We are always open to your feedback and suggestions. We are implementing several new features for the coming school year.
Replied February 2024
Jen
Education Management, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed October 2023
Lead of Parent Association thoughts on School Cues
[sensitive content hidden] is so kind and personable. We love his honesty and love that this program is really catered to micro schools
PROSI love the sign up feature and how everything is in one place! Our administrator loves the paying tuition feature.
CONSCustomer service and getting questions answered takes awhile due to high volume inquiries.
Reason for choosing SchoolCues
They did not have all grade levels and the tuition wasn't included.
Vendor Response
Thank you for the valuable feedback, Jen. It's great to hear that your staff is finding the different modules to be useful. We will certainly take your comments into consideration and will continue to do our best to provide support as promptly as possible. Stay tuned for some new features that we will be releasing for the coming school year!
Replied February 2024
Santina
Education Management, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
School Cues Review
I am so grateful to the entire SchoolCues team, especially Dr. S. I run a small school and am the only person who works in the administration. Without the help of SchoolCues, I would not be able to do it all.
PROSI love that SchoolCues is an all-in-one system. I don't really need any other programs to run the admin side of my school.
CONSSometimes, simple things can have too many clicks or steps. It makes it hard to remember how to do them.
Reason for choosing SchoolCues
Because it is an all-in-one system. Busy parents do not need many different apps to choose from.
Vendor Response
Thank you for your feedback, Santina. We are so glad to hear that SchoolCues is meeting the needs of your school, and that you've had such a positive experience with the team. We are always open to any suggestions you might have regarding workflow, or ways to help facilitate the learning process of the platform. Stay tuned for some new features that we will be implementing for the next school year!
Replied March 2024
Melodie
Education Management, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
I LOVE Schoolcues!
Our school opened our doors three weeks before school started. For those in school administration, you know that is a nightmare! SchoolCues was easy to learn and implement. We had it up and running, accepting new students within just a few days. I am not an admin person. I find myself easily overwhelmed when learning new systems and processes like this. I was able to jump in, get it set up and fully functioning without a hitch! Their staff was super helpful and stayed with me until we were set up and accepting students. I like that the system just makes sense. It is very intuitive and I can find my way from step 1 to step 2 without second guessing if I am going in the right direction.
PROSAs a very small Academy, we needed something intuitive and simple. This is our first year to open and we do not have an admin staff, so we needed something easy to learn and implement for the staff that would be using it. We found just what we needed in SchoolCues! SchoolCues is intuitive and just makes sense. It does everything we need and then some. It is a full admissions package from inquiry to enrollment as well as a full communications system for staff and parents. We can charge and accept payments and they are adding new features all the time. I am not a techie person and I use this system the most. If I find that I need help, their support staff is very helpful. They have built in training modules as well as being able to schedule a personal training at anytime. We love SchoolCues!
CONSAt this time, there is no LMS option within the system. I asked about this feature and they said they are planning to add this feature but it is not an option at this time. At this time, the admissions and payment are not connected, so we have to manually input charges.
Reason for choosing SchoolCues
I had used Renweb with a previous group and so I was familiar with the program. I used it for 2 years and never fully understood how it worked. It was bulky and not intuitive. There was no straight line from point A to point B. There were 15 ways to do everything, which made it very overwhelming. I had also used Powerschool and liked the interface, but it was not as intuitive as I would have liked. Both of these products were WAY out of our price range, but did give me a gauge for what I was looking for.
Vendor Response
Hi Melodie, thank you so much for your thoughtful review. We appreciate you taking the time out to give us your helpful feedback, and we will definitely take your suggestions into consideration :)
Replied October 2020
Holly
Education Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2020
An all in one product, who listen the custumer...
We have had an overall wonderful experience with School Cues. We cannot wait to see what they have for the future. They are always helping parents, teachers and administrator communicate better.
PROSWhen we went looking for a School management product, School Cues was one of the only products on the market that cover everything. Instead of using five different apps, we could get it down to one, which the parent very much like. They were also one of the only online registration software that allowed the School Administration to lock the student’s personal information. Gartering that family’s personal information is not changed without the knowledge of the school. They listen to the customer on what they want and need, try to meet those needs. School Cues was on top of it when COVID-19 began to affect schools. They had a COVID-19 screener ready to go before school started for the 2020-2021 school year. Allowing the parents to start the school year off on the right foot. They listen to their customer on what we needed from our different health departments. . They have one of the best support systems around, some response in less than twenty-four hours with helpful solutions to the problem. I highly recommend School Cues.
CONSOur disappointment with School Cues is the ability to use photos. They are developing all-new photo galleries, using photos in newsletters, and getting them to families is culms. Also, teachers wish they could do more on the app vs. the website.
Reason for choosing SchoolCues
Secerty with famly's and children's personal information, price, and fact it cover all area we needed to cover.
Reasons for switching to SchoolCues
Using to many apps and it was confusing parents. We also wanted to go to electronic signatures and registration.
Vendor Response
Thank you for your kind feedback Holly. We will take your suggestions into consideration. We are glad you like our platform overall!
Replied October 2020
Roxanne
Education Management, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2023
Way To Go, SchoolCues!
Our school family LOVES SchoolCues (administrator, teachers, parents alike)... THANK YOU THANK YOU THANK YOU for bringing us what we could never have afforded in such a professional, intuitive, and comprehensive platform. The burden of all the administrative impacts of our parts in this equation has decreased significantly, and we're actually getting more useful and more accurate data than ever before!
PROSI love the comprehensive nature of SchoolCues and the possibilities this program offers to us as a small school that has the same administrative burdens that a larger school has. You've managed to collect all the functions that we need to manage our school effectively in one web-based program with the potential to automate even more tasks than we expected! In addition, the "small business" model you utilize makes customers feel like they have input into the program itself... the support teams are very helpful and responsive, and when improvements are recommended, they are seriously considered. We also like that minor bug fixes and enhancements are continually released instead of being held for major releases/upgrades.
CONSUnder "Health Information", we lack the ability to list multiple, specific individual physical, medical, and mental conditions for our students - critical pieces of information for our population, and we thought that would be very helpful to typical schools as well. When I brought this to the attention of the SchoolCues development team, they listened carefully and jumped on my suggestions and are in the process of developing an excellent solution to what was missing. So excited to see how it turns out!
Reasons for switching to SchoolCues
It just didn't satisfy our needs as our population grew - provided no automation to anything; collecting and maintaining student information was a wholly manual process that was no longer feasible as our enrollment grew.
Vendor Response
Thank you, Roxanne, for your kind words and valuable feedback. We are so glad you like our system, and are always open to your suggestions!
Replied February 2024
Betty
Education Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
SchoolCues Feedback
I feel we are in the relatively early stages of learning how to best use SchoolCues in our school community. We have learned the basics and are now delving deeper into trying to use it how our specific community needs it.
PROSWe most definitely like many features of SchoolCues. Previously, we did not have a digital system for gathering all the student information, so this allows us to streamline many parts of this process.
CONSWe find that the instruction sheet to set up a SchoolCues account can be daunting for families, which means they delay the information entry. We would like to simplify these steps.Also, sometimes areas of the system are not intuitive. For example, reporting a student absent as a parent requires going to "Permission Forms" instead of the category called "Attendance."We started using School Cues for almost ALL classroom and school-wide communications. I wonder if parents are seeing the information or if it too much saturating their emails.
Reason for choosing SchoolCues
SchoolCues offered options for what we needed as a school, Dr. S. was and continues to be responsive when we have questions. We feel that some parts of the system could be a little more user-friendly in the future, so we offer feedback as specific examples arise.
Vendor Response
Hi Betty, Thank you for your very specific feedback on improving the user experience. We will enhance the Parent View UI in our next version, making accessing some of the modules easier. Please share what can be simplified in the instructions sheet for new user account creation steps. Thank you again for your valuable suggestions and feedback.
Replied March 2023
Martha
Education Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Communication with Parents is Vital
I have been using School Cues for YEARS. I am constantly impressed by their efforts to update and add to their platform. The Covid-19 pre-screen that they added prior to the start of school in September 2020 was a true game changer. Our program had been asking questions at the car and taking children's temperatures at drop off. Now the parents answer the questions prior to arrival and we simply scan a QR Code. Also, registering for Parent Teacher Conferences eliminated any negotiations by our parents on 'what might work better for them'. This used to take up a lot of our time. We send out a daily classroom email to identify highlights of our day so our parents check their app each day. The calendar is wonderful as it sends reminders to our families - but we choose when and how often they are notified. Overall our experience has been extremely positive and supported our efforts of building a culture that embraces communication and respect.
PROSSchool Cues decreased the demand of my Administrative time by at least 30%. It set a standard for parent communication and offered our parents a resource of information on their phone and at their fingertips. I also love the professionalism that it presents to our users.
CONSI have absolutely no complaints or concerns with this software. Any blip we have experienced was dealt with immediately by the staff of School Cues on the same day.
Vendor Response
Thank you so much Martha for your kind words. We are glad our system has helped your school :)
Replied October 2020
Heather
Education Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2020
Excellent Value for Money!
In over a year, this software has made incredible strides. At the rate it has changed, it will be one of the best in the business for the cost of one of the least!
PROSIt is easy to use and customer service is incredible!
CONSStill some bugs to work out; however, the team was very responsive to issues.
Reason for choosing SchoolCues
Better value for money
Reasons for switching to SchoolCues
The options available in SchoolCues were better suited to our needs.
Vendor Response
Hi Heather, thank you so much for your kind review. We really appreciate your feedback!
Replied October 2020
Darlene
Education Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
SchoolCues Review
My overall experience has been exceptional. They care about our experiences, are always ready to help when needed and there are no questions, ideas or suggestions off limits. [SENSITIVE CONTENT HIDDEN] is the best!
PROSI like that it's simple to use and easy to manage any changes. There have been wonderful upgrades lately that are very timely like the urgent messaging and text alert feature that can accompany the email notices if needed.
CONSI think the least thing is that I cannot call customer service and I have to wait for a response via email. However, they answer usually on the same day (depending on the time difference) but sometimes I need an immediate answer.
Reason for choosing SchoolCues
The ease of using the system and the customer service attention we received by [SENSITIVE CONTENT HIDDEN] and his team.
Vendor Response
Thank you for your feedback Darlene! We will take your suggestion into consideration.
Replied October 2020
Candace
Education Management, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Highly recommended for your school
I have been very happy with my experience, the professionals I have come into contact for tech support (and the problem was operator error), and new modules coming on line due to need. I have recommended this to programs I know.
PROSSchoolCues has forms that allow you to customize as well as import your own so it fits your needs regardless of what they are. The program responded to the COVID need when they saw it and the tech support is always there if I need it.
CONSComing from a system I have used for many years it took me some time to learn the payment section but all others were easy and it mostly likely was operator, not program issues.
Reason for choosing SchoolCues
It offered more for the amount of money, the people, and their dedication to their craft.
Reasons for switching to SchoolCues
Schoolcues offered more forms, met more of my needs, and was able to be customized with our school's name on it - not Brightwheels.
Vendor Response
Hi Candace, we really appreciate your review and are glad that you like our system. :)
Replied October 2020
Dale
Education Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
School Cues administration
I have had a wonderful experience with School Cues and their staff. They are extremely helpful, very quick to get back to you, and bend over backwards to be available for us. I cannot recommend them enough.
PROSSchool Cues allows a multi-function platform for ease of handling student information. With the addition of modules, you are able to control attendance, incident reports and more. Whenever I have had a problem, they are extremely prompt in their support, and when I had a special request on the set-up of one of the reports, they were able to change the format for those needs.
CONSI find that I am not familiar with all the options available, but that has to do with my availability for getting online for instruction. I am the administrator, but we are a small school, so I handle everything myself, leaving very little time to update myself on the modules
Vendor Response
Hi Dale, we appreciate your positive feedback. We understand that you, as an administrator, are very busy, so we also give you the option to send in a support ticket (which always gets answered within 24 hrs.), and you can always refer to our training videos as well as help guides throughout our modules. We hope this is helpful!
Replied October 2020
Louis
Education Management, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2023
Unified system for a small school
Overall, SchoolCues has been a great benefit and a good value for the price.
PROSAs a small school just starting up in the last few years, we relied on several different free or paid services for record-keeping, communications, and payments. SchoolCues has allowed us to replace almost all of that with a single portal for staff, teachers, and parents. The biggest benefit has been streamlining and simplifying our admissions process, student records, and collection of tuition and fees.
CONSThe user interface and the way some of the features work is not always very intuitive, and it took some time to figure out how to adapt the enrollment contracts and payments to fit our processes and needs.
Vendor Response
Thank you for your review, Louis. We're thrilled to hear that SchoolCues has been beneficial to streamlining processes at your school. We're always open to your feedback and suggestions for improving the user experience. Stay tuned for some new features we will be rolling out for the coming school year!
Replied February 2024
Rupali
Education Management, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Very helpful School Management Platform
We love SchoolCues and recommend them highly. If you are debating whether to use the platform or not, just give them a call. The support team is very responsive. The customer service is outstanding and the product is affordable for small schools.
PROSSchoolCues offers an easy to implement and use platform that helps us track our users for COVID, manage admissions and payments, communicate with ease with parents, schedule conferences and meetings, share and view reports, all with a click of a button!
CONSOverall, SchoolCues offers a comprehensive platform. The team is always creating new features and sometimes it may take time to launch a feature that is in the works.
Reason for choosing SchoolCues
Customer Service, Product Features and Affordability
Vendor Response
Hi Rupali, We are glad to hear the you really like our platform. If you ever have any suggestions for additional features or other feedback, feel free to reach out to us anytime!
Replied March 2021
Heather
Education Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
SchoolCues as an All-inclusive Platform
Our experience with SchoolCues has been nothing but positive overall. The communication and support from the company is outstanding. The product is constantly evolving to solve for customer needs.
PROSWe have been using SchoolCues for several years as the communication platform between our families and our school. It is easy to use and easy to implement. Their program is flexible so you can use as many or as few of the modules to fit your needs. The company is continually making enhancements to support the various schools that use the software.
CONSWe have very few issues with SchoolCues. They are very receptive to our suggestions and often implement them in future software releases.
Reason for choosing SchoolCues
Ease of use and features.
Reasons for switching to SchoolCues
We wanted to combine all of the different programs we were using (Remind, VItruclock, Sign-up Genius, etc) into one all inclusive program.
Vendor Response
We are glad that you like our platform, Heather. Feel free to contact us with any other suggestions you have in the future :)
Replied October 2020
Brittany
Education Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2020
Island Montessori SchoolCues
SchoolCues has an amazing support team that can answer all questions or concerns. They are quick to respond and offer great trainings for admin and staff. The program itself is easy to set up and navigate. They are always making improvements to the system and communicate those changes frequently.
PROSWe love the text feature and that it automatically sends an email along with the text. Living in a town known for hurricanes, it makes communication with our families quick and easy during emergencies. They are constantly updating the program which is great. If there is an issue, they are quick to respond and very helpful with resolving issues.
CONSOur biggest issue doesn't necessarily fault the program itself, but we do have issues with parents not receiving emails sent through SchoolCues. It sometimes comes through as Spam since it is an automated process. It's more of an issue on the receiving email side, it just makes it hard to tell if parents are receiving our communications or not.
Vendor Response
Hi Brittany, thank you for your feedback! We are glad you like our texting feature. Also, we will see if there is something we can do about the email situation, if it is in our control.
Replied October 2020
Phyllis
Education Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Great Product!
SchoolCues is very user friendly and the staff is always supportive and helpful when we have a question. They have helped our school run more smoothly and efficiently. I appreciate that we save time and paper!
CONSEven though the response is good, it would be nice if we could directly call support.
Vendor Response
We appreciate your feedback Phyllis, and we will take your suggestion into consideration.
Replied October 2020