About ActiveCollab

ActiveCollab is a project management solution for creative professionals. It offers cloud-based subscription plans or a self-hosting license.

Projects are split into tasks and subtasks. Tasks can be filtered by the due date, assigned users, or custom labels. Dependencies between the tasks can be set, so there’s always an exact order of tasks. Automatic rescheduling allows for the child tasks to follow the change made to the parent task automatically. Tasks can be viewed as a timeline (with shown dependencies), a kanban board, a calendar, or a list.

Users can track time and budget spent on each task, set hourly rates, send invoices directly from a project, and export reports. Automatic reminders for clients can be set when payments are overdue.

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375 Reviews of ActiveCollab

Average User Ratings

Overall

4.49 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(224)

224

4 stars

(122)

122

3 stars

(19)

19

2 stars

(8)

8

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 375 results

March 2020

User Profile Picture

Aleksandar from Handwritten Solutions

Verified Reviewer

Company Size: 2-10 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

Perfect Project management tool.

ActiveCollab is one of the best, if not the best project management tool that I have ever used and I have jumped from one to another tool for different projects and project types. If offers so many features, perfect dashboard, milestone preview, calendar, planner, contact details, time tracking and much more. While it is perfect for managing many different types of projects, this is still not the perfect tool for managing software development projects. The only reason for that would be, there is no (or that was not back then) an integration with Git or other version of control system. It was simply a missing feature back then. I truly hope that nowadays the ActiveCollab team managed to improve and integrate such feature, but talking 6-7 years ago, that was the only downside that I can say about it. If for some reason that is still not available and you are into software development business, look for something else like Asana or Bitbucket.

Pros

Great dashboard, different types of reports, milestone preview, calendars, time tracking tool are just a few of the features that make this software irreplaceable tool when it comes to project management.

Cons

Lack of integration with Git or another version of control system.

Reasons for Switching to ActiveCollab

Mantis is a relatively simple tool to use compared to ActiveCollab. Only the basic features were available and it is not even close as easy to create a ticket. I remember back then (like 4-8 years ago) the UI was not really user-friendly. The user experience was more of a user hassle than it was user experience. Or that is my feeling. There was no dashboard, so it was not easy to stay on top of the things. They do have a color system for fast overview of the states of the tickets, but that is not always what is needed. Very basic, very limited. It can't even be compared with ActiveCollab in any way.

August 2019

User Profile Picture

Jolie from Giant Bicycle

Verified Reviewer

Company Size: 51-200 employees

Industry: Consumer Goods

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

August 2019

Active Collab makes working together simple

My team is spread across the country and Active Collab allows us to work together on projects seamlessly. Our outside partners are also able to work with us easily.

Pros

Great tool for managing complex projects with multiple stakeholders Pretty robust feature set Simple to access and easy to invite collaborators in & out of my company

Cons

Upgrades have been a bit buggy and while the team are responsive, they don't always believe that they've broken something

Reasons for Choosing ActiveCollab

Pricing and features

Reasons for Switching to ActiveCollab

Better features competitive pricing All around, Active Collab is a more flexible tool that is easier to use

September 2021

Mari-Nella from Studio M

Company Size: 2-10 employees

Industry: Design

Time Used: Less than 6 months

Review Source


Ease-of-use

2.0

Value for money

2.0

Customer support

1.0

Functionality

2.0

September 2021

It is a beautiful app but not that useful

It was nice in the beginning but I just soon realised I needed something with easier to use features and no hidden costs. Onces a app like this becomes too complicated to navigate or customise - you will not use it as you need to daily because of that hassle.

Pros

It is beautifully designed so initially it seemed easier to use and navigate. It had a client portal and I could track my jobs and invoice/do estimates all from one place.

Cons

It has hidden fees. Everywhere it advertises itself as only 7.50 a month. - But using the MAIN FEATURES OF WHY I WANTED THIS APP is extra, like invoicing, time tracking and using the client portal. This was not made clear initially. The client service is terrible. I would ask questions but there response was really terrible english language - not what I would expect from an international app that everyone should be able to understand. Especially a client service person called Darla. Terrible and rude manners and unhelpful.!

Reasons for Choosing ActiveCollab

Activecollab seems to be the cheapest option where I could managment my projects, finances and clients from one place.

Reasons for Switching to ActiveCollab

I wanted a app that I could use to track my projects, my daily tasks, and has a timer. Plus I can send out cost estimates and invoices from and my clients can log into to track and make note of project progress and timeline.

Response from Active Collab

Replied September 2021

We appreciate your honest feedback, and we are sorry to hear you had this experience with ActiveCollab. As for the pricing, additional features such as Invoicing, Time Estimates, Workload, Availability, etc., are listed in the GePaid bundle section, which is charged additionally and is not a part of the basic paid plan. You can check out our pricing on the official site here: https://activecollab.com/pricing

April 2021

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

2.0

Functionality

3.0

April 2021

Good choice for a basic project management tool but lacking when compared to Basecamp

ActivaCollab is still at the initial stage in terms of features even though they have been in the market for a couple of years. It serves our initial purpose of tasking team mates and tracking task conversation and progress but not more than that. Based on that, our usage is limited to basic tasking and we are considering and exploring migrating to a different system.

Pros

Onboarding is easy, interface is easy to use and understanding. It's also one of the cheapest option in the market. For features that are not available, the ActiveCollab team is keen to consider adding that feature though during our usage, we didn't really see the feature being rolled out.

Cons

I used to use Basecamp and when compared, there are a lot of features that are lacking in ActiveCollab such as being able to create a Gantt timeline, quite messy grouping of projects on the main home page, not able to add vendors (only can add clients, yet we do not use ActiveCollab to collaborate with clients). As a project management tool, we also would like to see how we can gauge the workload of each team mate and if each team mate might be overload within the day or week, this function at the moment is not available. Completed tasked are being archived and under archived, the completed tasks are not organised according to task list. Some features such as invoicing and budget management cannot be adopted by finance team as they uses a more advanced thou legacy system which includes a whole lot of other functions on top of merely invoicing.

Response from Active Collab

Replied July 2021

Appreciate the detailed feedback shared! We would recommend you to reach to our support teams to schedule a Calendly meet as we might have some workaround options to share with you that might help organising your work.

July 2020

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Functionality

4.0

July 2020

Simple and extensive

It was very good to us during 6 years.

Pros

Web used Active Collab during several years in our servers. The database structure is very simple and allow us to create dashboards with user data.

Cons

Lack of features like kanban and of user interface improvements during updates

Reasons for Choosing ActiveCollab

Price and simples maintenance

Reasons for Switching to ActiveCollab

Jira was so complicated and hard do mantain. I'm talking about 2009