We are solving the problem we have always had with our production/briefing process. Our creative team can now see who is working on what, when it is due, and log our time easily and efficiently. We were given (and still have the option of ongoing) instruction on how to use Admation and any quirks or difficulties were quickly ironed out by either our Production Managers or the Admation team. A great tool for busy creative agencies!

The transparency - I can easily see at a glance who has forwarded what task and when it is due. I can also see who has made or requested changes to my work, then easily forward it to our creative team. I also like the ability to view what my team are working on via the Resources tab.

As a copywriter I wish it had an editing tool that allowed me to highlight text and replace it with new copy (kind of like Adobe Writer). As it is now I can only draw a box or circle around text and re-write it in the box provided.

Audit trails, tracks approvals and easy to assign tasks and share assets. customer support is 10/10 - always on hand to help, and quickly too.

The search functionality isn't great and sometimes its tricky to do certain things as there are many ways to do it - so if you don't use a feature often, it can take a bit of time in trail and error. Also going back over previous versions of creative and briefs can be tricky and even as admin if you aren't tagged in a comment, its difficult to find

When admation works and I fully understand all the tips and tricks, it works really well and makes our process a lot easier. However, it does take a lot of training to adjust to the interface and figure out how every task works.

The feedback mode and direct chain from client to suit to studio is the best part of the software.

The interface is very buggy. On multiple occasions, the site has crashed at pivotal moments i.e. when you mark up 50 changes and then hit changes, suddenly a little bee illustrations pops up on your screen saying there's an error. The interface isn't very user friendly as there are multiple steps for a basic tasks. One of the least favourable things is not having the ability to batch download a project. A lot of our clients struggle with the interface as some of the mark up tools aren't familiar enough (they're used to marking up Adobe PDFs) and the user journey is a bit flawed (i.e. click changes after entering feedback).

It's got better but still takes a lot of steps to carry out a simple upload, it logs you out to quickly and and it doesn't save PDF's but rather jpegs of PDF's for markups so you cannot read fine detail like the previous job number on a piece of artwork.

I can see all the jobs I have worked on over several years.

The job numbers should be alpha numeric, they number by itself is close to useless.

Managing tons of artworks and assets was a breeze with this system. Having an approval and audit system made it a lot easier in keeping track of which assets need revisions and which ones are approved.

UX could be improved when it comes to the speed and responsiveness of the site. As projects keep adding more deliverables, it takes longer for the system to index and load. Messaging system could use some work as well as it's still a bit clunky (e.g. adding recipients, forwarding messages, etc.)