Front vs REACH

RATING:

4.5

(261)

Front has 261 reviews and a rating of 4.54 / 5 stars vs REACH which has 554 reviews and a rating of 4.79 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (261)
4.8 (554)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 15, 2024
February 27, 2024
Pros/Cons
  • Pros

  • The tagging function between colleagues is very convenient. Overall, the interface is also very pleasant and easy to use.
  • On top of that, you would be able to see when a teammate was replying or typing under the email, which was a good way to know who was working on what.
  • Cons

  • I am still learning so there are many buttons I don't know what they do and so many places to find your communications. I get a little confused.
  • HOWEVER, the use of @ symbol is different than the other communication software we use (Slack). Can be confusing when using the two.
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  • Pros

  • This software is very easy to use and the group integrated our data from a 3rd party vendor and made it seamless for our operation.
  • I like the announcement section. Entering announcements is easy, intuitive and helps me be creative.
  • Cons

  • The only problem I have is the inability to set different messages to different visual spots.
  • Since I am not a graphics person, I have trouble getting to the aspect ratio.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos