Jepto

RATING:

4.5

(30)

About Jepto

Jepto is digital marketing platform designed to help businesses of all sizes monitor websites and analyze marketing data across various channels. Jepto allows teams to monitor, detect, acknowledge and resolve anomalies using machine learning-enabled tools. Additionally, supervisors can forecast and define key productivity indicators (KPIs) and monitor progress across multiple marketing channels such as Google Ads. Jepto offers an application programming interface (API), which lets businesses integrate the system with several third-party applications including Zapier and Google Data Studio. Pricing is based on monthly and annual subscriptions and support is extended via knowledge base, FAQs, email and chat.

Jepto Pricing

Agency pricing is based on the number of Clients

Starting price: 

$10.00 per month

Free trial: 

Available

Free version: 

Not Available

Jepto preview functionality
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Jepto Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Jepto

1 - 5 of 30 Reviews

User Profile

Nikki

Verified reviewer

Marketing and Advertising, 1 employee

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed November 2023

Powerful tool and I've only scratched the surface

Overall I'm pleased with Jepto and plan to continue using it. I believe there are powerful tools available here, and I know I'm only using a small fraction of them. For me, the tools associated with Google Business Profile have proved very helpful as I manager several profiles for clients.

PROS

I primarily use Jepto for Google Business Profile data collection (sending to Big Query) and now I also use it to monitor for profile changes. They have recently added more GBP monitoring tools that I'm really excited about. I've just started diving into them, but they are very economical in comparison with other GBP monitoring tools.

CONS

I don't feel that the setup is very intuitive. Although I will say, I was able to find everything I needed in their documentation. I just remember it being confusing at first. That being said, once it's setup, there's little you have to do, as it just keeps working.

Reason for choosing Jepto

I am comparing Jepto's monitoring of GBP changes to the same feature recently provided by Whitespark. I have yet to make a final determination, but from what I've seen so far, I think Jepto will be the winner. I am particularly interested in monitoring 'services' that get added to profiles by Google.

Martin

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Jepto Google Business Profile Tracking

Overall, Jepto has been a game changer for our business. We use to rely on other third-party platforms for out GBP data and nearly all of them have struggled to import accurate data our clients expect. Jepto is affordable, accurate and the customer service excellent - we have no complaints at all.

PROS

We use Jepto everyday to track all our GBP's. From the number of phone calls for each location to monitoring Google reviews, we report everything through Looker Studio and syncing this with the Jepto connectors is really easy. Also, I'd like to point out that Dale is superb at helping out through the live chat for any issues we have had.

CONS

The dashboard is just OK. For newcomers to the platform, there is a little bit of a learning curve and sometimes it can be difficult to see where you go to change the settings you need.

Reasons for switching to Jepto

Customer service, data accuracy and price.

Paul

Marketing and Advertising, 2-10 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed June 2020

Confusing and hard to use

So far not good we have had little to know support and simply have given up on the tool

PROS

I am not sure what to say here as I have to tell you we found this hard to use and hard to understand

CONS

Confusing and not at all simple to use - we have given up

Vendor Response

Thanks for the feedback Paul. We haven't had any other feedback that the tool was hard to use so if you can share your experience on what was difficult with us we can look to improve the onboarding process. You also haven't reached out to support to ask any questions during or after your trial and I would like to extend that offer again should you have questions about the benefits and how to get the most from the platform.

Replied June 2020

User Profile

Steve 'Berto'

Verified reviewer

Construction, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2023

Jepto is great for getting to your data and making it useful.

I love the service and we've seen a lot of success with the efforts.

PROS

Setup for the organic data pipelines is easy to do and flexible.

CONS

The use of the GA4 properties was limited for companies with many websites.

Reason for choosing Jepto

Jepto has a much better product for the money.

Bryan

Marketing and Advertising, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Jepto Makes Google Data Studio Reporting Easy

We are extremely happy with Jepto and will continue to use them as we scale our agency.

PROS

Jepto easily connects to Google Data Studio to report on all Google Business Profiles that our clients have. [sensitive content hidden], the [sensitive content hidden] of Jepto, has jumped on multiple phone calls to help us set up bigger accounts and troubleshoot issues within 48 hours of us reporting them (issues on our end, not Jepto's).

CONS

The initial setup took a little bit of updates in the beginning, but once we figured it out it became extremely easy to use and scale.