MediaRadar vs TapClicks

MediaRadar has 160 reviews and a rating of 4.53 / 5 vs TapClicks which has 163 reviews and a rating of 4.34 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.53 / 5 (160)

4.34 / 5 (163)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

January 19, 2021

February 12, 2021

Pros/Cons

  • Pros

  • Media Radar is great, the service is top notch and it's accurate the majority of the time. I really appreciate the ease of use and the accuracy.

  • Ease of use and the breadth of information. I enjoy that I can log on and pretty much find anything that I need.

  • Cons

  • There are some features, such as specific contact filters / customizations that would be nice to have, but for some configurations, using a workaround is the only way to produce the desired results.

  • The more complicated functions are often hard to figure out. Luckily the support staff is always willing to help walk you through.

  • Pros

  • The ease of use is great. I love the layout of the system and the assistance if I'm in need of any help from our customer success team.

  • I liked the ease of set-up. Adding each required integration was a breeze throughout my ongoing use of this product.

  • Cons

  • Sometimes the downside of the frequent updating is difficulty finding frequently used applications, but TapClicks is happy to hear constructive criticism and uses it in future updates.

  • Because TapClicks is awesome with updating their product, when new releases come out, they can break previous settings and other functionality.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A

FrontRunners

2021

Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos