About Screendragon


Screendragon is a cloud-based suite of operations management solutions catering to the needs of marketing, agency and professional services teams. Key use cases include managing work requests, automating review and approval workflows, project management, resource capacity forecasting, real-time collaboration, budget management and reporting.

Screendragon’s core products are MarketingOS, AgencyOS and BrandHub. MarketingOS is a marketing operations solution enabling teams to plan, execute and deliver campaigns. AgencyOS is an integrated operations solution for agency teams, allowing them to connect and manage projects, resources and workflows in one place.

Additionally, BrandHub is a brand management platform, and it allows companies to maintain brand compliance as well as grow their brand.

Screendragon is suitable for midsize to large companies and agencies in a range of industries including marketing, advertising, media, CPG, finance, telecommunications and IT.



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Supported Operating System(s):

Web browser (OS agnostic)

23 Reviews of Screendragon

Average User Ratings

Overall

4.78 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(18)

4 stars

(5)

3 stars

(0)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 23 reviews

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July 2018

Romy from JWT

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

Screendragon is a comprehensive solution that helps us manage projects between JWT and our client.

Pros

We manage every project for our client, regardless of project type, using Screendragon and have replaced over 70% of project based emails and file transfers. Tracking reviews and approvals through online file annotations provides a clear audit trail of when files are delivered, what the revision comments are and who completed final approvals. We have streamlined and improved the oversight of all projects allowing for team members to jump on and off projects without managing lengthy hand-over and tracking of old email correspondence. The reporting features are powerful in the creation of single project or large integrated campaign calendars, real-time status reports on any project, standard monthly reports on asset deliveries by project and media type and comprehensive budget reports across all projects. All project details are stored and enable projections for annual planning on future projects.

Using Screendragon has put us in a position for streamlined communication, clear visibility on current project and financial status, historical learnings from past projects, auditable workflows for reviews and approvals and comprehensive reporting.

Cons

While the flexibility of Screendragon is an overall strength, it has proven to be a challenge at times. The software is so robust that we often aren't aware of functionality until we have a specific problem we're trying to solve. It would be helpful to understand the full capabilities up front so we can we be more proactive with our solution.

September 2018

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2018

Fantastic Project Management and Project Data Software

Screendragon is a great company to work with. Great software. Great people.

Pros

Easy to use & navigate. Very user friendly. Fantastic user and administrator customization tools Easy to generate & customize reports & download data into Excel. Easy to customize forms, performs mathematics between fields. Easy to create fields, new forms and new processes without being a programmer. Can make changes to forms, processes, modify fields, put them into live production environment within minutes without any IT support. Fantastic ability to immediately preview changes before actively putting them into production. The Screendragon company support is always available, get to know the team by name, Representatives and contacts are assigned to your company, listens to suggestions, answers questions right away, provides great alternatives and even better ideas, solves any issues, takes the time to teach. They are very willing to modify the core software based on your suggestions and needs. Great company and people to work with. They have a "Can-do" attitude. Friendly people.

Cons

It's a really a great software. It currently has the ability to generate graphs such as pie graphs, etc. It could expand functionality in this area.

August 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

ScreenDragon - Brief Submission & Approval made easy

Overall the experience has been very positive. The ScreenDragon support team are very quick at responding and go above and beyond to help solve any issues or to make any tweaks to the setup (no matter how minor they may be). The software has allowed us to ensure all briefs are of high quality and all the necessary stakeholders have visibility of activity which is vital working in a global team.

Pros

The software is extremely flexible and the setup can be tailored to meet your exact needs. The product development team are always looking at ways to improve the tool and our direct feedback has been taken on board and implemented into updates. We use the tool for brief submission and approval - the tool provides a well structured workflow which ensure all briefs are approved by key stakeholders and ScreenDragon is considered the place of truth where both clients and market teams can login to get the most accurate updates on brief submissions and brief responses.

Cons

The tool is easy to use the more you use it and explore its features. ScreenDragon does have a lot of features which means it can be complex - however this is very dependent on the setup you choose. As there are a lot of features and workflow options it takes some time to get this setup and working correctly. We had a few tweaks made along the way to ensure the tool worked for us, i don't necessarily think this is solely down to the software but more us trying to strike a balance with what we wanted out of the tool and how complex we would need to make the setup.

August 2018

Mark from Allyis, Inc.

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

August 2018

A robust and flexible tool with a stellar support team.

We use the tool to mange incoming requests. Our clients submit requests via the tool.

Pros

What I liked most was working with the support team to customize the tool and the reports. Any time I wanted a new report or to modify the form, the team were extremely responsive and helpful. Beyond just making requested updates, they would also give me the skills and knowledge to create my own reports and make changes on my own. Support team in particular was incredibly generous with their time and knowledge, and wonderful to work with.

Cons

The only think I can think of is that pages can take longer than we'd like to open.

July 2018

Lori from Consultant, Marketing and Technical Communication

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2018

Screendragon is a good project collaboration software.

Ability to categorize and organize assets to share across a Marketing Communications community; unlimited file storage and rapid downloading; control of workflows

Pros

Visual project tracking; excellent and responsive customer support. The Screendragon team works hard to help customize the interface and functionality for users. Excellent storage capacity, and relatively quick downloading.

Cons

Although strong as project management software, it is a bit less robust at document management and retrieval. Searching is via an open-text field;. files can be organized according to a behind-the-scenes directory structure, however.

August 2018

Cristina from Lambie Nairn

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2018

Good software that recommend all the time.

It´s been 2 years since I´m working with SD, my experience with the it´s positive, always trying to solve the requirements of my client (not easy BTW) and giving me support everytime I need it.

Pros

It´s very easy to use, flexible in the creation of process and workflow, and complete

Cons

The search functionality is not well resolve for us, as there are many items in the client I´m working with. The report fuctionality is not very intuitive. The metrics area should be exportable - every time we need to get some data we spend hours trying to get info.

November 2018

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

3.0

Functionality

5.0

November 2018

Helps with Project Management

Pros

We have weekly meetings with the board so we can present our account details like timeline of project, developments and highlights or milestones that we have achieved. Since our meetings are done weekly, it is important to have a program that can help me manage the tasks and projects we have. I use Screendragon which has been helping me a lot with my work. It enables me to manage my projects accordingly. I can also avail of their resources which helps me improve the way I work. Once we have input our tasks, we have the ability to read the reports which can keep us on track as to where we are heading.

Cons

Some of the features offered in this software are a bit too complicated and I can’t seem to understand how it works. It took me a bit of time to learn the ropes.

August 2018

Heather from The Clorox Company

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

Increased efficicency and knowledge management exponentially

The Screen Dragon software has enabled my company to keep track of marketing claims and collateral, efficiently route them and easily store them. The customer service is second to none and the user interface is very nice. A very cost effective solution to a problem that plagued our company for years.

Pros

Easy user interface, cost effective, amazing customer service, continual improvements, flexible design platform, great collaboration tools.

Cons

I have no complaints about this software.

July 2018

Laurie from Kellogg Company

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

Absolutely love working with the Screendragon team, they are my favorite vendor to work with!

Pros

the ability to use off the shelf and customize
admin tools allow process owners to make changes to workflow
user friendly dashboards reflects work status
report builder allows for standard and custom reporting
ability to create teams and see work across the team
external access to solution allowing agencies to submit
ability to measure rework/resubmissions
ability to annotate on both pdf and video
visibility to owner of annotation
ability to have private conversations within solution
Screendragon will develop training materials and facilitate training
the look and feel is consistent across all of the workflows


Cons

there isn't audio with an Irish accent!
our solution was not intended for storage of the final versions.

August 2018

Katia from Alma

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

Fast and Great Support Team

My overall experience with Screendragon has been so great that I recommend them with my eyes closed. Great team and always accessible. Also, they will explain and train you with patience. Working with Screendragon has exceeded my expectations.

Pros

I LOVE this software because it was made exactly based on our needs, process and clients.
I am in Miami Florida and my Support team is in Ireland. They are always accessible and ready to help for any new request. Implementation time is always quick and effective.

Cons

Since this is a customizable software there might be some features that are not available at the moment but the good things is that they always take those in consideration to improve the software in the future.

January 2019

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

Game Changer

Pros

Brings agency OS into one platform and is agile enough for multiple agencies to live within the one platform.
Interface is slick.

Cons

Lacks mobile app; while you can login to software from Mobile and functionality is there.

July 2018

Martin from ghd hair

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

July 2018

Satisfying, engaging, supportive and knowledgeable.

To enable communications and engagement channels to open up within our business. Personally I have learnt how to add coding to be able to layer video and image files on to a web based product.

Pros

For us as a business I find it very easy to use both from an administrative and end user perspective. I like the way you can navigate around the software easily and it doesn't require a lot of effort to be able locate information. Additionally I found the way our branding was incorporated into the software made it 'come to life' and added real value to the overall user experience.

Cons

I do feel that certain areas could do with system improvements, for example, being able to add Instagram to a social media feed and having an easier way to be able to play videos and make images larger without the need for coding behind the scenes which can be quite time consuming as an administrator when building content.

July 2018

Andrea from 180LA

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

Excellent Experience. Support responds quickly.

Pros

Screendragon can be adapted very easily to fit a companies need. We created the platform based on what we wanted help with (status docs, resource allocation), and support listened to our needs.

Cons

It can freeze and sometimes isn't the quickest. Some steps feel redundant. Sometimes bugs occur where I need to refresh or close in and out.

August 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2018

Great customer experience and really good tool

Pros

Easy to use
High customization
Quick turnaround for changes
Excellent customer support

Cons

N/A

September 2018

Emma from Kellogg Company