---
title: "icon"
description: "Reviews of Smartsheet. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Smartsheet is a good fit for you!"
source_url: "https://www.softwareadvice.com/project-management/smartsheet-profile/reviews/"
page_type: "reviews"
language: "en"
---

1 million+ businesses helped. Get advice

Get Free Advice

[Home](https://www.softwareadvice.com/)

/

[Project Management Software](https://www.softwareadvice.com/project-management/)

/

[Smartsheet](https://www.softwareadvice.com/project-management/smartsheet-profile/)

/

Smartsheet Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/project-management/smartsheet-profile/)

Reviews

[Alternatives](https://www.softwareadvice.com/project-management/smartsheet-profile/alternatives/)

# Smartsheet User Reviews

## Reviews Summary

## Overall Rating

4.5

* * *

## Ratings Breakdown

5

(2,073)

4

(1,183)

3

(226)

2

(36)

1

(13)

## Secondary Ratings

Ease-of-use

4.3

Customer Support

4.3

Value for money

4.4

Functionality

4.3

* * *

### Pros

"Robust Automation Features: Smartsheet allows for powerful workflow automation (e.g., automated alerts, update requests, and approval processes) without requiring coding knowledge."

"It is a highly versatile platform that works well for a wide range of business functions, including tracking, estimating, project management, and scheduling. While it does have some limitations in handling more advanced calculations and data relationships, it has still been a great tool for our overall workflow."

"It supports governance, compliance, reporting, workflow automation, and client-facing services, helping approximately 1,000 employees work more efficiently while enabling innovation, operational excellence, and recurring revenue generation."

### Cons

"Smartsheet cannot completely manage a project, meaning you will have to incorporate other tools (like budgeting software) to fully monitor and analyze the profitability of a project."

"During exporting my final PDF (to send to my sponsor), the font sizes would get distorted and you could not even modify the text format in the preview screen."

"I didn’t like that it wasn’t as customizable with exporting data when I needed to show management and my team progress."

* * *

**Weigh the pros and cons with an expert.** Tell an advisor what matters most to you: they'll help you evaluate the pros and cons and narrow down your shortlist.

Narrowing down your options?

Talk to a Project Management advisor for real-time pricing and tailored feature breakdowns.

Filters

Filter Reviews

[](#product-catalog)

Company Size

-   Self-Employed
    
-   2-10
    
-   11-50
    
-   51-200
    
-   201-500
    
-   501-1,000
    
-   1,001-5,000
    
-   5,001-10,000
    
-   10,000+
    

Time Used

-   Free Trial
    
-   Less than 6 months
    
-   Less than 12 months
    
-   Less than 2 years
    
-   More than 2 years
    

User Rating

-   1 star
    
-   2 stars
    
-   3 stars
    
-   4 stars
    
-   5 stars
    

[Clear](#product-catalog)[Show Results](#)

3531 results

Sort by

Smartsheet Reviews, Pros and Cons - 2026 Software Advice