All truDigital Reviews
1-25 of 359 Reviews
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Lucho
Verified reviewer
Information Technology and Services, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed March 2019
TruDigital Great Digital Signage Option
We use TruDigital for Help Desk Sinage in three different locations. Its great and easy to use. Customer support has always been 100%
PROSCustomer support has always been great and very quick to reply with a solution.
CONSWhen your managing your playlist theres no thumbnail image of that slide. You have to click on preview to see whats on the specific slide. I have summited a feature request (my First), lets see if they add it to the next version.
Vendor Response
Hello Lucho, Thank you for your review! We're glad to hear you've had a great experience with our support team. Thank you for your feedback and for your feature request; we're always striving to improve. Feel free to message us at support@trudigital.com or give us a call at 801-852-9898 if you have any questions. Thanks again for your thoughts, Michael Peine - Marketing Manager
Replied March 2019
Todd
Gambling & Casinos, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2020
truDigital and Winners
Have the ability to message our customers digitally with various messages is great. With a core gambling business and secondary restaurant and bar businesses truDigital allows us flexibility and creativity in our messages for wagering, food & beverage, and other, must know, messages.
PROSThe software is easy to use and the dashboard is intuitive and easy to navigate
CONSat times we have issues with the deployment of new assets. We often change slide shows weekly and monthly and have, from time to time, had issues with the update of playlists in new collateral deployment across our estate of 14 locations.
Reason for choosing truDigital
Overall cost, ease of use, and the ability to manage many campaigns remotely.
Vendor Response
Hello Todd, We certainly appreciate your detailed review. We're also glad to hear you enjoy the ease of use and flexibility of truDigital. If you have any questions regarding deployment of new assets or anything else, feel free to reach us at support@trudigital.com or give us a call at 801-852-9898 and we'd be happy to help. Thank you, Michael Peine - Marketing Manager
Replied March 2020
katelyn
Computer Software, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed April 2019
Fun tool that provides many templates but customization for templates can be limited
I use this tool to convey information to staff at a software engineering company. It's a fun addition to the company. Overall, truDigital is a great tool for a creative purpose. There are a lot of features to get you started but there is a need for software improvement and design update.
PROSThere are many templates available so if you don't want to create any of your own, you don't have to. There are extra features available such as weather and traffic. You can choose the length of time that each slide is to appear in the slideshow. It also has a calendar function so you can choose when the slide is to begin appearing and stop appearing. You can preview slides and the slideshow without having to verify their appearance on the presentation monitor. If you want, you can create your own content and import it as images to use. You can create folders to organize slides.
CONSIn the beginning of using the program, it was not intuitive. I've learned to use it overtime but it was definitely frustrating to figure out at first. The connection is really slow and content loads slowly - unlike any other site I use. Some of the styles on the templates are outdated. You can't customize the size of the text or picture boxes which leaves a lot of unused space. Because of those reasons, I'm not a huge fan of their templates and often make my own in PowerPoint and import them. I don't like that you can't see the font type or color before implementing it.
Vendor Response
Hi Katelyn, We greatly appreciate your detailed review! We're glad to hear we've been able to help you convey information to staff members. We're grateful for the feedback; we're always working to improve. If you have any questions or would like any additional training, feel free to message us at support@trudigital.com or give us a call at 801-852-9898. We want to ensure you have the best digital signage experience possible. Thank you, Michael Peine - Marketing Manager
Replied April 2019
Bob
Hospital & Health Care, 1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2020
Hall
Message scheduling through slipstream function
CONSI wish we were able to transfer files large than just 100MB. I know 100MB is a lot of information, but is relatively small when you consider video.
Reasons for switching to truDigital
Our older system was not as user friendly. It was also quite outdated, and a new service contract to maintain it would have cost as much as we spent on upgrading to TruDigital.
Bernadette
Medical Devices, 1,001-5,000 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2020
Avanos Medical
Can access the software from anywhere • Unlimited support • Easily Manage • Can create setup accounts - unlimited with specific permissions • Unlimited training • Unlimited support • Unlimited cloud storage
CONSNONE as if right now.
Reason for choosing truDigital
• Unlimited support • Easily Manage • Can create setup accounts - unlimited with specific permissions • Unlimited training B.B. I • Unlimited support • Unlimited cloud storage
Reasons for switching to truDigital
MagicInfo Server - We switch because in order to make an update I had to physically be on site.
Vendor Response
Hello Bernadette, Thank you for leaving us a review! We're glad you're enjoying many of our unlimited services! Feel free to let us know if you have any questions in the future. Thanks again, Michael Peine - Marketing Manager
Replied March 2020
Lars
Transportation/Trucking/Railroad, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2019
Easy to use, fun to set up.
Our terminals are getting up to date weather, traffic and transport news with RSS feeds.
PROSThe customizable templates such as Corkboards and HTML 5 Templates are a must have in our industry. The plug and play device is easy to set up and building playlists is fun and easy to learn.
CONSNeed more apps/options for News and Maps.
Reason for choosing truDigital
Free digital players after certain number bought, better overall pricing and service once we added everything up and compared.
Vendor Response
Hello Lars, Thanks for your glowing review! We're glad to hear you're enjoying truDigital. We certainly appreciate your feedback since we're always looking to make improvements. Feel free to let us know if you have any questions in the future! Thanks again, Michael Peine - Marketing Manager
Replied November 2019
April
Retail, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Love it
This software was easy to set up with the help of customer service. Easy to use. Easily customizable formats.
CONSA little slow when opening a file. But it could be just our computer.
Reasons for switching to truDigital
The system would only work for 2 or 3 days. And would have to wait weeks for someone to come fix it.
Vendor Response
Hello April, Thank you for the golden review! We'd so happy to hear you love truDigital! If you have any questions in the future, feel free to message us at support@trudigital.com or give us a call at 801-852-9898. Thanks again, Michael Peine - Marketing Manager
Replied November 2019
Rinda
Verified reviewer
Transportation/Trucking/Railroad, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Satisfied
Overall I've really enjoyed the experience with TruDigital Signage. Their customer service is quick and efficient for most things I've had to bring to them, and they are always friendly! The product provides our company with exactly what we need it to and we are very grateful for our service.
PROSThe ability to share content across location utilizing one program.
CONSIt has a lot of glitches, and will randomly slow down/stop working properly at times.
Vendor Response
Hi Rinda! Thank you so much for your review! It's great to hear you've enjoyed your experience with truDigital. If you have any questions, don't hesitate to message us at support@trudigital.com or give us a call at 801-852-9898. We want to make sure everything is running as smoothly as possible for you. Thanks again, Michael Peine - Marketing Manager
Replied March 2019
Matt
Verified reviewer
Religious Institutions, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2019
Good for Beginners
It’s good to display basic info but it doesn’t like having a large message displayed.
PROSBasic and simple to use. Good for smaller & simpler playlists.
CONSSometimes difficult with working with videos in playlists. Transitions are pixelated and not smooth.
Vendor Response
Hi Matt, Thank you for leaving us a review. We want to make sure you're always getting the most out of your digital signage. If you have any questions, feel free to message us at support@trudigital.com or give us a call at 801-852-9898. Thanks again, Michael Peine - Marketing Man
Replied March 2019
Brent
Warehousing, 1,001-5,000 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Near effortless implementation and administration
I support many products for my company and truDigital is hands down the easiest thing I maintain. I've yet to run into an issue that I wasn't able to track down quickly due to the straight-forward interface. On the rare occasion that I have ran into an issue I couldn't resolve on my own, the truDigital online support team has been able to help within literally seconds every single time. Honestly, 10/10!
PROSThe title says it all, the implementation was pretty much completely hands off, we received fantastic training and the online support is by far the best I've ever experience with any product.
CONSThe only thing that mildly stands out would be the lack of hands-on administration. Being able to disable/delete user accounts could be of some value, however, it has not been an issue due to the rapid response we receive from the truDigital support team.
Vendor Response
Hi Brent! We absolutely love hearing about your truDigital experience! Thanks for taking the time to share. We're super excited to announce that we'll be launching user management in early 2024. Stay tuned for some awesome updates!
Replied December 2023
Aaron
Higher Education, 201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
Our experience with TruDigital has been enjoyable, professional, and seamless.
The benefits we received from this software were broad. We placed our system in a historical museum on our campus. This allowed us to showcase relevant content throughout the school year. When we knew certain groups would be on campus, we could feature content that would be relevant to them. Aside from sharing content we also used our system to spread awareness of events that were going on at the University. Lastly, our system provided us another medium to showcase the video productions that we created throughout the year. We showcase these videos at events and on social media, and our signage system provided us another unique way to showcase these projects that we are proud of. Overall the system has allowed us to produce and display timely and relevant content to a variety of audiences on our campus.
PROSTruDigital provides a great total package. We love the cloud-based management that allows users to update content from any computer either on site or virtually. Also, the personable nature of TruDigital stands out. Our sales rep has remained in contact with us well over a year after we purchased our system. She has been a great resource for questions and ideas throughout our process. Aside from our sales rep, the support staff is excellent. Whenever we email over an issue we receive a personalized detailed response with screenshots and instructions within the hour. Overall both quality of the system and the personal nature of TruDigital stand out as what we like best about the software.
CONSAt times it feels like the templates are somewhat limited. Having our system for over a year I would have liked to see more change and innovation in relation to the themes. They have changed some but I still believe there is room for improvement and creativity around developing new theme designs and features for consumers. Sometimes users do not know what they want, so you have to develop it for them. I would encourage TruDigital to consider innovative signage theme ideas that could improve the user experience even more.
Vendor Response
Hey Aaron! First of all, thank you for taking the time to provide a review and feedback for us. We greatly appreciate it. We're also thrilled to hear you've been enjoying your experience with truDigital. We really try to do all we can to make sure everything goes as smoothly as possible for you. And thank you for bringing up room for improvement, we appreciate the feedback. We agree, new themes certainly add to the mix. Our development and design teams have been improving the rate at which new templates are created. So it's safe to say you'll be seeing more and more unique templates from here on out. We hope you enjoy them. Again, thank you for the review. Please let us know if you have any questions. Best, Michael Peine - Marketing Manager
Replied October 2018
Michelle
Health, Wellness and Fitness, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Great Software
Our display is clean and simple, which is how our brand likes us to display our advertising. truDigital is easy to use.
PROSI like the clean look, ease of use and features provided by truDigital.
CONSIt was interesting that I needed to go outside of the software to create slides in Google Slides. At first I thought this was a hassle, however, since then I've mastered the process. It's not bad. One thing I'm disappointed in is that the YMCA font is Cachet and Cachet is not available in Google Slides. We lose our look a bit by not using it.
Reason for choosing truDigital
Mostly because of price.
Reasons for switching to truDigital
Price and clean look of the display.
Vendor Response
Hello Michelle, Thank you for your stellar review! We're thrilled to hear you like the clean look and ease of use of truDigital. We're sorry to hear the Cachet font isn't available in Google Slides. I did notice that the fonts "Jaldi" and "Asap", which resemble Cachet, are available on Google Slides and might be worth trying out (if you haven't already). Feel free to contact us at support@trudigital.com or call 801-852-9898 if you have any questions. Thanks again for your review! All the best, Michael Peine - Marketing Manager
Replied March 2020
Jaron
Higher Education, 201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed March 2019
Overall Positive
Overall, I have experienced truDigital to be highly responsive and good problem solvers. I appreciate the product and its value and would recommend it to other institutions.
PROSTo its credit, truDigital allows multiple users to upload content to players/screens across the users' campus. The interface is clear and reasonably intuitive and allows our administrator to oversee content without having to personally post each item. It allows for a variety of different media, ranging from templates that will populate the players with breaking news stories and images, to templates that allow users to upload still images and videos. On the whole, I've been pleased with the product.
CONSA three things that drive me nuts: (1) I have not found a way to copy a template and its content from one player in our system to another, forcing me to rebuild each template for each player, (2) the player playlists allow you to automate when an item will start/stop playing, but does not automatically remove it from playlist itself, and (3) I wish there was a built in "monitor" where you could view what is playing on a player in realtime. Since I am in a different building from all of our players, the only way I can confirm that things posted correctly is to walk across campus and wait for my content to pop up.
Vendor Response
Hello Jaron, Thank you for your detailed review, we appreciate it! We're glad to hear you've been pleased with truDigital. We'd love to jump on a call and go over some of your feedback. For example, there is a way to copy templates from one player to another. There's also a way to preview the content being displayed on your screens. Contact support@trudigital.com or give us a call at 801-852-9898 and we'd be happy to go over details. Thanks again, Michael Peine - Marketing Manager
Replied March 2019
Ron
Information Technology and Services, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2019
The good and the bad
We have multiple offices all around the world and the deployment and setup in different countries is some what a chore. If an update is pushed it takes for ever sometimes. The price factor and size makes this a good option for certain company needs.
PROSThe cost is low for implementing a digital signage solution. The support and service has been very good.
CONSI have to have a person physically reboot or restart a device weekly. I am constantly having to monitor the status of these players on a daily basis as they tend to drop off the network. It takes 15 to 20 minutes to update the players when a new slide is pushed. At least once a day I get a call from someone notifying me that the device rebooted randomly and the device menu is showing sometimes up to 3 or more minutes.
Vendor Response
Hi Ron, Thanks for leaving us a review. We're glad to hear you enjoy our support and service. We want to ensure you have the best experience possible. If you have any questions, feel free to message us at support@trudigital.com or give us a call at 801-852-9898. Thanks again, Michael Peine - Marketing Manager
Replied April 2019
Abby
Banking, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
2
Reviewed April 2019
TruDigital Review
I am so-so on the TruDigital product. Is there something else out there that would better serve our needs or be a bit easier to use/quicker-yes but currently we do not have the time to search for such software.
PROSI like the online portal as it is easily accessible no matter where I am working for the day. Also the fact that we can place an ad on our TVs within seconds (sometimes minutes).
CONSThe time it takes to upload new slides, navigate between players as we have 7-8 and most in different cities. Basically-anything we have to do via the website (which is nearly everything) is super slow, delayed, and quite frustrating.
Vendor Response
Hi Abby, Thank you for leaving us a review! We're happy to hear you're enjoying the remote access and the ability to add content to your screens quickly. If you have questions, would like additional training, or have additional feedback for us, please message us at support@trudigital.com or give us a call at 801-852-9898. We're always happy to help. Best, Michael Peine - Marketing Manager
Replied April 2019
Tim
Used free trial
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
Reviewed February 2016
Good value, good product, great service
We recently switched to TruDigital after being slightly burned by a different digital signage company. We manage several auto dealerships, a hotel and a restaurant, so finding a software platform that allows cross promotion between different locations, as well as different business types was important. After sitting through a live demo with Jake from the TruDigital sales team, I was able to make an educated decision. The demo was one on one, with no pressure, and was scheduled when it was convenient for my schedule. The required player hardware seems robust enough to handle just about anything I want to load it with, and was reasonably priced. The software is easy to navigate, and the templates that TruDigital has for use are simple enough to edit. Since everything is based on their website, I can make basic changes to playlists and images from any computer I happen to be near. I have even made a few tweaks from my smartphone. I am not a graphic artist by any stretch of the imagination, so when I am adding my own images for slide shows from PowerPoint, or a PDF, they can appear a little grainy in resolution on larger presentation screens. However, this only seems to occur when using a full screen slide presentation on a 60" screen. When a slide show is merged with one of TruDigitals 'corkboard' style templates, the images are very clear. I have had some issues with playing certain video streams from YouTube or MP4. On occasion, the player just simply won't play the video. I have reported this to the TruDigital customer service group, and they pointed me in the right direction of proper video conversion. Speaking of customer service...these guys are great. If you have an issue, they will work with you on getting it fixed. If you have a question, someone will get back to you promptly. If you forget how to change something on your play list, you can watch one of their many tutorials, or submit a help ticket, and they will get back to you quickly. Overall, I am very pleased to be working with TruDigital. They continue to roll out helpful new features, and slick new templates on a regular basis. I look forward to working with them in the future.
Daniel
Entertainment, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2020
Share your thoughts on truDigital Signage
We've enjoyed our experience with TruDigital thus far and look forward to utilizing more of their templates and user enhancements in the future.
PROSUploading or creating content directly on the TruDigial platform is very user friendly. TruDigital makes managing playlists and finding templates easy. Being able to add a logo or edit content on pre-designed templates saves a lot of time and looks great. Monthly newsletters with updates and newly released templates are a great way to keep up-to-date on what new options you may be able to utilize.
CONSNo real cons in our user experience thus far. I only wish our company had more of a web presence so that we could utilize more of the social media / review options. As a Utah based company, we'd love to see a template for a daily snow report of the local ski resorts.
Vendor Response
Hello Daniel, Thank you for taking the time to write your amazing review! We certainly appreciate your comments and are glad to hear you're enjoying the truDigital platform. Thank you for the suggestion regarding ski reports, as we're always looking for additional opportunities to expand our offerings. All the best, Michael Peine - Marketing Manager
Replied March 2020
Stephen
Railroad Manufacture, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2019
6 Month truDigital Review
The hardware has been very easy to setup and maintain and has worked on a variety of screen manufacturers. Any requests in to customer service have been handled pretty quickly. We only use limited "live feeds" to display social media etc. but what we do use works well.
CONSSoftware can be cumbersome to manage multiple content on multiple playlists (screens). Some of this is to do with the organization of the file manager and playlists and some is because of the way templates are created. We display a lot of jpg information and all the formatting has to be done before upload. There is no in-system facilities to size or crop for example. Playlist slides can be difficult if you have many similar because the slideshow thumbnails in the playlist are all generic for example.
Vendor Response
Hello Stephen, We most certainly appreciate your review. We're glad customer service has been able to handle your questions quickly. Thank you for your feedback; we're always looking to improve. If you have any questions for us, feel free to reach us at support@trudigital.com or give us a call at 801-852-9898. Thank you, Michael Peine - Marketing Manager
Replied March 2019
Noah
Warehousing, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed December 2021
Quality Product. Excellent Strategy
My overall experience with truDigital is very positive. The overall ease of the product has been an effective marketing strategy to reach out customers.
PROSI love to simplicity of this software. The Digital player creates an effective way to reach and audience with powerful content. The preselected slides are an effective way to have content that can customers can engage with as well as the ability to customize content to the player.
CONSThe only issue I have with the player is the tediousness of the UI. Each player has its own personal library of content. It takes a few steps to access another players library. If they were able to integrate a single library to access all content it would make the world of difference.
Thomas
Furniture, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
2
VALUE FOR MONEY
3
FUNCTIONALITY
2
Reviewed March 2020
Seems more complicated than it has to be
Screens looked good once completed. We were able to keep slides and schedule them pretty easily
CONSNo choice of fonts, text color, and few choices of text size . updating menu on the fly is difficult, waiting 5 minutes or more for a system refresh. Seems like a lot of extra steps involved. All we want to do is write a menu for the day and post it.
Vendor Response
Hello Thomas, Thank you for taking the time to leave us a review. We're glad that your screens look good and that you can schedule them easily. We also appreciate your feedback, as we're always looking for ways to improve our platform. Please contact us at support@trudigital.com or call 801-852-9898 so we can look into making your process more simple. All the best, Michael Peine - Marketing Manager
Replied March 2020
Anthony
Education Management, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2019
Great Application for Digital Signage!
I have had a great experience thus far, customer service has been great from day 1. I had a software issue with one of my players and they swapped it out with a new one is a couple of days.
PROSIf you are proficient at using powerpoint, you can make really nice slides. Also, it integrates very nicely with google docs, sheets, and slides. Great variety of templates to use as well.
CONSThe only thing I would suggest is for the program to display the slides scheduled, only for the time they are scheduled. I had 5 slides of 10 seconds each scheduled in the system but for different days (one slide for each day), so it should have displayed whatever slide was scheduled for that day for 10 seconds per cycle, but did so for 50 seconds. There is no setting to stop that from happening.
Vendor Response
Hello Anthony, We're so glad to hear you've been having a great experience with truDigital! Thank you for leaving a review. We greatly appreciate your feedback. If you have any questions, you can email us at support@trudigital.com or give us a call at 801-852-9898. Thank you, Michael Peine - Marketing Manager
Replied March 2019
Michael
Mechanical or Industrial Engineering, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Ergoseal/sieber tooling solutions review
The best part is the easy set up and the different templates available.
CONSIt might not be the most advanced software but you get what you pay for.
Reason for choosing truDigital
Cost to features ratio
Vendor Response
Michael, Thank you for the 5-star review! The team at truDigital is glad you have enjoyed the ease of setup and the different templates we offer.
Replied December 2022
Jimmie
Construction, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2019
Excellent Product
I use the truDigital Signage on a daily basis to inform employees of upcoming events, birthdays, work anniversaries and safety information in a common area in our office. Everyone now has the ability to get updates in a centralized location without having to hunt someone down to ask a question. We scroll reminders across the screen to keep employees informed. It is a great product and I am very pleased with the sales and support staff. I would definitely recommend this product to anyone looking for digital signage. It is well worth the investment.
PROSI love the ability to be able to schedule slides to play on different dates and times.
CONSThere is not a template that fits every situation that I would like to broadcast. I would love the ability to create custom templates of my own.
Vendor Response
Hello Jimmie, Thank you for your detailed review! We're glad to hear you're enjoying the scheduling feature. Having custom templates made for you is something we can make happen. Feel free to reach us at support@trudigital.com or give us a call at 801-852-9898 to discuss details. Thanks again for your review, Michael Peine - Marketing Manager
Replied March 2019
Aaron
Education Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Excellent Product
Events have had a great response when using the software as we can create temporary infographics and then return to our usual flair.
PROSPersonal integrations are wonderful. the video features have been used by us for many years and the little things like Holidays and Weather are such a plus.
CONSThere really are no drawbacks. If you are looking for specific customizations, you have the ability to upload photos.
Reason for choosing truDigital
Sales Person
Vendor Response
Hello Aaron, Thank you for your amazing review! We're so glad to see you're enjoying truDigital. Feel free to let us know if you have any questions in the future. Thanks again, Michael Peine - Marketing Manager
Replied March 2020
Jerrad
Religious Institutions, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2019
Worth Every Penny!!!
I began using truDigital through our relationship with the NAPA AutoCare Program several years ago & thought it did a great job showcasing our business. When I had the opportunity to do the same thing at my church, I couldn't think of a better company to partner with for similar content. The company has been awesome to work with & we truly believe that we're a better place for having it.
PROSWe have been using the truDigital software through the church since mid summer. Since installing the monitors & implementing it, we have received tons of comments about the new "signage." It's mostly that it's such a big difference having two large displays showing different content (we use one for general information, announcements, etc. & one for volunteer team showcasing & needs awareness. The signage looks amazing & is super easy for new users to learn.
CONSI still wish there was more customization when it comes to slides. Either being able to completely build our own from scratch or more options.
Vendor Response
Hello Jerrad, Thank you for your amazing review! We're glad to hear you enjoy using truDigital for displays at your church. We also appreciate your feedback, as we're continuously working to make improvements. If you have any questions or suggestions in the future, feel free to message us at support@trudigital.com or give us a call at 801-852-9898. Thanks again, Michael Peine - Marketing Manager
Replied December 2019