Switching to Upfluence has been a game changer for my team. Advanced options that allow you to fine-tune your searches, detailed breakdowns of all of the most relevant creator metrics, an intuitive project management system, and easy to use campaign monitoring tools all combine to create a one-stop solution for all of our project needs. Oh, and customer support leaves you feeling like a person rather than just another number on their to-do list.

- Strong search functions that let you see how effective your search terms are at filtering the results in real time. Can filter by almost any metric. - Detailed metric reports of the data I actually need, not fluff. Activity heat maps are a welcome addition. - Intuitive project and communication management systems. If you have to manage campaigns that involve numerous content creators, the systems is a blessing. - Friendly and knowledgeable customer support that makes you feel like a real person. Extra points for this.

- We work through a VPN that occasionally has high latency, so I don't like that the system needs to re-download information if I accidentally click away from a content creator's data overview. - Database mismatches/errors can only be corrected by customer service. Completely understandable situation, but it can be annoying if you're under a time-crunch.

Upfluence is consumer friendly convenient and easy to use otherwise recommend

It's very interesting it allows you to easily find contacts and location

If you want to use it , pay careful attention otherwise you might not understand it, otherwise it's clear and simple

Horrendous. When it came time to the renewal phase, our contract automatically renewed without our agency needing to reconfirm payment or sign a new agreement... This clause was buried in their terms and conditions, not even written in the contract but only LINKED to an external page. The company sent an automated email about the upcoming renewal months prior to the renewal date but did not disclose any other information (like the process mentioned above) or that a 30-day notice was required for the membership not to renew. Very sneaky business, and when looking to discuss with the Upfluence team, they were of no help and only pointed to the terms. Not worth the spend for a platform that has limited capabilities compared to other competitors. Our agency will not be using this service in the future and plan to share our experience with other industry professionals.

Some of the search capabilities, but they do not compared to the more advanced offerings of other platforms.

Customer experience. In the course of 6 months, our representative changed three times, and they were always pushing new features + added capabilities.

Easy to use tool that helps you find quality influencers fast.

This tool is very easy to use. It is similar to Google, where you put in keywords and can find influencers who post about those topics. It's easy to build lists and reach out to multiple influencers at once. I also like how the reporting is, you can pull graphs and see how well the influencers posts did.

Although they add thousands more each month, there are not as many influencers as I would have hoped. I often have to do the old school manual search, then manually add them into the platform so they are in my lists. Also, customer service is sometimes not very helpful. There is a chat option in the platform but I often have to wait awhile before the problem really gets solved.

Great experience using Upfluence. It's a very useful tool. It has helped us a lot with our influencers research.

It's easy to look and get in touch with influencers and have everything in the same place.

The suggested prices are not accurate at all. The differ very very much from what influencers actually ask for.

I liked how easy it is to use the platform and the accuracy

Not enough Influencers on the platform & needs to expand filters

We are very disappointed with Upfluence. CAUTION: They force you to sign a year contract with them, and you cannot get out of it. On top of paying influencers, they nickel and dime you every step of the way. Their platform underdelivered on the results they had marketed to us. They are very unhelpful in working with influencers. They have greatly hurt my small business and have been very unaccommodating. I strongly advice to stay away with them! We are still paying for their services even though our account has been 'cancelled'.

Database was easy to use. Toggles were efficient.

Greatly underperformed on results. High cost and low results. Horrible customer service. Forced 1 year contract.

- Support was very responsive and helpful. - The search and filtering part of the software was great at unearthing relevant influencers

- The CRM portion of the software was buggy and unintuivite - we resorted to using Gmail instead. We're since tested other dedicated (and *much* cheaper) CRM platforms that worked a charm. - It's incredibly expensive. There are free tools (e.g. Channelcrawler for YouTube) that can replicate some of the searching functionality, and you can supplement this through manual searches. You'd probably need a team of influencer marketing buyers to justify the cost,

1. They force you into a 6 month paid period. 2. Custom support agent did not show up during the first meeting. 3. They did not have any influencers specific to our field. 4. They make cancellation very hard. You have to send an email to the customer support. After that you get a link to an extensive survey that you have to complete. After that, they take another 48 hours to review that form.

It looks professional. And it got some positive reviews.

1. They force you into a 6 month paid period. 2. Custom support agent did not show up during the first meeting. 3. They did not have any influencers specific to our field. 4. They make cancellation very hard. You have to send an email to the customer support. After that you get a link to an extensive survey that you have to complete. After that, they take another 48 hours to review that form.

the reports are detailed which allow me to measure the success of my influencer marketing campaigns and adjust my strategy accordingly. this platform also offers integration with Google Analytics and other analysis tools for greater precision in measuring ROI.

It is a very complete and easy-to-use application. I really liked the generation of reports. One of the most outstanding features is its powerful search engine, with a variety of criteria to identify the most suitable influencers for each campaign.

the price, which was a bit high at first and especially for us in our early growth stages. Also, the platform can be a bit overwhelming at first due to the sheer number of features and options it offers.

Just like another reviewer, we were sold a 6-month contract, but when I reached out about canceling after not being able to use the software at all, we were told the contract was 12 months. I wish I had recorded the demo, as this was not what we were told at all.

The demo made using Upfluence as an influencer management system seem smooth & trouble-free, promoting that we would have an account manager to assist us with set up. Not the case.

From the beginning, there were so many bugs in the software. It is NOT user-friendly and we never were able to get it working properly to even run 1 campaign. Our account manager had 1 initial set-up meeting with us and was unreachable after that. We emailed the account manager & sales rep who sold us on the demo for a full month with no response. NONE. We proceeded to try to work through the buggy system on our own with no resolve. After reaching out to customer support that we wanted to cancel, suddenly we got an email from our account manager asking what the issue was and stating that our emails had landed in their spam folder. I'm not sure how we went from having emails that were received in the beginning to suddenly landing in the spam, but go figure. We then booked a 2nd meeting with them and were still not able to launch a working campaign.

Easy influencer research, data, and email templates - but not worth the price...at all

Whatever you do, do not sign a contract with them. This product is way overpriced for what it offers and they trap you into a 12 month contract. During the inital sales stage we were happy with what we were being showed and the sales talk was great. The main reason we went with them is so we could integrate our Affiliate Tracking Software with Uplfuence and making sales tracking easy. Reps said it was possible, so we went with it. After Signing the Contract, making initial payment, plus paying for the initial campaign set up, along the way were told the Affiliate Integration feature was not available for our Affiliate Tracking Software. So, we weren't able to use Ufluence with our speciffic Business products and services. We tried to use the software for about 2 months, but is way too much of a headache for what it was initially presented to offer. Upfluence is for very specific types of businesses. Now their team is trying to chase us down with threats of reporting to collections agencies because "you did sign a 12 month contract" - STAY AWAY - there are much better services out there for WAY less AND...NO LONG TERM CONTRACTS.

Great! Super recommended for companies working with Influencer Marketing.

It´s easy to use and we found it super useful to search for new influencers. The customer service is excellent.

That we could not fully use all their features as much as we would have liked to.

Clear flow: identification, selection, approval, contracting, reporting. Useful data for influencers and benchmarks. Simple UX.

Getting used to the data breakdowns and organization.

We were not happy. We thought we were signing a month to month, and got trapped into a 12 month contract. It was presented in such a way you thought it was month to month.

We did not like this software. We will never use again. We are trying to wait until the contract is up so we can stop paying for something we are not using and does not benefit us

It was difficult to use and confusing and did not get us any results. We may worked with less than 5 influencers in a 6 month period. People just don't respond to their system of engagement.