Workfront (formerly AtTask) is a cloud-based project management solution that helps teams to prioritize, route, manage and report on their work. It is suitable for businesses of any size and industry including IT, architecture and accounting.

Users can access a library of standard reports or customize them to meet an organization’s needs. Workfront offers tools to help visualize the work lifecycle so users can maintain project schedules and budgets. Users can drag and drop tasks to assign them to team members, shift assignments and organize workflows through the visual interface.

Communication tools allow employees, account managers and executives to collaborate, assign work, track deadlines, check status updates, deliver work and manage reviews and approvals. Resource management tools allow managers to assign tasks, track performance and allocate resources. Methodologies such as Agile, Waterfall and others can be implemented with Workfront, and the platform is designed to scale along with company growth.



645 Reviews of Workfront

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 645 reviews

December 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2018

Project Management Made easy

so far it has been great, do not really see switching from it anytime soon, easy to use and easy to mange is always plus!

Pros

i dont work with the software on daily basis, but a large amount of my end users do, and they all seem to enjoy using it and tell me it makes their work easier. I mange the software on back end, and its really easy to set up, add users, remove users, and transfer their data to another users should they leave which is really nice and helpful. also the ability to have full users and guest as well is nice, so don't always have to burn a full license.

Cons

sometime they run into issue with proofs and routes issue, usually support is pretty good from workfront so they get solved in a timely manner

December 2018

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

4 of 5

December 2018

Good PM Tool for any type of Organization

Pros

We started using Workfront for all of our company projects 2 years ago. The software is regularly updated and helps us keeping track of resources and our budget. The different user types and the task function allows all level of jobs to get the most out of it.

Cons

The reporting and Gantt chart views are not very customizable. Some of the timelines and milestone reports are not very nice looking.

December 2018

Chris from Furman University

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

3 of 5

Functionality

4 of 5

December 2018

Workfront is a robust, project management beast – almost to a fault

Our department has been using Workfront for about 4 months, and its implementation has been quite a challenge. Four months into using it, we're still trying to streamline its features and capabilities to suit our needs. We're growing accustomed to it, but it has been a frustrating process.

Pros

Previously, our marketing team used Workamajig for project management, so Workfront has been a major step up. User Interface is aesthetically pleasing; communication under project "Updates" is similar to social media interaction among team members. Extensive tracking of projects, tasks, proofing and file exchange/uploads.

Cons

Some of the same things listed above in *most* liked can almost fall under this category of *least* liked. Workfront has so many capabilities, it can be a challenge to streamline them to fit a team's specific needs. Examples: Tasks, sub-tasks, Updates under the main job; updates within the job's tasks; tag a person in one location for them to see your comments; but don't have to tag them in another location; upload a proof in one location – assign team member as Reviewer/Approver, etc – but then try to add comments on the proof ad it gives the option again to "Approve this Job"; leave that checked or un-checked? Inability to adjust project due dates on the fly without it affecting everything within that project. The list goes on and on. Those examples are written in a jumble nonsensical fashion on purpose – to illustrate what it feels like trying to navigate Workfront on a daily basis.

December 2018

Oliver from Luxury Beard

Company Size: 11-50 employees

Review Source: GetApp


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

December 2018

Offers the most apposite features of EPM as it is

Pros

There’s no better way to increase your company’s influence on a market with the help of software than by installing Workfront. Despite the fact the program still lacks of many things, it represents EPM and CRM in the best possible way. With that being said, I highly recommend trying this tool out to everyone. Workfront was implemented by us not that long ago, so we haven’t been able to evaluate its capabilities fairly enough yet, but in general the experience of usage has been enjoyable. I find this piece of software to be efficient at solving business issues, as well as at managing communication with customers.

Cons

I really wish that was it as for disadvantages, but recently I have found out about a decreasing efficiency of dashboards and features that are opened with creating them. Would be good if this particular issue was dealt with by developers as soon as possible.

December 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Top-notch enterprise/corporate project management software solution

Our experience has been amazing. We have one system to take in all requests and it allows us to track every detail of our projects and keep things on track. If I had to find a project management tool all over again...I'd still go with Workfront. Every time.

Pros

Workfront is the total package. Where do I start! The extreme customization of the platform that can be done on my own is excellent. I have been able to tailor our request intake forms to be exactly what I need it to be and gather all of the information needed to complete our projects. In addition to that, one of my favorite features is the proofing tool. You can proof nearly any file type you can think of, you can annotate proofs and utilize automated workflows to take the guess work out of determining who's next in the review/approval chain, and you have a solid "paper trail" regarding who is providing the approvals and when. It makes my life much much easier!

Cons

This is one of those pros that is disguised as a con. Workfront is an incredibly robust system and that makes getting 10/10ths out of it difficult. There are so many things that can be done, but it is very hard to exploit it for what it's worth. To get the most out of your instance of Workfront, you really need to have at least one person solely devoted to being a system administrator. Someone who will be able to spend the time necessary for learning and implementation.

December 2018

Alise from Postmates Inc.

Company Size: 201-500 employees

Review Source: GetApp


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

December 2018

Fantastic for My Team

Pros

Since we switched to this application, our work has become better at a very noticeable level. If earlier some projects were difficult for us to fulfill, now this is no longer the case. Our team can master many tasks much faster, without losing the quality of performance. Workfront definitely worth it to start working with him. A little time to get used to and understand what you want and everything - you get the best results that are only capable of. You will be able to solve a lot of trouble that was undesirable for you.

Cons

Many users probably missed those tools that could turn out to be extremely useful for them. I am sure that refining the search engine definitely improved the entire work of the application.

December 2018

Roger from Meredith Corporation

Company Size: 1,001-5,000 employees

Review Source: GetApp


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

4 of 5

December 2018

Always current application.

Pros

The appearance of the application that is displayed directly in the user interface is very pleasant in appearance and intuitive from the very first hours of operation. This is really not bad, because in previous programs I worked with before, even this was done poorly and uncomfortably. Control of all tasks, even while working simultaneously, runs smoothly and cleanly. I can track all the processes that may interest me.

Cons

As I said earlier, the user interface allows you to become familiar with the application of particular difficulties. However, this does not apply to the search for internal tools. It is unpleasant to realize that at the beginning of work it will be necessary to spend precious time searching for only one function.

December 2018

Marko from Digital Masters Serbia

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

2 of 5

Functionality

3 of 5

December 2018

Not really sure what to think

Pros

Ok, they've tried to create something different here..

Cons

Didn't like it. And why are there no prices on the website?

December 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

3 of 5

Functionality

3 of 5

December 2018

It’s a glorified to do list

Pros

It helps hold people accountable on a daily basis.

Cons

The system is clunky, not mobile friendly and not very user friendly. It’s a glorified to do list.

December 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3 of 5

Functionality

3 of 5

December 2018

Get stuff done!

Pros

Solid basics of project management yet flexbile enough to become the tool you need when you need it.

Cons

It would be fantastic if there was a timer to start and stop while working on a project.

November 2018

Aashna from Sephora

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

3 of 5

Functionality

4 of 5

November 2018

Optimistic New User

Pros

I have recently started using Workfront at my company and I am enjoying it! It's a great way to track your personal to-do lists as well as upcoming tasks for projects. There is event a calendar view which is easy to reach and tells you what items you have coming up by week, day, or even hour!

Cons

As I am a new user, I do not fully understand how to use the "messaging" functionality yet. I find myself not understanding how to look for these conversations or where to file them. I also wish there was an easier way to add full distribution lists to tasks rather than adding people individually.

November 2018

Megan from Nights + Weekends

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Best PM Software for Creative Marketing Teams

Workfront has an exceptionally good customer success program. From solution specialists to user forums and beyond, you are supported throughout.

Pros

Workfront offers the best suite of services, automations and support for the creative marketing organization. I recommend it for high volume production management, both planned and unplanned. The client management tools are excellent and keep WIPs from escaping too soon. The performance data is easy to capture and customize.

Cons

This is not an easy solution, but it is the best. That means the creative organziation is going to have to invest time and money into implementation and training. Marketing managers will need training on the client side, too.

November 2018

DIANA from FYPM Industries

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Excellent project management tool

Pros

It's fully featured, allowing us to do almost anything with it.

Cons

Can be slow and buggy at times, which is frustrating to deal with.

November 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

November 2018

Great for workflow and large scale project mgmt

Overall, I think it's a solid platform. If the calendar feature worked a lot better, then our whole marketing dept. could use it, which would be ideal. But until then, it's working great for our creative services team.

Pros

I like how it's clear who's role is assigned to different tasks within each project. Our design team uses it daily to track large and small projects. It's easy to keep up with where you are in the process, and it notifies people when they have a task due. It allows for easy uploading of docs. It's simple to communicate with team members within the platform. I'd recommend it for project mgmt, but not for editorial mgmt.

Cons

Our editorial team ended up getting a different software because the calendar function within Workfront is horrendous. We could only view our deadlines in a list form, that didn't organize itself chronologically, so it was very hard to see all of our work at once in a way that made sense to us. Don't use this for content creation/mgmt. Use it for workflow/project mgmt.

November 2018

Richard from Diversified Communications HQ

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

November 2018

Workfront for PMP's

Pros

As a project manager for a large company, Workfront has been a game changer for us and my project teams. There are honestly too many features and integrations to comment on. They are excellent and when used together produce a very strong product.

Cons

Because of all the features and integrations, the learning curve can be a little longer than what I am used to. However, it isn't a bad thing to always be learning new things.

November 2018

Frederic from Luxury Beard

Company Size: 11-50 employees

Review Source: GetApp


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

November 2018

Everyday project planner

Pros

First of all, we like Workfront for its opportunity to keep a track on everything that is happening at each step of our working process. We can see the level of the progress or accomplishment of the task at any moment. Moreover, we can customize everything for our team and our needs. Second of all, reporting function is worth mentioning as a separate point. Such function is an integral part of effective marketing. We highly recommend this service for people, who are looking for a perfect managing service. It helps to complete projects in time, manages resources, tracks work progress and reports on changes. It is an efficient tool for a full-time administration.

Cons

There were several things that we don’t like about Workfront. Unfortunately, there is no learning curve for the users and it makes some difficulties. That is why, this software might be very complicated for those users, who aren’t professionally trained. Also, there are cases when its update system doesn't notify users about comments or requests in time. That is why, you need to sit and refresh it constantly, and it is very annoying.

November 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Stands Out in the Project Management and Collaboration Category

Processes are improved work-wise. The software helps us benefit from unlimited customization available within the application while also improving efficiency and decision-making in the office.

Pros

Efficient work management software, it manages everything, not only projects. A wide-range of collaboration tools are very much appreciated and well-used. Metholodologies like Waterfall and Agile, help hasten project planning, management, and execution.

Cons

Lags during collaboration are somewhat a result of our old and faulty computers and devices and not from the software itself. Not really an issue.

November 2018

Robert from LendingClub

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

November 2018

Workfront-PM Tool

Oftentimes I oversee implementation of a new product or procedure. Within that rollout are all sorts of micro tasks and Workfront is great for giving those tasks visibility and holding people accountable.

Pros

Great for managing projects with multiple people involved. Also like the ability to assign certain tasks to people outside of the organization without giving them access to the whole project.

Cons

When setting up tasks under a single header, it can be difficult to revise. Can usually do what I need to do but requires some tinkering and is hard to explain to new users.

November 2018

Sarah from Fossil Group

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Sr Traffic Manager

Pros

WhatI like most about Workfront is the transparency capabilities of the software as a project management tool.

Cons

Honestly, there isn't anything I don't like about the software.

November 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

November 2018

Workfront review

Love this software! I use it daily!

Pros

I use this software daily! It makes my workflow move smoothly and it keeps me on task and accurate!

Cons

At times, I have difficulty weeding through the amount of documents that can be uploaded. A search function would be great