About Wrike

Wrike is a cloud-based project management platform for teams of 20+ that is suitable for both large enterprises and SMBs. It supports remote work for various teams. This solution comes with Gantt charts, calendars, workload view for resource management, custom dashboards, and real-time updates. It allows for structuring via folders, projects, and tasks as well as auto-assignment based on task statuses.

Wrike for Marketers is a separate product with tailored templates, proofing tools and an Adobe extension. Wrike integrates with a variety of tools including SalesForce, Dropbox, Slack, and Adobe Creative Cloud and offers an open API. Wrike is suitable for marketing, operations, creative, and large to midsize IT teams.

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Supported Operating System(s):

Web browser (OS agnostic)

1,701 Reviews of Wrike

Average User Ratings

Overall

4.24 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(784)

784

4 stars

(645)

645

3 stars

(183)

183

2 stars

(52)

52

1 stars

(37)

37

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 1701 results

October 2020

User Profile Picture

Sanskriti from F1soft International Private Limited

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

October 2020

Wrike; a comprehensive project management tool

Overall, we had a positive experience with the application. We deployed wrike at our desk, and able to get optimum results. We were able to manage 250+ employees from a single application. With wrike we were able to track everything including project schedules, working hours, ongoing tasks with detailed reports and analytics with visualizations and work flows. So, I would prefer wrike when it comes to project management, and it has been a great asset for team collaboration and event handling.

Pros

Wrike is quick and easy to setup. It has clean interface with variant functionality. Well its initutive with smooth navigation and flexible for team collaboration where users are able to organize the workforce and utilize the resources at work.

Cons

With its rock- solid performance at work, I couldn't notice demerits with the app. However, its quite expensive when it comes to pricing. But the features we are getting up with the app purchase is at the top, and can't deny that its way better than other competitive project management tools.

Reasons for Choosing Wrike

Wrike was the absolute choice for our office, as it was easy to implement and has lot of integrated features we need at work.

Reasons for Switching to Wrike

Wrike is great for project managment, and it outruns other project managment tools in-terms of performance and simplicity of use.

January 2022

Jeff from Gigg Inc

Company Size: 11-50 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2022

Wrike Review

Tracking issues, expenses and time on projects.

Pros

I use Wrike as Asana alternative in project management. The mobile application for iOS has a clean UI that makes it fun to manage projects in real-time.

Cons

Wrike do not have any missing capability nor have I faced unplanned outages.

Reasons for Switching to Wrike

We use both tools to manage projects whenever we face downtime on one, we shift to another.

January 2021

Laetitia from Kicking Pixels

Verified Reviewer

Company Size: 2-10 employees

Industry: Design

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

January 2021

Wrike for small businesses

Pros

It's flexible and there are multiple ways to look at projects/task depending on how users like to see things. For example as a list, Gantt chart, table or Boards which is really handy as we have designers and programmers who work very differently. The decision to go with Wrike was also skewed by the ability to have external collaborators join the team. The ability to add custom fields makes it easy to add information required. Different views enable tasks to be seen by project, person, folder etc. Being able to track time on each task is also really useful and easy for everyone. New features are being rolled out frequently and Wrike is fast catching up on the areas I thought were lacking initially.

Cons

The flexibility and customisation makes it a bit confusing to start with, and I also found that the initial set up we had was not optimal. This was the first time we used a Project Management system to this extent, so this may be more of a user error issue. The "CRM" workaround I don't think is worth the trouble. The pricing model is the one that I think lets Wrike down the most. I understand the reason for a minimum of 5 seats, but every increment after this is in 5 seats as well. For a small business, this is a real issue in my view. This is also the case for additional features, many of which are only used by Admin, but are invoiced for each seat.

Reasons for Switching to Wrike

The ability to have external collaborators join specific projects

November 2021

User Profile Picture

Jonathan from Bottom Line Marketing

Verified Reviewer

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

4.0

Functionality

3.0

November 2021

This tool sank a company I was working for

Overall it was a terrible experience. It caused the agency I was working for to become unprofitable because the time spent on managing tasks and projects increased dramatically. Users found it difficult to keep track of things. The whole platform is black and white, and there is no effort on Wrike's part to use colors or graphics to clearly distinguish between different tasks/projects/ and folders. As a result it's always hard to keep track of threads, tasks, etc.

Pros

I liked the capacity to automate some processes.

Cons

What I really hated about Wrike is how user unfriendly it is. It has terrible UX. Compared to nearly every other project management platform I've used it's by far the one with the worst UX. There are little graphical distinctions between task/projects/folders, making it hard for the whole team to pick up on how to use the platform. It was supposed to make our project management more agile, instead it increased time spent on project management by 3x. I would not recommend this tool to anyone.

Response from Wrike

Replied December 2021

Thanks for your feedback. The experience you describe does not reflect the level of service we strive to deliver, and we want to help make it right. We want to hear more about both what's working with our product and what we can do better. Our goal is to have the most flexible work management solution and we would like to talk to you directly to better understand your needs and address your concerns. We were unable to identify your account from the information here, so please contact us directly at customerrelations@team.wrike.com. We would love to make things right if you give us another chance.

November 2021

Esteban from Travers Tool México

Company Size: 201-500 employees

Industry: Wholesale

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

November 2021

The best PM tool I've worked with so far

Customer support helps you with your organization's change management (this is critical) they not only tell you how to do it but teaches you how to be self taught

Pros

The blueprints and workflows are great to automatize processes avoiding missunderstandings and "who was responsible of that task" finger pointing. Helps to make the goal clearer for every colleague Also, the tutorials are great, selfpaced and very practical

Cons

It was hard to define the best way to configure the automatization between blueprints and workflows, they somehow oppose at some of the project views/reports

Reasons for Choosing Wrike

Beacuse it's more focused on marketing teams and most of the people here are related to that area.

Reasons for Switching to Wrike

Didn't have all the features we need in order to follow our complex projects up