SocialLadder

RATING:

4.3

(4)

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Overview

Reviews

About SocialLadder

SocialLadder is a complete end-to-end creator marketing management solution helping organizations handle teams and streamline communication with creators, brand ambassadors, and social media influencers for promoting brands. It enables managers to assign tasks to members across teams, manage rewards programs, and process online payments on a unified platform. Features of SocialLadder include push notifications, campaign analytics, content management, ROI tracking, reporting, and more. Marketing teams can use the application to handle event registration, track ticket sales and create strategies to optimize referral or affiliate marketing activities. Additionally, users can utilize the mobile application to discover new opportunities and earn rewards by completing daily ...

SocialLadder Pricing

Please contact RKI Apps for pricing details.

Free trial:

Not Available

Free version:

Not Available

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SocialLadder Reviews

Overall Rating

4.3

Ratings Breakdown

(2)

(1)

(0)

Secondary Ratings

Ease-of-use

4.5

Customer Support

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for SocialLadder

4 Reviews

Write a Review

Candice

Financial Services, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed March 2022

SocialLadder is the best!

Extremely satisfied.

PROS

User-friendly and their customer service is impeccable.

CONS

Nothing. I like everything about the software.

Vendor Response

Candice, thank you for the great review! We are happy to hear about your experience with SocialLadder and strive to continue delivering top-notch support!

Replied March 2022

Justin

Apparel & Fashion, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed December 2023

Social Ladder Review

Positive, with interface speed and changes would be a lot better.

PROS

Creating challenges for our ambassadors to receive rewards

CONS

The interface is slower, lag's a lot. Slows down my workflow everyday

Reason for choosing SocialLadder

For Ambassador Engagement purposes within the brand

Morgan

Marketing and Advertising, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed January 2024

Great Tool for Companies Getting Started with Influencers

PROS

Social Ladder is relatively easy to use on the Ambassador end, and Social Ladder's support team is very responsive and helpful to admins. They're also very receptive to feedback and future iterations of the product, which I appreciate.

CONS

Reporting can often be buggy and inaccurate with posts not showing up on campaign reports, analytics not properly pulling in, incorrect engagement rates, etc. Support is very responsive and able to help solve these issues, however, it usually takes a few days for a resolution which is of course understandable but can lead to campaign delays.

Vendor Response

Morgan - Thank you for taking the time to provide this valuable feedback. While we are happy to hear you are pleased with our support and our team overall, we are committed to exceeding expectations in all areas and will be looking further into your feedback to understand how we can continue to improve. Thank you again for choosing our and trusting SocialLadder.

Replied January 2024

David

Marketing and Advertising, 1 employee

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed April 2024

SocialLadder The Tool For Tracking A Million+ In Ticket Sales

PROS

SocialLadder has been a tool that I have used for dozens of Music Festival ambassador programs & I have been able to track millions in earned ticket sales and reward hundreds of dedicated ambassadors with once in an lifetime experiences!

CONS

At times, the management platform is a little slow to use and some of the integrations like Facebook are an unstable for the ambassador experience.

Reasons for switching to SocialLadder

More features and an app based product over web hosted.

Vendor Response

Thank you for choosing SocialLadder for your business and allowing our team the opportunity to work with you. We look forward to continued to exceed your expectations!

Replied April 2024