# Dito CRM Software Reviews, Demo & Pricing - 2026 > Review of Dito CRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/ai-marketing-tools/dito-crm-profile --- [Home](https://www.softwareadvice.com/) / [CRM Software](https://www.softwareadvice.com/crm/) / Dito CRM Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Dito CRM 2026: Benefits, Features & Pricing Wondering if Dito CRM is right for your organization? Our CRM Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Dito CRM 4.8 [(12)](https://www.softwareadvice.com/ai-marketing-tools/dito-crm-profile/#reviews) Pricing Pricing available upon request ### About Dito CRM Dito CRM is a customer relationship management software that helps businesses manage client data, campaigns, agenda, customer experiences, and more. Teams can concentrate and unify customer records, both in physical stores and eCommerce platforms. It allows administrators to segment consumers by specific groups, considering characteristics and purchasing behaviors. The platform enables managers to connect with different customer segments via personalized email marketing, SMS and push notifications. Operators can gain insight into marketing metrics such as delivery, opening, and click and financial metrics, including LTV and influenced revenue in a centralized dashboard. Additionally, the solution lets stakeholders conduct NPS and CSAT surveys to understand the perception of customers about the individual and global experiences when in contact with the brand. Wondering if Dito CRM is right for your organization? Our CRM Software selection experts can help you in 15 minutes or less. ## Dito CRM User Interface ## Popular Dito CRM Alternatives Main Product Dito CRM 4.8 [(12)](https://www.softwareadvice.com/ai-marketing-tools/dito-crm-profile/#reviews) Ratings Breakdown - 4.75Ease of use - 5.0Value for money - 4.82Customer support - 4.58Functionality Pricing Available upon request Get Price Alternative Product [SurveyMonkey](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/) 4.6 [(10460)](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.42Value for money - 4.32Customer support - 4.46Functionality Pricing Starting at $30.00 per month Get Price Alternative Product [Jotform](https://www.softwareadvice.com/market-research/jotform-profile/) 4.7 [(2895)](https://www.softwareadvice.com/market-research/jotform-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.46Value for money - 4.46Customer support - 4.60Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Mailchimp](https://www.softwareadvice.com/crm/mailchimp-profile/) 4.5 [(17627)](https://www.softwareadvice.com/crm/mailchimp-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 4.36Value for money - 4.17Customer support - 4.36Functionality Pricing Starting at $13.00 per month Get Price Alternative Product [Typeform](https://www.softwareadvice.com/hr/typeform-profile/) 4.7 [(968)](https://www.softwareadvice.com/hr/typeform-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.18Value for money - 4.38Customer support - 4.49Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Constant Contact](https://www.softwareadvice.com/marketing/constant-contact-profile/) 4.3 [(2926)](https://www.softwareadvice.com/marketing/constant-contact-profile/reviews/) Ratings Breakdown - 4.32Ease of use - 4.11Value for money - 4.23Customer support - 4.19Functionality Pricing Starting at $12.00 per month Get Price ## Dito CRM Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Dito CRM Features - Popular features found in CRM Calendar Management Customer Journey Mapping Email Management Quotes/Estimates Reporting/Analytics Sales Pipeline Management Segmentation Task Management Territory Management Workflow Management - More features of Dito CRM Activity Dashboard Activity Tracking Alerts/Notifications API Campaign Management Contact Database Contact Management CRM Customizable Fields Customizable Reports Customizable Templates Dashboard Data Import/Export Drag & Drop Email Marketing Email Templates Lead Management Marketing Automation Mobile Access Referral Tracking Reporting & Statistics Sales Reports Social Media Integration Third-Party Integrations ## Dito CRM Integrations Microsoft SQL Server Integration rated undefined from -1 review Google Analytics 360 Integration rated undefined from -1 review TOTVS ERP Integration rated undefined from -1 review Linx Integration rated undefined from -1 review Tiki Integration rated undefined from -1 review Tray Integration rated undefined from -1 review See all 9 integrations ## Dito CRM User Reviews Overall Rating 4.8 Ratings Breakdown 5 83% 4 17% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.8 Value for money 5.0 Customer support 4.8 Functionality 4.6 Have you used Dito CRM and would like to share your experience with others? VS Victoria S. Verified reviewer Media Production 201-500 employees Used daily for less than 12 months Review source Reviewed February 2025 My experiene with Dito CRM 5 Ratings Breakdown 5 Ease of use 5 Functionality Pros: Dito CRM integrates data from physical and online stores, making it very easy to track and compare the two. Cons: Due to the extensive and complex features, it takes a while to get onboarded properly. Read More LS Luna S. Verified reviewer Apparel & Fashion 201-500 employees Used daily for less than 2 years Reviewed August 2023 Todas as funcionalidades em uma ferramenta de CRM 5 Experiência muito boa, suporte claro e rápido. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Possibilidade de criar campanhas personalizadas, através de todos os canais, resultando em conversões muito mais expressivas. Cons: Treinamento para lojistas que estão na ponta. Principalmente sobre o Dito Agenda. Reasons for choosing Dito CRM Segmentação de clientes e RFM em poucos cliques. Read More JP Jovane P. Verified reviewer Retail 1001-5000 employees Used daily for more than 2 years Reviewed August 2023 Avaliação sobre Dito CRM 5 Muito boa, ótimo atendimento da CS, ferramenta muito fácil de utilizar, exponenciando nossa receita e a praticidade de trabalhar o relacionamento com o cliente. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: É possível trabalhar toda a jornada do cliente, reter os clientes ativos, reativar os inativos e incentivar a primeira compra de leads, também é possível trabalhar com diferentes canais de venda, SMS, E-mail, Push e WhatsApp Cons: Até o momento não tínhamos integração com nosso APP, mas já está sendo ajustado, assim como algumas visões mais analíticas, que a Dito já está implementando! Read More MC Mariana C. Verified reviewer Apparel & Fashion 51-200 employees Used daily for more than 2 years Reviewed September 2023 O melhor de todos! 5 Ratings Breakdown 4 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: Praticamente tudo! Todas as funcionalidades são de ótimo uso. Cons: Apenas a dificuldade em aprender a fazer a segmentação. Read More AB Anne B. Verified reviewer Retail 10000+ employees Used daily for less than 12 months Reviewed August 2023 Dito na Reserva 5 Agilizou muito nosso dia a dia, atendimento é impecável e no geral, nos trouxe aumento significativo de receita. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Praticidade do produto, agilidade para realizar tarefas, funcionalidades rápidas e atendimento impecável. Cons: Alguns recursos sentimentos faltas e são bem importantes, como por exemplo, webpush notification, poder enviar imagem no webpush, integração com o APP. Reasons for switching to Dito CRM Funcionalidades Read More GS Giovanna S. Verified reviewer Retail 201-500 employees Used daily for less than 2 years Reviewed August 2023 Chilli Beans - Avaliação Dito 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: O produto é fácil de ser utilizado, dinâmico e com dados super relevantes para análises! O que mais gosto é da fácil visualização e exportação de dados Cons: O Dito Agenda poderia ser mais didático nos filtros e análises, trazendo insights de melhorias nas agendas já existentes Read More VL Vanessa L. Verified reviewer Retail 501-1000 employees Used daily for less than 2 years Reviewed August 2023 dito 4 A ferramenta é ótima e o atendimento super dedicado a soluções e melhorias. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 3 Functionality Pros: A agenda do vendedor é muito prática e intuitiva. O acompanhamento de relatórios é dinâmico e personalizado. Ótimo para marcas com franquias. Cons: Tem oportunidade nas integrações com ecommerce Read More MR Marcela R. Verified reviewer Marketing and Advertising 1001-5000 employees Used daily for less than 2 years Reviewed August 2023 Ferramenta prática e fácil de usar 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: O que mais gosto na Dito CRM é o atendimento e facilidade de uso da ferramenta (segmentação / extração de relatórios). Cons: O ponto de melhoria é a parte de personalização para os canais de e-mail / SMS e Dito Agenda. Read More RT Romário T. Verified reviewer Higher Education 201-500 employees Used daily for less than 12 months Reviewed January 2024 dito acompanhamento 5 Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: Sistema compelto muito top, nos ajuda a manter um relacionamento Cons: Existe algumas oportunidades que podem ser melhoradas Read More AL Ana Paula L. Verified reviewer Retail 1001-5000 employees Used daily for less than 2 years Reviewed August 2023 Bom produto 4 No geral tenho uma boa experiência com a plataforma Ratings Breakdown 4 Ease of use 4 Customer support 4 Functionality Pros: Gosto da praticidade que a plataforma trás Cons: Os recursos de variáveis são um pouco limitados, a página de configurar campanhas poderia ser mais ágil, as vezes trava e fica difícil de navegar Read More Showing 1 - 10 of 12 Reviews Load More Reviews ## Other Top Recommended CRM Software [Claritysoft CRM](https://www.softwareadvice.com/crm/claritysoft-profile/) **4.5** (251) Recently recommended **124** times [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) **4.4** (18785) Recently recommended **122** times [HubSpot Sales Hub](https://www.softwareadvice.com/crm/hubspot-sales-profile/) **4.5** (501) Recently recommended **81** times [LeadMaster](https://www.softwareadvice.com/landing-page/leadmaster-crm-profile/) **4.1** (36) Recently recommended **69** times Stuck Between Options? 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