--- title: "Best AIOps Platforms Software - 2026 Reviews & Pricing" description: "Find the best AIOps Platforms Software for your organization. Compare top AIOps Platforms Software systems with customer reviews, pricing, and free demos." source_url: "https://www.softwareadvice.com/aiops-platforms/" page_type: "category" language: "en" --- [Home](https://www.softwareadvice.com/) / AIOps Platforms Software Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. # Best AIOps Platforms Software of 2026 Updated September 4, 2026 Written by [Supriya Deka](https://www.softwareadvice.com/resources/author/sdeka/) Market Research Specialist Edited by [Mehar Luthra](https://www.softwareadvice.com/resources/author/mehar-luthra/) Team Lead, Content On this page 1. Popular Comparisons 2. Buyers Guide 3. Related Software Filter products 49 results ### Compare Products Showing 1 - 25 of 49 products #### Company Size - Self-Employed - 2-10 - 11-50 - 51-200 - 201-500 - 501-1000 - 1000+ #### Pricing Options - $$$$$ - $$$$$ - $$$$$ - $$$$$ - $$$$$ ### Compare Products Sort by **Sponsored**: Sorts listings by software vendors running active bidding campaigns, from the highest to lowest bid. Vendors who have paid for placement have a ‘Visit Website’ button, whereas unpaid vendors have a ‘Learn More’ button. **Reviews**: Sorts listings by the number of user reviews we have published, greatest to least. **Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest. **Alphabetically (A-Z)**: Sorts listings by product name from A to Z. ### Product: Site24x7 4.71 [(381)](https://www.softwareadvice.com/cloud-management/site24x7-profile/reviews/) Best for:Small businesses ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Site24x7 is a cloud-based website and server monitoring platform that helps small to large size businesses monitor websites, servers, clouds, networks, applications and real-time users. The platform enables users to derive insights on uptime, web applications’ performance, internet services and private networks. Prime features of Site24x7 include the monitoring of website performance, web page speed (browser) monitoring, DNS servers, website availability, website defacement monitoring, File Transfer Protocol (FTP) speed, Representational State Transfer (REST) API, Secure Sockets Layer (SSL)/ Transport Layer Security (TLS) certificates and more. Site24x7 also allows mobile access. The product is available on a monthly subscription plan and support is extended via phone, email and an online help desk.... [Read more](https://www.softwareadvice.com/cloud-management/site24x7-profile/) ### What users love - Unified infrastructure monitoring platform - Quick and flexible monitor setup - Centralized cloud environment oversight ### To take in mind - Alert noise and configuration issues ### Best rated features: Configuration Management 5.0 Email Monitoring 5.0 Simple Network Management Protocol (SNMP) 5.0 Continuous Integration 5.0 [See all features](https://www.softwareadvice.com/cloud-management/site24x7-profile/#key-features) ### Starter $10.00/month ### Pro $39.00/month ### Classic $99.00/month [See full pricing details](https://www.softwareadvice.com/cloud-management/site24x7-profile/#pricing-and-plans) ### Product: ManageEngine OpManager Plus 4.58 [(45)](https://www.softwareadvice.com/aiops-platforms/manageengine-opmanager-plus-profile/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary ManageEngine OpManager Plus is an integrated IT operations management solution that offers comprehensive monitoring capabilities for the entire IT infrastructure. It enables IT administrators to monitor and manage networks, servers, IP addresses, switch ports, and storage devices from a centralized dashboard. IT admins can efficiently manage bandwidth, network configurations, firewall rules, logs, policies, application usage and storage devices, thereby ensuring full-stack visibility into all layers using a unified interface. Additionally, ManageEngine OpManager Plus facilitates proactive fault detection by offering instant alerts and notifications through various channels, such as email, Slack, SMS, and a web-based console.... [Read more](https://www.softwareadvice.com/aiops-platforms/manageengine-opmanager-plus-profile/) ### Best rated features: Data Storage Management 5.0 Customizable Dashboard 5.0 Virtual Machine Monitoring 5.0 Load Balancing 5.0 ### Worst rated features: Event Tracking 2.0 Capacity Planning 3.7 Device Auto Discovery 4.0 [See all features](https://www.softwareadvice.com/aiops-platforms/manageengine-opmanager-plus-profile/#key-features) ### Subscription $1,233.00/year OpManager Plus's subscription pricing starts from $1,233 and goes upto $12,000. ### Perpetual $3,095.00 OpManager Plus's Perpetual pricing starts from $3,095 and goes upto $29,995. [See full pricing details](https://www.softwareadvice.com/aiops-platforms/manageengine-opmanager-plus-profile/#pricing-and-plans) ### Product: Fabrix.ai 4.50 [(2)](https://www.softwareadvice.com/server-management/cfxpulse-profile/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary CloudFabrix Composable Analytics is an analytics platform that provides data observability, AI-powered insights, and cloud cost management. The platform is designed for data, analytics, and cloud leaders in enterprise companies. This platform uses the power of advanced analytics, AI, machine learning, and automation to build, plan, operate and optimize hybrid IT assets, applications, and services. Composable Analytics offers key capabilities for managing data analytics environments. The Observability Pipelines feature provides end-to-end visibility into data flows, workloads, and infrastructure. The AIOps capability leverages machine learning to detect anomalies, optimize workloads, and surface insights. The FinOps functionality tracks cloud usage and spends to gain control over cloud costs. The Cloud Automation tools automate the deployment and management of cloud resources. The composable analytics platform is deployed as a software-as-a-service solution. CloudFabrix provides 24/7 support, a dedicated customer success manager, and ongoing platform updates to ensure maximum benefit.... [Read more](https://www.softwareadvice.com/server-management/cfxpulse-profile/) ### Basic $4.00/month [See full pricing details](https://www.softwareadvice.com/server-management/cfxpulse-profile/#pricing-and-plans) ### Product: Runecast [Runecast](https://www.softwareadvice.com/data-center-management/runecast-analyzer-profile/) 4.85 [(34)](https://www.softwareadvice.com/data-center-management/runecast-analyzer-profile/reviews/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Runecast is a provider of one solution designed to help IT Security and Operations teams like yours effectively manage and mitigate risks. Our platform offers a range of valuable features to enhance your operational efficiency and ensure system stability. With Runecast and its agentless scanning capabilities, you gain access to comprehensive vulnerability management, security hardening guidelines, best practices, configuration management, container security, security compliance, and hardware compatibility validation. We aim to simplify the planning process for vSphere upgrades by offering a user-friendly method to validate hardware compatibility. Our platform automates vulnerability management and security standards compliance audits across various platforms, such as AWS, Azure, GCP, Kubernetes, VMware, Windows, and Linux OS. Through automated processes, we aim to save you time and effort, providing you with fit-gap analysis and remediation scripts. We also offer support for Cloud Security Posture Management (CSPM), Kubernetes Security Posture Management (KSPM), and Governance, Risk Management, and Compliance (GRC). We strive to assist you in maintaining compliance with industry standards and frameworks that include BSI IT-Grundschutz, CIS, Cyber Essentials, DISA STIG, DORA, Essential 8, GDPR, HIPAA, ISO 27001, KVKK, NIST, PCI DSS, TISAX, VMware Security Hardening Guidelines, and the CISA KEVs catalog. Our AI knowledge parser, Runecast AI Knowledge Automation (RAIKA), provides your teams with regular updates and insights, helping them stay informed about potential risks. Designed with hybrid and multi-cloud environments in mind, Runecast aims to save you time and money while securing your workloads. We pride ourselves on providing actionable insights and customizable reporting capabilities. Our platform allows for tailored reporting based on specific needs, helping you analyze patterns and generate audit reports. Each finding is accompanied by remediation guidance to empower your team to take action. Your privacy and control over your data are important to us. Runecast operates fully on-premises, ensuring that your data remains under your control. We offer a customizable rules engine, allowing you to define your own security policies. Runecast holds certifications from VMware for VMware Cloud on AWS and CIS certifications for VMware, AWS, and Windows Server. In 2020, Gartner recognized us as a "Cool Vendor" in their Performance Analysis for Cloud-Native Architectures report.... [Read more](https://www.softwareadvice.com/data-center-management/runecast-analyzer-profile/) ### Best rated features: Security Auditing 5.0 Alerts/Notifications 5.0 Compliance Tracking 5.0 Incident Management 4.0 ### Worst rated features: Risk Assessment 4.0 Incident Management 4.0 [See all features](https://www.softwareadvice.com/data-center-management/runecast-analyzer-profile/#key-features) ### Basic $500.00/year [See full pricing details](https://www.softwareadvice.com/data-center-management/runecast-analyzer-profile/#pricing-and-plans) ### Product: Better Stack [Better Stack](https://www.softwareadvice.com/product/185395-Better-Stack/) 4.84 [(37)](https://www.softwareadvice.com/product/185395-Better-Stack/reviews/) ### Pricing availability Free trial: Available Free version: Available Software Advice Summary Better Stack is a cloud-based observability platform that serves software engineering teams across organizations of all sizes, from startups to large enterprises. Better Stack helps teams monitor uptime, collect logs, and track incidents in one place, reducing the time spent switching between tools. Core features include uptime monitoring, log management, incident alerting, and status pages. Uptime monitoring checks websites and APIs at regular intervals and notifies teams when services go down. Log management lets users search and filter application logs quickly. Incident alerting routes notifications to the right team members based on on-call schedules. Status pages keep end users informed during outages. The software integrates with popular tools such as Slack, PagerDuty, and GitHub. Support is available via live chat, email, and a searchable knowledge base with documentation and guides.... [Read more](https://www.softwareadvice.com/product/185395-Better-Stack/) ### Best rated features: Audit Trail 5.0 On Call Scheduling 5.0 Incident Reporting 5.0 Incident Management 5.0 ### Worst rated features: Performance Metrics 4.0 [See all features](https://www.softwareadvice.com/product/185395-Better-Stack/#key-features) ### Free plan $0.00one time A great way to get started! ### Pay as you go $29.00/month Flexible pricing where you pay only for what you use. ### Enterprise Custom Pricing available upon request Custom solutions with enterprise-grade security, scalability, and SLAs. [See full pricing details](https://www.softwareadvice.com/product/185395-Better-Stack/#pricing-and-plans) ### Product: SmythOS [SmythOS](https://www.softwareadvice.com/no-code-platform/smythos-profile/) 4.90 [(21)](https://www.softwareadvice.com/no-code-platform/smythos-profile/reviews/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Introducing AI agents that can get real work done, autonomously or in a team. They learn your process, use your data, have infinite memory, and can scale on demand 24/7/365 without having to be trained, managed, or motivated. Start with a Template.
Remix. Deploy. We keep adding more agents to our database so you can see how SmythOS takes the complex and makes it easy.... [Read more](https://www.softwareadvice.com/no-code-platform/smythos-profile/) ### Best rated features: Pre-Built Modules 5.0 Workflow Management 4.9 For No-Code Development 4.9 Drag & Drop 4.9 [See all features](https://www.softwareadvice.com/no-code-platform/smythos-profile/#key-features) ### Product: SysTrack [SysTrack](https://www.softwareadvice.com/remote-work/systrack-profile/) 4.87 [(23)](https://www.softwareadvice.com/remote-work/systrack-profile/reviews/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary SysTrack is an on-premise and cloud-based solution that helps businesses collect data from various endpoint environments to streamline operational processes across the organization. IT professionals can monitor end-user data segments to create individual personas, enabling them to track and manage the distribution of hardware, software, services and resources accordingly. SysTrack allows enterprises to identify existing application versions or licenses and gain visibility into various key health metrics such as protocol traffic, system resource analysis, integrated fault and event tracking and back-end server analysis. Managers can use the dashboard to troubleshoot issues, resolve service tickets and gain an overview of user experience or trends via actionable analytics. Additionally, it lets users monitor system up/down-time in accordance with service-level agreements (SLAs). Pricing is available on request and support is extended via live chat and other online measures.... [Read more](https://www.softwareadvice.com/remote-work/systrack-profile/) ### Best rated features: Self Service Portal 5.0 Access Controls/Permissions 5.0 Ticket Management 5.0 Inventory Management 5.0 [See all features](https://www.softwareadvice.com/remote-work/systrack-profile/#key-features) ### Basic $60.00 [See full pricing details](https://www.softwareadvice.com/remote-work/systrack-profile/#pricing-and-plans) ### Product: Zenoss [Zenoss](https://www.softwareadvice.com/aiops-platforms/zenoss-cloud-profile/) 4.79 [(14)](https://www.softwareadvice.com/aiops-platforms/zenoss-cloud-profile/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Zenoss is an AIOps platform designed to help businesses in the healthcare, finance, IT and other sectors analyze streaming data and events across different environments to optimize application performances. The machine learning-enabled tools allow administrators to detect and analyze the root cause of anomalies. Managers can evaluate issues regarding the service health of systems across infrastructures to prevent IT disruptions. Zenoss allows teams to receive notifications regarding faults in applications, consolidate tools and utilize resources across stacks. Additionally, supervisors can view relevant resources and connections based on time periods to analyze dependencies. Zenoss offers an application programming interface (API), which lets businesses integrate the system with several third-party applications including Moogsoft, Slack, Zendesk, CFEngine, Ansible, Datadog and Splunk. Pricing is available on request and support is extended via knowledge base, forum, video tutorials and an online portal.... [Read more](https://www.softwareadvice.com/aiops-platforms/zenoss-cloud-profile/) ### Best rated features: Compliance Management 5.0 Dashboard 5.0 Network Analysis 5.0 Capacity Management 5.0 [See all features](https://www.softwareadvice.com/aiops-platforms/zenoss-cloud-profile/#key-features) ### Product: Motadata ObserveOps [Motadata ObserveOps](https://www.softwareadvice.com/aiops-platforms/motadata-dap-profile/) 4.72 [(18)](https://www.softwareadvice.com/aiops-platforms/motadata-dap-profile/reviews/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Motadata ObserveOps is a full-stack observability platform that gives IT and operations teams complete visibility across their infrastructure, networks, and applications. It unifies metrics, logs, and traces in one place, replacing scattered point tools with a single source of truth for the health of the environment. Built on DFIT (Deep Learning Framework for IT Operations), ObserveOps applies AI and machine learning to correlate signals, detect anomalies, and identify the root cause of incidents faster. Core capabilities include real-time monitoring, customizable dashboards and reports, intelligent alerting, network and flow analysis, log analytics, and automated network configuration backups. ObserveOps covers on-premises, cloud, and hybrid environments, and supports on-premises deployment for organizations with data control requirements. Teams use it to reduce downtime, resolve issues proactively, and base operational decisions on reliable, correlated data.... [Read more](https://www.softwareadvice.com/aiops-platforms/motadata-dap-profile/) ### Best rated features: Baseline Manager 5.0 Policy Management 5.0 Troubleshooting 5.0 Network Resource Management 5.0 ### Worst rated features: Server Logs 4.0 [See all features](https://www.softwareadvice.com/aiops-platforms/motadata-dap-profile/#key-features) ### Product: CodeScan [CodeScan](https://www.softwareadvice.com/continuous-integration/codescan-profile/) 4.79 [(14)](https://www.softwareadvice.com/continuous-integration/codescan-profile/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary AutoRABIT is the only complete DevSecOps platform for Salesforce developers. Incorporate static code analysis, data security, and CI/CD capabilities to increase the security, release velocity, and quality of your Salesforce code deployments. CodeScan allows staff members to manage technical debt by detecting code vulnerabilities, issues and bugs in real-time. It lets IT professionals run multiple scans in compliance with open web application security project (OWASP), SysAdmin, audit, network, and security (SANS), and common weakness enumeration (CWE) standards and regulations. Additionally, managers can conduct branch analysis and generate weekly reports to gain insights into overall code performance. CodeScan comes with an application programming interface(API), which allows businesses to integrate the platform with several third-party solutions, including Github, Salesforce, and Bitbucket. Pricing is available on request and support is extended via live chat, email, FAQs, phone and other online measures.... [Read more](https://www.softwareadvice.com/continuous-integration/codescan-profile/) ### Basic Custom Pricing available upon request [See full pricing details](https://www.softwareadvice.com/continuous-integration/codescan-profile/#pricing-and-plans) ### Product: Netreo [Netreo](https://www.softwareadvice.com/network-management/netreo-profile/) 4.69 [(29)](https://www.softwareadvice.com/network-management/netreo-profile/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Netreo is a cloud-based IT infrastructure management solution, which helps organizations manage applications, networks and systems. The platform comes with an automated notification system, which allows enterprises to configure failure detection alerts via custom incident management rules and device identification. Netreo includes a centralized dashboard, which enables administrators to generate real-time reports for monitoring systems and handling device configuration. The platform offers a host of features such as automatic root cause analysis, escalations, historical information, traffic analysis and more. Additionally, the mail dashboard provides instant data about email environment, mail transactions and benchmarks. Netreo’s virtualization management system allows users to view real-time information about clusters, connected resources, host systems and guest applications. It integrates with various third-party applications such as Arista EOS, Cisco Firewall and Dell PowerVault. Pricing is available on request and support is extended via phone, email and other online measures.... [Read more](https://www.softwareadvice.com/network-management/netreo-profile/) ### Product: Fosfor Decision Cloud [Fosfor Decision Cloud](https://www.softwareadvice.com/product/366908-Fosfor-Refract/) 4.86 [(7)](https://www.softwareadvice.com/product/366908-Fosfor-Refract/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary The Fosfor Decision Cloud provides everything you need to make better business decisions by unifying the components of your data stack into a modern decision stack, built to amplify business outcomes. Enterprises of all sizes are investing in innovative data tools and solutions to drive organization-wide analytics agility and expedite their data-to-decisions journey to achieve the most favorable business outcomes. However, such data investments are often disconnected from one another and yield unsatisfactory ROI. The Fosfor Decision Cloud is a connected fabric that enhances the value of your data and powers scalable business-outcome-focused decisions. The FDC empowers users to organize data, build impactful AI applications, and explore their curiosity to uncover new insights and make more outcome-focused business decisions in real-time.... [Read more](https://www.softwareadvice.com/product/366908-Fosfor-Refract/) ### Best rated features: Data Import/Export 5.0 Natural Language Processing 5.0 Multiple Data Sources 5.0 Machine Learning 5.0 [See all features](https://www.softwareadvice.com/product/366908-Fosfor-Refract/#key-features) ### Basic Custom Pricing available upon request [See full pricing details](https://www.softwareadvice.com/product/366908-Fosfor-Refract/#pricing-and-plans) ### Product: Avantra [Avantra](https://www.softwareadvice.com/it-management/avantra-profile/) 4.73 [(11)](https://www.softwareadvice.com/it-management/avantra-profile/reviews/) ### Pricing availability Free trial: Available Free version: Available Software Advice Summary Avantra is an on-premise and cloud-based software designed to help businesses using SAP leverage AI technology to automate and streamline IT operations. Professionals can automatically monitor various SAP elements to gain an overview of system status, resource planning, average dialog response time and other metrics. Avantra allows organizations to allocate/deallocate cloud resources and receive automated alerts about unauthorized access or system tampering. Managers can build custom dashboards for individual team members, configure system controls and generate operational reports. Additionally, it lets users perform audits, conduct predictive analysis and secure confidential data through single sign-on (SSO) capabilities. Avantra enables businesses to integrate the platform with various third-party applications, such as Microsoft Azure, ServiceNow and more. Pricing is available on request and support is extended via live chat, phone and an inquiry form.... [Read more](https://www.softwareadvice.com/it-management/avantra-profile/) ### Basic Custom Pricing available upon request [See full pricing details](https://www.softwareadvice.com/it-management/avantra-profile/#pricing-and-plans) ### Product: Squirro [Squirro](https://www.softwareadvice.com/artificial-intelligence/squirro-profile/) 5.0 [(2)](https://www.softwareadvice.com/artificial-intelligence/squirro-profile/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Data finds purpose with Squirro, the first enterprise-ready generative AI for search, insights, and automation. Squirro develops top-notch Retrieval Augmented Generation (RAG) and Semantic Search technology with access to an unlimited universe of data and connectors. Squirro's features include advanced search & chat while browsing, document summarization, chats with results, knowledge graphs, among others. Squirro offers the implementation of stringent access control lists (ACLs), the flexibility of public cloud and on-premise deployments with open-source models like Mixtral, ensuring full data sovereignty, adapted for the most regulated industries. Squirro is trusted by central banks and over 30 industry leaders. Recognized by Gartner as a visionary company.... [Read more](https://www.softwareadvice.com/artificial-intelligence/squirro-profile/) ### Best rated features: Document Management 5.0 Knowledge Base Management 5.0 Full Text Search 5.0 Content Library 5.0 ### Worst rated features: Content Management 4.0 [See all features](https://www.softwareadvice.com/artificial-intelligence/squirro-profile/#key-features) ### Basic Custom Pricing available upon request [See full pricing details](https://www.softwareadvice.com/artificial-intelligence/squirro-profile/#pricing-and-plans) ### Product: ManageEngine OpManager [ManageEngine OpManager](https://www.softwareadvice.com/it-management/manageengine-opmanager-profile/) 4.58 [(329)](https://www.softwareadvice.com/it-management/manageengine-opmanager-profile/reviews/) Best for:Enterprise businesses ### Pricing availability Free trial: Available Free version: Available Software Advice Summary ManageEngine OpManager is a network management solution that includes network and server monitoring, bandwidth analysis, configuration management and fault management. The solution is suitable for businesses of all sizes. OpManager allows users to monitor the availability, traffic, packet loss, performance metrics and response time of various devices, including servers, routers, switches and virtual machines. If any equipment goes down, OpManager sends automatic notifications to relevant users via text message or email. OpManager analyzes network traffic patterns and bandwidth consumed by different devices and applications via sFlow, IPFIX, jFlow and NetFlow in order to configure traffic to balance the system. It helps users see bandwidth consumption and performance metrics on a single screen. OpManager supports Windows and Linux operating systems. OpManager can also be accessed via dedicated mobile apps available for Android and iOS devices. Pricing is a one-time fee. Support is via online forum and phone.... [Read more](https://www.softwareadvice.com/it-management/manageengine-opmanager-profile/) ### Best rated features: Downtime Tracking 5.0 Multi-Location Monitoring 5.0 Performance Metrics 5.0 Health Monitoring 5.0 ### Worst rated features: User Management 2.0 Third-Party Integrations 2.0 Vulnerability Scanning 3.0 [See all features](https://www.softwareadvice.com/it-management/manageengine-opmanager-profile/#key-features) ### Standard Edition $95.00/year The plan is also offered on an perpetual basis starting at $245 ### Professional Edition $145.00/year The plan also offers perpetual license starting from $345 ### Enterprise (Base Product) $4,595.00/year The plan is also available on an perpetual basis starting at $11545 [See full pricing details](https://www.softwareadvice.com/it-management/manageengine-opmanager-profile/#pricing-and-plans) ### Product: Kentik [Kentik](https://www.softwareadvice.com/server-monitoring/kentik-profile/) 4.61 [(33)](https://www.softwareadvice.com/server-monitoring/kentik-profile/reviews/) ### Pricing availability Free trial: Available Free version: Available Software Advice Summary Kentik is a cloud-based network management solution which assists network managers, network engineers and operators with data encryption and access control. Its key features include bandwidth monitoring, network diagnosis, performance metrics and anomaly detection. The application captures traffic, SNMPdata , BGP routing, network data and flow records across internet paths. Managers can view graph traffic for multiple metrics on a centralized portal and share reports with authorized users. With the anomaly detection module, users can detect DDos attacks and receive alert notifications. Further, the solution stores customer data on a secure SOC-2 compliant data center. Kentik comes with a REST API and integrates with third-party applications such as A10 and Radware. It is available on a monthly subscription and support is provided via phone, email and online help desk.... [Read more](https://www.softwareadvice.com/server-monitoring/kentik-profile/) ### Best rated features: Data Aggregation 5.0 Bandwidth Monitoring 5.0 Reporting/Analytics 5.0 Network Analysis 4.8 ### Worst rated features: Dashboard 3.0 Alerts/Escalation 3.0 IP Address Monitoring 3.8 Monitoring 4.0 [See all features](https://www.softwareadvice.com/server-monitoring/kentik-profile/#key-features) ### Basic Custom Pricing available upon request [See full pricing details](https://www.softwareadvice.com/server-monitoring/kentik-profile/#pricing-and-plans) ### Product: ServiceNow IT Operations Management [ServiceNow IT Operations Management](https://www.softwareadvice.com/product/504203-ServiceNow-IT-Operations-Management/) 5.0 [(1)](https://www.softwareadvice.com/product/504203-ServiceNow-IT-Operations-Management/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary ServiceNow IT Operations Management is a platform designed to enhance IT operations by providing visibility into complex IT infrastructures and enabling automated issue detection and resolution. It supports organizations in transitioning from reactive incident management to proactive service operations across hybrid and cloud environments. IT teams use the platform to maintain service health, prevent outages, and resolve issues through automated workflows and data-driven insights. The platform includes automated discovery and service mapping features that create real-time views of service dependencies using the Common Services Data Model. Event Intelligence consolidates and correlates alerts from various monitoring tools, using AI and machine learning to reduce noise, eliminate duplicate events, and prioritize incidents. It offers change impact analysis to evaluate the effects of planned updates, anomaly detection to identify potential issues early, and AI-driven workflows for automated remediation. Service Graph Connectors centralize data from specialized tools and cloud platforms into a unified operational view. The platform ensures Configuration Management Database accuracy through continuous discovery and provides a comprehensive view of service health across IT environments. It automates responses to recurring incidents, supports faster root-cause analysis through service mapping, and connects IT operations with business context using centralized monitoring and observability data.... [Read more](https://www.softwareadvice.com/product/504203-ServiceNow-IT-Operations-Management/) ### Best rated features: Dashboard 4.0 [See all features](https://www.softwareadvice.com/product/504203-ServiceNow-IT-Operations-Management/#key-features) ### Product: Datadog [Datadog](https://www.softwareadvice.com/bi/datadog-profile/) 4.57 [(367)](https://www.softwareadvice.com/bi/datadog-profile/reviews/) Best for:Small businesses ### Pricing availability Free trial: Available Free version: Available Software Advice Summary Datadog is a cloud-based observability and security platform that helps technology, financial services, e-commerce, healthcare, media, telecommunications, pharma, and public sector organizations monitor their full technology stack. It serves businesses of all sizes, from startups to large enterprises. Deployed as SaaS, Datadog also supports public cloud, private cloud, hybrid, on-premises, and bring-your-own-cloud environments. Core features include infrastructure monitoring, application performance monitoring with distributed tracing, log management, network monitoring, database query-level visibility, real user monitoring with session replay, synthetic testing, and cloud security with threat detection and CI/CD pipeline observability. Over 1,000 out-of-the-box integrations allow teams to monitor existing tools without replacing them. Automated anomaly detection and root cause analysis help reduce time spent diagnosing incidents. A low-code workflow automation builder with over 1,750 actions supports operational tasks, and AI-assisted investigation tools help teams query telemetry and identify issues using natural language. Shared dashboards and alerting support collaboration across development, operations, security, and business teams. Support is available via a knowledge base, documentation, and customer support channels.... [Read more](https://www.softwareadvice.com/bi/datadog-profile/) ### What users love - Comprehensive real-time monitoring platform - Unified log analysis and visibility - Customizable and insightful dashboards ### To take in mind - Complex and expensive pricing model ### Best rated features: Web Traffic Reporting 5.0 Log Management 5.0 Activity Dashboard 5.0 Real-time Alerts 5.0 ### Worst rated features: Third-Party Integrations 2.0 Automated Discovery 3.0 [See all features](https://www.softwareadvice.com/bi/datadog-profile/#key-features) ### Free Custom Pricing available upon request Up to 5 hosts ### Pro $15.00/month Offer 15-month metric retention ### Enterprise $23.00/month Up to 200 custom metrics [See full pricing details](https://www.softwareadvice.com/bi/datadog-profile/#pricing-and-plans) ### Product: Automation Anywhere Aisera Solutions [Automation Anywhere Aisera Solutions](https://www.softwareadvice.com/ticketing/ai-service-desk-profile/) 4.50 [(2)](https://www.softwareadvice.com/ticketing/ai-service-desk-profile/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Aisera is an agentic AI platform designed for mid-market and Global 2000 enterprises across financial services, healthcare, retail, and technology industries. The platform is deployed cloud-based, making it accessible without on-premises infrastructure. Aisera automates IT, HR, customer service, and finance workflows by resolving employee and customer requests through AI-driven conversational interfaces. Core features include AI-powered ticket resolution, multi-channel virtual assistants, workflow automation, and integration with existing enterprise tools such as ServiceNow, Salesforce, and Microsoft Teams. Businesses can use these features to reduce manual workload on support teams and handle high volumes of service requests without adding headcount. Support for Aisera is available through email, a knowledge base, and dedicated customer success resources for enterprise accounts.... [Read more](https://www.softwareadvice.com/ticketing/ai-service-desk-profile/) ### Basic $1.00/year [See full pricing details](https://www.softwareadvice.com/ticketing/ai-service-desk-profile/#pricing-and-plans) ### Product: BigPanda [BigPanda](https://www.softwareadvice.com/virtualization/bigpanda-profile/) 4.50 [(2)](https://www.softwareadvice.com/virtualization/bigpanda-profile/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary BigPanda is an AIOps solution that helps businesses streamline processes related to event correlation, outage resolution, incident response and more on a centralized platform. It allows staff members to use artificial intelligence and machine learning technologies to aggregate, normalize and enrich data across multiple fragmented tools to optimize monitoring operations. BigPanda enables team members to conduct topology-based root cause analysis to capture dependencies between networks, clouds, servers and applications. Supervisors can automate workflows, manage bidirectional synchronizations and create and route incident tickets. The built-in incident timeline lets IT professionals visualize and track incident evolution and occurrence. BigPanda comes with an application programming interface (API), which lets businesses integrate the platform with several third-party solutions. Pricing is available on request and support is extended via live chat, email, phone, documentation and other online measures.... [Read more](https://www.softwareadvice.com/virtualization/bigpanda-profile/) ### Best rated features: Dashboard 5.0 Server Monitoring 4.5 Recurring Issues 4.0 Project Management 4.0 ### Worst rated features: Task Management 3.0 Monitoring 3.0 Alerts/Escalation 4.0 Root Cause Analysis 4.0 [See all features](https://www.softwareadvice.com/virtualization/bigpanda-profile/#key-features) ### Basic $6,000.00/year [See full pricing details](https://www.softwareadvice.com/virtualization/bigpanda-profile/#pricing-and-plans) ### Product: DX Application Performance Management [DX Application Performance Management](https://www.softwareadvice.com/product/411009-dx-application-performance-management/) 4.50 [(2)](https://www.softwareadvice.com/product/411009-dx-application-performance-management/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary DX Application Performance Management allows businesses to monitor, discover and detect microservices-based clusters, projects, services, or pods with hosted apps and underlying infrastructure. Teams can improve agent administration, streamline lifecycle management processes and automate feedback across the software development lifecycle according to requirements. DX Application Performance Management integrates with several third-party platforms.... [Read more](https://www.softwareadvice.com/product/411009-dx-application-performance-management/) ### Basic $195.00/month [See full pricing details](https://www.softwareadvice.com/product/411009-dx-application-performance-management/#pricing-and-plans) ### Product: Edge Delta [Edge Delta](https://www.softwareadvice.com/aiops-platforms/edge-delta-profile/) 4.50 [(2)](https://www.softwareadvice.com/aiops-platforms/edge-delta-profile/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Edge Delta is a new way to do observability. We process your data as it's created and give you the freedom to route it anywhere. Make observability costs predictable, surface the most useful insights, and shape your data however you need. View demo at: https://edge-delta.navattic.com/5g1703yt... [Read more](https://www.softwareadvice.com/aiops-platforms/edge-delta-profile/) ### Best rated features: Log Analysis 5.0 Anomaly Detection 5.0 Real-Time Monitoring 5.0 Data Visualization 3.0 [See all features](https://www.softwareadvice.com/aiops-platforms/edge-delta-profile/#key-features) ### Professional $0.20/month For developers who want to automate monitoring and streamline incident resolution. ### Enteprise Custom Pricing available upon request For organizations that want to create observability pipelines and query large-scale datasets. [See full pricing details](https://www.softwareadvice.com/aiops-platforms/edge-delta-profile/#pricing-and-plans) ### Product: Machine Learning on AWS [Machine Learning on AWS](https://www.softwareadvice.com/decision-support/machine-learning-on-aws-profile/) 4.67 [(6)](https://www.softwareadvice.com/decision-support/machine-learning-on-aws-profile/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary AWS provides the most comprehensive set of artificial intelligence (AI) and machine learning (ML) services. With a fully managed cloud infrastructure, you can build, train, and deploy integrated machine learning models for any use case. Scalable, low-cost machine learning with high performance. With AWS machine learning, you can make accurate predictions, gain deeper insights from your data, reduce operational overhead, and improve customer experience (ML). AWS supports you at every stage of your ML adoption journey by providing the most comprehensive set of AI and ML services, infrastructure, and implementation resources. AWS offers 2 months of free machine learning usage under it's free-tier offering. AWS machine learning offers at least 54% lower total cost of ownership over three years compared to other cloud-based solutions. This AWS Machine Learning eBook will walk you through what benefits AWS Machine Learning can have for your business.... [Read more](https://www.softwareadvice.com/decision-support/machine-learning-on-aws-profile/) ### Best rated features: Data Connectors 5.0 Data Storage Management 5.0 Sentiment Analysis 5.0 Reporting & Statistics 5.0 ### Worst rated features: Text Analysis 3.0 Third-Party Integrations 3.5 Machine Learning 4.0 Reporting/Analytics 4.0 [See all features](https://www.softwareadvice.com/decision-support/machine-learning-on-aws-profile/#key-features) ### Basic Custom Pricing available upon request [See full pricing details](https://www.softwareadvice.com/decision-support/machine-learning-on-aws-profile/#pricing-and-plans) ### Product: HPE GreenLake [HPE GreenLake](https://www.softwareadvice.com/aiops-platforms/hpe-greenlake-profile/) 4.57 [(7)](https://www.softwareadvice.com/aiops-platforms/hpe-greenlake-profile/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary HPE GreenLake is a cloud management platform that allows businesses to create, manage and deploy applications in the cloud. It is used for building and managing hybrid clouds. It allows users to manage their data in multiple locations and with different systems, including on-premise equipment, remote sites and third-party data centers. HPE GreenLake is used by organizations of all sizes and provides users with an integrated environment for managing hybrid cloud environments. It also automates processes involved in deploying applications across multiple platforms and locations.... [Read more](https://www.softwareadvice.com/aiops-platforms/hpe-greenlake-profile/) ### Best rated features: Data Security 5.0 Performance Monitoring 5.0 Remote Access/Control 5.0 Virtualization 5.0 ### Worst rated features: Audit Management 2.0 Alerts/Notifications 3.7 Virtual Machine Monitoring 4.0 Desktop/Application Virtualization 4.0 [See all features](https://www.softwareadvice.com/aiops-platforms/hpe-greenlake-profile/#key-features) ### Product: Splunk Enterprise [Splunk Enterprise](https://www.softwareadvice.com/aiops-platforms/splunk-enterprise-profile/) 4.59 [(264)](https://www.softwareadvice.com/aiops-platforms/splunk-enterprise-profile/reviews/) Best for:Value for money ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary The Splunk Enterprise platform allows users to process and index most forms of data in their native format. It includes data indexing tools, which enable users to locate specific data across large data sets. The software is designed to serve users with limited technical expertise. A key selling point is the platform's scalability, which allows it to grow with the amount of data it is needed to process; up to at least 100 terabytes per day. To ensure users always have access to their data, even in the event of a system disruption, this platform features built-in failover and disaster recovery capabilities. Deployment options include both on-premise and SaaS (Software as a Service). Subscription pricing is based on the amount of data indexed per day, and pricing decreases as the amount of data indexed increases. There are perpetual and term license pricing options as well.... [Read more](https://www.softwareadvice.com/aiops-platforms/splunk-enterprise-profile/) ### What users love - Customizable dashboards for monitoring - Centralized and reliable log handling - Powerful real-time data analytics ### To take in mind - Expensive for many organizations ### Best rated features: Anomaly/Malware Detection 5.0 Activity Monitoring 5.0 Task Management 5.0 Encryption 5.0 ### Worst rated features: Data Aggregation 3.0 [See all features](https://www.softwareadvice.com/aiops-platforms/splunk-enterprise-profile/#key-features) ### Pricing Custom Pricing available upon request Splunk offers the following pricing models: - Workload Pricing - Aligns costs with compute capacity consumed for search/analytics workloads. Measured in Splunk Virtual Compute (SVCs) units for cloud and vCPUs for on-prem. - Ingest Pricing - Pay based on amount of data ingested into Splunk. Simple, predictable model that makes it economical to run more searches on ingested data. - Entity Pricing - Predictable pricing based on number of hosts/devices using Splunk observability products. Not a standard option for Splunk Enterprise but can be relevant for some use cases. - Activity-based Pricing - Costs tied directly to activities monitored by observability products like metric time series, traces analyzed per minute, etc.... [Read more](https://www.softwareadvice.com/aiops-platforms/splunk-enterprise-profile/#pricing-and-plans) [See full pricing details](https://www.softwareadvice.com/aiops-platforms/splunk-enterprise-profile/#pricing-and-plans) 1 [2](https://www.softwareadvice.com/aiops-platforms/?__ai_markdown=true&page=2) ## Popular Comparisons [ Remote Monitoring and Management vs SysAid ](https://www.softwareadvice.com/help-desk/atera-profile/vs/sysaid-it-crm/)[ Datadog vs Site24x7 ](https://www.softwareadvice.com/bi/datadog-profile/vs/site24x7/)[ ManageEngine OpManager Plus vs ManageEngine OpManager ](https://www.softwareadvice.com/it-management/manageengine-opmanager-profile/vs/manageengine-opmanager-plus/)[ New Relic vs PagerDuty ](https://www.softwareadvice.com/devops/new-relic-one-profile/vs/pagerduty/)[ Dynatrace vs LogicMonitor ](https://www.softwareadvice.com/network-monitoring/dynatrace-profile/vs/logicmonitor/)[ Splunk Enterprise vs Kentik ](https://www.softwareadvice.com/server-monitoring/kentik-profile/vs/splunk-enterprise/) As an IT professional, you work with dozens of tools that generate huge volumes of complex data in the form of logs, metrics, event records, and more. With traditional IT operation monitoring techniques, it can take too long for your team to inspect the data from various systems and tools (in hybrid, diversified environments) to identify the root cause of issues. This will eventually affect service delivery and customer user experience. AIOps is the application of artificial intelligence (AI) for IT operations. It helps IT Ops, DevOps, NetOps, and SecOps teams detect digital service issues faster and resolve them quickly, before it affects business operations and customers. This helps prevent outages, maintain uptime, and provide optimal service delivery. This software can integrate with [IT service management software](https://www.softwareadvice.com/itsm/), [issue tracking](https://www.softwareadvice.com/issue-tracking/), [IT management software](https://www.softwareadvice.com/it-management/), and application performance management software to aggregate and summarize data from multiple sources in order to improve visibility across business services and applications within the IT infrastructure. Given the many options available on the market, deciding which software to choose can be confusing. In this buyers guide, we’ve provided all the information you need to make the right purchase decision for your IT needs. Here’s what we'll cover: - [What is AIOps platform software?](#WhatisAIOpsplatformsoftware) - [Common features of AIOps platforms software](#CommonfeaturesofAIOpsplatformssoftware) - [What type of buyer are you?](#Whattypeofbuyerareyou) - [Benefits of AIOps platforms](#BenefitsofAIOpsplatforms) - [Key considerations](#Keyconsiderations) - [Market trends to understand](#Markettrendstounderstand) ## What is AIOps platform software? AIOps platforms, known as artificial intelligence for IT operations, is an application that automates and streamlines IT operations by applying artificial intelligence, machine learning, and analytics to big data. AIOps platforms collect massive amounts of IT data (big data) from various tools and devices, correlate data in a contextual form, and identify root causes of problems and recurring issues. The insights from AIOps platform software can be turned into intelligent actions performed automatically, allowing IT professionals to make decisions faster and more accurately. Such platforms can alert SecOps, NetOps, DevOps and other IT teams of problems and opportunities which they can collectively observe, engage, and act on. This results in continuous improvements and fixes in core IT functions of an organization, which help avoid downtime and improve customer satisfaction. _Reporting/analytics in Splunk Enterprise (_[Source](https://www.softwareadvice.com/aiops-platforms/splunk-enterprise-profile/)_)_ ## Common features of AIOps platform software

Data aggregation

Collect, process, and summarize data from multiple sources in a report-based form for further data analysis.

IT monitoring

Gather metrics about the operations of an IT environment’s hardware and software to assess the performance of an IT infrastructure and network in real-time.

Root cause analysis

Determine the underlying cause of problems in hardware and software of an IT infrastructure. AIOps goes deep into the root of the problem more quickly than manual analysis.

Artificial intelligence/

Machine learning

Analyze large data sets to find correlations and patterns and use these patterns to make predictions and provide valuable insights.

Alerts/notifications

Provide a means of alerting IT professionals faster by automatically generating alert messages and notifications when an issue is detected by the AIOps software.

Incident management

Detect, investigate, and respond to incidents of unplanned events or service interruption. This helps the IT team restore a service to normal as quickly as possible after a disruption.

Performance monitoring

Diagnose performance and availability problems within the IT infrastructure and network. It is used to observe applications, log issues, trace, and alert DevSecOps teams about irregularities or issues with cloud or on-premise infrastructure.

Reporting/analytics

Deliver reports in the form of dashboards, graphics, or other forms to your IT teams and management in an easy-to-understand format. These reports about key metrics on IT infrastructure issues and performance can help you take action to resolve and improve the organization’s IT operations.

Third-party integrations

ntegrate with current tools within the organization, bringing together information, insights, and capabilities to improve visibility across all tools. Such tools typically integrate with ITSM, monitoring tools, issue tracking, IT management software, and application performance management software.

Application security

Identify and respond to security threats within developed applications. AIOps manages massive amounts of data collected from multiple sources to a central location, allowing better process and application security.

## What type of buyer are you? Before evaluating AIOps platforms, you should assess what kind of buyer you are. The majority of buyers in this market belong to one of these categories: - **IT service providers:** IT organizations work on thousands of events that come from siloed systems in order to find issues that are the root cause of their client’s business service failure. Such organizations using legacy IT operations tools and manual processes can take hours to figure out the actual causes. This can result in service degradation, which will ultimately harm their clients who are dependent on their IT resources. AIOps solutions can help IT service providers proactively identify potential issues with the services and technology they deliver and correct them before they become major problems. - Such buyers should opt for an AIOps platform that provides flexible deployment, third-party integrations, and event and incident management capabilities. These capabilities will allow service providers to understand and predict business performance degradations and manage service level agreements (SLAs) related to business service availability and performance. - **Business with existing IT teams:** Buyers in this category belong to large organizations that have dedicated in-house IT teams for service management, performance management, and automation. Such companies often have their data siloed in multiple cloud environments and on-premise data centers. Due to this, the IT teams are often stuck in a loop of incidents and fixes. Using an AIOps platform will help the IT operations team improve risk management, deliver new services faster, and gain actionable reporting. - These users should look for a fully featured AIOps platform along with monitoring capabilities, automated problem detection, and data ingestion and storage capabilities. The tool should be able to handle multiple data sources such as log data, wire data, text data, metrics, and APIs. These capabilities will help in cost and capacity planning, increase end-to-end visibility of IT operations, and make these teams more efficient. ## Benefits of AIOps platforms Below is a list of benefits you can expect from implementing AIOps platforms: - **Faster digital transformation:** AIOps platforms use self-learning algorithms backed by machine learning to identify and remediate any possible incidents in real-time via behavioral and historical data analysis. This provides you with greater control over your IT infrastructure and business applications. By allowing you to make better use of data, AIOps solutions will accelerate the digital transformation of your organization by enabling automation across areas of IT. As a result, it will help you innovate new products and services faster, reduce risks, and increase agility and resilience. - **Time and cost savings:** Your IT teams spend a lot of time managing mundane tasks and repetitive incidents that could be automated. Investing in an AIOps platform will help your IT operations teams detect and resolve problems faster, prioritize issues, and improve overall business performance. AI can automatically analyze volumes of data and network to find patterns in order to identify problems, and predict and prevent future ones. This not only saves a huge amount of time but also saves the cost by avoiding downtime and critical IT incidents. - **Data-driven decision-making:** AIOps help your organization correlate data from diverse sources and visualize key performance indicators and issues in a dashboard, providing a holistic view of your IT infrastructure. It leverages machine learning techniques in your IT operations for pattern matching, predictive analysis, and historical data analysis. As a result, it delivers data-driven automated responses to incidents, which eliminates human error. This allows your staff to focus more on solving the issues rather than detecting them. ## Key considerations ### Breadth of functionalities Some AIOps tools work with any type of data, known as data-agnostic tools, while other AIOps tools work only with certain types of data in specific use cases. These are known as domain-specific tools. It is important to know your business needs before purchasing a software tool. If your organization has a dedicated IT team for monitoring and developing applications, and your employees work with a variety of data types, it is advisable to purchase a data-agnostic AIOps tool. Such tools can be applied in a wide variety of use cases such as application performance monitoring, maintenance and upgrades of network infrastructure, and analysis of business or marketing data. But, if your team operates within a specific domain with finite needs, then a data-agnostic AIOps platform might not offer all the dedicated features and functionalities required for your specific domain. You should go for a domain-specific tool that caters to your specific need, such as a tool focused on application performance monitoring, security operations, cloud capacity management, or network infrastructure. When buying AIOps tools, expect to pay more for platforms that offer more than just the basic features. Tools that only offer domain-specific features will cost less than those of data-agnostic AIOps tools which provide more advanced functionalities. ## Market trends to understand - **AIOps solutions are integrating with observability platforms:** Observability platforms help examine the internal state of a system by examining the outputs. These tools collect data in the form of logs, metrics, and traces, and connect the dots between them to determine insights. [Integrating AIOps with observability platforms](https://www.visionet.com/blog/observability-and-aiops-the-essential-duo-for-effective-it-operations/) will reduce the time to predict and fix problems by automating the analysis of streams of data aggregated by observability tools in real-time, and turning them into actionable insights. By enabling better diagnostics, the technology empowers IT teams to have a deeper understanding of an organization’s operational data and system. Together, they provide insights required for automated issue remediation and zero-disruption operations, which helps DevOps teams to properly focus on the customer experience. _Note: The application selected in this article is an example to show a feature in context and is not intended as an endorsement or recommendation. It has been obtained from sources believed to be reliable at the time of publication._ ### Related AIOps Platforms Software - [IT Management Software](https://www.softwareadvice.com/it-management/) - [Network Monitoring Software](https://www.softwareadvice.com/network-monitoring/) - [Network Security Software](https://www.softwareadvice.com/network-security/)