--- title: "Splunk Enterprise Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Splunk Enterprise. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Splunk Enterprise is a good fit for you!" source_url: "https://www.softwareadvice.com/aiops-platforms/splunk-enterprise-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Risk Management Software](https://www.softwareadvice.com/risk-management/) / [Splunk Enterprise](https://www.softwareadvice.com/aiops-platforms/splunk-enterprise-profile/) / Splunk Enterprise Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/aiops-platforms/splunk-enterprise-profile/) Reviews [Alternatives](https://www.softwareadvice.com/aiops-platforms/splunk-enterprise-profile/alternatives/) # Splunk Enterprise User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 264 ### Secondary ratings - Ease of use: 4.1/5 - Customer support: 4.3/5 - Value for money: 4.3/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 171 reviews (65%) - 4 stars: 81 reviews (31%) - 3 stars: 12 reviews (5%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - I've had a generally positive experience with Splunk Enterprise, using it regularly to monitor and analyze log data. While it can be complex at times, the platform's powerful search and reporting capabilities make it a valuable tool for identifying trends and issues in our IT infrastructure. - It turns complex machine data into clear insights, with customizable dashboards and strong alerting that keeps teams proactive. - It is a powerfull tool to help you to tracing calls, using filters and customizable indexes. ### Most mentioned cons - Specifically, my pet peeve is that once you filter down to a specific context within search, it’s virtually impossible to expand it again — there is no obvious “return to everything” button and I have accidentally clicked away and lost my entire query more than once. - There’s a lot going on in the user interface — there are far too many options presented at the same level with no obvious hierarchy so new employees frequently get lost, and sometimes long-time employees get lost as well. - The UI can be improved, its not very easy to use, and it takes quite some time to learn. ## Splunk Enterprise customer reviews Showing reviews 1-25 of 264 (page 1). ### Best SIEM in the market - Overall rating: 5/5 - Reviewer: Subham P. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered My overall experience has been awsome so far. I would rate it 8.5/10.Splunk has been as effective soluntion when it comes to triaging and monitoring of day to alerts. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros - Easy to triage and monitor alert (Very fast and gives effective results as compared to other produts)Arcsight,Devo etc- Customer Support is excellent- Threat Hunting can be done effectively with the help of Splunk(IOC based,Corellation based etc)- Log parising is very effective & intelligent. #### Cons - The only think i liked least about splunk is the cost involved/pricing model in case of high data volumes. #### Reasons for switching to Splunk Enterprise - Easy to use.- Alert corellation and mornitoring is more effective.- Log paring is very accurate and quick. --- ### Big data is no problem for Splunk Enterprise - Overall rating: 5/5 - Reviewer: Shayla B. - Verified reviewer: Yes - Industry: Internet - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered Splunk is a powerful and useful monitoring tool. Splunk's efficiency is enhanced by the ability to integrate third-party apps developed in-house. It's also interesting that we can incorporate a customs alert and dashboard. In most situations, it resolves the need to normalize data, allowing for the use of any and all data in business forecasting. It is analyzed for data that can be utilized to optimize spending plans and asset tracking. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Without worrying too much about data type or normalization, Splunk Enterprise can efficiently manage massive amounts of data from numerous sources. Data may be accessed in a flash, and there are a number of options for tailoring and integrating data analysis workflows to create bespoke dashboards or utilizing apps from our other product partners. #### Cons There isn't much I dislike about splunk, however if we have to be picky, it would be that it's more difficult to maintain as an administrator when splunk is installed on outdated architecture. #### Reasons for switching to Splunk Enterprise It quickly transforms large datasets into visual representations that let top-level management assess how well they are doing toward strategic objectives. --- ### splunk review - Overall rating: 3/5 - Reviewer: ville p. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 2-10 employees - Product usage: Used weekly for free trial - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros The "Schema-on-Read" Flexibility, Search Processing Language (SPL), Real-Time Dashboards & Visualizations, Massive Scalability #### Cons High and Unpredictable Costs, Steep Learning Curve, High Administrative Overhead, Performance Degradation at Scale --- ### Splunk Enterprise, not just a SIEM - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered We have been using Splunk Enterprise, ES, ITSI, and other Splunk parts for 6+ years in production. This has helped us reduce staff in some cases, increase response time in most cases, and allow non-IT teams to get data and metrics in a fast efficient way. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The versatility is amazing. The same data in logs, such as IIS, can be used for Security, Application performance, and even error handling. This allows us to use one log to help multiple teams. This is just one example. #### Cons Start up takes someone who has had some training. While searching and output is easy, its the onboarding of custom apps that takes the know how. #### Reasons for choosing Splunk Enterprise Versatility with custom applications we create in house. --- ### A better business companion when integrated with RPA - Overall rating: 5/5 - Reviewer: Muhamed F. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered Overall, the experience was positive; even with a free trial license, it was much easier, and on the course and certification side, Splunk has a very good collection of videos and materials that help even a novice quickly setup the integration and indexing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The most useful thing about Splunk is the ease of integration with application. With uipath on-premises it was very much helpful as the business users can monitor the actions of robots through spluink without entering into uipath orchestrator #### Cons Expression creation for indexing was bit hard as it is not user-friendly to business users if they wanted to create any new fields, also the forwarder was not able to directly connect with uipath cloud so that the logs has to be shifted to intermediate file before uploading into splunk, but that seems not an issue with splunk but more related to uipath cloud #### Reasons for choosing Splunk Enterprise Splunk was much cheaper than power bi and only little effort needed for implantation and the resources cost is also higher for power bi --- ### 3 Years Splunk admin and giving a 5 star for the Splunk Enterprise! - Overall rating: 5/5 - Reviewer: Philip Y. - Verified reviewer: Yes - Industry: Financial Services - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have Splunk forwarder installed over 100 servers to have logs sending over to Splunk Enterprise server, and the data ingest is very reliable. data query is also very fast and Dashboard is easy to build, alerts sending from Splunk SMTP server is reliable. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Easy setup and the search speed is fast, very reliable to ingest data. Dashboard is powerful, but building a fancy dashboard takes time, the Splunk community is a good resource. #### Cons Price is a little bit high. The community feather is good though, I can find useful info from it. I wish the support can be easier. --- ### Splunk enterprise gave us answers to our log management. - Overall rating: 4/5 - Reviewer: Rahul V. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Splunk improved our Siem solution and we where able to become compliant due to such a strong audit trail. It became a foundational element of our cybersecurity architecture. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros We are utilizing splunk for real-time log analysis and threat detection. We were able to use the correlation search and visualization services to figure out suspicious activity across systems before it got out of hand. #### Cons It’s heavy for resources and not for beginners will required staff that are trained for setting up and optimizing it. --- ### Splunk Review - Overall rating: 5/5 - Reviewer: Katrina P. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used weekly for less than 12 months - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I use it for searching for log files and capturing real time data. I like that it creates alerts, dashboards, graphs, reports, and visualizations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It provides an easy to use platform for application and log management. I have found it very easy to setup and use. #### Cons I do not dislike anything about this software. I enjoy using the interface and I have had a good experience with the support team. --- ### Platform agnostic tracking and monitoring of systems. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Research - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very useful for tracking and monitoring activity of various systems. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Does a great job of tracking issues on various types of devices (running Linux, Windows) whether desktop, notebooks, or servers. Also, the software works on cloud-based systems or bare metal systems. #### Cons No issues were encountered while using the product. --- ### Splunk Review - Overall rating: 5/5 - Reviewer: SUMUKHA BHARADWAJ B. - Verified reviewer: Yes - Industry: Airlines/ Aviation - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Splunk is a great tool for logging and alerting Tier 1 systems #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Search capabilities Logging and alerting #### Cons User interface Access issues Dashboard capabilities --- ### Best Siem solution in market. - Overall rating: 5/5 - Reviewer: kartik S. - Verified reviewer: Yes - Industry: Financial Services - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered Overall experience is amazing, we are happy with this software as it can ingest any form of data and generate alerts quite swiftly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Easy to install agents on servers, it can parse any form of data easily, Splunk can detect anomalies quite easily and the UBEA feature is amazing. #### Cons The cost of this solution is high, and customer service is bad. Apart from that Splunk SPL language is difficult to learn. #### Reasons for choosing Splunk Enterprise Cause its to implement as compared to other siems. --- ### Great tool - Overall rating: 5/5 - Reviewer: Tamer B. - Verified reviewer: Yes - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The experience was so good, I use it and send reports from Splunk. Splunk bots helped us to automate the patching process #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Building tools and reporting is the best, easy to pull logs, and able to create dashboards. #### Cons It is a bit pricey, that's why we don't use it as a primary logs software, and at the beginning, it is overwhelming --- ### Splunk review - Overall rating: 5/5 - Reviewer: Dharmendra T. - Verified reviewer: Yes - Industry: Financial Services - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I am using this tools since long time and overall it’s good tool. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Capabilities and features of the tools provided are useful #### Cons This is one of the costly tools Available in the market --- ### A powerful log aggregation solution with immensely useful tools built-in for popular applications. - Overall rating: 5/5 - Reviewer: Gabe M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 5001-10000 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros - Free to use for small 500MB or less daily ingress, quite nice for small use cases and learning - No development work required to deploy and provide value. - Deployment flexibility: client agents are available to use, or clientless configurations for multiple OS platforms. It's also very easy to deploy, not just flexible. its a very simple affair. - Segmentation of logs: You can create separate instances of of logs to aggregate, based on organization needs. And those instances can have their own individual storage policies to optimize consumption of storage resources. - Configuration design: Thoughtful and mature documentation and design of the application regarding enterprise-class scaling on network storage. -POWERFUL tools: The user interface lends itself to learning more about your organization from the logs you collect, through metrics of trends of the logs being gathered. There are also specific modules/add-ons for popular applications to provide more value and event-based monitoring, all without having to develop in-house dashboards and intelligence of those logs. - Customization: You can create your own queries of logs, and event-based alerts. - Web-based GUI that clean is powerful - Sales/Technical Reps are top notch in fielding questions and evaluating environment for deployment. They were extremely helpful in helping our organization develop procedures and scaling our environment for expansion with our existing infrastructure. #### Cons - Price: This product is not free for more than the minimal use. Pricing can be very expensive, relative to open source offerings. That is the trade-off you pay for not having in-house development of open source offerings. As this product is priced based on gigabytes of indexed logs, it is important to understand the scope of licensing necessary for your environment to determine if it is a good fit for your organization. - Watch your saved queries and hardware resources: Users have the ability to create and save queries. Like in database queries, some are more efficient than others. Large inefficient queries can be very resource-intensive. If you notice slowness in day-to-day queries, or navigation in the UI, or resource use in contention, keep an eye on saved queries and user practices. --- ### Powerful SIEM system that meets our expectations. - Overall rating: 5/5 - Reviewer: Idaly M. - Verified reviewer: Yes - Industry: Semiconductors - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered We are using Splunk Enterprise for log correlation, the analytics are accurate and it catches errors right away which improves our internal capabilities, it is a special service that collects data from different data sources very accurately to catch future issues, the reports are detailed and understandable. It has features that streamline manual work, improve our security and our protection in our IT infrastructure. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really like the platform, the data collection is ideal and the reports are detailed, it is the most appropriate SIEM service to monitor our IT infrastructure, it is an ideal software to take preventive measures, it is easy to customize the dashboards, the monitoring is constant and it gives us security in real time, the alerts are accurate and it helps us understand what is happening and fix it before it becomes serious. #### Cons It is a somewhat expensive service but with more powerful features than other free SIEM systems, and it is a bit complex to set up and use for inexperienced users, so a lot of help should be sought from experienced staff and support team at first. --- ### Splunk for Log Monitoring - Overall rating: 5/5 - Reviewer: vikram s. - Verified reviewer: Yes - Industry: Banking - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: February 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Splunk is best data monitoring and visualization tool. We can set alert for log and monitor log . It provides different modes for searching Fast, Smart and verbose. By using Splunk we are getting all system log in one place .Splunk has capability to handle large and big size data. It has best GUI , one can easily adopt and do customization and based on requirments. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We are using Splunk for log monitoring . It is integrated with Kubernetes and pivot cloud via data bus. By Splunk we get Realtime log application. It provides best visualization of data generated by system. Splunk also provide option to filter data based on data range and time. We can configure email alert for specific issue. Splunk also provide ML model for data. Splunk use simple query to get data ,everyone can easily learn Splunk query. #### Cons I haven't found any issue yet the only problem with Splunk I have that log in Splunk is scattered . We need to build good query or better logging mechanism at application side. --- ### Splunk is a great SIEM solution for anyone to use - Overall rating: 5/5 - Reviewer: Stephan v. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Vey happy to user the product, it fits our client's need perfectly #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The easy of setup and integration makes this one of my favorites As well as the real time dashboard #### Cons Not much i don't like yet, but maybe the interface can do with an update --- ### Get useful insights into your logs with Splunk Enterprise. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered We majorly use Splunk enterprise for IT security and log analysis. It is a powerful log analytics solution. We use it to collect data from several sources, analyze and transform it into meaningful metrics. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Its been a while since I started using Splunk Enterprise. I love its ability to cumulate data and logs from multiple sources and correlate them to help find incidents and their root cause. It consolidates logs and manages them form a central place. It is a great tool for log analysis as it segregates data and provides in depth profiling. Splunk enterprise also automates alerts and indexes on logs received. #### Cons It has a complex architecture making the learning curve quite steep --- ### Splunk Enterprise is a powerful data analytics software - Overall rating: 4/5 - Reviewer: Nana Kwame M. - Verified reviewer: Yes - Industry: Education Management - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered I believe getting important data analysis in real-time saves us from threats #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Splunk Enterprise offers real-time data analysis tools makes it possible for my institution to see and take immediate action against security risks, performance difficulties, and other operational concerns. #### Cons Splunk Enterprise is really expensive and it is a huge part in our annual budget because we require add-ons. --- ### Helps you predict IT problems - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: July 2023 - Review source details: This review was submitted organically. No incentive was offered Splunk Enterprise's real-time monitoring keeps us ahead of potential problems. A must-have tool! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Splunk Enterprise is a great tool for security analytics, IT operations, and business intelligence. I especially like the way it can help me identify potential threats and improve our IT infrastructure. #### Cons The pricing for Splunk Enterprise may be out of reach for some small businesses. --- ### With Splunk Enterprise , we can rapidly detect and get rid of bottlenecks. - Overall rating: 5/5 - Reviewer: stephanie b. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used weekly for less than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Splunk Enterprise is the basis of our SIEM. We use it for log correlation and analysis. It collect events from multiple sources for analysis. I love using Splunk enterprise. It is the best platform that we have for monitoring data and identifying issues in real time. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The tool can collect all sorts of data from diffuse sources and preform advanced analytics on it. It has powerful monitoring capabilities useful in threat identification and maintaining the health of our IT infrastructure. Splunk enterprise helps us to foresee, trends through machine learning which has been a crucial to making informed business decisions. #### Cons Training new users is tough, the learning curve is very steep and it gets overwhelming for them. The installation and configuration process is very long and needs a lot of time. --- ### Swiss Knife for everything about logs - Overall rating: 4/5 - Reviewer: Thomas R. - Verified reviewer: Yes - Industry: Information Services - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Functionality: 5/5 #### Pros The product has a ton of Features. Everything what you Need when working with logs is already implemented #### Cons Due to the rich set of capabilities regarding, searching, transforming and vizualzing data it‘s sometimes quite tricky to find all necessary query commands --- ### Offers more than you think - Overall rating: 5/5 - Reviewer: David B. - Verified reviewer: Yes - Industry: Entertainment - Product usage: Used daily for more than 2 years - Reviewed: February 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We've used the software to detect layer 7 attacks, unearth issues we didn't realize were happening and gives us end to end insight into our stack. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The system is highly intuitive to use. It is faster than other solutions I've used on the market and has a huge library of 3rd party plugins to get more from the system. It is easy to create scheduled searches, dashboards, reports etc. but there are a number of additional plugins (at an extra cost) to help with security, single pane of glass and metric collection. #### Cons It offers challenges for a decentralized working model. Where Splunk is centrally managed, it is easy to ensure that best practices are maintained. Where the system is opened up for an entire department to utilize and on-board their logs, it becomes more difficult. However, with some creative thinking and good process, this issue can be overcome. --- ### Splunk is a critical tool for monitoring and alerting - Overall rating: 5/5 - Reviewer: Vince C. - Verified reviewer: Yes - Industry: Hospitality - Company size: 10000+ employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2021 - Review source details: This review was submitted organically. No incentive was offered Splunk is a great product for enterprise monitoring and alerting. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros They have a robust platform that I have used for monitoring and analytics. There are a lot of options and customization available when using it. #### Cons Because there is so much customization and options available, it can be complicated to learn. --- ### Query your log statements for your production apps in REAL TIME to triage and monitor performance - Overall rating: 5/5 - Reviewer: devaun f. - Verified reviewer: Yes - Product usage: Used daily for more than 2 years - Reviewed: February 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. XRAY vision on your production instances. Every day we code our applications so that we will be splunk friendly with our app log statements. For example "featureX=value" allows you to query for every customer that engaged with featureX. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 4/5 #### Pros Splunk allows us to see exactly what is going on in production! I work on commerce for a fortune 100 company, and we use Splunk to monitor our apps in real time. Splunk gives you the ability to perform queries like you would with SQL against your log statements in real time. You will learn that you can place strategic log statements in your code that allows you to identify situations in production and be proactive at solving them. For example, you can log your customer's session cookie ID, and track any given customer's activity on your website via your app logs. It gives you dials and charting capabilities to monitor even the slightest drops in customer activities due to flaws in code or slowing network calls. #### Cons PRICE. The software is so powerful, and they seem to leverage this in the pricing of the licenses. ## More reviews [Next reviews](https://www.softwareadvice.com/aiops-platforms/splunk-enterprise-profile/reviews/?page=2) --- Splunk Enterprise Reviews, Pros and Cons - 2026 Software Advice