--- title: "Zenoss Software Reviews, Demo & Pricing - 2026" description: "Review of Zenoss Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/aiops-platforms/zenoss-cloud-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [IT Management Software](https://www.softwareadvice.com/it-management/) / Zenoss Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Zenoss Review From $0.01/month 1 plan Wondering if Zenoss is right for your organization? Our IT Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Zenoss 4.8 [(14)](https://www.softwareadvice.com/aiops-platforms/zenoss-cloud-profile/#reviews) Pricing Starting at $0.01 per user per month ### About Zenoss Zenoss is an AIOps platform designed to help businesses in the healthcare, finance, IT and other sectors analyze streaming data and events across different environments to optimize application performances. The machine learning-enabled tools allow administrators to detect and analyze the root cause of anomalies. Managers can evaluate issues regarding the service health of systems across infrastructures to prevent IT disruptions. Zenoss allows teams to receive notifications regarding faults in applications, consolidate tools and utilize resources across stacks. Additionally, supervisors can view relevant resources and connections based on time periods to analyze dependencies. Zenoss offers an application programming interface (API), which lets businesses integrate the system with several third-party applications including Moogsoft, Slack, Zendesk, CFEngine, Ansible, Datadog and Splunk. Pricing is available on request and support is extended via knowledge base, forum, video tutorials and an online portal. Wondering if Zenoss is right for your organization? Our IT Management Software selection experts can help you in 15 minutes or less. ## Zenoss User Interface ## Popular Zenoss Alternatives Main Product Zenoss 4.8 [(14)](https://www.softwareadvice.com/aiops-platforms/zenoss-cloud-profile/#reviews) Ratings Breakdown - 4.71Ease of use - 4.38Value for money - 4.69Customer support - 4.79Functionality Pricing Starting at $0.01 per month Get Price Alternative Product [ManageEngine OpManager](https://www.softwareadvice.com/it-management/manageengine-opmanager-profile/) 4.6 [(325)](https://www.softwareadvice.com/it-management/manageengine-opmanager-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.65Value for money - 4.56Customer support - 4.62Functionality Pricing Starting at $95.00 per year Get Price Alternative Product [Site24x7](https://www.softwareadvice.com/cloud-management/site24x7-profile/) 4.7 [(378)](https://www.softwareadvice.com/cloud-management/site24x7-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.50Value for money - 4.49Customer support - 4.62Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [Datadog](https://www.softwareadvice.com/bi/datadog-profile/) 4.6 [(367)](https://www.softwareadvice.com/bi/datadog-profile/reviews/) Ratings Breakdown - 4.29Ease of use - 4.12Value for money - 4.28Customer support - 4.52Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Splunk Enterprise](https://www.softwareadvice.com/aiops-platforms/splunk-enterprise-profile/) 4.6 [(264)](https://www.softwareadvice.com/aiops-platforms/splunk-enterprise-profile/reviews/) Ratings Breakdown - 4.13Ease of use - 4.26Value for money - 4.26Customer support - 4.52Functionality Pricing Available upon request Get Price Alternative Product [ManageEngine OpManager Plus](https://www.softwareadvice.com/aiops-platforms/manageengine-opmanager-plus-profile/) 4.6 [(45)](https://www.softwareadvice.com/aiops-platforms/manageengine-opmanager-plus-profile/#reviews) Ratings Breakdown - 4.56Ease of use - 4.59Value for money - 4.44Customer support - 4.44Functionality Pricing Starting at $1233.00 per year Get Price ## Zenoss Pricing and Plans Starting price: $0.01 per month Free Trial Free Version Basic $0.01 per user, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Zenoss Features - Popular features found in IT Management Access Controls/Permissions Capacity Management Compliance Management Incident Management Issue Auditing License Management Maintenance Scheduling Remote Access/Control Server Monitoring Ticket Management - More features of Zenoss API Bandwidth Monitoring Baseline Manager Dashboard Data Aggregation Inventory Management IP Address Monitoring IT Monitoring Knowledge Management Network Analysis Network Resource Management Patch Management Root Cause Analysis Self Service Portal Service Level Agreement (SLA) Management Simple Network Management Protocol (SNMP) Threshold Alerts Uptime Reporting Web Traffic Reporting ## Zenoss Integrations Plixer One Integration rated undefined from -1 review Datadog Integration rated undefined from -1 review Zendesk Suite Integration rated undefined from -1 review ServiceNow Integration rated undefined from -1 review Splunk On-Call Integration rated undefined from -1 review Slack Integration rated undefined from -1 review See all 7 integrations ## Zenoss User Reviews ## Zenoss customer ratings - Overall rating: 4.8/5 - Total reviews: 14 ### Rating distribution - 5 stars: 12 reviews (86%) - 4 stars: 1 reviews (7%) - 3 stars: 1 reviews (7%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.7/5 - Value for money: 4.4/5 - Customer support: 4.7/5 - Functionality: 4.8/5 --- Have you used Zenoss and would like to share your experience with others? ### IT monitoring and analytics platform for infrastructure, applications, and cloud - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used monthly for more than 2 years - Reviewed: April 2019 - Review source details: This review was submitted organically. No incentive was offered Zenoss really helped us understand our application performance, especially the poorly performing applications. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Functionality: 3/5 #### Pros Zenoss has been around since 2005, so they have a wealth of IT monitoring experience and background. They first started making waves as a VMware partner and have since evolved to focus on cloud and even containers. The breadth of their offering is quite vast and the new Zenoss Cloud offering is especially good for smaller companies who don't want to deal with infrastructure. They also offer both agent less and agent based collection (collects and statd), which is refreshing. Since containers are the new orange, we get support for Docker and Kubernetes, along with AI-enhanced machine learning for data ingested. #### Cons Previously it was a bit heavyweight in terms of the deployment but Zenoss Cloud obviates this concern. Difficult to do initial pricing comparison, you have to request a quote directly from their sales team. You also can't just download their software and take it for a spin, you need to engage with their sales team to get a demo or trial of the software. --- ### Zenoss is excelent for developers - Overall rating: 5/5 - Reviewer: Miguel P. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Excellent, since I started using Zenoss, it is no longer necessary to invest in several infrastructure tools that only served a specific purpose. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Zenoss helped me unify all my monitoring tools, and it also allowed me to add custom scripts, something I could hardly do with other tools, especially those from HPE, IBM, etc. #### Cons They discontinued the public forum, which helped you understand how to declare certain variables and integration topics. #### Reasons for switching to Zenoss because these tools are a black box that you can't customize. --- ### 31 / 5.000 Very good monitoring solution - Overall rating: 5/5 - Reviewer: Juan M. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered 106 / 5.000 It has served its purpose very well, it is easy to use and there are a wide variety of zenpacks available. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It is very intuitive to use and the modeling process allows you to identify when there is an error. #### Cons It does not have machine learning in its on-premise version. las instrucciones para utilizar diferentes zenpack en ocasiones falta más detalle del paso a paso. 98 / 5.000 The instructions for using different Zenpacks sometimes lack more step-by-step details. #### Reasons for switching to Zenoss out of need to have something with better performance --- ### The way to monitoring infrastructure - Overall rating: 5/5 - Reviewer: Bernardo R. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Excellent monitoring tool that gives us scope and observability of all IT components and offers easy administration #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Comprehensive monitoring, Zenoss allows you to monitor physical, virtual, and cloud networks, providing a complete view of your IT infrastructure. Intuitive interfac, It offers a simplified dashboard that avoids overloading the user with unnecessary information. #### Cons Learning Curve, although it's powerful, it can take time and experience to set up and take advantage of all its features. Cloud Dependence, cloud focus may not be ideal for organizations that prefer on-premises solutions. --- ### Good monitoring tool - Overall rating: 5/5 - Reviewer: Rubi M. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Comprehensive Monitoring: Zenoss can monitor a wide range of IT components, including servers, networks, applications, storage, databases, virtualization, and the cloud. This provides a holistic view of the infrastructure from a single platform. Extensible Architecture: Its plugin-based architecture (ZenPacks) allows you to easily extend its monitoring capabilities to support new technologies and devices. There is a large community that develops and shares ZenPacks. Integrations: Zenoss integrates with other IT management tools, such as ticketing systems (ServiceNow, Jira), automation tools (Ansible, Puppet), and log analysis platforms (Splunk). #### Cons Visibility of information and customizable dashboards. It offers reporting capabilities to generate reports required for customer infrastructure health. --- ### Zenoss is very intuitive and easy to use - Overall rating: 5/5 - Reviewer: Gerardo T. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered I have been using the tool for several years and it is excellent at monitoring equipment in real time. Its configuration makes the work very simple. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's an excellent application; its features make adding devices very simple; automatic discovery, real-time monitoring, and the use of Zenpack make its implementation much easier. #### Cons Some difficulties when installing Zenpack, some options are not so easy to find, I think it would help a lot if you exposed extensive documentation of the API --- ### Comprehensive and Reliable Monitoring with Zenoss - Overall rating: 5/5 - Reviewer: Nestor H. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Zenoss It's a powerful and flexible monitoring platform that provides deep visibility into our infrastructure. I especially appreciate its ability to integrate with various systems and the customizable dashboards, which make it easy to track performance and detect issues proactively. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros On-premise, it has very good stability and architectural scalability. #### Cons It requires time to master the administration. --- ### Excellent monitoring tool - Overall rating: 5/5 - Reviewer: Julio G. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered An excellent experience in the graphical and command line environment for administration #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use and quick understanding of the tool for administration #### Cons There was nothing I didn't like, because everything is very accessible and understandable and easy to manage --- ### Zenoss - best infrastructure monitoring platform. - Overall rating: 5/5 - Reviewer: Jorge Z. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered We tested a variety of platforms, and do a market refresh from time to time and continue to be very satisfied with Zenoss. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We have been using the Zenoss platform for nearly 10 years, for deployments with over 250 enterprise customers, some with aa many as 30,000 complex devices. We found the platform to be very complete, very flexible/adaptable, great technical support, and outstanding company culture. The cloud version is even more flexible, more data science and new intelligent operations centric. #### Cons Would be great to add in some basic APM functions since often times customers don’t need robust APM platforms. --- ### zenoss the best - Overall rating: 5/5 - Reviewer: HERICKSENN B. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Zenos is a modular monitoring tool facilitating the incorporation of new features and capable of monitoring various types of devices such as Linux computers, Windows, switches and routers. It has a web interface very easy to operate. #### Cons It should have greater integration with third-party application performance tools that would make it easier to use the tool. --- Showing 1 - 10 of 14 Reviews Load More Reviews ## Zenoss Popular Comparisons [ManageEngine OpManager vs Zenoss](https://www.softwareadvice.com/it-management/manageengine-opmanager-profile/vs/zenoss-cloud/) ## Other Top Recommended IT Management Software [SysAid](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/) **4.5** (522) Recently recommended **7** times [ConnectWise RMM](https://www.softwareadvice.com/it-management/connectwise-rmm-profile/) **4.2** (73) Recently recommended **6** times [Freshservice](https://www.softwareadvice.com/help-desk/freshservice-profile/) **4.6** (793) Recently recommended **3** times [NinjaOne](https://www.softwareadvice.com/remote-support/ninjarmm-profile/) **4.7** (297) Recently recommended **3** times Stuck Between Options? 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