All Scalefusion Reviews
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frantisek
Information Technology and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2018
Great application with many features to help reduce the movement of employees on the device.
Mobilock saving my time, a very good overview of all the devices. Once a live map from Mobilock and functionallity called "BUZZ Device" helped us to find a lost tablet of one of our employees. Also i like fast set up for new devices if someone breaks device or something. The best thing is you can set up whole device from your phone and you can be for example on your holiday trip or somewhere where is internet connection.
PROSSimple and fast access via the Internet Dashboard, even from your mobile or tablet. A lot of great features to help control the user of your work equipment. With predefined profiles, you have everything set up very quickly. Our company has its own application that you can upload and send over a few seconds to more than 100 devices. There are also other features such as tracking devices on the map, monitoring mobile data usage, and much more. For a long time, we've been looking for a program that can lock your device so there are applications you want your employee to use and also limit access to the Internet. The price / quality ratio offered by Mobilock is ideal for us. We did not have a bigger problem in 2 years with Mobilock. Support is very helpful and quickly responds to our queries.
CONSMobilock has many good features, not all of them in the original package, but you have to buy them separately. And some updates and enhancements are only focused on devices from LG or Samsung.
Peter
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2018
Mobilock is easy to use and understand. Easy to set up. Support is great and very helpful.
As the end users have tablets with 4G connection and limited data. I use this to limit the possibility to do other things than absolutely neccesary and part of their daly routine. We have machine for which the users do daily checks and so on. Report error/problem. So one thing is to ensure the tablets will not use up all the monthly amount of data before the end of the month.
PROSI like the possibility to create Custom branded device groups with their own device profile. MobiLock gives me full control of the devices and posibility to push new apps to the users, broadcast messages, remote control and publish documents. This gives a very flexible solution. Our company tested some KIOSK apps before we did the obvious choise: MobiLock. Only reason i gave 4/5 for Features & Functionality is, there is always more you can whish for. But All functions in MobiLock are carefully planned to fulfill a certain purpose. There is not an overwelming amount of functions just to show off. Once and a while they publish a new helpful function developing the product. The best of all: I'm on this train already.
CONSThe one thing i really miss is the possibilty to show/print my payments/receipts/invoices. But again, just ask the support and you will get what you need.
Anonymous
11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed September 2018
Good for kiosks only
One of our distrustful clients tried to manage software distribution within team by this app. As soon as we built trust we needed no this app anymore.
PROSAbility to unify mobile software setup across small company.
CONSEventually we realized that we have too different demands within our company, so we needed to maintain too many profiles. That became time consuming so we did away with MobiLock.
David
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
Great Company - Great Service- Great Product
I have used this software for the past few years and we use it basically to lock down our tablets to be used for our payroll time clock software. It has worked flawlessly and we have it on over 90 tablets and have never had an issue. I would also like to point out that I have reached out to their customer service department only by email but the response time was excellent and all my problems and issues were addressed in a timely matter. I would not hesitate to purchase from them and would recommend their product to anyone looking for a simple method of locking down their tablet environment both personal and business.
CONSWe had an issue early on with the software disappearing from the tablet but in all the time we've had it, we only encountered it twice and we believe it may have been a tablet issue and not the software. For the last several versions, we have not had that issue re-occur.
David
Consumer Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2018
Incredible Tool for Small Business!
Asset control and programming. Prevents losses. Very easy for tablet user to understand how to use my tablet.
PROSVery useful tool to protect you tablet assets. We use it to simply the user interface and make using the tablet extremely simple and controlled. We really like the ability to update and manage all tablets from the powerful Administrative Interface and be able to monitor all the tablets health and location. We are a small business and found this tool very affordable and very easy to learn. Best features: tablet location, FileDoc, WhiteListed Websites, Battery monitoring, and device profiling.
CONSWe would like a little easier way to brand the device, especially background - it is not easy to see if the background fits right. Would like to see device health monitoring - does the tablet need updates, are apps in need of updates, etc...
Rob
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
The only way to keep employees on task and only allow them to certain functions of the device.
If you need to lock down tablets or other devices for your employees this software is the only choice from the research and testing I've done and we couldn't imagine how our business would run without it.
PROSThis software was a savior to our company because our employees would use their tablets meant for order processing for personal use and watching movies, playing games, and playing music on them. This software was very easy to implement on the devices and gave me total control of the tablets and we could even see where they were on GPS because we lost a few previously due to some bad employees.
CONSThere are no CONS. This software includes anything you could possibly want to do with mobile devices and controlling them and locking them down so employees and even customers stay on task and don't abuse the companies devices.
Tiffany
Education Management, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Spectacular Customer Service
I have had many calls with Scalefusion representatives. Each reponse is timely, friendly, and all matters have been resolved. Customer service was able to help our organization customize settings that fit our users' needs.
PROSEasy deployment, streamlined settings, and easy to configure to muliple device groups.
CONSNothing has been a problem. Customer service is great!
Reason for choosing Scalefusion
Reviewed ratings and usage
Kosta
Verified reviewer
Transportation/Trucking/Railroad, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed May 2018
Not the most intuitive but it gets the job done for a fair price.
Control of my devices.
PROSI like the cost and the functionality once you learn to navigate the system. There are a lot of features that we really like such as white-listing online forms and being able to add links to these on the desktop.
CONSI don't like that I have to buy licenses in chunks. I would prefer a model that scales with my business. The overall cost is reasonable so it's not a deal-breaker, but I would like to be able to pay "X" per installed device per month and see a 15 day prorate option.(for example if used less than 15 days then 1/2 charge. If used past 15 days then full month charge. Still, not a big deal.
Ingo
Verified reviewer
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2018
Mobilock is a cost-effective Kiosk software and more
Mobilock has helped us to lock down the Android based tablets at our retail shops and improved productivity of the sales staff by minimizing distractions and problems resulting from access to unnecessary websites and apps. It's also good for security to prevent the installation of any unwanted apps. It has a clear and easy to learn GUI with good performance. Support in case of the few problems we encountered has been fast and efficient. The capabilities of the software are also consistently enhanced and expanded.
CONSUnfortunately it's not possible to publish shortcuts to specific websites without whitelisting them and in turn block access to any websites not specifically whitelisted. Geofencing lacks the ability to apply a geofence to a specific device, only groups, which doesn't make sense in our scenario since we have one device pr location. Both issues are being worked on though and we look forward to have them addressed in a future release soon.
Jan-Paul
Verified reviewer
Design, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2018
Very steep learning curve, fast support replies, intuitive.
Flexibility, Levels of authority, iOS & Android in 1 panel, oversight. Responsiveness. Price vs Functionality
CONSFirst time setup/ Deployment. Had expected it to be easier. BUT: next time I'll RTFM before I start... QR reply should have easier.
Gwen
Hospital & Health Care, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
This company provides highly personalized customer support. Probably the best in the industry.
While the product is very easy to use, we receive unparalleled customer support.
PROSEase of use and best value. It is streamlined to offer as much or as little management of your kiosked devices as you choose. It is the perfect fit for a health care company with nursing staff in field locations.
CONSThere are no negatives about the software at this time. The company continues to add new features to the product and offers trial periods to test them out.
Shane
Computer Software, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
The best MDM by far!
It allowed us to deploy a device remotely, while retaining complete control over how the device is used.
PROSIt had all the features I needed off the bat, along with other features I wasn't looking for at the time, but ended up loving after seeing them. It's also priced extremely well, and is the only mdm I was able to find that allowed me to purchase a single license (i.e. 1 device). The customer support is also fantastic, and extremely responsive! I've contacted them numerous times throughout the stages of setting up and deploying my kiosk, and every time my issue was addressed and resolved immediately. I would definitely recommend MobiLock Pro to anybody looking for an MDM!
CONSI honestly can't think of anything I don't like. Everything is so intuitive and easy to use... it really is a breath of fresh air compared to all the other MDMs I tested... and I tested A LOT of them.
Frantisek
Food & Beverages, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2017
Great software, friendly dashboard. Quick and friendly support from Mobilock Team.
Quality/Price of this software.
PROSMostly I like thatIi can install my own app from my computer. Nice Dashboard and very good locations report.
CONSI am Using the location report to find our sellers, Updating our selling application and Changing the devices mostly, Because our sellers are breaking the tablets very often, so we are changing the devices a lot.
Zack
Information Technology and Services, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
Provide me with a seamless method to manage devices at my customer sites.
I develop software that is deployed on mobile devices to customers. Critical features for me is the ability to lock down a device to run only my software and nothing else, track the device, display on a map and related reporting.
PROSPushing software and software updates. The ability to pinpoint device on map in real time. The ability to lock down the devices deployed and run only the software that I want the users to run.
CONSI would like to see the ability to manage and deploy to IOS devices as well. This will specially assist with the testing and deploy of new software and software changes that are designed and intended for a specific purpose and not for distribution
Nico
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
Smart solution to start and manage a kiosk-mode on mobile business devices
combines several features to manage a large amount of mobile devices. user friendly webbased usage
CONSDoes not support autofill for login data of third party software. mobile devices cannot be setup on the desktop computer
Philipp
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2018
Mobilock
That the users are in a kiosk mode and you are not able to escape out of the kiosk mode. I've also tested other kiosk modes and escapes sometimes in 1 minute.
CONSMobiLock Pro Browser. (Our Developer are developing on google chrome. for us it would be the best if you can whitelist for google chrome!)
Chris
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
Very good product with excellent support
It is (mostly) a very flexible product with a great feature set. The support team is fantastic and helps you find the more obscure settings.
CONSLayout of the menus could be slightly easier to navigate. Once again - not a big problem with the help of the support team.
Rich
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY