VISO MDM

RATING:

4.8

(9)
Overview

About VISO MDM

VISO MDM is an IT management software that helps businesses configure devices, manage applications, regulate content, control permissions, and perform remote wipe operations. The platform enables managers to group devices based on predefined criteria and enforce policies to regulate compliance. Administrators can configure end-user access permissions to secure and manage devices. Additionally, VISO MDM lets stakeholders track lost devices, broadcast alerts and create encrypted private work environments.
VISO MDM - single device management
Slide 1 of 3

VISO MDM Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for VISO MDM

9 Reviews

User Profile

Ricardo

Verified reviewer

Consumer Electronics, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2020

Best option

With the help of Radix, we installed the software in the firmware of several thousand tablets. Radix was very close to support us, even with a relevant time difference. Very good partner and product.

PROS

Easy to deploy, customizable and fair price

CONS

It needs to get manufacturer's digital signature of APK, it might be an obstacle if there is no cooperation. But every software in this industry will need it.

Reason for choosing VISO MDM

Other products were very expensive in comparison. Although they were good, they were no able to limit the functionalities to fit our needs and fit the budget.

Tony

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

Best MDM solution we have worked with!

We have been using Viso for 2+ years. We deploy large number of devices in public transport. Once deployed, it is very hard to get physical access to these devices. We have tried several different MDMs during our POC period. But we found most MDMs are either designed with an assumption that we can access the devices physically if there are some issues or they are too clunky and expensive. With Viso, we are able to do these: - Automate most of the enrollment and setup process. We cannot use zero touch since our devices are custom made. By combining Workflows and Remote Exec, we can automate 90% of our device set up. What normally takes several hours while using an MDM like MaaS360, we can do it in 2-5 mins using Viso. - Manage and maintain remote devices in public transit. Viso is very stable and reliable. So the only time a device can be offline is if it is physically broken. We just did an APP upgrade on all our devices remotely. Set up a Workflow for APP upgrade in Viso -> Select all the devices -> Click Confirm. Nothing else to do. - Using our APP telemetry we can detect if a device's performance is degrading. Once detected, we use APIs from Viso to repair that device remotely and automatically. We haven't done a remote repair manually since switching to Viso. - If we encounter any issues or have any questions, Radix team is very responsive and helpful.

PROS

- Very robust - Stable and reliable - Excellent customer support. Radix works closely with their clients to ensure a smooth onboarding and fixing any edge case scenarios. - Very good and easy to integrate API - Easy to automate almost all of the work involved in device setup, enrolment etc. - Workflows to automate remote operations over a large fleet size. - You can create your own scripts and set them to be executed on your devices in the field using Remote Exec function in Viso. This is brilliant.

CONS

We didn't encounter any cons in the last 2 years we have been using Viso. Improvements we like to see (nice to have): - Upgrade Worflows so that we can do auto tagging while executing a Workflow on remote devices. - Upgrade Workflows so that we can assign policies automatically within the Workflow.

Reason for choosing VISO MDM

All the other products we tried didn't allow 100% remote management and administration once a device is deployed. They always require physical access to the device from time to time. For most of the other products we tried, the customer support was bad too.

Anonymous

11-50 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

FUNCTIONALITY

4

Reviewed September 2020

Average MDM with an interesting feature set

Good enough to put in place some control on your company's mobile devices.

PROS

Fairly easy to install and configure, it has an interesting feature set. However, I could not find any major advantage over other mainstream MDM solutions.

CONS

It turned out to work as expected, but I have missed a more comprehensive interface to go over the usage logging.

Stefan

Information Technology and Services, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

Flexible MDM solution with powerful features

We had used Viso in our project for the past 2 years. And I had a grate experience. Also, support is fast and operative.

PROS

Viso offers a wide range of features that covers different scenarios of usage. We had used VISO MDM for 3 different projects: - remote mobile device deployment using Kiosk Mode - full device management for Education - full device management for B2B Viso - Remote Screen Control is the best implementation of this feature we had tested. Also, a powerful feature that is implemented in Viso is Trigger, where we can manage different profile based on different triggers (time, location, etc)

CONS

Viso offers a wide range of reports. I would like in the future a more detailed report regarding device location.

Reason for choosing VISO MDM

Best price to feature ratio. Also grate flexibility .

User Profile

Prithvi

Verified reviewer

E-Learning, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2020

MDM for Education

The VISO is a good addition if you are planning a large scale deployment. The registration process is straightforward. The platform UI is simple for first-time administrators to learn and use on daily basis.

PROS

Device management, App management, and web management are the three top functions that work seamlessly.

CONS

Web filtering, Device compromise alerts, and Bulk tag updates could be a good addition to the software

jaime

Computer Hardware, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

Th right choice

I've been using it for the last 3 years and the evolution of the software and it's usability has been great and moving along the actual technology.

PROS

I really like how Radix is able to fulfill most of the needs of the user in an intuitive & simple way

CONS

Radix has evolved improving most of thie features that could be les worthy becoming a quite usefull tool

Reason for choosing VISO MDM

Once you use it, it is clear the advantages of Viso compared with others

Reasons for switching to VISO MDM

We needed a quite more powerfull solution in the same range of price and dificulty

Dean-Ray

E-Learning, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

MDM with Ease of use

PROS

It is easy to deploy and easy to use. It also helps us to be able address technical issue faster.

CONS

The only thing I would add is a messaging feature.

Reason for choosing VISO MDM

Easy to deploy and cost

User Profile

Ravi

Verified reviewer

Consumer Electronics, 11-50 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

Comprehensive and easy to use

PROS

1. Features such as remote session, workflow management are very useful 2. Covers a wide range of devices 3. APIs available for integration

CONS

So far we have not found anything lacking. It is acceptable for us that some things will work out of the box while some won't and will need customization

Meni

Museums and Institutions, 51-200 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

High value MDM with a fair price

PROS

- lots of features - Device flee management using Group and tag - predefined deployment using workflow feature - users management and access permission to specific devices or group of devices - Custom-tailored features

CONS

- Improve more reports - Improve analytics

9 Reviews