--- title: "Biteable Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Biteable. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Biteable is a good fit for you!" source_url: "https://www.softwareadvice.com/animation/biteable-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Video Making Software](https://www.softwareadvice.com/video-making/) / [Biteable](https://www.softwareadvice.com/video-making/biteable-profile/) / Biteable Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/video-making/biteable-profile/) Reviews [Alternatives](https://www.softwareadvice.com/video-making/biteable-profile/alternatives/) # Biteable User Reviews ## Reviews summary - Overall rating: 4.0/5 - Total reviews: 42 ### Secondary ratings - Ease of use: 4.2/5 - Customer support: 3.8/5 - Value for money: 3.8/5 - Functionality: 3.8/5 ### Rating distribution - 5 stars: 21 reviews (50%) - 4 stars: 13 reviews (31%) - 3 stars: 1 reviews (2%) - 2 stars: 3 reviews (7%) - 1 star: 4 reviews (10%) ### Most mentioned pros - Lot of templates and access to a huge library of stock videos, animated graphics and music. And an amazing AI tool to automatically create infographic videos. - I have had great success with customer support responding quickly to questions I have asked. ### Most mentioned cons - I strongly warn others to be extremely cautious before starting a “free trial” with Biteable. - I then received an email telling me all my previous videos would be disabled because I did not continue with the subscription. - Trying to cancel the subscription if you're not technically savvy is VERY DIFFICULT. ## Biteable customer reviews Showing reviews 1-25 of 42 (page 1). ### Making videos for anyone - Overall rating: 5/5 - Reviewer: Aleksandra H. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I wanted to create some video content for our company's Facebook account. With Biteable it was easy - even without having any experience in this field. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros I like how easy it is to prepare the video. It can take even less than 10 minutes! In Biteable you have everything you need - lots of free-to-use videos, animations, and photos. I like the fact that you can customize the size of each video, so that it can be used for ads, on your website etc. #### Cons I haven't found any relevant disadvantages of Biteable so far. I hope that in the future there will be more animations to use - for now, it was difficult to find one which would be suitable for my case. --- ### I loved you even though I left you, Biteable - Overall rating: 4/5 - Reviewer: Amy S. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2021 - Review source details: This review was submitted organically. No incentive was offered My only setbacks with Biteable were personal in nature as the work I do is a bit unique and required something a little different. I still highly recommend this software, however, for the majority. I also encourage you to go a ahead and purchase the software if the cons I've mentioned don't apply to your video structures. You'll get full access to the features and an easy and enjoyable experience in creating. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The features are top-notch, easy to apply, and the whole system is easy to navigate. There was very little guesswork on my end, and mixing sound with video content, as well as timing it accurately, (some systems make this tricky) went smoothly. #### Cons The trial period isn't top-notch. Just a heads up. The watermark will remain and some of the features will be inaccessible. Personally I feel it would be easier to retain customers if you give them a taste of the system in it's entirety, thus leaving them eager to purchase when the trial is up. During the trial, I couldn't add my own video or use the voice-over, which is fundamental to the instructional videos I create. After purchasing, I noticed there was still no square option to share to certain social media formats, which is one of the key ways I market myself. --- ### Poor Showing - Overall rating: 2/5 - Reviewer: Charlie B. - Verified reviewer: Yes - Industry: Program Development - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered I will not be back and I discourage others from signing up to the same. It is not an organisation who strives for good customer service, rather an unyielding pursuit to improve their bottom line. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros It was fun at the start but time consuming, particularly if loading your own videos. The wait time to upload was extreme, so to make a 10 min video (max length permissible) it would take around 120 minutes. #### Cons Because I did not see the value in paying $828 for another annual subscription, I did not continue. I then received an email telling me all my previous videos would be disabled because I did not continue with the subscription. Basically, they use coercion to force subscribing. I work as a sole provider and the videos I created are used to help people with intellectual disabilities understand the work that I do. This is now no longer a service I provide because of Biteable's greed. --- ### Fantastic video creation tool! - Overall rating: 5/5 - Reviewer: Divaldo C. - Verified reviewer: Yes - Industry: Consumer Services - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: July 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I managed to create excellent videos that took my breath away to the point that one of them was even shown on television, I was proud of the work I had done. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The library of custom made templates and animations is phenomenal. You can create videos for various purposes in record time, you don't need to have any knowledge of video editing that the tool already has more than necessary for those who need things ready quickly. #### Cons There are some animation level limitations. The amount of users in the PRO plan, especially for those who pay for 1 year, should be entitled to have more users in the account. I used it for a while when prices were lower, then they completely changed the UI and UX which is good, but then prices went up, I had to find other alternatives. --- ### Bitable has been invaluable! - Overall rating: 5/5 - Reviewer: cathie c. - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: September 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, this has been an amazing tool and we appreciate that Biteable went out there and developed what had to have been a very expensive tool to develop on the chance that people like us needed it and would buy it. I hope they do not continue to price the product up - which I see them doing...it's going to price us out of the game and make it so the people who built the brand will no longer be able to buy it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The ease of use and value for our money. The pricepoint made this software affordable for a small firm like ours to get into creating video content for our use and our customers. #### Cons There are some limitations, especially around how the text interacts on the images and how you can customize, but again, at this price point it seems like a small price to pay. #### Reasons for choosing Biteable In the end price. Some of the video clips were higher quality and some of the editing options were more robust at the other sites, but in the end, the price at biteable was right. That won me over b/c budget was our biggest concern. Again, a big issue now is that biteable is raising prices. --- ### Used it for over 2 hours, wasted over 2 hours. - Overall rating: 2/5 - Reviewer: Paul B. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered It was frustrating to waste 2+ hours for nothing. Between the constant freezing of the platform to the unusable result, I could never recommend this product. It cost me $29 to get completely disgusted with the experience. A free trial should be an order, as I feel duped. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Functionality: 2/5 #### Pros The process to create is seemingly simple, the music library was very good. #### Cons It was worthless for our needs. The platform continually froze, necessitating us to keep exiting and reloading the page, the videos do not display properly for advertising, waste of time. --- ### Video Creation With Ease - Overall rating: 5/5 - Reviewer: Renee F. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: December 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's been a great program and asset to our company's marketing strategy. I definitely applaud their customer service - they are very responsive and helpful. Their Facebook group is very active and the moderator, Haily is always visible and available to answer questions. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros This product allows you to create videos without any formal videography background. There are several templates and video examples that help spur creativity. They are also easily branded. #### Cons There is no "un-do" button which can be very frustrating and create a bit of time expense when you've made a "mistake". --- ### Best for making short ads - Overall rating: 5/5 - Reviewer: Aditya S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros This tool is a life saver. With different layouts to choose from you can easily make your own social media ads within minutes. #### Cons can not customize the time for the individual slide it's fixed for 5-6 sec. --- ### A bit pricey for it can do. Poor customer service. - Overall rating: 2/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Research - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: December 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Relatively easy to use, some nice video templates #### Cons Unreliable. Not many features for the price. Videos with original sound are being muted unless you upgrade to more expensive plans. Far from great customer support. --- ### Not perfect, but one of the best tools in the industry - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Newspapers - Company size: 2-10 employees - Product usage: Used other for free trial - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it's been great. Do note, however, that while Biteable may seem free, it costs to take the watermark off. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Biteable is not like most alternatives, in that it does more than just slap some text on free stock footage. It has a huge library of templates that include everything from simple how-to videos to blatant ads, featuring customized text and animated blocks. When you choose a template, Biteable lets users edit their video in a familiar way, with a timeline at the bottom of the screen and the ability to edit/adjust layers and elements to perfection. #### Cons Biteable might take some getting used to. Not because it is unconventional in the way in presents editing options, but in the sheer amount of editing options. Also, if your computer or internet is slow, it may result in a less than satisfactory experience. --- ### Design Quick Micro-learning Videos in Less Time - Overall rating: 5/5 - Reviewer: Valamere M. - Verified reviewer: Yes - Industry: E-Learning - Company size: 5001-10000 employees - Product usage: Used monthly for more than 2 years - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, Biteable is great for using if you want to create a short video to showcase quick learning concepts and information. Also, you may find Biteable useful if you want to create a promotional or marketing video. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros I love the pre-designed templates available to insert your content with ease. All you need to do is select a layout or design and enter your content. #### Cons Unfortunately, you are unable to add your voice to the videos or upload your own video unless you purchase a full plan. Also, the trial version has the watermark. However, the watermark can easily be removed if you purchase a full plan. --- ### Great level in motion graphics area, but expensive - Overall rating: 4/5 - Reviewer: Oscar R. - Verified reviewer: Yes - Industry: Internet - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros Is very easy to use and intuitive. The motion graphics options are very interesting. Biteable offers a lot of templates in motion graphics and animated graphics. #### Cons It is an expensive application for the options it offers, especially compared to others. The customization options falls short in some respects, but that is offset by how easy it is to use, especially if you've never edited a video before. --- ### Definitely the best 'do it yourself' video production tool around - Overall rating: 5/5 - Reviewer: Daniel S. - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: January 2019 - Review source details: This review was submitted organically. No incentive was offered This tool is excellent. You can save literally 10s of thousands of dollar on video production. Most importantly, with Biteable you have unlimited capacity to iterate and experiment with different video content in order to get the best outcome for your business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Studio quality video - virtually every other product in the market provides functionality that's limited to simple cartoon style videos. With Biteable I am able to create videos that are suitable for advertising and client facing projects. #### Cons Video's have limited customisable elements --- ### Makes video possible without a videographer - Overall rating: 5/5 - Reviewer: Carmine M. - Verified reviewer: Yes - Industry: Human Resources - Company size: 51-200 employees - Product usage: Used weekly for free trial - Reviewed: March 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. New user but so far very excited about the prospect of Biteable moving forward. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software seriously lowers the barrier of entry to video. No dedicated staff is needed. No outsourcing. Anyone can use it. #### Cons Cant give any fair cons until we upgrade beyond the free trial. I believe that will solve Our limited concerns. --- ### Very disappointing and misleading billing practices - Overall rating: 1/5 - Reviewer: Anhita M. - Verified reviewer: Yes - Industry: Market Research - Company size: Self-Employed - Product usage: Used monthly for free trial - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered I signed up for a free trial. I did not agree to any paid plan, monthly or annual. Without any warning, reminder, or notification, Biteable charged $180 directly to my bank account. I did not receive an email before the charge. I was never informed that my trial would automatically convert into a paid annual plan. After discovering the charge, I immediately closed my account. Only then did Biteable respond by saying the charge is non-refundable and pointing to their policy. This policy was never clearly communicated before taking my money. This is not transparent or ethical billing. Charging customers without notice and hiding behind a “non-refundable” policy after the fact feels like a deliberate tactic to take money without consent. This experience has completely destroyed my trust in this company. I strongly warn others to be extremely cautious before starting a “free trial” with Biteable. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros Hidden non-refundable policy revealed only after charging my account. This is dishonest and unacceptable, regardless of how the platform performs. #### Cons Hidden non-refundable policy disclosed only after charging my account, which feels deceptive, unethical, and like a deliberate tactic to take money without consent. #### Reasons for switching to Biteable I don’t really need integrations; this is only for an assignment, and I would likely use it very rarely, if ever. --- ### Biteable has mixed feelings - Overall rating: 4/5 - Reviewer: Ömer Faruk Y. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered We have used the software for the last two years and created quick videos are often liked by our stakeholders a lot. But the web interface of the system is so limited that it may sometimes frustrate you with errors that you cannot undo. The support department is very quick to respond but software updates are so slow, within two years apart from a cosmetic update, it was still like in the first day of use. Adding content for new animations is limited. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros With two years of experience, I can say it is a great tool to create quick info videos and has readily available templates and animations. The rendering engine is quick and responsive, generally, 3 min videos took about 2 minutes waiting for download. The ability to resize videos to any social media platform is a breeze. #### Cons Edit screen is not intuitive when compared to its counterparts. Editing logos or fonts on slides is frustrating as they are limited to one layer per slide. No drag and drop and no copy-paste is possible. The font library is too limited and you cannot upload your own fonts. The music library lacks depth. Software updates are so slow. No undo is possible. --- ### A Stunning Cloud based Tool for Amazing Anime Videos - Overall rating: 5/5 - Reviewer: Mohamed C. - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used daily for free trial - Reviewed: January 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I made my first anime video with Biteable without any previous experience; the fact that tells a lot about the how easy, how rich and how navigable the platform is. The great number of templates, scenes, backgrounds, characters help any user make his first video without any difficulty. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Apart from its user-friendly dashboard, which includes all that you need in one or two clicks, Biteable is away from its rivals as it offers unbeatable features, a variety of templates, many scenes and backgrounds that for sure will meet your interests. Biteable videos will stand out mainly for its anime characters, transitions, colours and more! #### Cons Actually, it is not ideal for free trial users since it offers only one or two free anime videos. I did not like the plans they make for users since it is somehow expensive compared to Renderforest, which provides certain features for its free users. #### Reasons for switching to Biteable Simply to explore further features in animated videos. --- ### Easily make professional videos for yourself or clients - Overall rating: 5/5 - Reviewer: Charleen F. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: May 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Biteable enables you to create very high quality and professional looking videos. Our clients rave about the ones we create. What used to take a day to create, can now be done in under an hour or two, depending how long it is. Adding your own music is an easy task and syncs perfectly within the video. This will become your only required video creator. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is loaded with literally thousands of photos and video clips to choose from, and new content is frequently added. The templates are easily customizable, and you will find many that you can use exactly as is and just add your text. I have had great success with customer support responding quickly to questions I have asked. Exporting and updating an existing video is a breeze, and you will definitely smile at the clever quips that pass on the screen while waiting. The video processing time has recently been updated to finish quicker. #### Cons There are a few editing features that are difficult to locate on your first attempt, however once you review their tutorial for a second time you will remember where to find them. #### Reasons for switching to Biteable Ease of use with Biteable, and quality and amount of photos and video clips. --- ### Video creation made easy! - Overall rating: 5/5 - Reviewer: Carlos O. - Verified reviewer: Yes - Industry: Legal Services - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: October 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Biteable makes it easy to create high-quality videos by using templates and adding cool effects and transitions. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros Lot of templates and access to a huge library of stock videos, animated graphics and music. And an amazing AI tool to automatically create infographic videos. #### Cons Icons, animations and transitions are limited. Text is hard to be added and adjusted. #### Reasons for switching to Biteable We needed a dedicated software for video creation. --- ### The greatest video support - Overall rating: 5/5 - Reviewer: Kinga O. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We finally can produce high-quality videos in low budget and dig into video marketing a bit more. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is incredibly easy to produce first animations and videos, and they look extremely professional. I love Biteable, my whole team does! #### Cons Nothing, they changed pricing a bit, but it doesn't matter - for the quality they deliver it's worth it! --- ### Biteable Lite has been removed - Overall rating: 1/5 - Reviewer: Patricia M. - Verified reviewer: Yes - Industry: Government Relations - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered Customer service, is good, but my issue has not been resolved. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 5/5 - Functionality: 1/5 #### Pros I used to like Biteable Lite. It used to be great easy to use software. Biteable Lite has been removed. Biteable pro is clunky for amateurs to use. Old videos cannot be edited in Pro. I will be cancelling my subscription after many years. #### Cons I do not like that Pro is not compatible with Lite so cannot edit Old videos. #### Reasons for choosing Biteable Biteable Lite was easy to use for amateurs. --- ### Easy to use video maker tool - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2019 - Review source details: This review was submitted organically. No incentive was offered Was looking to produce video content for clients we work with but other providers charge $’000s to create rudimentary video that converts less effectively than Biteable video. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Super easy to use for any beginner with limited video creation expertise. Able to produce usable content quickly and at scale. Helps to produce daily videos for social media feeds. Far superior to alternative offerings. #### Cons Sometimes had to produce different shapes or varying duration video that was difficult in v1 product. They’ve relaunched a tool especially for social media managers that now solves this issue. --- ### Making explainer videos have never been this easy. - Overall rating: 5/5 - Reviewer: Hardik V. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Good. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros I have been using Biteable since 2016 and it is truly one of the best tools to make promotional and social media videos in minutes. Pretty easy to use for everyone, you don't need any video production skills to use Biteable. #### Cons I have tried reaching them thrice and feel like their customer support lacks in responding early. They must provide prior support to their premium users. --- ### So easy to use! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Biteable is fantastic for quick videos, such as for social media. There's lots of animated templates, as well as some with live action stock footage. Editing features are very limited - but that's what makes it so easy to use. If you need more advanced editing functionality, you'll want to look elsewhere, but for quick marketing videos with minimal learning curve, Biteable is a great low-cost option. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Biteable is incredibly easy to use, with a wide variety of built-in templates. It's super fast to create a high-quality, professional looking video in minutes. #### Cons There's no option for square format Instagram videos. You also can't download videos created using the free plan. --- ### Biteable had terrible customer service - Overall rating: 3/5 - Reviewer: Amanda R. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: November 2021 - Review source details: This review was submitted organically. No incentive was offered BAD! Tried talking to customer service about the broken feature and got no real response, then they never replied to following messages at all. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros I use to like how easy this product was to use and to teach others to use #### Cons There is a feature on biteable Lite that allows you to adjust the length of a video clip and this has been broken for months. Making the product useless to me. But they keep taking my money. ## More reviews [Next reviews](https://www.softwareadvice.com/video-making/biteable-profile/reviews/?page=2) --- Biteable Reviews, Pros and Cons - 2026 Software Advice