About GFI MailEssentials

GFI MailEssentials is a cloud-based anti-spam solution that helps small to large enterprises manage spam emails and prevent potential malware threats. It comes with an admin console, which enables users to synchronize critical data such as attachments or keywords and maintain logs of mail flow in a centralized database.

GFI MailEssentials lets businesses configure security settings to block incoming mails containing specific keywords, social security numbers or file extensions. It provides users with an administrative dashboard to view recent updates, logs or email statistics and generate reports on email interactions across the organization. Additionally, managers can utilize the exploit engine to detect malicious email-based Trojan executables and quarantin...


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Supported Operating System(s):

Web browser (OS agnostic)

9 Reviews of GFI MailEssentials

Average User Ratings

Overall

3.33 / 5 stars

Ease-of-use

3.0

Value for money

3.0

Customer support

3.5

Functionality

3.0

Ratings Snapshot

5 stars

(0)

0

4 stars

(5)

5

3 stars

(2)

2

2 stars

(2)

2

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 9 of 9 results

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April 2018

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

April 2018

System administrator

Pros

It's very easy to install system. Mostly the default configuration works out of the box without any problems.

Cons

The system is somewhat easy to use. They have a lot of limitations when you try to do advanced configuration load or reset spam lists.

February 2018

Eric from BECI

Company Size: 51-200 employees

Industry: Utilities

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

February 2018

We have used GFI Mail essentials for the past two years to archive our email for our users to access

The ability to quickly and effectively archive our emails and retrieve them via a simple web browser gui.

Pros

It has performed very well as far as the archiving of our emails. Our users are able to retrieve their own emails for themselves therefore reducing the administration overhead of doing the same tasks ourselves.

Cons

There are only a few gripes and most are minor. One being the amount of segmented archives that seem to get created. Integration with our domain was a little tricky.

May 2018

Shawn from Zaphyr Technologies

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

2.0

Functionality

4.0

May 2018

Set it and Forget it AntiSPAM product that we use for most of our non-Office365 Clients

Pros

The Installation is fairly quick and easy. GFI has a host of add-ons so it makes it easier to piece-meal the products you want to add to your deployment. Love the end-user SPAM/Quarantine Access. The Daily Digest feature is excellent, clients like the reports they get daily.

Cons

Can get cumbersome if you start going into the minutiae. The Licensing part I'm not very fond of, if you go over the quantity the software simply stops working after a week or so of grace-period. I would prefer if they sent email reminders when License renewal is closer. Customer Service is hard to get a hold of.

September 2018

Jared from Avanti

Company Size: 201-500 employees

Industry: Leisure, Travel & Tourism

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

1.0

Customer support

3.0

Functionality

2.0

September 2018

Brain-dead easy to manage, but brain-dead stupid software

Pros

I suppose the management interface is generally intuitive, though something as simple as whitelisting an individual address or domain can be stupidly cumbersome. Oh, that email address your manager asked you to whitelist still isn't being allowed through? Better make sure you hit 'apply' in both areas, including the more hidden one not readily apparent from the section you enter the email address. Support is fairly responsive, but I have not once had a serious issue resolved by them and isntead referred to their published knowledge base myself. This is not the fault of their support, but instead limitations of the software itself.

Cons

Where to begin? Extraordinarily limited anti-spam, anti-spoof and antivirus engines cause so much spam to waltz through on an hourly basis. It is an absolute embarassment of a product that is humiliating to our department - we've switched to Mimecast which we hopefully plan to implement in the next few weeks. We were saved by our endpoint antivirus software, mercifully, when an email spoofing our domain recently was sent to nearly every user in the company simultaneous attached with a crypto payload in a word doc. It is inexcuseable for software this poorly functioning to be marketed and sold at the price they are requesting. This may be particular to our environment due to the nature of our business and the tremendous email volume, so a smaller company may have success with it.

October 2018

John from Advanced Computer Consulting

Company Size: 2-10 employees

Industry: Accounting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Functionality

2.0

October 2018

A bit finicky

Pros

Once you get it configured it does a great job of filtering out spam.

Cons

Loves to crash in the middle of the night and fill users boxes with spam.

February 2019

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

February 2019

Spam Filter

Pros

We used this product for few years and then moved to another product . When we used, it worked okay. Open source was the plus that I noticed and self hosted is another.

Cons

We had some issues with legit emails getting tagged as false positives.

April 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

April 2019

SPAM filter

I used to use this before switching to Barracuda.

Pros

This is a good solution and fairly easy to use

Cons

Doesn't scale up well in my opinion, hard when you want to managed a large system.

June 2018

Matt from The Cleaning Authority

Company Size: 1,001-5,000 employees

Industry: Consumer Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

2.0

Functionality

2.0

June 2018

An OK spam solution

Pros

Administration is easier then on some of the other spam solution products I've used. Also one of the cheaper spam solutions.

Cons

The filters are sub par at filtering. Even after verifying hardened settings. Too much spam still gets through.

December 2017

Kenneth from Saxe & Associates, Inc.

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

December 2017

Overall a good service

Pros

GFI MailEssentials does a good job of controlling SPAM. Administration is easier than some similar products but not as easy as others.

Cons

Administration requires some IT experience for successful implementation and user maintenance. Occasionally it seems like the filters block some non-SPAM items.