--- title: "MailWasher Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of MailWasher. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if MailWasher is a good fit for you!" source_url: "https://www.softwareadvice.com/anti-spam/mailwasher-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Anti-spam Software](https://www.softwareadvice.com/anti-spam/) / [MailWasher](https://www.softwareadvice.com/anti-spam/mailwasher-profile/) / MailWasher Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/anti-spam/mailwasher-profile/) Reviews [Alternatives](https://www.softwareadvice.com/anti-spam/mailwasher-profile/alternatives/) # MailWasher User Reviews ## Reviews summary - Overall rating: 4.2/5 - Total reviews: 25 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.0/5 - Value for money: 4.1/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 13 reviews (52%) - 4 stars: 9 reviews (36%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 3 reviews (12%) ## MailWasher customer reviews Showing reviews 1-25 of 25 (page 1). ### Absolutely indispensable! - Overall rating: 5/5 - Reviewer: Adrian E. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: September 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have been using Mailwasher since 1998 and could not do without it. Because all the mail you receive remains on your ISP's server until you have cleaned it of undesirables, it is impossible to infect your machine with a virus (unless you open read it in HTML view and click on a link within the mail). You cannot view attachments while mails are on the server either. It provides a level of security that I have never found in any other anti-spam solution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is 98% perfect and allows total flexibility in control of your mailbox. To be succinct, ISP spam filters often classify mails as spam when they are both legitimate and important. That can result in you not seeing them because they get sent to your spam folder or automatically deleted. Mailwasher leaves you to decide what is spam and what isn't. If you accidentally delete a mail, the restore option will allow you to retrieve it. #### Cons In the Pro category, I said that the program is 98% perfect. The 2% missing is due to the fact that on rare occasions an unwanted mail will slip through within the space of time you have cleaned the list and then downloaded the remainder. I cannot think of any way the programmer could solve this though as the timeframe is far too tight. Therefore, I mention the issue but would not see it as a reason not to use this program. #### Reasons for switching to MailWasher Orange's own solution is far too aggressive tagging mails you really need as spam. For example, mails from my bank, the tax authorities, and even my own mother, were almost always tagged as spam. --- ### Mailwasher Server Rocks! - Overall rating: 5/5 - Reviewer: Michael S. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience has been very positive. MailWasher Server just works, and does its job very well for my needs. Support has been very timely and efficient, often going the extra mile to troubleshoot perceived issues (I say 'perceived' because so far any issue has embarrassingly been my own, not that of the software) #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Mailwasher (Server) makes my life easier by automatically blocking spam and junk at the mail server level. I have a small consultancy with a few clients who utilize my mailserver, and MailWasher Server protects all of them (multiple email accounts in multiple domains). It's very easy to learn, configure and use. the Bayesian training is straightforward (and automatic) and it's easy to start over if needed. Setting up 'Good Filters' and 'Bad Filters' is also easy (e.g. create a Good Filter to always allow emails with a wildcard 'from' address of '*@capterra.com' or even use regular expressions on to, from addresses, subject lines, email body, etc.) #### Cons I have used this software for several years now, I don't have any cons. #### Reasons for choosing MailWasher Pricing, ease of use, ease of administration/management --- ### Its a joke - Overall rating: 1/5 - Reviewer: Jeff W. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered If I pay for a lifetime license - guess what you should offer remote access and you should fix it. Best way to summarize this app is that when I uninstalled it and left comments with the option to follow up by email - the program threw its usual error message and I wasn't even able to send feedback from within the program. That's how much of a joke it is. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros It was OK till it wasn't. Had it for years. #### Cons Always issues. Onus constantly on user to fix. --- ### Application that filters your mail intelligently - Overall rating: 4/5 - Reviewer: Gerson C. - Verified reviewer: Yes - Product usage: Used daily for less than 2 years - Reviewed: April 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. What better benefit than to keep your inbox clean and without any type of spam or junk mail, to make the task of checking something nice. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It is excellent to keep your mail clean and free from dirtty spam, it is very easy to start using it and as we use it becomes more accurate and effective that is why I call it smart, according to your use you will learn which email is spam and it gets better every day, has a list of friends and blacklist that improve even more its quality and work, it comes with a very good spam database that from the beginning will eliminate and filter much of the spam in your inbox. #### Cons It is difficult to find something to claim this application since everything does everything right, in principle it leaves spam in the inbox but as it is configured correctly it will begin to work better and better. --- ### A Software That Prevents Spam, Viruses and Fraudulent Attacks - Overall rating: 5/5 - Reviewer: Daniel J. - Verified reviewer: Yes - Industry: Entertainment - Company size: 5001-10000 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Functionality: 5/5 #### Pros I have been using MailWasher Pro for some time now, and I must say that this software has saved me from viruses, scams and fraudulent attacks. The software is pretty straightforward when it comes to its features which is to distinguish legitimate email from spam. There are other software out there who claim to do the same, but don’t provide the same accuracy as MailWasher Pro does. I also like that I can easily send a quick reply using the preview window. I think this is pretty sleek and smart for people who are always on the go like me. #### Cons I don’t have any complaints about this software except for the price. It would have been more attractive if they were to lower the monthly fee, but other than that, everything works perfectly. --- ### Easy as to get started, knows what to do right away - no trouble and bother - Overall rating: 5/5 - Reviewer: Tracey M. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Everything. Pretty much its a set and forget process. Get going and then you can let it run and forget about it (within reason). I have had workmates and associates swear by this product by 15+ years and although the odd piece of mail may be flagged incorrectly, thats a rarity and something that would happen if you had a human previewing every piece of software. #### Cons Some of the initial learning can be a drag but I have learned that some software programs that take a bit of set up often tend to be the best ones I use as they are now tailored to how I like to work. --- ### Full-featured spam filtering that works, and is a pleasure to use. - Overall rating: 5/5 - Reviewer: Tom K. - Verified reviewer: Yes - Product usage: Used daily for less than 2 years - Reviewed: January 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Excellent Spam control and full-featured tools for custom filtering and action. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ' Uses Recycle Bin methodology - provides a "restore" function in case good mail was caught in a spam rule. ' User-customized rules - right-click on an email or group of emails and instantly set them as a "good user", "good domain", or blacklist the user or domain. ' regular expression support - understands rules like "(bill|sue).com", etc. ' supports both POP3 and IMAP accounts ' well designed - easy to set up multiple accounts ' multi-user version available ' Lifetime licensing available ' Excellent technical support --- ### Fast way to compact spam - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Spam prevention #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The way it learns what you mark as spam and junk, saves you a lot of time by automatically removing next time. #### Cons The initial setup and learning. But that's expected, so not much to say that we don't like about it. --- ### Used to manage my mailbox and filter spam emails - Overall rating: 4/5 - Reviewer: Jhampiert B. - Verified reviewer: Yes - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. There is nothing worse than having spam messages in your mail tray, so with MailWasher I can control all my items and I can eliminate those that do not work for me. It is very easy to use and very fast. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It allows me to manage all my email accounts in one place and allows you to filter them to only see what I want in my inbox. With MailWasher I can preview all my emails before they reach my PC or mobile device, which allows me to read all my emails safely. #### Cons Sometimes it takes a while to synchronize all my trays from the email server, so, you have to be aware of the response time --- ### excellent software very easy to use and practice - Overall rating: 5/5 - Reviewer: Ernic Jose V. - Verified reviewer: Yes - Product usage: Used daily for less than 2 years - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros thanks to mailwasher I can keep my mail free of spam, and it has been a great help for my work, it allows me to read all my emails safely. #### Cons I really do not find any disadvantage to this software allowed me to save time and especially very practical to use when it comes to filter unwanted emails --- ### Fantastic Service - Overall rating: 5/5 - Reviewer: John D. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered I have used MailWasher Pro since 2007 to block an ever increasing amount of Spam, and had to call on “support” several times. The program has performed very well and the small issues were generally “user issues” rather than faults. My most recent interaction was to enhance my understanding of how the spam filtering worked and how I could further automate the blocking of spam. I was delighted by the service I received, as the email response to my query was returned in just a few hours. As has been my previous experience, the response showed an understanding of my question, a brief but practical solution and in this most recent case, reference to an excellent paper describing the history and the improvements made to the product as well as the “quirks” of the filtering system. I have to declare their support mechanism as a model of support for not only software but for most technological purchases. Such great support only enhances the reputation of the product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This product works as it is claimed to do. It has considerable range of features and complex algorithms to detect spam emails. #### Cons Whilst the help panels could be expanded to explain the configuration options and the manner in which they work, such detail would necessarily detract from the objective of the help panels to supply “quick” answers to simple questions. The excellent service I have received overcomes any such difficulty. #### Reasons for choosing MailWasher MailWasher worked from Day 1 --- ### An excellent and easy way to sort the wheat from the chaff! - Overall rating: 5/5 - Reviewer: Sandy M. - Product usage: Used daily for more than 2 years - Reviewed: November 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros I have been using MailWasher Pro for well over 10 years and it is invaluable to me. It is simple to use, reliable, and intelligently sorts the spam from the real email. I am able to label senders as friends or put them on a blacklist. I am also able to label domains as blacklisted. Another great feature of it is that one can leave emails on the server and access them from several different computers, only deleting them when all the emails have been downloaded to whichever computers you require them to be on. One can even do a quick reply or click on HTML links from within the MailWasher preview window for a quick task without having to download the email. Another feature I enjoy is that a quick click will show the complete email source including all headers that can be selected and copied to report to organizations like SpamCop, without having to download the risky email. Updates by Firetrust are frequent enough to keep up with current technology, and the company does not bother the user with frequent cosmetic updates. On the rare occasion that I have required technical support, Firetrust has been quick to respond, thorough, and has always quickly solved any problem I have encountered. --- ### Mailwasher quit working since Godaddy went Microsoft Exchange - Overall rating: 1/5 - Reviewer: kent m. - Verified reviewer: Yes - Industry: Computer Networking - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered It was great for many years but their current response has made it impossible. Am looking for a new source. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 1/5 #### Pros It was great junk and adverse email filter But hasn't worked at ALL for over a MONTH #### Cons Firetrost has not been able to fix Mailwasher working at all with email service from Godaddy. It has become worthless. --- ### Great App to keep you safe - Overall rating: 5/5 - Reviewer: Mitchell L. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: June 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use and very safe does what it needs to #### Cons Nothing at all great App work great and work with others --- ### Fantastic tool to filter junk and malware before reaching your email client! - Overall rating: 4/5 - Reviewer: Brian K. - Product usage: Used daily for more than 2 years - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great ultility tool for filtering unwanted and junk emails. Also helps to REDUCE email volumes! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros I have used this software for many years and I found it to be very useful in keeping out junk emails, unknown emails, malware emails and etc. It is a great 1st line of defence before my PC is infested with malware and harmful viruses. I use it on a daily basis, and I felt it is a must-have on our computers and mobile devices nowadays. #### Cons Nothing negative to comment for cons. The only minor hiccup is that the software can crash itself sometimes, and it would stop working. In that case, I usually close it and restart the software again. --- ### Essential SPAM filter for all email accounts! - Overall rating: 5/5 - Reviewer: Brian B. - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Super easy to set up, use, and offers an effective privacy tool against spammers since they can’t tell if you’ve read your email in MailWasher. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros MailWasher is installed on all our computers and smartphones and easily filters every email with intelligent SPAM blocking tools at the email server level. #### Cons Suggest a 30-day trial version of software for new users to test before purchasing the Pro version with a lifetime license. #### Reasons for choosing MailWasher Lifetime license --- ### Great Spam Washer for your Inbox - Overall rating: 4/5 - Reviewer: David M. - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used other for less than 12 months - Reviewed: August 2018 - Review source details: This review was submitted organically. No incentive was offered I used it for a year and found it helpful, but I was unable to afford extension past that one time. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Being able to see what your e-mail contains before you actually download/open it in your default e-mail client. You have important mail messages, and you do not want them lost in the spam scourge, and Mail Washer will prevent this from happening. #### Cons It requires payment and is not available as an extension for your other default e-mail client. Also having a subscription basis rather than a one-time payment is less desirable. --- ### MailWasher Review - Overall rating: 1/5 - Reviewer: Tony S. - Verified reviewer: Yes - Industry: Investment Management - Company size: Self-Employed - Product usage: Used daily for free trial - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered Just glad I didn't pay anything to try to use it. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros It had good ads online and looked like it would be useful to block email spam #### Cons It didn't work and nobody at MailWasher cared. No contact, no emails, no nothing to help make it work. #### Reasons for choosing MailWasher Good advertising. But then no interest in whether or not it actually works. --- ### Easy to filter with waste and spam email with MailWasher - Overall rating: 4/5 - Reviewer: Thileepan K. - Verified reviewer: Yes - Industry: Computer Hardware - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Filter spam from my important email #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros MailWasher hassle free emailing, our company have many domains and many email accounts, so manage very difficult, but MailWasher doing very easy, MailWasher recycle bin futures is most use full, and very secure spam tools technology, so automatically eliminate waste emails. #### Cons MailWasher work with mobile or desktop. spam tools have many type filters like " Blacklist, friends list, MailWasher spam advanced technology mark and delete spam email on server level so you will get only good ones on your mobile or desktop. --- ### Was an absolute breeze to set up, and, before I knew it no more spam! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used daily for less than 6 months - Reviewed: November 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. A much cleaner inbox that now saves me time deleting mail I don't need! Lots of seconds add up easily :-) #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Really simple to use, everything color coded so makes glimpsing at everything quick and easy. Far less spam now so can't complain. The fact my mail client doesn't even download them as it's all taken care of first is a big tick for me. #### Cons Occasionally it does let spam through, and, it occasionally marks things as spam which aren't, but, I guess I can't expect a perfect solution every time? Oh, and the price, however, I'm glad I bought it. --- ### A great price for an easy to use product. - Overall rating: 5/5 - Reviewer: David K. - Verified reviewer: Yes - Product usage: Used daily for less than 12 months - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros You don't even know its working. But isn't that the point? I have it handling all my spam and I don't even know I receive it. --- ### Simple to use and does the job - Overall rating: 4/5 - Reviewer: Sarah D. - Industry: Computer Hardware - Company size: Self-Employed - Product usage: Used daily for unspecified - Reviewed: February 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. As already mentioned #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the way it's easy to use - and it learns as you use it. It saves me time - that's the main benefit. #### Cons I don't like the cost of the pro version. Nothing else I don't like - so have no more to write about it. --- ### Does what it says - Overall rating: 4/5 - Reviewer: Kenneth S. - Verified reviewer: Yes - Product usage: Used other for unspecified - Reviewed: April 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Functionality: 5/5 #### Pros MailWasher was one of the several anti-SPAM filters we evaluated. MailWasher was easy to set and did an excellent job of removing a majority of the SPAM. #### Cons Really nothing to say as a CON. Setup was straightforward and simple. Others have commented there is no discount for NFP organizations. --- ### Cleans It Up - Overall rating: 5/5 - Reviewer: Stephanie B. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: December 2018 - Review source details: This review was submitted organically. No incentive was offered Easy way to get the junk out. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software is AMAZING for getting rid of the inevitable junk that seems to somehow filters it's way to your inbox. Our email system has been hacked a few times and so the junk that got through became annoying, we started using this as well as upping our security and this seems to be doing the trick. #### Cons There is nothing that I like least about this software. --- ### super strong filterer - Overall rating: 5/5 - Reviewer: Grace C. - Product usage: Used daily for less than 6 months - Reviewed: April 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros cleaned out my inbox so nicely, getting rid of all unwanted and potentially harmful email easy to setup #### Cons pretty limited features on the free trial if thats what you're looking for, and price is high but well worth it --- MailWasher Reviews, Pros and Cons - 2026 Software Advice